Best Businesses in Louisville, KY

These guys are great.  Mary, on the phone, is very helpful.  The plumbers show up on time, get the job done promptly, and the charges are very fair.  I thought I had an outside water leak, so called the company that handles line warranties for the water company.  Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their time and materials basis.

I always thought plumbers were expensive, but I needed one for a clog somewhere in the pipes from the kitchen area to downstairs.
The two professionals from Browns arrived in very good time and did the job very professionally. They stayed till they were sure everything was fixed. Excellent job, and saved a lot of money for us. Highly recommended.

We had a sewer stop up.  Called and they were here within an hour.  Everything was fixed and flowing again within 45-60 minutes.  We've used them 3 times over the past couple of years for different things and every time has been A+ service.  They're extremely friendly and knowledgeable.  I don't think I'll call anywhere else ever again.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

Do not use!  I called this company to give me a quote to repair a sewage clog in my basement.  They came out did an estimate and then billed me $365 for labor and an hourly rate.  I ended up using a different company which completed the entire job for $435 from start to finish. They called me for payment I complained about how nothing was even done so they took off an hour of labor but I still had to pay $250 basically for a quote.  Rip offs do not use...

I would highly recommend Metro plumbing! Mr Shears was courteous and communicated with me and very upfront about prices and what was needed! I will only use Metro plumbing for all my plumbing needs from now on! Very reasonable!

They were supposed to show up to fix my drains but never called or showed up so I called them and they were doing another job because it payed more.

Our faucet had begun to malfunction and was actually dripping water below into the cabinet. I didn't notice it till one day I reached down and my sponges were already wet. I pulled everything out and a pool of musty water had caused the bottom of the cabinet to become concave. I knew it was time to replace the faucet.

I am very partial to DIYing so I felt incredibly confident after watching a YouTube video but nothing prepared me for the damage I was about to face. I couldn't get anything off due to the rust the water leak had caused! After wrestling it under the cramped conditions of kitchen sink cabinet for about an hour, I gave up. I didn't have the tools or honestly the knowledge to tackle the extensive damage. This is where Ed's plumbing came in! I found them on Nextdoor with gleaming reviews!

They literally came next day!!! The technician that arrived was very thorough and kind. He had to whip out the power tools and I knew I had made the right choice in calling a professional. I would have been under the sink for a year with a little flathead screwdriver!! The faucet was gone and he even installed the faucet I had provided. It was also nice of the technician to look at my water heater real quick as well! The total was $250 which was reasonable for the knowledge and labor that was provided.

I 100% recommend this service and will call them again if I need to.

We had a gas leak in our home, and was told by LG&E we needed a plumber, to come out and fix the issue before turning our gas back on. My husband and I moved into our first home last year, and had Becht/Givens come out for a water heater issue. We had a good first experience, so we called them again for this service. We wanted to make an appointment for them to come out, and the only appointment was for 6pm the next day. We all left the house, gathered necessities and stayed somewhere. Until we could come back to a warm house. We received a call around 3pm from a technician by the name of Brayton, asking if he could be there around 4:30 to 5pm. We said that was fine and I started heading to the house. Brayton and another technician end up showing at almost 6pm anyway. So I left for the house earlier than needed and waited longer than needed. They came in started doing their thing. Mentioned at one point, one of the pipes they couldn't test was in our master bedroom closet, and might have to tear down our drywall! That was not something I expected to hear, neither wanted. Brayton said he tightened a 90 elbow in the attic. They finished their pressure test and said that they weren't seeing a leak. When it came to paying he brought up a membership and that it would save us money, I agreed to that as it was going to be about $100 cheaper for the service. Remember this that was all that was mentioned before paying. Once they leave I receive a receipt via email. It listed the membership, a late hour fee of $40 and the service itself. We were never disclosed any information about a late hour fee, from making the appointment to paying for it. I called Customer Service and the technician stating that the late hour fee should have not been applied, as it was not disclosed to us at any point! This was said to be sent to billing and I have yet heard back. LG&E came back that night did their pressure test and it was an automatic fail. Called Brayton our technician back and told him our gas was still off. He said he'd call us back to see what needed to be done. He then came back with we'd have to repipe the whole house, including tearing down the drywall in our closet. We were devastated by this. He said he could probably come out to do measurements close to 5pm the next day. He said he would give us a call during the next day. We never received a call during the day and I was waiting at the house again. We received an email with an appointment confirmation for service on January 6th. We did not set this appointment up and that was insane for them to say they couldn't start doing work until then. I called Customer Service stating I wanted to cancel our appointment with Brayton, and the January appointment that was made for us! Customer service said they'd do so and send out messages to all the managers, so they could contact us. While on the call with them Brayton leaves a voicemail stating he wasn't going to make it, and put us on the books for the next day instead. I called back and told him we already canceled our service and that he should have handled, the situation better. He then goes on to say we don't really have the manpower to get a lot done. We called another company to come help us, the tightened a notch on one of the pipes connected to the furnace, checked the valves, did their tests. Never went into the attic, mentioned the pipes in our closet or said that our issue was a full repipe. Their price was less than half the amount I was charged with Becht/Givens. LG&E came back out and their test passed! The gas was tuned on. As a result of Becht Givens lack there of service my family was out of the house two extra nights than needed and with a bill that needs to be refunded. By law disclosed on the receipt We had the right to cancel the transaction at anytime prior to midnight of the third business day after the date of transaction. I called Customer Service stating that and why. I was told those notes were being sent to all managers. It's been almost a week and no one has contacted me. I won't stop calling until resolved.