Best Plumbing Services in Greensboro, NC

We're new to the area, and having a well is a completely new experience.  I had a ball valve that froze over the winter and needed replacing.  In itself, not a big job.  I was having trouble finding any plumber that would even return my call.  Not only did Cesar reach out to me immediately, but he was also able to be on-site very quickly.  He took the time to walk me through a few things about having a well so I can be self-sufficient next time.  He has great service and truly cares about his customers.  C & L are the only plumbers I will ever call again!

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and installed a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing.

I will definitely call Mr. Rooter Plumbing in the future.

Highly recommended! Called on Sunday afternoon, had appointment for early Monday morning 7-9am and the tech was 25 min early! Did a thorough job and made recommendations for more efficiency. Thank you!!!

Back in March 2021, 2 years after I bought my home, I had an HVAC system zoned by Sutton Bros. to separate our finished basement and 1st floor. The installation was problematic and they returned several times to fix various issues with the zoning board they installed. Within 2 months, I began noticing humidity levels  over 70% within my home. I had ecobee thermostats previously installed in my home and had never experienced humidity levels over 50-55% prior to this zoning. The high humidity led to copper pipes sweating, staining and mold growth on the drop ceiling tiles in the basement. Sutton added insulation to these pipes to help alleviate this problem and I replaced ceiling tiles at my cost. Eventually, despite having had Sutton at my home 10+ times due to humidity related issues without any findings on their part, I discovered on my own that they had disconnected one of the HVAC returns from the system and left this ductwork emptying air into my drop ceiling, which likely contributed to the pipes sweating. Though they initially denied causing this, after several visits, they did eventually confirm my findings of the disconnected duct, admitted to having disconnected it during the zoning, and fixed the ductwork. After this frustration and continued failures to fix the humidity, I contacted another company. When they inspected my system, they found significant mold growth within the HVAC due to the humidity. They said the zoning was done improperly (mismatched zoning board that didn't work well with the brand of my HVAC system) and imbalanced, which led to the high humidity and mold. I paid them to clean the HVAC and install an air scrubber to prevent future mold growth. I contacted Sutton and requested they pay for the cleaning and air scrubber, but they refused. Sutton then inspected the system once more and found a misplaced wire on a circuit board for the zoning, which they claimed would fix the imbalance issue. This is after over a year of me calling them to fix my humidity issue and well more than 10 visits to my home by Sutton to diagnose and fix the issue. Their adjustment to the zoning board in fact did not fix the humidity and I remain with levels over 70% in my home. They outright refused to accept responsibility for my humidity problems, despite the mountains of evidence that it was related to their zoning work. Their only offer to me was to either install a dehumidifying system in my basement or to reimburse the cost of the dehumidifier itself, since I refused to let them work on my system again after this debacle. When I sent them the quote from the other company for the dehumidifying system, it took over 3 weeks for them to respond, and their offer for reimbursement was inadequate, well below the estimate I had obtained. I eventually had to contact the Better Business Bureau, and despite several attempts to contact them, Sutton ignored the BBB and their attempts to mediate this issue. I would STRONGLY recommend against using Sutton Bros for your heating and cooling needs, as they do very poor work and don't stand behind their work either.

What I can say is they are very professional and kept in contact as far as arrival time. I also think they were very qualified. My boss didn't want to pay smh. I would call them again personally.

Called for a plumber to tell me why I had low pressure from my hot water heater. They sent out a guy who did absolutely nothing except explain things he knew nothing about. Told me he would start with the house pressure valve? Than told me the hot water heater probably pushed debris into my walls. Told him I needed to know and should I get the hot water heater replaced.He told me they could change it and there were no guarantees it would fix it. Charged me $50 for probabilities and $3100 to change the water heater.Another company came out and figured it out in no time (a plugged one way check valve. Works great!

I had a major toilet leak over the summer and Pro Plumbing was kind enough to send someone out on a Sunday to get it fixed. I paid for the job and the yearly service plan for heating and plumbing up front. I received a call in November to remind me about scheduling the service call, so I did. between November and the end of the year I was called 4 times to reschedule and point blank told that since I wasn't a paid job I would always get bumped. WOW! After the 4th time I told them not to reschedule the appointment and that I would not be renewing the service plan. I'll find someone else that considers my money just as good as someone else's.

This company is price so high! And just want to make your money! They're so over the price! You don't feel they want to help you! They're don't want to fix things for you !all they want to just change the new one for you ! I' they don't even deserves one star!