Best Plumbing Services in Oklahoma

Long ago and far away . . . okay, technically it was about 10 years ago and in Midtown Tulsa, I lived in a cute little apartment and the toilet developed a leak. The landlord called out plumber JR Cross. Cross made an impression because (1) he showed up at the time he said he would, (2) he fixed the problem quickly, and (3) he was polite and professional. I told myself if I ever owned a house and needed a plumber, Cross would be the guy I'd call.

Well, all these years later, Hubbie and I own a home in South Tulsa and a couple days ago, we had trouble with one of the toilets. I left a message at the office number at about 4:45 p.m., heard back within 5 minutes, and Cross was available to come out the next morning on the way to another job. He was at our house at the appointed time, fixed the problem (plus another small glitch that he found), charged us a reasonable fee, and was on his way in just under an hour. He was respectful of our space, took his shoes off at the door (it was a rainy day), and left no mess behind.

Absolutely recommend Cross Plumbing!

I have been a customer for a number of years.  I had used another company and enriched their income while never receiving service to keep my heat pump operating.  Many service people just don't know how to service these things and I certainly count on them to know.  Have had great service but have requested the same service person to care for my account to make sure I get the same level of service I have come to expect from them.  Service people are far above those I have experienced in the past.  Timely, professional personnel and office staff.

Came and fixed my washer box. They gave me up front estimate and came out to my place within a few days. They later called me again to see if I wanted to schedule a replacement. I was happy and impressed. Fast, easy, reliable.

Had a water leak by the water heater. Quick response time. Helpful advise.  Friendly plumbers. Problem solved.

I had a new Water heater put in in 2013.  It just went out in 3+ years and had to be replaced again.  The Warranty took care of the unit itself, but I still had to pay $475.00 in labor to this company.  
This seems like a nice deal for the company but not me!

This company came out the summer before last to repair a clogged drain. It took them two days to unclog, but in the process they Roto routed through pipes underneath my house causing a major leak and made it to where my underbelly of my house became saturated with water from the pipes they cause the leaks in. Because their repairs did not hold, we are now looking at a very major repair. Also as a result of them cutting the bottom membrane open we are going to have to replace the bottom membrane. After they completed the work, I waited for their bill to arrive listing exactly what they did. several weeks went by and I was unable to get a response from them with an itemized statement. I never received a bill from them. This showed me that they knew that they had done damage on the underside of my house. I would not recommend this company to anyone at this time.

Pro Elevated Complaint

I do NOT recommend this business. I paid $670 for a shower leak repair that never got fixed. I am very dissatisfied with their work. I found them via Thumbtack where I specifically posted I had a shower that was leaking and needed a faucet replaced, but after they worked on it for two days the problem was never fixed. Water kept leaking from my shower head, even after the faucet was closed all the way off.   When they first came to my home, I spoke to business owner, I believe his name is David, I explained that as a temporary fix I installed a shower head with an on/off button. I told him that a while ago, someone else who looked at the shower suggested removing the entire faucet from the pipes and replacing it with a new one as it also was not delivering hot water. I explained that in order to do this they would've had to break part of the wall to get behind it as it did not have access elsewhere. David said he understood and that he would fix the leak. He worked on it for a bit that day, then said he needed to return as they needed parts. He quoted me around $670. I thought it was high but I did not haggle and agreed. I asked to pay half on that day and then the other half when the job was completed. He agreed, and went off to buy the part. He returned but said that he needed to wait another day for the part to be delivered. When he returned the next day (around three hours late) I was not able to be present but I allowed him to continue the work as I believed he understood the situation and perceived him as a professional. When he was done, he called me and told me the valve was replaced and that it no longer leaked, saying that he even waited minutes to make sure no leak happened. I thanked him and paid him the remaining amount. When I returned home, the leak was still present. I called him and expressed the leak still happened and he said he would return later in the evening to check it out. But he was not able to make it as he was busy and said he would come the following day around noon to check it out. The next day I came home early and I kept texting him, calling him, on which seemed to be a GOOGLE VOICE number, I left voicemails, and he did not reply for almost the entire day. Finally towards the late afternoon he answered saying that he was not able to come back as he was very busy with other projects, and because he believed the job was completed. When I told him the leak was still happening he blamed it on the shower head I had temporarily installed to stop the leak. He said he did replace a valve, which apparently was my original ask, and he expressed that next time I shouldn't make recommendations as he is the educated plumber unlike myself in a very degrading manner. I told him that any advice I had given him in regards to what was needed was just from my perception as I am not a plumber whatsoever. I kept pleading him to return and continue to fix the leak but he said I was talking in circles and that he would not return unless I paid him for the visit, and even more for any further repairs. I told him that he was free to call me back when he came to his senses as I am a very dissatisfied customer and the initial job was not complete, but he never called back.

I came home to find my back yard destroyed by these people. Neighbor had a sewer line issue and neither neighbor or this company had the decency of giving advance notice about this issue. They destroyed my yard and when I spoke to the owner, Christopher Walls, he was completely rude and had nothing to say about advance notice.