Best Plumbing Services in Saint Paul, MN

We recently had our main sewer line back up in our basement and we made the rookie mistake of calling Roto Rooter. Someone came to the house and was able to temporarily get the water to drain, however he said he was hitting a blockage and needed to send back a guy with a camera to take a closer look. Someone came with a camera the next day and told us that our pipe that connects to the main sewer was offset and then handed me an estimate of $15,000 to fix it! We were devastated. We knew we needed to get a second opinion and thankfully we called Gene's Water and Sewer!

I spoke with Craig at Gene's Water and Sewer and explained our situation. Craig was very knowledgeable and was willing to spend over 20 minutes on the phone with me discussing my questions and concerns. Craig recommended we start by having Cardinal Services come clean our pipes again because we likely just needed someone who could do a better job. We decided to go with Craig's recommendation and we are so thankful we did! Lee from Cardinal Services came to our house that same day and was able to get through the blockage and all the way to the main sewer line! Our pipes were never offset -- they simply needed to be cleaned better!

We were so impressed with the ethical response of Gene's Water and Sewer! Craig could have easily played the same nasty game as Roto Rooter and tried giving us an estimate for the supposed repairs, but he instead did the honorable thing and directed us to the honest solution even though it potentially meant giving up business. We are thankful there are still trustworthy companies like Gene's Water and Sewer! If we or someone we know ever needs sewer work done, we'll definitely be calling Gene's Water and Sewer!

Ron with Minneapolis & Suburban Sewer and Water went above and beyond to help my husband and I with our main sewer line issue. Ron came to our house multiple times, accommodated my complicated busy schedule, and was extremely knowledgeable, courteous, and most importantly honest about what we did and more importantly didn't need. Ron went so far as to connect with the City to help us document where our mainline connection was, personally verify it, and helped us to understand what, we as homeowners, owned. Five-stars for Minneapolis & Suburban Sewer and Water, highly recommend!

I had a wonderful experience today with Thoennes! They rescued me on a Saturday...all for an extremely low price. I'm grateful for the exceptional service and would highly recommend Thoennes.  I'll use them for all of my needs.
Thank you,
Michael
Afton

Tyler arrived a little early, which was fine with me.

I showed him the door in question and he went right to work. He was done in less than 30 minutes. The appointment time was set for an hour, and since I don't fix doors, I had no idea if it would take that long.

Tyler is friendly and professional. I'm happy that I went with Hall The Way Done for this job. I've got another door issue that I want addressed in the spring, and Tyler will be first on my list to get the job done.

One of the things I love most, besides the great job, is that I got an appointment very quickly. My schedule is the only reason why it waited until Friday. I like it when I don't have to rearrange my life for a contractor to come out to do work. With Mother Nature dumping a boatload of snow on us, I was set to work from home, anyway.

Tricia and Tyler are top-notch and I'm happy to do business with them. I suspect that you might feel the same way, too, if you give them the opportunity.

After calling another local plumber and leaving an email and them not getting back to me, I called Dad's plumbing and talked to a real person who said they would have the plumber call me back soon, he called within thirty minutes, told me where he was and about how long to get to my place, and got right to work. Friendly, easy to talk to, and good at explaining what he was doing and why.  He and his comrade fixed the drainage issue and got my kitchen back to working order for the upcoming holiday.  I would highly recommend them, even if he would not have been able to come to quickly, he called back right away and let me know his situation in conjunction with mine, that is good business, and he cares about customer service!

As a subcontractor to Centerpoint, we thought should work well for the water heater replacement.  Centerpoint quoted a reasonable price and we had three other plumber quotes as well.  Day of installation, Urban Pine says another $985 to complete pipe changes.  There were no special changes needed as initially stated by other plumbers and as the final result.  The extra bid amount made them the most expensive option by far.  As others experienced, they have disgusting business practices, hoping customers are ignorant and have no other choice.  We had a great experience with our final plumber choice; fast, easy, as bid, and no pipe issues.

Very impressed with the service I received from My Plumber!  The service was quick, thorough, honest and very reasonable.  I would not choose anyone else for future services.

Please use caution when using this company. My husband talked to them extensively about whether we should get a new tankless heater or not, and they suggested a simpler, less expensive fix, which we appreciated and awesome. We booked an appt for a Monday, and were quoted $200-300 max for the fix. When they came, the guy was there for under 30 minutes, but in process of install had kinked another hose, which was left dripping water in our utility closet for almost a week when he returned with another associate to fix the issue. We finally got the bill and were charged over $500. My husband to date has called over 10 times to discuss the bill, we were charged their emergency rate, instead of the regular rate, and they will not call us back. Rude office staff now says they were there 2 hours, which if you count the time they were back to fix their mistake it was. Cannot get a call back,  extremely disappointed. Any bad reviews they get, the owner seems to blast, so I will not be surprised if they do it to me. As a fellow local business owner,  I cannot image putting my clients through this extreme unprofessionalism. They clearly do not care about their customers. We are going to pay our bill and never recommend this company to anyone.

After trying others with less than terrific results, I realize that I should have called these guys to begin with. Serviceman Chachi was out about an hour after I called. Got right on the problem and had everything working well and back together in about an hour. Longtime slow drain problem fixed.  
Great service, customer friendly and reasonable. Definitely recommended to anyone with drain problems.

Have used Bob's several times. Prices are reasonable and work is good but beware of quoted prices. I was quoted $2700 and the job ended up costing $4200.00.

Overall price was still competitive but not what was quoted. It's hard to
budget for this difference.

Beware of the company and deceptive technicians and owner Jason.  Recently had a new A/C unit installed in my house since last A/C unit quit working.  New A/C is causing my duct work to drip water and 4th level doesnt cool effectively.  Soderlin says everything is working fine and will not try to solve the problem.  The technician Jeff came back several times and took readings - instead of informing me of his findings he was secretive and did not explain his findings.  All Jeff said was that Soderlin would take care of everything to make things right.  Showed Jeff the technician the dripping water from duct work, but he wouldn't comment.  For his 14 years in the business you would think he would know what this is caused from.   Instead called another company to fix the dripping water from duct work and air flow.  My old A/C unit never caused water to form on the duct work and ruin my ceiling tile.  Beware of there unprofessionalism and sneaky business tactics.  They have been reported to Angie list and better Business Bureau.  Soderlin is definitely out for your money, but has no idea what customer service is all about.  If everything goes smooth I'm sure Soderlin would be ok, but if there's any problems, good luck trying to get them to help solve the problem.  If there's problem make sure you have another company you can call to fix the problem since they definitely are not problem solvers.

Can't give this company a very good review because they charge the minimum of $170 even for a consult.

I had sent a video and multiple photos of a basic leaky tub and actually tried to do the work myself, but the tile work around the plumbing restricted my access. So, Blaylock sent the plumber out who said he couldn't really tell by the video/photos and basically came to the house and told me he didn't do tile work and left. Because of this visit, it's part of their policy just for coming out even if ZERO work was done.

Highly disappointed as I tried to go local and the both the person on the phone and the plumber was really nice.

They ruined my bathtub and didn't even apologize!! They came out on short notice to fix my shower drain, but in the process left a quarter-size chip in my bathtub. I called to ask if they could fix it or reimburse me. They asked me to send photos but the next day their response was simply to text me our technician did not cause that damage. Ridiculous and rude!!!

I had a hunch something was wrong with my boiler so I called MSPPHA, they came out and tested the boiler and it showed that I was leaking CO into the house, so they red tagged it (its over 55 years old so it was time to replace it)
Their customer service for that call was Amazing, what happens next is why I will never use this company.

Right after I got RED TAGED they call in a sales man and he comes to your house, starts looking at everything and they talk to you about the options, and prices, after you get the sticker shock they go, the good news is they can be there in 2 business days so you can have heat, they do this to hurry up the sale so you don't go get another quote to see how expensive they are.

I was quoted 4 different prices based on the efficiency
80% efficiency = 13,000
82% efficiency = 14,500
85% efficiency = 15,00
95% efficiency = 19,000

These numbers that they gave me are 2-3 times as much as anyone else that quoted me

Be smart... get a few quotes!

I recently got rid of my trusty old Lennox Pulsejet that was in the house when I moved to MN in 1990's.  I do most of my own furnace maintenance, and in the early 2000's, I found that the heat exchanger was cracked.  Since this was covered by the Lennox warranty, I had Apollo come and replace it.  I thought the labor charge was a little steep, but accepted it.  Several days later when I first tried to use the furnace again, it would not ignite.  I was going to look at it myself, but I wound up calling Apollo instead since this was obviously related to the recent service.  It turns out there was a connection that was not properly fastened.  I had some heartburn with being charged another service call, but paid it and vowed never to call Apollo again.  

Fifteen years of reliable, trusty service followed with only minor issues, mostly replacing the flapper valve and spark plug.  Yearly testing found the new exchanger to be airtight.  There was nothing like hearing that rumbling purr coming from the basement on a cold winter night.  However, after 20+ years, t'was time for a new furnace.

Okay, so you're probably wondering why I'm writing this...well, after removing the Lennox, I disassembled it to see how things held up, including cutting into the exchanger to look for corrosion (very little).  This is when I found a lot of horribly bad workmanship  by Apollo's service tech.  Unfastened ground wires, missing bolts, missing washers, etc...seriously?  Most notably...missing bolts on the exchanger manifold, which could easily have resulted in a CO leak.  While it's possible, that the offending technician is no longer there, this story still needed to be told.  If anyone at Apollo reads this, bring it to the attention of your present employees as an example that, yes, quality does matter, and a shoddy job will come back to haunt you.

Total rip off and just not nice people. They came to look at AC unit. Added coolant without checking with us. Total bill for this: $500. Over $400 of it is labor AND truck charge. The best part was I told them I wanted a second opinion as to whether we needed a new unit. Not to fix a broken unit. Still I get it that the technician needed to put coolant in but I am still stunned at the cost of it.

Do yourself a favor and avoid a headache. DO NOT USE THIS COMPANY !!!

I called and spoke to person who answered the phone and asked to get a quote on a bidet toilet seat installation. The guy didn't seem to understand what that was so I explained it to him and then he said he needs to come out to give me an exact quote. I then said I'm just trying to understand what the range could be so I could save both him and myself some time. He then said I should find another plumber.

I said, well it's just common sense here because why spend our time with an appointment only to find out the range would be too much. For example, I told him if you tell me typically it will cost $400 then I'd say alright well don't bother with an official quote because that range is too much for me. However if it's between 50-200 I'd be very interested.

He then hung up on me.