Best in Atlanta GA

Professional and courteous company, but definitely not the cheapest. I had rats chew 3 wires on my hot water heater. Young, polite guy came out on time, quoted me 1300 for a new heater, I asked couldn't he fix the wires and he said no and he said they don't make the parts anymore to fix my 2009 water heater. After calling many more plumbers I found a few who could fix the burner assembly where the wires were attached for around 450 and finally found a plumber who fixed the problem on the spot for less than 200! If you're a plumber I think you should have the ability to fix water heaters and not just sell me a new one, I'm sure it has several years life left to it. If you're worried about liability issues when working with wires, have me a sign a waiver, but I think people should be given affordable, repair options.

Hi I just wanted to thank Lexx with Absolute Plumbing for the excellent work he and the crew did at our house today. I recommend Absolute Plumbing to anyone needing any type of plumbing service or like us they changed out our leaking water main line.  The best thing is that my yard didn't get all torn up like you see many other plumbing services do.

We had a water leak due to old pipes in my elderly mother's home. They came out the same day and fixed it. The price was great and most of all the work Tony did was top notch. He was very professional and finished the job in just over an hour. We couldn't be happier with the work performed. My mom had been ripped off in the past by other plumbers who took advantage of her age and hearing impairment. It's really good to know there are still good reputable plumbing contractors out there. I highly recommend Winston Wells Plumbing.

Brandon and his team were very kind and professional. They installed our basement plumbing and have been out to fix a clog. And explained to us how to prevent future clogs. Brandon was very sweet to my child with special needs and showed him the tools that were making all the noise. They were a little hard to schedule, but worth the wait. I highly recommend them!

Phil was amazing! We had a water heater scare and he was able to come out next day and install. He was professional, nice, thorough and pricing was very fair. Jess was also a pleasure to speak to. Highly recommend for your plumbing needs!

They run a tight ship and are very customer oriented. Great place to do buainess, nice techs and a job well done.

Dino responded to my request for a plumbing estimate and came out quickly to assess my issue. Though this was not officially an emergency it was something that I felt needed to be addressed as soon as possible to keep from having more costly issues down the road if not taken care of. He listened to my opinion even though I have no clue about plumbing and how to fix things beyond how to turn the water on and off. He ran a test. Confirmed the problem, gave me a quote on the repair and an upgrade to help me in the future. He was not pushy about his upgrade but it made perfect sense so I agreed to include it with the repair. He didn't have the part needed for the repair but said he could pick it up and would be back in 30 minutes. I'm pretty sure he beat that time because he was back before I could finish a work call. Once back he went right to work and had the repairs and the upgrade complete in no time at all. His price seemed extremely fair based on prior plumbing repairs i had done in the past. I would highly recommend him and Mechanical Solutions Atlanta (MSA) for your plumbing needs.

Great service...gave us a window that they said they would be there...called the day before to confirm, then called again to say they could actually come same day (unfortunately we weren't going to be home).  Were there when they said they would be there and were reasonably priced and did good work

He could have charged me 350.00 for the inspection, but he told me I didn't have a leak that it was just my sprinkler system.  I appreciated that.  He checks all around, then adjusted the controls.  He was here before I arrived home.  He was early.  He took his time to diagnose.

I left message to schedule for a stopped up toilet....returned call in a reasonable time. Made an appointment, showed on time, that alone is worth the price of admission. Worked efficiently and fair pricing...what more could you ask? On my contact list now for sure!

I used these guys for a plumbing issue in my home. They were very professional and made sure I understood the repair that took place before leaving! Thank you so much!

Overcharged what should have been a 2 hour job they stretched it over 8 hours ​

I called late on a Sat night terrified that I would have to wait until Monday. Brandon was at an emergency job and said that he would head my way after. Sure enough, 20 mins later, he contacted me for directions and fixed my problem within mins of his arrival. I don't write many reviews, but after finding my new plumber for life, I wanted to share with everyone how happy this customer was!  Thank you Brandon and Team!

He seems to be a competent plumber but he could use more training when it comes to wells and well pumps.
We brought in a second company to finish the job.
Very responsive to the first call; communication was poor/spotty on subsequent days.
He doesn't take credit cards.

Astoundingly expensive. Had them out to look at a intermittent problem on one furnace and do a yearly service. The following ensued:
1. Wanted more than the agreed on price for the service. The online rep said it would be $49 for each furnace. The tech said that probably was only for the first one...
2. Wanted to replace a capacitor for $105. It was not needed and if needed the part would cost $2.50. When I asked about it he just smiled and confirmed it.
3. Wanted to replace control board on one furnace cost $600. Two minute repair if needed at $200 for parts. $400 markup?
4. Wanted to replace draft blower at $600. Another quick repair  with parts cost of $82.
$500 markup?
Your mileage may vary but for now I will do my own simple repairs.
Also tried to sell me three time a year cleaning and inspections with a 10%! discount on repairs. I don't think so.
Highly recommended to check for alternative solutions and get bids on any service before it is performed.

In the last three days, I have contacted Allgood several times. Thus far, it has been impossible to speak with someone with authority. I had to call three different times to request that a manager call me back to discuss things before one did. Jack, the manager for the HVAC division called me and left me a voicemail with a number that I could call him back at. The number rings through to voicemail...his voicemail box is full-seriously? I called the main number for Allgood and inform them that Jack's mailbox is full and get the runaround about it and how I can actually speak with him and was told to keep calling him. I tried several more times and his mailbox was always full. Any competent employee, and most especially a manager who deals directly with customers, would make sure that their mailbox was not full...unless that person does not want people to leave them a message.

The only people whom I was able to speak with about my concerns were Amanda, an accountant (who is not a manager and does not even work in customer service or with the technicians) and Tiffany, the customer service rep. Both Amanda and Tiffany said all the standard customer service things that are said to an unhappy customer. I asked both of them if they had read their company's Yelp reviews, both stated that they had not. I suggested they take the time to read them. When I mentioned several concerning incidents mentioned in other Yelp reviews to Amanda, she brushed each one off, saying that the employees were no longer with Allgood. She then stated that they do background checks and drug tests for new hires and that there was no more that they could do. From our conversation I was able to figure out that she speaks with plenty of unhappy customers.

Amanda mentioned that they would not charge me an early termination fee, which shocked me. The contract for the Service Partner Plan that I signed and returned to them made no mention of an early termination fee, so how could they expect me to pay one? Amanda said that there was an asterisk on the form that gave them the ability to charge an early termination fee, even though one was not ever mentioned to me or given to me in writing.

When I spoke with Tiffany, she asked if Amanda had offered me a free year of the Service Partner Plan ($18 per month for 12 months = $216). I would rather they have refunded the money I had paid already for their worthless plan that they use to trick customers into buying things that they don't need.

I sent a letter by certified mail requesting my Service Partner Plan be cancelled. I'm still waiting for confirmation from Allgood that they received it.

It seems like I am not the only customer who has complained to Allgood. Hopefully sharing my disappointing experiences with Allgood will save others the headache of working with them.

I hope that the owner of Allgood, or at least one of the managers reads my review and takes action. This company seems to be about passing the buck and not actually doing what's right.