Best Plumbing Services in Saint Paul, MN

I contacted Gene's Water & Sewer to obtain a bid to repair cracks in our sewer lateral which were revealed during a sewer line scope.  Craig returned my inquiry in less than a day, and returned an estimate to me within an hour of our discussion.  Because of the large scope of our repair needs and high cost, Craig walked me through another option for repairing our line - work that could be performed only by a competitor company.  He provided over 30 minutes of thorough and helpful guidance, including explaining an alternative solution that could only be performed by his competitor.  Gene's is clearly exemplary in its professionalism, knowledge and customer service.  Hire Gene's!

Another company wanted to charge us 10 to 12 K to line our entire sanitary drain to the street. Mpla and Sub showed us the photos, that there was just one place where the drain was broken. They dug up a small spot, replaced the broken pipe, added drains, and charged under 7 K. One day, cleaned up, all outside, really nice folks to work with. Saved us 3 to 5 grand!

I had a wonderful experience today with Thoennes! They rescued me on a Saturday...all for an extremely low price. I'm grateful for the exceptional service and would highly recommend Thoennes.  I'll use them for all of my needs.
Thank you,
Michael
Afton

Tyler is personable, responsive and got the work done in a timely manner. I look forward to hiring him again in the future!

Ok I don't know what is going on with this place. We have a clogged kitchen drain and my neighbor highly recommended them, great! I called them a few times this morning, got a busy signal a couple of times then got through to an answering machine saying it was Dad's Plumbing. I left a message and didn't hear back for a few hours, so I tried calling a few more times today - which I think is a pretty normal thing to do when trying to reach a business, especially when you have something time sensitive like a clogged drain? Anyway, someone finally answered and said I was harassing them and did I want a lawsuit? And then called me a b****. So, I'm not sure if their number changed or what. But again, the answering machine message at this number does say it's Dad's Plumbing so.... ? I'd love to hear back from somebody at this business.

Terrell also came to install a water heater contracted thru Center Point. Like other reviewers, he was kind, clean without harming a newly installed foam flooring in our kid's play room, and was finished in 90 minutes. It would have been five stars if we didn't have the gas leak. I left for the day and when my husband returned from work, our house smelled of gas. He had to leave and wait outside for a CenterPoint tech to fix it. It took 90 minutes total, and I had to drive around with my 9 month old waiting until they were done as we were en route home at the time.

Before calling Centerpoint to have a tech come out, my husband called the number on the card and they were closed. It did say for an emergency call Josh. He called Josh, and he didn't answer, and he could not leave a voicemail because his inbox was full. Josh called back ten minutes later when my husband was on the phone with center point. He said to defer to the centerpoint tech and stay out of the house and keep him informed. He called back for an update, the tech had identified the issue and found several leaks. Josh said if they needed to red tag it because it couldn't be fixed, let him know so he could replace it. He was matter of fact and not apologetic. The tech fixed the issues, so there was no reason to follow up. This review is being written because it is unclear if Center Point is going to follow up with Urban Pine (we asked them to and they didn't get a straight answer). It was a really stressful evening. We will also be following up again with centerpoint. We didn't get a clear answer as to what happened and we never received an apology from either company.

Were able to get out to our job quickly and had very fair pricing and did a great job. I would absolutely hire them again for plumbing needs.

Technician showed up on time, was very knowledgeable and worked fast..

Amazing service #4348 Josh Came out to fix my backed up floor drain on Christmas day after I had another plummer come out and do nothing then charge my wife for the work that he did not do. Josh was professional and and knew what he was doing and had my drain working in no time. I would recommend Roto Rooter to anyone who needs a drain fixed. Saved me so much trouble after having so much water on the floor and almost having to cancel the party.
Thanks Josh #4348

Bob was extremely nice and helpful, he took time to explain what he was doing and what he was seeing. Bob took a terrible situation (a burst pipe in a house we just moved into) and made it better. The work was done quickly and well and Bob was VERY VERY well priced! I cannot recommend his service enough and very much enjoyed working with him.

Wish I would have read the reviews before I called them...I had them come out to install a new kitchen faucet. The old faucet had already been removed. I asked for a price over the phone but was told the plumber would need to look at it- once at the condo he bid me almost $600!!! - $600 to install a kitchen faucet?!? When I said that was too expensive, they regardless made me pay a $59 dollar 'call out charge'....

Very good work, had main sewer line repair done by the two most professional workers i've met in a long, long time.

This was one of the worst experiences I have ever had with any service EVER! One week into signing at my new house the sewer/pipes backed up. It was a Saturday afternoon and I called this place. Someone came out a couple hours later and snaked the drain in the basement. He said he got out 100+ feet and still couldn't resolve the problem. He said he could go get a powerful pressure tool from his company and come back to flush it out. He said it would be a temporary fix. I did not realize the temporary fix would only last until Wednesday, cost $500, and leave sewage all over my basement and the stairs leading into the basement. I had guests already over and I had to run to Target to get supplies to clean up poop all over. Why why WHY wouldn't someone at least tell me to put something down to protect my new house from nasty sewage? There was a whole hour I could have done that while he was getting the pressurized equipment. SO MAD!!! And disgusted.

My initial call was answered promptly and professionally.  I explained the problem with our furnace, was told the tech would be here between 11:00 AM & 1:00 PM, with a pre-visit notifying call a half hour before the tech arrived at our home.  Literally, everything occurred as explained to the minute.

1/2 an hour after inspecting and testing the unit, the tech diagnosed a couple of issues, suggested cost effective solutions and implemented the same.  Our cost was minimal and we're pleased with the whole experience.

In fact, we've so pleased with the tech and his service knowledge, we've signed onto the annual maintenance program.  The plan is reasonably priced and will provide peace of mind for the AC in the summer and heating in the winter.

Everyone needs a guy.  My guy for HVAC is Kou at Mpls. St. Paul Plumbing Heating & AC.  Kou is a consummate professional, straight talk on scope of work, cost and long term care.  No doubt from today forward whether its annual maintenance or emergency repair, we'll call 651-228-9200 and ask for Kou!

I called Apollo to schedule a visit for an air conditioner replacement bid. When I questioned the 159.00 trip charge for the visit the lady on the phone hung up on me! We've used Apollo a couple of times in the past for some furnace repair work but we'll never use them again! There are many other companies in the Twin Cities that do not charge for a bid so going forward we'll use one of them for our furnace/air conditioning business.

My husband and I have called on the Cities1 guys sev times.  Once for plumbing (a water heater) and most recently furnace/AC.  They stand by their work and I especially appreciate that they explain (in regular people terms) what's happening and what options we have so we could make an educated decision.  Love those guys - hard working.

I called and spoke to person who answered the phone and asked to get a quote on a bidet toilet seat installation. The guy didn't seem to understand what that was so I explained it to him and then he said he needs to come out to give me an exact quote. I then said I'm just trying to understand what the range could be so I could save both him and myself some time. He then said I should find another plumber.

I said, well it's just common sense here because why spend our time with an appointment only to find out the range would be too much. For example, I told him if you tell me typically it will cost $400 then I'd say alright well don't bother with an official quote because that range is too much for me. However if it's between 50-200 I'd be very interested.

He then hung up on me.