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The Plumbing Detectives

Plumbing Service
1524 E Church St, Ste 153, Decatur, GA 30030

Reviews


David H.
David H.
3/28/2015
Jason is a great plumber. Friendly, fair, honest, and very price competitive. I'm an insurance agent, and I would not think about calling anyone else, and I frequently recommend him to my friends and clients alike.

Tyler W.
Tyler W.
02/07/2018 12:00:00 SA
Jason has great has great customer service, honesty and integrity. I'll definitely be calling him for any of my future plumbing needs.

Signora M.
Signora M.
12/01/2020 12:00:00 SA
Jason was prompt and professional. He repaired my garbage disposal and also noticed and fixed another leak under my kitchen sink expeditiously. I appreciated that he wore a mask and was a very pleasant person to converse with. Highly recommended

Mark P.
Mark P.
01/08/2019 12:00:00 SA
Jason was great, very accommodating and straight forward as to job to be done and pricing.  He always proposed options with pros and cons.  His pricing was a little higher than others but I was glad I went with him and will certainly use him again.

Jeff H.
Jeff H.
06/08/2018 12:00:00 SA
Jason was great! I felt the exact opposite of getting ripped off which is  hard to find in a plumber!

Blair G.
Blair G.
04/09/2019 12:00:00 SA
We've been using Jason with the Plumbing Detective for 9 years now. We recently had him put to diagnose and then repair a leak in our front yard. As always he was friendly, prompt, informative, and fairly priced. Highly recommend!

Sara B.
Sara B.
1/19/2012
My hot water heat died, committed suicide, etc.  I called the Plumbing Detectives, and the owner of the company diagnose the problem over the phone, and was at my condo and had fixed the problem less than 24 hours later.  I have hot water again!  You don't realize how much you love hot water until you don't have it in January.

The plumber explained things to me, which I appreciated.  I get nervous having strange men in my place, too many Lifetime movies, but he was friendly, not creepy at all, and I'm easily creeped out so well done.

The price was on par with everywhere else that had decent reviews so that's good enough.  I hope I never have to have any plumbing done again, but if I do I'll call them again.

Chad A.
Chad A.
1/25/2020
Updating since I recently had Mike's team back out to replace a garbage disposal and fix another issue. Same amazing experience. Great folks.

Highly recommend Mike and the Plumbing Detectives. The basics, great communication and advice, shows up on time prepared, and professional work with reasonable costs. Whats not to love? I will not hesitate to call them again for any plumbing needs. My new plumber.

Karyn K.
Karyn K.
04/03/2018 12:00:00 SA
Jason is super-friendly, courteous and responded to my initial call within minutes. We recommend him to anyone!

Sara K.
Sara K.
12/05/2012 12:00:00 SA
Jason, the owner who does all of their house calls, is super friendly and his prices seem to be the best in Decatur!!! He also provides great garbage disposal education. I strongly recommend this plumber!!!

Maggie M.
Maggie M.
09/06/2018 12:00:00 SA
I left message to schedule for a stopped up toilet....returned call in a reasonable time. Made an appointment, showed on time, that alone is worth the price of admission. Worked efficiently and fair pricing...what more could you ask? On my contact list now for sure!

Charley T.
Charley T.
05/11/2021 12:00:00 SA
So technically I didn't actually hire Jason with Plumbing Detective, but he has a loyal customer for life. I called with my toilet suddenly having started leaking from where the tank meets the base. Jason asked a few questions about the age/make of the toilet and was able to diagnose the issue over the phone. Unfortunately he was booked for the next week and a half and we didn't want to go without a second toilet in the house that long.

But instead of calling another plumber Jason explained the part that he was sure was the issue and that it was a moderately easy DIY project to take off the tank and replace it. He talked me through what it would consist of and even offered that if I got stuck or had questions I could call him back. A trip to Home Depot for a new spud valve and an hour or so of work later and I had fixed my own toilet. An amazing level of service and professionalism. When I inevitably end up needing a plumber in the future, this will be the only one I call.

Neal T.
Neal T.
8/21/2013
Jason was able to schedule an appointment to check out a leak in our kitchen within 2 days of my phone call, and he was prompt, honest and extremely helpful. I would highly recommend Jason for anyone's plumbing needs.

Dawn C.
Dawn C.
7/18/2017
Jason is the real deal. He answered my call immediately, scheduled promptly, came on time, and basically talked himself out of a job.. He is extremely knowledgeable and unbelievably friendly, giving us pointers, and educating us how to save money and take care of our home. I'm so grateful to have found such a gem in this field. Thank you so much, Jason.

laura p.
laura p.
12/29/2009
Jason, the owner, came to our house within a few hours of our call for plumbing help. It was the Monday after Christmas, so it was a holiday week. He was very honest, friendly, and fixed two problems for a  competitive price. Our leaky toilet  was raising the water bill considerably, and he corrected it using the existing equipment so it kept the cost down. I will call Jason again without a doubt. These are the kind of businessmen you want to succeed!

Marco F.
Marco F.
08/05/2015 12:00:00 SA
Jason fit me in for a house call. There was very little moisture under the sink. He could not find an active leak and explained to me what options could be causing it. There was no charge for his house call and expert advice. I will be using him for future plumbing needs.

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