Long ago and far away . . . okay, technically it was about 10 years ago and in Midtown Tulsa, I lived in a cute little apartment and the toilet developed a leak. The landlord called out plumber JR Cross. Cross made an impression because (1) he showed up at the time he said he would, (2) he fixed the problem quickly, and (3) he was polite and professional. I told myself if I ever owned a house and needed a plumber, Cross would be the guy I'd call.
Well, all these years later, Hubbie and I own a home in South Tulsa and a couple days ago, we had trouble with one of the toilets. I left a message at the office number at about 4:45 p.m., heard back within 5 minutes, and Cross was available to come out the next morning on the way to another job. He was at our house at the appointed time, fixed the problem (plus another small glitch that he found), charged us a reasonable fee, and was on his way in just under an hour. He was respectful of our space, took his shoes off at the door (it was a rainy day), and left no mess behind.
Absolutely recommend Cross Plumbing!
