Best Businesses in Texas

i would never use this company. Donnie Martin, the owner of CTX sent my wife and I a threatening letter. they will rip you off as they did to me after I had to pay a $2k plumbing bill when the guy already knew where the leak was. I would find someone else. being a business owner myself, this is unacceptable behavior

I've actually had them out twice. There were no issues and they did their work as expected. But the reason why I'm giving them a 3 star review instead of a 5 star review is due to some of the billing games they seem to play.  Two examples .

1. Their website offers discounts on service but only if you mention the 10% discount up front at time of booking the service call. Now why would that be necessary? Think about it. The only reason I can think of is so they can make up for it by having their technicians up charge 10% when writing up the bill to make up for it. Do I have proof of that? No I don't. But why else would that be necessary? Im sure they can come up good sounding excuses as to why that would be necessary but most coupons that companies or restraunts  publish do not require notification up front before you get the bill. This company could do the same if they wanted to, but they don't. The only way  the customer can ever know they are getting a true discount is if the customer isn't required to divulge the use of a discount coupon prior to  getting billed. This is what I find a bit sleezy about this company. It reminds me of the way grocery stores forced customers to use their discount cards by insulting the public's intelligence by claiming we are getting true discounts on their groceries when we all know that all the grocery stores did was raise the price of their products prior to the coupon programs  such that by using the discount card simply got you the product at its real original old price .

2. I make it a habit to ask the minimum service fee for a company to come out and provide an estimate. I used this company because their trip fee was reasonable (I consider reasonable which at $35 is very reasonable.) We'll, on their second time out, I never did ask the service desk scheduler about their minimum trip charge cause I already knew it from the first time, but that being said , this was a separate and independent service call from the first one, so I thought I would go ahead and play it safe by confirming their minimum trip charge to provide me an estimate. They told me $155 this time . I was shocked so I had to call in to their service desk to get clarification cause if not, these guys were going to potentially charge me $155 just for a estimate. The lady at the service desk confirms it is only $35 and when I aks her why her workers are tellling me differently , she says the $155 min trip charge would only apply if the workers were to have to spend time using their equipment tools in order to diagnose the problem in order to get an estimate.  When I asked the workers why the heck they are quoting me only the $155 estimate without mentioning  at all about the $35 trip charge option , they became very extremely uncomfortable in an embarrassed way. They had no explanation and did not give me a direct answer . When I then suggested to them that it appeared their company would have charged me $155 trip charge  had I not called HQ about it , not only did they not counter the suggestion , it totally looked like they were embarrassed and their body language was one of heads sunk, a somber look of  I'm sorry. They told me some thing like we only work here and do what we are told. This looks really bad IMHO . I kind of felt sorry for the guys, they seemed like good hearted guys who didn't  like it any more than I did.  

So in a nutshell , I think they are good company in  terms of their service and their know how, and I would hire them again,  but you might want to confirm your minimum trip charge when the workers arrive if you might be only needing a second estimate or a minor repair which might otherwise only cost less than $155 .

Is there a way to give 6 STARS?  Because that is what Cassady Electric deserves.  Let me give a little back story to our encounters with Cassady Electric.  The Polar Vortex is hitting Springtown, it's Icy and snow is falling, we are in a new build home (so of course we have a warranty for all the new work) and our septic system starts to back up.  My husband and son soon determine that it isn't a septic problem- it's an electric problem.  A call is made to the company that did the initial work but they can't come out because of the previously mentioned Polar Vortex.  
After reading Yelp reviews we called Cassady Electric to see if they could make it out.  Nope...the roads weren't allowing that- BUT John spent the next 2+ hours walking my husband through the steps until they MADE it WORK!!!!  This is why I love Texas, small towns, the American spirit, and great people!  John is truly an amazing guy.  We are so grateful and appreciative.  We will only use Cassady Electric from now on.  THANK YOU!  THANK YOU!  THANK YOU!

George is awesome! The best electrician I have ever used. We asked him to install a quadruple outlet above our fireplace - he finished so quickly and he did an incredible job. It was exactly what we needed and we are very impressed. Highly recommended.

I can't say enough good things about Frisco electric.  I had electrical issues with some lights not working in my house. Vanessa was wonderful on phone helping me troubleshoot my problem.    My tech William was very friendly and knowledgeable when he came out.   I felt they were very honest in figuring out my issue and not trying to do more work than necessary.   Thanks Frisco electric.

Thank you so much for your quick response.
We had a tenant without electricity & couldn't find anyone that couldn't look at the problem for several days. Doug's crew got out to the house within a day & had the problem fixed (including the permit & inspection) with 2 days.
I found their pricing to be very reasonable.
What a great company to work with.
I/We will only call Douglas Electrical from now on.

I am a single mom with 2 young children. So I don't have a lot of funds. I needed a couple of outlets, nothing major. First estimate came from Miles Electric, they wanted to charge me $400 EACH! Halo Electric came out and I couldn't be happier. Very affordable rates!!!!

Christopher at Desnina Electric is great! I called them Monday evening and he was able to come out the next day. He is reliable and priced fair. Highly recommend.

I had previously worked with other Electricians who unfortunately just seemed interested in grossly overcharging. I hired Fisher Q Electric for my landscape lighting and they were very professional, honest and very fair and transparent with pricing. When they looked at the job they said that there are a few parts that I need, and if I buy them myself i'll save a lot of money otherwise they will have a markup on the parts. They even showed me where to order it and saved me hundreds. They came back a few days later and finished the job. I have since referred them to my parents for electrical work. Goes to show you that honesty and integrity makes a difference in business. I wish other electricians would notice that electrical work is ongoing and if you build a good relationship with the homeowner they'll use you for years to come, instead of trying to charge them as much as you can get away with each time.

Could not agree more that Reid Electric is an experienced & dependable company. Rick & team are very professional and we couldn't be happier with the work they've done for us. Our go-to electricians for sure.

I've been trying to get ahold of an electrician and I'd get the run around. 4U Electric showed up 2 days later from calling them. Jeff gave me the truth about the job with no sales pitch. A portion of my home did not have any electric going to it which he repaired and he also installed a 50 amp plug to my electric pole. I definitely will be calling him for future electrical work. I recommend him for any electrical work you need.

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