Best Businesses in Texas

Justin;
I want to take this moment to thank you very much for the great job that your crew had done for us.  We are so happy with it and I love my new  remodeled shower thank you isn't a strong enough work and I can't find the the words to tell you how much I appreciate all that you have done for us.  Fernando your project manager is detailed and takes great pride in the work his crew does they did an outstanding job.  I've already had several people asked who did the tile work and of course I told them it was your company under the leadership of your project manager Fernando. It's hard to find an contractor who still takes pride in there craftsmanship and a company who only accepts the highest quality of craftsmanship from his employees.
Justin I am so glad Carlos introduced me to you.

Again Thank You So Much

Dario Velarde

We used them not expecting much but to do the work that they were hired for. Instead they were so friendly, cleaned up after themselves, priced fairly and professional all the way through.

I recommend them highly!

Fantabulous experience! Jeff came out to adjust the gas connection on our stove so we could move it closer against the wall. He communicated well by confirming, calling back promptly (even after hours!), and did our shower drain all at the same time.(I believe he called the drain a great science project! hahaha)  He told us the cost for the drain and didn't bother to ask for that portion of the fee. just had to pay for the gas connection. When he checked if the gas was working again, everything worked. We later discovered that the fireplace starter pilot went out. He is coming back Monday to light it himself. He said he didn't feel comfortable with us doing it! This guy is great. We plan on using him for just about everything!

In the midst of the tremendous stress brought on by the snow storm of 2021 this company went out of their way to be responsive, professional & timely.  In addition the owner went out of his way on social media to provide guidance for homeowners with helpful tips to address the issues being faced by the storm.

We called because my grandparents had an issue with their Guest House toilet. So we decided to call GP Plumbing they came on time they gave us an estimate that was accurate and we went ahead and agreed with the work and they wanted and they completed the work for us within a day. everything works great now and we couldn't be happier with the service that we were provided.

Esta persona es una estafadora!  If I could give Eric 0 stars, I would.  After telling me on the phone that he would check the garbage disposal at my rental house and give me a free cost estimate before doing any work, he called me saying that he has already fixed the problem and that the bill was $95.  When I asked him why he proceeded without first sending me the estimate and asking for my approval, he accused my tenant of authorizing him to do the fix, believing that she doesn't speak English and/or that she wouldn't hear him.  Unfortunately for him, my tenant heard him speaking to me on the phone and called me right away, explaining that he never asked her anything and that all he did was tighten a loose screw on the garbage disposal, which took him no longer than 5 minutes.  Before stepping out and calling me, he also tried to get paid by my tenant, asking her $75 (instead of the $95 he asked me).  When I called him back and confronted him, he made more accusations against my tenant, saying that there were bones in the food disposal and that he would send me the pictures he took with his phone to prove it.  Obviously, he never sent me any picture and he stopped answering the phone after that.  Reporting this scammer to the Business Bureau.

My a/c was creating condensation and leaking on floor. I looked up air conditioning repair and talked with a lady and explained my problem. James Rowe came up on the web. I called them and explained my problem and they sent out a friendly young gentleman. He looked at my unit and said, you need an a/c guy to look at this.  I asked him what he was and he replied mainly plumbing. So I asked him did I just waist $99 and he said yes.   They may be good at Plumbing I don't know but I would not call them for a/c repair.  Rex Williams

Called this plumber to get a repair done on a back flowing toilet issue. Explained the issue and was told they aren't doing that type of work anymore.  Do not call for residential plumbing services.

Purchased a Carrier refrigerated a/c unit from this company in 2018 for $7K. When it was installed, the drain pipe was installed at a slight angle up (not allowing water to drain properly).
Didn't have any issues until a couple of weeks ago, we were getting cool air, then warm, cool, warm.
They came out on Monday 7/17/23 (incidentally we had them come out in May to do a check and technician convinced us to get their service contract) and they discovered that the drain pipe had a lot of water buildup, they drained it and we provided 2 cinder blocks to lift the pipe approximately an inch for water to drain properly.
I was charged $153.00 for a diagnostic test and labor.
I called Barrett to dispute the diagnostic charge as it was their technicians that installed the drain pipe incorrectly and was told that it PROBABLY shifted.
I honestly would have been ok just paying for the labor but to charge us for the diagnostic fee was unacceptable.
Now I see why their reviews are so poor.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!