Douthit Electrical

I contacted the office about the ordeal I had with the electrician that came out. I spoke with Valerie. I explained what happened and that I had to actually call another service who put in a new breaker box. Valerie called me today to say there would be no charge on my credit card. She apologized for the service we didn't receive. I am happy with the outcome and really appreciate Douthit Electric refunding me my money back. Good customer service!

Beware of the 99.00 fee that they try to charge you once your appt. is over....whether you use them or not......Made my appt. for a possible whole home surge protector...after a longer then needed appt. and beating around the bush answer...plus an astronomical estimate in the thousands...we decided no and were told there would be a fee of 99.00...I was NEVER told of this fee when I made my appt. or I would NOT have used them, thankfully after this was stated, the fee was waived.  Just be careful and ask before they come to your home. Andrea R.