Isolina B.
11/08/2016 12:00:00 SA
I have a home warranty and COWBOY PLUMBING was called out on the contract. Johnny was the technician assigned on the job and he DID NOT perform the work written on the ticket. Instead, he chose to ask what what was needed instead of working the order ticket! This error caused unfinished work on the ticket, and with NASTY attitude, he attempted to blame the customer for HIS inadequacy and unprofessional ism. RUN from COWBOY PLUMBING and do NOT use them. Johnny was rude, and very unprofessional! Maybe he should retire if he doesn't want to work! Another company had to be called in to complete a relatively simple project. I asked the warranty company that COWBOY PLUMBING NEVER come to my home again! Horrible customer service! !!!!!!!!!!!!!!