Best Plumbing Services in Greensboro, NC

Highly recommend.  Had a kitchen sink clog over the weekend.  Called dispatch; follow up call promptly returned by service manager who initially gave me a troubleshooting tip to try and save me time and money but unfortunately for me it wasn't enough to do the trick.  Called back hours later and again, spoke to same manager who was polite, professional and was willing to dispatch someone later that night once his last job was complete but at that point, I decided it was best to wait until the next day (Sunday) which he said he would put me on first thing.  I got a call early Sunday morning from the tech assigned my job letting me know what time he would arrive; again, respectful and professional.  He arrived and put booties on over his boots so as to not track anything through my house (unexpected but totally appreciated) and proceeded to diagnose and repair my clog, working cleanly and efficiently, also explaining what he was doing and why.  Super pleasant and totally professional.  I had done some research to find out what the cost range was for repairs in my area and found them to be within the range and not excessive so...and I had called another plumbing service who claimed to be 24 hours but hadn't contacted me despite multiple attempts so if you are in need of a professional plumber, my experience says go with these guys.  Joshua was a terrific plumber.

Highly recommend to anyone in the area.  Quality workmanship with friendly service.

I highly recommend Ironwood Custom Remodels. We had the best experience of any contractor we've worked with - Ethan was great at communicating throughout the entire project and finished ahead of schedule and in budget, which is typically unheard of. We were very impressed with his professionalism and the professionalism of the subcontractors he hired. The entire project (laundry room remodel) was seamless thanks to Ethan.

We had a gas water heater go out and they came by first thing in the morning and had it done by noon. Great service and great staff with everyone being very professional and kind. I taught customers service and they nailed it. I highly recommend them.

Beware: They will charge you for a visit, even if just an estimate.

Let me explain one-star rating.

Called on a Wed because main water line was leaking into basement, and in the meantime, my water was shutoff to prevent more leaking. I needed a solution. Bod sent a guy the following day. His visit lasted 10 minutes. He looked at the problem, made a phone call, and told me that his estimator would need to call me back - It was a big job and he was not able to give an estimate without the big guy. Fair enough.  Then he charged me $105. I paid it, expecting a prompt estimate, and hopefully a solution to my plumbing issue.

Fast forward, 5 days - still no call back, no estimate. I called into the main line to ask, and was told that the estimator will call me back. He did, but said he was waiting on another sub contractor to call him back before he could give an estimate. Two days goes by, no call back.

I called to complain. Was told it would be handled quickly. Apologies.

Got the call, was told by the estimator that it would be another 5 days before he could give me an estimate. That's the best he could do.

Summary: $105 for a 10 minute visit, no call backs, and the promise of an estimate 12 days after. Terrible customer service. No urgency.

I'd heard they would be expensive, but didn't expect that type of customer service. Very disappointed.

These guys were tops! Efficient, professional, friendly, and knowledgable. Shout out to Blake for being really dependable and communicative with anything I needed. I'd definitely use them again. Save yourself the pain of trying to find the total package in electric/plumbing services, and call these guys.

I cannot recommend this company since they do not keep their commitments for being punctual. I was originally given a time span of one hour and they never showed up, and did not even have the decency to call me.