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A Plus Priority Plumbing

A Plus Priority Plumbing

Plumbing Service
Atlanta GA

Description


We specialize in leak detection, water heater repair & replacement, waterline repair & replacement, sewer & drain hydro jetting, sewer camera video inspection, drain & sewer cleaning and more. For over 20 years, we have been proudly providing unmatched service to residential and commercial clients located in the Atlanta, Austell, Marietta, and Powder Springs areas. Our business was built on a foundation of reliability and expertise. We take pride in our work and our loyal customers attest to the quality we provide. No job is too big or too small for our licensed, insured and skillful staff. From your water meter to your water heater A-Plus Priority Plumbing has the solution!

HISTORY


Established in 2010.
At the end or the recession I began my own plumbing company.

SERVICES


Reviews


Emma G.
Emma G.
06/07/2018 12:00:00 SA
We were in need of a plumber urgently to find and fix the water leak. Ray was able to come within 24 hours after the call, and isolated the problem efficiently. As a new customer to Ray, we feel we were taken care of as a priority. My impression is that Ray is very professional and reliable in this business. And his price is quite reasonable in this area. We recommend A Plus Priority to other people when needing a plumbing service.

Juliet T.
Juliet T.
8/20/2021
We chose this business because my husband liked a small job they did for us previously.  I'm outraged Ray accused him of causing a leak in the sink Ray installed yesterday. He and his helper ran off before I could confront them. Also, they left the heavy old sink on our hardwoods, as well as the box and garbage from the new one. Professional plumbers don't behave this way. We will never use them again.

Lin W.
Lin W.
01/12/2019 12:00:00 SA
Priority Plumbing saved our Christmas this year! Ray came out at 8:30 on Christmas morning and identified that we had a broken pipe.  He helped save our holiday! He made himself available all throughout the day making sure we were comfortable and assuring us the problem would be solved as soon as possible. Ray is a great guy willing to go out of his way to make sure the job is done right!

Charlie I.
Charlie I.
12/09/2018 12:00:00 SA
Excellent service and very timely!  Will recommend and certainly use A Plus again.  Ray was awesome!

Tony V.
Tony V.
02/07/2021 12:00:00 SA
Amazing.  That is all I can say.  Ray was able to make it out to our house on Super Bowl Sunday and quickly fix the a broken water pipe leading into our house.  Quick to respond and very professional.  Ray even had to put up with a bunch of dumb questions asked by yours truly.  Highly recommend.

Albi K.
Albi K.
08/03/2019 12:00:00 SA
They do a great and very clean job. Very polite and experts in what they do. Recommend to all

David W.
David W.
01/06/2020 12:00:00 SA
I had a water main leak in my yard and contacted Ray here through Yelp on a Saturday afternoon. Ray responded and said he could come out the next day. He arrived promptly Sunday morning, and assessed the source of the leak. He was able to bypass the damaged pipe to get water into my house until he could return to replace the pipe. Two days later, he returned as promised, and completed the repair. Good work, and backed with a 5-year guarantee.

Ryan R.
Ryan R.
02/07/2021 12:00:00 SA
Responded faster than any of the major emergency plumbing companies. Came out on a Sunday morning and fixed a broken external main water pipe. They saved us from having to stay at a hotel. Quick and professional. I can't recommend this plumber enough!! Thank you!

Mark R.
Mark R.
01/05/2020 12:00:00 SA
We had a leak in our main water line into the house. I dug out the hole to find the leak but decided I'd prefer a professional to come fix it. Big mistake to choose to use A Plus. They arrived, agreed a price and started working on my pipe by cutting out the leaking bracket. After hald an hour, they then decided they didn't want to / couldn't fix it and simply drove away leaving me with NO water supply and a 6 inch gap in my main waterline. Very unprofessional - go elsewhere!

Mark W.
Mark W.
02/04/2020 12:00:00 SA
Called with urgent problem, needed to install Toto Washlet and removed one stripped expansion bolt. I couldn't get the other out. Plumber texted me an estimate and I agreed to waited two days.

When he arrived, he didn't even try to remove the expansion bolt. He tripled the price. He went out to his truck and drove away. After fifteen minutes I called and he said, Oh, I thought you didn't want the service.

Again, he didn't even pick up a screwdriver to try to loosen the bolt. Looks like bait and switch to me and I have the texts to prove it. If you look at the 1 star reviews below, you'll see this is a pattern.

Let the buyer beware and have a backup plan.

Shri D.
Shri D.
06/11/2016 12:00:00 SA
I've been using A + Priority Plumbing for the past 5yrs and they never fail me! Ray is awesome!! He's always quick to respond and service any issues within 24hrs. If you are looking for a plumber or someone to install a hot water heater, definitely look into these guys!

S N.
S N.
2/28/2019
Our water heater broke down soon after we moved into our home. Called like 15 plumbing companies before they finally said yes! The plumber was home before time. Did a diagnosis and gave me a quote. We opted to actually get a new one installed. They were cooperative and finished the job well and at a lesser price than others. Would definitely recommend them!

Diedre R.
Diedre R.
2/17/2020
My kitchen double sink had a slow drain for a week or so and after spending almost $40 on drain cleaners and breaking the handle on a plunger, a small puncture hole appeared in the metal pipe underneath the sink and there was no other option but to call a plumber.

I came to Yelp to to find someone. I'm so uninterested in home repairs and knew Yelp would steer me to the right plumber

I received a quote in about 10 minutes with a cost I felt reasonable and since is Black History Month and black America is prompting us to support black owned business, I went with this company. It helped also that he was able to come within two hours.

Of course as with any and all home repair professionals, once he actually got to my home, the price quoted increased after his initial inspection by $330.

I don't feel like he upped the price unnecessarily but the end root of the issue was more complicated than a backed up sink.

I also asked him to install a kitchen faucet. He quoted his price for that and I found someone on Groupon for $40 cheaper so I'd say his pricing on that meets the industry norm since I'm sure the Groupon price is heavily discounted.

In the end I didn't want to spend the extra $330 so I asked him to put the sink back together and just make it usable again.  He did and it is.

I found him to be professional and I'd go as far to say an honest plumber.

Give him a try.  I got some quotes for the work he told me would ultimately need to be done and the price he quoted me was $60-110 cheaper than what the larger plumbing companies quoted.

Hannah A P.
Hannah A P.
12/03/2019 12:00:00 SA
I called A Plus after receiving a quote from another plumbing company after a cartridge in one of our shower heads broke and left a steady stream of water running which required us to turn off water in the home. This was on a Monday.

I had seen that they perform emergency service so I called them. They gave me a reasonable quote and said they could come in the afternoon on Tuesday. I told them my roommate would be available after 3pm to which they said that was fine.

At noon on Tuesday, I got a text that he was on his way but I told him that no one would be there until after 3. At 3pm, I texted him and said that someone was home to which he responded ok. At 5pm, I got a text asking what time was good for tomorrow. Apparently he got gotten caught up on another job. To which I said, you said you could do it today and that my roommate had cleared his schedule for it. If not tonight, then you need to come first thing in the morning before my roommate has to leave. He said he wouldn't come that night and wouldn't come the next day until the afternoon (which I had clearly stated wouldn't work). Mind you we have no water in the home because it was gushing out when not turned off. He concluded the convo with I'm not coming.

After that, I called another independent plumber who bought the needed piece and had it fixed within an hour.

The customer service is poor. I'm of the impression if you aren't able to live up to your schedules, then you quickly work to rectify them. If you need emergency service, I would look elsewhere.

Erin R.
Erin R.
11/22/2022
Do not recommend. The plumber agreed to do an countertop and faucet install and left the job incomplete knowly. I had to pay someone else to complete it and now the faucet has a leak as well.

Chandran M.
Chandran M.
03/11/2019 12:00:00 SA
Had my water heater go out.  Called up the highest rated company on yelp.  They came by and quoted me a price that made me think twice.  Granted, I needed it fixed on a Sunday.  So I called APlus and Ray responded immediately.  His price was 400 dollars cheaper and he gave an outstanding service.  He was at my house within an hour.  Completely replaced the water heater but he didn't have one valve, unrelated to the water heater, that needed to be replaced.  True to his word he came back the next day and got it done.  The other top rated company needed more money for that valve.  

All in all A plus priority   was a tremendous value and a great quality of service and work.  I think I found my plumber for life.  Thanks Ray!

Neil D.
Neil D.
02/01/2019 12:00:00 SA
My water pressure regulator was leaking. I tried to fix it myself but realized the whole unit had to be replaced. I called these guys and Chandler came out within 3 hours. He was courteous, didn't mind me watching him do the replacement (I wanted to learn), and was done very fast. I felt the price was high for the amount of work but I think that applies to the plumbing profession as a whole (Chandler gave me a $10 discount too). Most of all I appreciated these guys coming out the same day as I would've been without water had it not been for them and would've had to deal with a very angry wife. Thanks Chandler.

Lisa S.
Lisa S.
2/23/2019
I needed a new hot water heater and got several quotes and did some research before settling on these guys. They did a great job and were reasonably priced. Ray was very responsive via Yelp and text.

Victor N.
Victor N.
7/23/2023
I needed estimates for a job so I created the project here on Yelp and this company was one of the first to respond. After receiving UNBELIEVABLE price quotes from other companies. Ray came to my home and said you've done most of the work and quoted less than half of what the other companies were charging. He finished the job within 30 mins and was out! Preciatecha Ray!

Angelo K.
Angelo K.
06/03/2023 12:00:00 SA
A Plus Plumbing was contacted just the night before and showed up on time the next morning. Communication was perfect he is Professional, Speedy, personable excellent work.

Tracie W.
Tracie W.
10/08/2019 12:00:00 SA
I guess it was my turn to have a nightmare plumbing experience! I don't know how A Plus Priority received such high ratings! So...I discovered a leak in my basement and called a few companies to take a look and give me a quote. It's the service line from the water meter to my house. I hired these guys to do the work and was told (on the invoice too) that they would replace the old, metal galvanized pipe that burst. BIG MISTAKE!! They did not know what they were doing.

First, they brought in one of those shovel tractors to dig for the pipe. After digging pretty deep and not finding it, they tell me that they had to bring in another shovel to dig deeper. That's when I started to get nervous as they wanted to charge me more for the job. I left to run some errands and returned to discover that they found the pipe. But get this, it wasn't buried deeper, they were just digging in the wrong spot! Later in the day, man oh man am I glad that I checked up on them or I would have been in trouble! I came outside just in time to see that they were attempting to do a patch job on that old pipe which would have burst again at some point! I told them I wanted that old pipe replaced like they said they would do and would not pay for a patch job.

I think they realized that there was no way to replace the pipe without going under the sidewalk and they tried to bypass that part. They kept howling about the fiberoptic wires underground near the water meter. Ma'am, we don't want to accidentally cut those wires so it will be difficult to do what you're asking. If we cut those wires, it's $25K per minute out of my pocket. I'm thinking to myself, surely you've done jobs like this before. So we were at am impasse and they (the owner and his tech) left my property. I spoke with the owner later that evening and after a pretty heated conversation, he hung up on me. Then he calls back to tell me that they didn't want to leave me hanging and they'll come back out the next morning and do the job to which we agreed. Well I told him that I was going with another company. That convo was Thursday evening so it was too late to bring in another company to get the job done before that next Monday. The owner returned to pick up what was his, left a gaping hole and mound of dirt in my front yard, and stuck me with no running water from Thursday-Monday. Honestly, I would rather electricity than no running water so I made due. Just glad that I paid him nothing!

Ridgeway Mechanical Plumbing saved the day and their guys did a stellar job! I learned from them that a shovel tractor should have never been used to dig for a water line, but appropriate for a sewer line. Ridgeway broke up a small area of the sidewalk and dug under it in the right spot at a good distance away from the wires! AND they repaired the cement. They really do specialize in water service lines so DO NOT CALL A Plus Priority for this type of water line problem. If only I could give them 0 stars!!

UPDATE: In response to Ray's comment, I asked them to discontinue the job because they attempted to add a new pipe onto to the old pipe as seen in the photo but they were supposed to replace it! I did not tell them I was going with another company until after the ensuing, heated conversation of which  Ray hung up on me. AND he just left a nasty voice message using the F bomb. Now really is that the kind of person you want to do your plumbing work?

Mariah V.
Mariah V.
9/17/2020
I called this company because they had good reviews but they must have paid people to write good reviews about them because i have no idea how they could even get  a good review...i had a simple leak from a pipe when turning on the shower and the guy who answered said they can't help me. What kind of plumbers are these people? I definitely don't recommend this company. The guy sounded so lazy. Such a sleezy company. Sad excuse for a plumber.

Update- this goofy ass fool Just called me back asking if i wrote a bad review. YES i did. And then he had the nerve to get mad and try an curse me out what kind of business is this‍.

Marcus S.
Marcus S.
06/09/2018 12:00:00 SA
Absolutely amazing service. Above and beyond, solved a problem 3 other plumbers couldn't do over a 2 month period. Thank you guys, I will use no one else in Atlanta.

Joe D.
Joe D.
6/20/2022
Ray is great. He came quickly and did great work and was on his way

Will definitely use him again.

Thanks a bunch!

Simone D.
Simone D.
11/20/2022
Came out on a brisk Sunday and took care of my plumbing issue and calmed my frantic nerves. He had to leave and come backs with additional equipment but he made sure the issues were resolved.

Chad J.
Chad J.
5/17/2018
Made an appointment. They didn't show up. Didn't call. Nothing. When they finally did call, they tell me that the equipment needed to do my job is broken. Huge waste of time.

Antwon M.
Antwon M.
03/10/2022 12:00:00 SA
Fast and reliable service! Fixed my shower that was broken and kitchen garbage disposal in no time. I highly recommend A plus Priority

Chandra M.
Chandra M.
10/11/2020 12:00:00 SA
I was in need of a plumber today, I searched the web and found A Plus Plumbing who contacted me right away for my emergency job, got the job done with on hassle and I am completely satisfied with a Great Job.    Thanks A Plus Plumbing

Kim O.
Kim O.
08/07/2019 12:00:00 SA
Ray came out and searched for a water leak I suspected I had in my front yard. He found the source of the leak in my irrigation system and turned off the water until I could have someone repair the irrigation system.

Jeff T.
Jeff T.
1/31/2019
Ray and the fellas did a fantastic job replacing my old water heater tank with a new tankless heater.  It was the coldest time of the year and I had no hot water for bathing, laundry or dishes. They got the job done the next day after the consultation.  I was very appreciative and would highly recommend this crew.
Remember Ray, keep smiling.

Peter W.
Peter W.
10/23/2019
Had a clogged toilet emergency. Very messy in the worst way.

Ray replied almost immediately to my service request. He gave me a minimum quote up front and was at my house within an hour.

He was fast, efficient and professional. Will call him next time for any plumbing issues.

10/10 would recommend Ray.

Daniel B.
Daniel B.
05/04/2019 12:00:00 SA
My tenant reported that the water coming out of the shower head and tub faucet was either too hot or not hot at all. She couldn't control the temperature anymore. She reported this to me on Sunday morning. I immediately used Yelp's Request a Quote service and sent out a request to several Atlanta area plumbers. If you've never used Yelp's Request a Quote service, I highly recommend it. It's free, convenient, and saves a bunch of time and hassle.

Raymond (Ray) White, owner of A Plus Priority Plumbing, responded to me almost immediately. Again, this was on a Sunday morning. My tenant texted me pictures of the tub/shower hardware which I texted to Ray. Ray was always quick to respond to my texts and answer my phone calls, no matter what day or time of day, which I really appreciated. When it comes to communication, he's the most responsive person I've worked with in home services. A lot of people can learn from him there.

Ray was able to come and take a look at my problem the following Tuesday with a 12-3pm time window. He gave me a 30-minute courtesy call-ahead, which I requested, and showed up on time with another person (two vans). He diagnosed the problem, trying out a cartridge piece he had on him, and charged me $35 for the visit. A lot of plumbers and bigger companies easily charge a $50-100 trip fee just for coming out, so his diagnosis fee, especially with two people, was reasonable. The second person's name was Dakota and he was polite.

Ray helped me make my decision which was to replace everything. Valve, cartridge pieces, control arm, faucet, and all. The hardware was 18 years old and had been through many renters over the years, so it was time. Ray charged me $650 for the job which included demolition (he had to destroy nine tiles to replace all the parts), replacement of the parts, some custom fittings and pipework, and cleanup. It took him about three hours to do the entire job by himself (normally, he has a helper, but the day he did my job, he was alone). He had to make a trip to Home Depot to get some particular parts once he tore my wall apart and saw what he was dealing with.

Ray doesn't do tile work, so I'm having someone else patch up the hole he made. At my request, Ray temporarily sealed the hole shut with a plastic covering and tape. As far as I can tell, he did a fantastic job and I've heard no complaints from my tenant. Ray replaced my Kohler parts with Moen parts. He says Moen is easiest/simplest brand to work with. Other brands, like Kohler and Delta, have more quirks to them.

Ray was able to check with his parts supplier and confirm he could get the parts for my job on the same day as my diagnosis. He was available to do the job on Wednesday, but due to a conflict I had at work, I had him come Thursday morning instead. So, total turnaround time from the time my tenant reported the problem to the time the problem was solved was only four days (would have been three if I could've met Ray sooner). Pretty good! He takes card and provides itemized receipts.

If I recall correctly, Ray has been in the business for about 25+ years (working for large and small businesses) and has owned A Plus Priority Plumbing for the last 10+. It's a small outfit with currently about four on staff. They work all over metro Atlanta. Ray has a great work ethic. I read a Yelp review that said he even did work on Christmas Day and saved someone's Christmas. Does he ever take time off?

Ray is a straight-shooter and no-nonsense type of guy. He may come across as short, but he's just being upfront and honest. I recommend you watch his video on Yelp. His responsiveness, the Yelp video, and Yelp reviews are what made me decide to choose A Plus Priority Plumbing over all the other vendors.

Thank you, Ray!

T. H. N.
T. H. N.
05/10/2022 12:00:00 SA
A+Plus Priority Plumbing responded quick and assessed  and resolved my issue promptly. I would highly recommend them and will be using again in due time.

Tamika J.
Tamika J.
9/16/2020
Terrible customer service.  At the onset of the call, I asked if the company performs Mold remediation and was answered Yes. The owner asked what I needed and said that he cannot help.  I asked what kind of mold remediation services do you provide and it was answered with Are you hard of hearing... acting like a F kid.  If this is the response for an inquiry, you best believe there is no good service.   This is the from the Owner...Stay AWAY!!!!!

Rigel C.
Rigel C.
10/10/2022 12:00:00 SA
Repaired our water heater same-day. Arrived early and within 2 hrs of reaching out. Professional and efficient. Good communication and reasonable price. Will hire again for plumbing needs.

Linley D.
Linley D.
12/16/2020
I needed my garbage disposal replaced and they were able to come out the next day to replace it. They were quick and did good work at a good price.

Rusty R.
Rusty R.
03/10/2023 12:00:00 SA
Prompt and highly skilled service today. We had a blocked outdoor sewer line, and Ray and Kelvin quickly were able to jet clean the blockage and use a camera for confirmation. Highly recommend and we would definitely use them again.

Tim O.
Tim O.
10/02/2019 12:00:00 SA
They did a great job on short notice. Our main water line to the house broke and we were scheduled to host a party the next day. A Plus Priority Plumbing came out and had the new line installed within a few hours. Good pricing and good work! They also provided a great guarantee (5 years).

Vanessa M.
Vanessa M.
10/18/2021
Very unprofessional employee.  Was cussed at by Ray when I asked him how he had started a job when he had just informed me that he didn't know when he was going to start the job. Will never use them again. If this is the type of service providers that yelp recommends wont use them again either.

Scott S.
Scott S.
05/06/2018 12:00:00 SA
Being a first time home owner it's safe to say I know very little about fixing up a house. When I noticed the ceiling above my kitchen started to give away due to a water leak my stress saw a sharp spike. It was almost impossible to even get a plumber to call me back let alone show up to my house. Ray with Priority Plumbing called me back almost immediately. He was diligent and able to get over to my house that day. He identified the problem almost immediately and was able to fix the leak (thank god!). He was also able to point out some precautionary measures I should take in order to avoid problems in the future.

Going from not even able to get someone to call me back to Ray showing up that day was a huge life saver. I had a great experience with this company and hopefully I won't need to see them any time soon but if another problem does arise, I know who I'm calling.

Mom M.
Mom M.
6/13/2022
I just reached out to see if A Plus Priority Plumbing could help with a garbage dispisal repair.  Ray responded quickly and had great communication the whole time!  I have already put him on my short list of plumbers to service our rentals in the Atlanta area.

Bernadette M.
Bernadette M.
8/24/2018
Ray contacted me via Yelp shortly after requesting quotes from a few different places, also via Yelp. Ray was prompt to responding to my questions. Ray was able to come out the same day and was even punctual, which is rare in these parts for people to be on time anywhere!!! He identified the issue and went straight to resolving it. Unfortunately my plumbing issues were more then what I was aware of. He was professional, courteous, respectful and didnt seem to mind my dogs going NUTS inside the house while he was working. I will definitely use them in the future when needed. I was very sceptical about getting any plumber out to do any work. Ray has proved himself to be worthy.

Kyle W.
Kyle W.
10/07/2018 12:00:00 SA
A Plus did a great job helping us get our faucet replaced!  Great work and came out first thing Sunday!

Nicole J.
Nicole J.
12/11/2022 12:00:00 SA
I highly recommend this company. They responded fairly quickly to my inquiry and got the job done with a fair price and great timing. Make sure you
Book this great business so they can help you like they helped me

Bank A.
Bank A.
7/26/2023
Do not recommend. He will tell you the job is finished and if you believe him and pay on trust (as i did because i was busy working from home and trusted what he said), after you pay him, he will then go back on his word and pretend to find something and try to charge more money to fix. Do no use

Rosalyn J.
Rosalyn J.
10/27/2022
They were great! First one to respond to my inquiry. They showed up on time and was very professional. Fixed my water heater within ten minutes and at a reasonable cost. I would use them again!

Roberta L.
Roberta L.
11/28/2014
Of all days (Thanksgiving) my kitchen sink became clogged. The meal had been prepared before this happened,  all of the help I would have gotten for clean up was not there (oh yeah we used real glassware, dishes, cutlery, etc.  The next  morning I got on my computer and the first call I received was from A Plus Priority, I am a comparison shopper, after a few other calls.   I decided to go with Ray...He was here at the time he stated and completed the job, it turned out to be more than just a little clogged drain.  The price he quoted for the time he spent and the quality of his work was excellent.  Later in the day I remember some other things that needed taking care of, he came back fixed them and again a reasonable price.  This widow has found herself a plumber.  I highly recommend him.

Bill M.
Bill M.
2/21/2021
My tenant informed me, there was a small leak in water heater tank,
I called A Plus Priority Plumbing because in YELP it had very good reviews.

I was charged $495.00 to replace  a valve that costs $20 in Home depot and 5 minutes of work.  I asked plumber to send me pics of new valve, and Honestly I don't even think he replaced.  

I don't recommend this company, lack of Honesty.

Ashleigh W.
Ashleigh W.
1/17/2020
Total scam. Charged me $35 dollars for an estimate (ended up being $39 cause they didn't have change) but didn't actually check to see if the sump pump I called about was working or not. Do not use this company.

Shelby T.
Shelby T.
9/21/2019
I had a great experience with Ray and A+ Priority Plumbing. I used Yelp's Request a Quote service for the first time and was attracted to this business by the (well deserved) high reviews. Ray responded to my request within 10 minutes, clarified a few questions, and set up an appointment with me. I ended up having to reschedule, which he accommodated, even though he wasn't planning to work the day I requested.

He showed up within the time we agreed on, quickly found and resolved my water heater issue, charged a fair price, and within 30 minutes of him arriving we were able to take hot showers again. He also let us know that if we had more problems within a week, he would apply the paid cost to any further repairs.

Highly recommended - thanks Ray!

Jeff R.
Jeff R.
1/27/2021
I had an emergency issue with the a clogged toilet.  They responded within 10 minutes and arrived within an hour. Fixed the problem, cost was responsible, And they advised me that I needed a new toilet without trying to sell it to me. These guys are a class act

Eddie K.
Eddie K.
1/26/2019
Ray came by same day on a Saturday to fix a shower leaking into my living room. He was cautious and methodical in his approach to find the leak. He opened up the ceiling, found the issue and some mold. It ended up being a bad shower pan, and we decided it needed to move into an insurance claim.

Long story short, he came within hours, found the problem in under an hour, and charged a small fee for the visit when I decided to move to insurance. Exactly what I needed, no overcharging or drama.

A really smart, honest plumber. He's now in my contacts for anything plumbing I'll need going forward.

Celena C.
Celena C.
8/20/2019
This plumber was the rudest most unprofessional person I've ever had the displeasure of meeting. He (Ray, the owner) was supposed to show up at 9am. By 12:00 he was a no show. He then agreed to be the by 4 pm. 4pm came and went with no call or anything. He finally pulled up in his truck at 5:45 pm!! He then proceeded to finish smoking his cigarette in his truck (the same one pictured in his video) before finally getting out and strolling up like he was in no hurry and gave zero cares about being so late. Then he had the nerve to have an attitude like I was the one with the problem! He acted like he was doing ME a favor by being there. When I questioned him about being so late he literally said AND I QUOTE You want me to do the job or not? To which I replied NO, GOODBYE and kicked his sorry butt out or my restaurant. He was THE WORST and I'd give zero stars if it was an option. Tomorrow I'll call a real plumber who has a sense of professionalism and cares about customer service. This man was a rude PRICK. I wouldn't hire him to service my worst enemy.  BUYER BEWARE!!!!!!!!!!

UPDATE**
Response to owner below:
Yes, you've never done work for me because you absolutely did show up HOURS late and you were asked to leave. I refused your service before even letting you look at the job. Why would I let you do work for me after you walked in with a chip on your shoulder? I stand on my initial review of your poor customer service and terrible attitude. I've never seen worse than you. Don't try to act like it wasn't you SIR. We spoke face to face and YOU WERE AWFUL. I guess I need to have my husband post a review as well since he was there and witnessed the entire exchange WITH YOU. Don't try to act like it was another plumber. It was ABSOLUTELY YOU and further validates my claim about your business practices that you would lie and try to deny that it was you.   THANK YOU.

George M.
George M.
8/22/2019
Great experience with Ray and his team! Very effective and fixing a leak in one of our pipes along with hooking up a line to our fridge. The biggest thing was responsiveness. He actually picks up the phone and if he's unavailable, he finds someone else very quickly! Case in point...I called today at 11 and he had one of his guys out in lightning speed st 1130! Thanks again...great job!

Ryan S.
Ryan S.
10/22/2022
You get what you pay for, seriously. Read the full review to understand his professionalism and the reason for the steep discount over other reputable plumbers.

It is true he beat everybody else's prices, but in my case all he had to do was cut a cast iron pipe and install a pvc p-trap for the shower drain and connect the water lines (I had already purchased the lines for the water and all of the fittings).

It started out by him swearing I had the wrong fittings, and although the packaging clearly said PEX-A and the pipe that I supplied also said PEX-A, but he wouldn't know that because he never looked at the supplied material.

As the work begins he started drilling without looking at where he is drilling and went through the top of my floor joist and conveniently never told me about it before he left for a break in the middle of the job or before he said he was done. To add insult to injury every thing has now been cemented into place without the taking into account the appropriate location of the drain or even asking for measurements. Now I have to go behind him and redo everything that he did with the drain, the only benefit is the cast iron is gone, I found the cast iron drain pipe sitting outside my crawl space door.

When he was finished he informed the price had changed  from what we agreed because he had to buy material without ever letting me know ahead of time. As I am trying to figure out how to pay him, he kept taking calls although in other reviews he references how it is rude to be on the phone in front of a customer

He asked me for a review and I mentioned he had drilled into my floor joist and he called me. During our conversation I asked about the joist and his response was Yeah and?I asked if he was ever going to mention it and he just insisted that my joist is not compromised and that I don't need to repair it. I never asked for anything I didn't have the opportunity to make a point prior to him getting defensive.

When I noticed where the conversation was going, I gave up and let him know I looked forward to the review. Which he responded so that's how it's going to be you p**sy a** mother f**ker and hung up on me.

I can't recommend his work for anybody who expects professionalism

Michael B.
Michael B.
5/17/2019
Took my call at 5:15 and was there when he said he would be at 9 am the next day. Fixed the problem and was in and out fast. Very nice man and knew his business. Highly recommend

Jeff C.
Jeff C.
04/08/2019 12:00:00 SA
Responds quickly to phone calls and texts. Came out to diagnose the problem, gave a fair estimate, and stuck to it. I will definitely remember to call A Plus next time!

Jesse T.
Jesse T.
04/03/2019 12:00:00 SA
My tenant reported an issue with the main bath shower (handle broke and water flow couldn't be stopped without turning off main valve).  Since I'm out of state I contacted A Plus and they were able to respond and fix the issue the same day--providing continuous updates as they performed the work.  The tenant reported that the technician was friendly and very professional.  I would definitely recommend A Plus.

Cynt M.
Cynt M.
10/21/2020
I want to recommend this plumber.  He was able to come and install what I needed and not what I didn't need.  Overall great work.  What I liked best is that he was able to determine issues I've had with plumbing for months.  I have had several plumbers tell me what they could not nor could they solve my problems.  A Plus Plumbing did!  I highly recommend this company.  I'll be using again and recommending to my neighbors.

Wesley C.
Wesley C.
07/01/2018 12:00:00 SA
Responsive, priced fair, and completed the job on a Sunday! I hired A Plus to replace my kitchen faucet. The service was prompt and very professional. We ran into a problem midway but it was resolved in a reasonable matter of time. Job well done. I'd call them again for help.

E W.
E W.
02/02/2019 12:00:00 SA
They arrived within the given timeframe of 12 pm -3
pm.  They were professional asked questions in order to diagnose the issue.   The issue was water spots on the ceiling.   I was worried about not fixing the leak and it resulting in other problems. Although a small section of the ceiling was cut out,  it's something I can fix without calling someone else over and fix it.  He gave several recommendations on how to prevent the problem from occurring again.  If we need any help with plumbing,  I will give him a call.

Walter F.
Walter F.
01/06/2023 12:00:00 SA
They weren't trained or equipped to do the job.  They gave me an estimate without detailing the work needed.

Victoria L.
Victoria L.
08/03/2019 12:00:00 SA
Very responsive and easy to work with. Provided enough information beforehand to ensure all my questions were answered. Arrived within the planned window and completed the replacement of our garbage disposal within an hour. Did a great job of checking to see if it could be repaired before beginning the replacement part. Very clean and respectful of the space. Estimate was exactly what I was charged and they were able to come out quickly. Would highly recommend and use again

S M.
S M.
1/16/2019
Very pleasant experience. Ray responded right away to a request for a quote, arrived on time, and completed the work promptly. Highly recommended

Kelvin B.
Kelvin B.
12/12/2022 12:00:00 SA
They came out on a Sunday and replaced the water heater at a fair price for emergency service we'll be using them in the future Thanks Ray and Fletcher!

Larry K.
Larry K.
02/06/2022 12:00:00 SA
Ray responded quickly to my inquiry. He was out to inspect and make the original repair when it was discovered to be a larger project than anticipated. He returned with the necessary replacement parts and complete the install. He did not abandon us.

John M.
John M.
07/10/2020 12:00:00 SA
I called them to schedule an appointment.  He was rude from the beginning.  When i asked him how he is going to fix the plumbing, he got upset and hung up.  I am so glad he was rude from the beginning.  I hate to be the one to find out during the job.  There are plenty of good plumbers around.  avoid this one.

Update:
Minutes after my posting, he texted me and told me to fxxx myself.  Please, stop texting me.  If you don't want negative reviews, you should treat your customers better.  It is very simple.

John Z.
John Z.
09/05/2019 12:00:00 SA
I texted the owner to get a quote and the estimate was reasonable.  I asked if he could come between 10-12 and he said yes.  Then he changed the appointment to 7-9am. It was too early for me and I asked if he could come 10-12 like it was agreed to. He replied I cannot help you and go find someone else.  I will definitely find someone better.

Jon R.
Jon R.
04/12/2018 12:00:00 SA
These guys are extremely trustworthy professional and reliable. I highly recommend them. They came to my home and help me to address the problem with no charge.  I highly recommend them. This is the second time I've used them in the first time they were very affordable as well.

Francyne M.
Francyne M.
11/24/2018
Excellent service!! I had a water heater emergency on a Sunday afternoon. Every other plumber I called listed under the 24-7 category could not come until the next day if they answered at all. Ray came the same day to address the issue. Very professional. I'm definitely calling them again!!!!

Thalise P.
Thalise P.
07/06/2022 12:00:00 SA
Ray is fantastic! He fixed my toilet in 20 mins and also checked to make sure sure everything was flowing properly outside in the tanks. He came by the day I called with a pleasant attitude and great advice. You can't ask for better service. Great job!

Pete N.
Pete N.
3/16/2019
Dont use this company unless you want to throw away your hard earning money. They showed up with three guys cant firgur out what's wrong with my water heater charged me $350.

Chuck S.
Chuck S.
10/29/2018
Messaged these guys on Yelp, they replied immediately. Chandler (the plumber) came in and did a great job. Highly recommend!

Kellee B.
Kellee B.
3/19/2019
I was having an issue with my leaking bathtub, called A Plus Priority, and Ray to the Rescue!  I've had 4 different plumbers look at this issue with various explanations and sky high estimates.  Ray came and found the issue and advised me on how to temporarily fix it!  I thank you for your honesty and not trying to hustle me because I'm a woman.  I would absolutely recommend him to anyone!  He doesn't know it yet but I will be calling soon to schedule a tub replacement..well I guess he does now!  Thanks for your service!

Bryan S.
Bryan S.
11/24/2022
I just hired this outfit to fix a shower that wasn't workable. The water wasn't coming through the shower head. It wasn't functional. A Mr.  White responded fairly quickly. Should have been a sign of how inept he is. But I allowed, what I now know this lower function human, in my home, to address my shower issue. He got the water to come out the shower head. He obviously didn't stick around long enough to see if the water went from cold to hot to see if the water got hot to make it a FUNCTIONING shower.  Once my guests discovered I had only cold water coming out of the shower.  I called  Mr. White to inform him that he job, that was overpaid for was not complete because he left us with a non functional shower with no hot water. The hit water works everywhere in my house with the exception of this shower. Due to his lack of expertise and obvious inexperience I'm left with just cold water in this shower. To top it off he told me I can't put that on him, because he fixed the complaint. He said this in an attempt to be intimidating and to be done with the issue in its entirety. If you want to hire a hack be my guest. A functional shower has hot water!

Update:
I see Mr. White has responded to my review, only to confirm he  supposedly repaired a shower and left it without hot water. Be the judge. If that is a repair and that fixes a problem and he being a professional cannot come up with a solution other than I did my job so be it. If he's worthy of future hires be my guest.  The public has been informed. I imagine he will learn from this mistake and run future projects water long enough to make sure the hot water works. You're welcome.

Fred P.
Fred P.
04/12/2021 12:00:00 SA
It was Sunday morning emergency and Ray responded quickly. He came in and did a solid job, changing 3 shut-off valves under a sink. During the process, another major leak was discovered and Ray fixed it too.
Thank you, man. I will recommend his service and will use it again myself.

Monica S.
Monica S.
10/13/2022
Mr. Smith was on time and professional.  my repair for my toilet and tub took all of 20 minutes.  If you need plumbing repairs, please call this company.

Charles C.
Charles C.
4/14/2023
Arrived on time, gave quite and completed work efficiently and quickly!  Pleasant, friendly and professional company.  Thank you so much for fixing the leak we had.  Was here within 48hrs to get the job done.  Highly recommend.

Jim B.
Jim B.
11/08/2018 12:00:00 SA
They did a great job!  Came out and fixed my hot water heater the same day.  Great service!

Zhanna G.
Zhanna G.
04/07/2021 12:00:00 SA
Friendly, intelligent and most important Knowledgeable in this work. I would recommended him to my best friends.

Katherine C.
Katherine C.
11/05/2018 12:00:00 SA
I had a leak under my kitchen sink and a vacation planned the next day. Ray got me scheduled to fit my already busy day. Chandler diagnosed the problem, helped me choose a good quality faucet, installed it, and repaired additional leak points under the sink. He couldn't have been more professional or courteous. The costs were reasonable too.

Loren P.
Loren P.
05/08/2018 12:00:00 SA
Ray and his assistant were awesome! I have spent the last 2 months remodeling a home and have dealt with a number of different companies from tile, plumbers to drywall. What a pain in the ass. Ray was one of three estimates I got for this particular job and he was the only one that actually took the time to take measurements and really determine what needs to be done. I was not just focused on price but quality as well since the last thing I want is a flood in my home. The two other companies that came out and looked at the job also said it would take them almost the whole day which was surprising to me since all I needed them to do was convert a single sink vanity to a double and the wall was already exposed. Ray knocked it out in about an hour or so and his price was fair. He was honest and did the job right away. I have since used him again for another home I have. I highly recommend these guys and they will be the only plumbers I will use from now on.

Katie Mae P.
Katie Mae P.
12/23/2022
I arranged service for my employer.  Priority Plumbing was prompt, did tidy work, and avoided wrecking the sidewalk they had to work under. Final cost was same as the estimate they gave. thanks guys!

Cameron L.
Cameron L.
10/10/2022 12:00:00 SA
A Plus came out same day and was able to replace our burst water heater. Other plumbers were scheduling days out. We wouldn't have been able to use our home if it weren't for them coming out so promptly. Definitely recommend

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