Best Businesses in Greensboro, NC

I was very pleased with Mr Rooter and their staff. Not only did a real person answer the phone but she was able to send someone out to my home that same day. Once the plumber arrived he was very friendly and understood my concerns. HE told me the price to fix the leak in my shower before he did anything. Love the fact that there were no hidden fees for trip charges. The work was completed in one day and when he left there was no mess for me to clean up. I will use MR. Rooter again.

Fantastic service! Contacted them in March  during the due diligence period of our home purchase. We utilized their plumbing, well water, and septic expertise. They were back this week to complete the repairs. Absolutely nothing to complain about. Extra appreciative of Sam on the plumbing team, honorable mention to Caleb who suffered through our dumb questions and just about all the receptionists and schedulers who helped us multiple times. Will definitely use this team again.

I was stood up for my appointment not once, but twice in one week. No courtesy call on either day or even the day after. I am quite disappointed since this business is local to me and I was hoping to establish a good customer relationship with them.

They put in our liner and switched us to salt water in our pool. Although Covid made the waiting process seem like forever, once they started we had the pool ready in no time. Very pleased with the service and workmanship.

Over the past several months Advance Appliance was assigned by our home warranty company to come evaluate and fix our Jenn Air refrigerator that would not cool.  After 3 visits over 5 months we are still without a working refrigerator.  Each time they would come, identify a part that needed to be replaced, have us wait several weeks, and after a few days of operation the same problem would recur.  Since refrigerator was exhibiting the same problem each time, the home warranty company would insist on sending the Advance Appliance out every single time.  The THIRD time we had the same problem, they sent a more experienced expert to our home named Craig.  He came and acted like the problem was obvious - and stated that a service bulletin was put out for our model refrigerator with this issue.  This obviously begged the question as to what his company was doing the first two visits if his company RECEIVED A NOTICE about it.  Craig even retrieved the bulletin from his vehicle and gave it to me when he visited which tells me the problem must not be that uncommon.

Well, it turns out our home warranty company wouldn't cover the part.  Appliance's office staff would not tell us why, closed the case without any explanation, and left us with a broken refrigerator after nearly 5 months of drama.  We called the office and insisted to ask Craig the tech what the problem was and where do we go from here.  When we asked him what the next step was and offered to pay out of pocket to get a working fridge he was terribly rude and dismissive saying your guess is as good as mine and after a moment of continued questioning he said I'm done talking and hung up on us.  

From what I can see, Advanced Appliance is scam of a company that seems to collect insurance money from home warranties only to misdiagnose and perform faulty work on appliances before moving on to the next customer.  Stay away from them at all costs.

Been trying to reach this company to have a tank less hot water heater
installed. Can't reach them by phone, it keeps telling me the number
is not in service.

Folks, if you need an appliance installed, avoid Piedmont Installations! Zero stars is deserved! Floyd, the owner, was to replace a dishwasher drawer, and at the last minute sent someone else who had never installed one.  He let me know that he had no idea how to do it and had his wife YouTube solutions.  It didn't work, so Floyd came out the next day.  He also couldn't get it to work and tried to tell me that a part on the new dishwasher was broken.  Convenient Appliances came out and found that the broken part was from the old dishwasher and that an entire feature of the new dishwasher that was to replace it was never installed even though the directions were right on the door!  It worked just fine once they figured out that they were trying to use a part from the old dishwasher.  Biggest demonstration of incompetence I've ever witnessed from Piedmont Installations!