Best Businesses in Greensboro, NC

Found the best guys to fix my drain issues.  Cesar and Luis are brothers who own C & L Drain and Pumbing. Love them. They came same day and repaired it all same day w some replacements of old pipe. We even have a plan for the future considering this old house's pipe plumbing. Excellent prices. Call them.

We had a weekend issue that needed immediate attention. Customer service, service techs and post job follow-up was fantastic.  The job was performed well, reasonably priced and they followed safety protocols.  I would highly recommend.

Mixed feelings... my HVAC unit stopped working last night.  I set up an appointment for this morning and the technician charged $650 to replace a capacitor... less than 45 mins of work (including his write-up)???
He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services.  I will not recommend!

On February 13, 2023 I contacted my regular HVAC service company regarding a problem with my zone system.  The technician arrived and spent just a couple of minutes diagnosing the problem and advised I would need to spend over $700 to fix the problem.  I was not confident in his evaluation so on February 14, 2023 I called Sutton Bros to get a second opinion.  Mark N. arrived in less than 2 hours. He was professional and friendly. After explaining the issue I had he began his diagnostics and determined the problem. I was impressed by his thoroughness and perseverance to evaluate all options.  He ultimately found a viable solution which saved me a significant expense to replace the zone controller board (my words not his.)

I am seriously considering cancelling my current service agreement with the other company and signing up for the Sutton Savings Club.

I will definitely recommend Sutton Bros to friends and neighbors.

If i could give A zero, i would.   DO NOT USE THEM.  In October 2020 i called regarding a clogging problem.   They suggested running a camera down my pipes to find the problem.   They came out, (i never saw what they were doing).    They then came to me and said they couldn't show me the pictures of what they found because they couldn't get a wifi connection and had to go up the street to try to get a connection.   He came back collected my money and said the owner will be back to let me know what he saw.   Kaleb ( the owner) came out and said i needed my pipes replaced.  He offered an alternative just incase i couldn't afford the pipes replacement and said he would give me a quote on both.    It took about a month to get the quote after calling multiple calls.   And all i received was a quote for replacing the pipes.   I called multiple times again to ask for the pictures of my pipes and the second quote.  I even text the owner through social media, were he contacted me after i posted asking for a plumber referral.   I've gotten no response.  I basically paid for a service that i have no proof that they did and whether i truly need my pipes replaced.   If i call someone else i will have to pay for the service again.  They just took my money and never followed up.    I've been more than patient.    Looks like i need to pay a visit to the court house.   Small claims court, here i come!!     It's sad these companies take advantage of peoplelike this.

These people are scam artist they are not about fixing your problem they have happy not to serving you My people you know what that red is all about  all they want is that $50. Check out your problem and fool you in a lifetime Warranty etc. etc. etc.

DO NOT USE THIS COMPANY!!! I spent about $13,000 on a new hvac system and it's been a nightmare since we signed the contract. We feel like they sold us up. Their receptionists who answer the phone are unhelpful and rude. They put holes in the wall of our utility room to hang their tools and then claim the holes were already there. They didn't do the install correctly so it didn't pass inspection 3 times now. I've told them not to send Andy Willis out here because he's the one who did the hvac wrong in the first place and still they sent him to fix it. We're waiting for the inspector to come again. We know it will fail for a 4th time because Andy Willis didn't fix it code again. We now know the code because of all this mess. USE AURORA PLUMBING. We will be using Aurora plumbing from now on.

Our 13-year old AC stopped working, so we called these guys because they had worked on the house before we bought it. They came out quickly and were very pleasant, but quoted us almost $4000 to replace the blower, relay switch, and condenser fan, which would take at least two weeks to get parts for. They also tried hard to upsell us on a whole new unit, as well as warning us about rust on the coils and fan (if you purchase a new unit by tomorrow we'll knock $500 off the price!). Plus they charged $50 for the service call. We called Thomas Cooling and Heating for a second opinion. Dave came out in the morning and within an hour replaced our blower and confirmed that there was no rust and the unit was in good shape. The total cost? $807. The AC works fine now.

I will update this if it turns out they were right and we did need to have a lot more work done.