Best Businesses in Fort Wayne, IN

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The plumber was clean and very courteous, went out of their way to please us by following up  with a  call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!

We have used Andrews Plumbing for several years and I highly recommend the company.  Vern Andrews, the owner, is the most cheerful and helpful plumber imaginable,  and his technicians are always cheerful, professional, and provide excellent service.
After enduring frequent sewer clogs for several years, which Vern and his technicians unclogged each time, we finally had Vern put in a new sewer a couple years ago. All the work was done very professionally.  Vern even recommended a landscaper to re-do the yard after all the digging.
In July 2018, technician Lance replaced our water heater.  First he assessed the floor under the water heater and  decided to add a piece of 3/4 inch plywood to reinforce the subfloor under the water heater.  Then he installed the new water heater. Again the work was very professional .

They did a great job cleaning and inspecting my furnace. The the technician showed up in the time frame I was given and he was very informative. I would definitely recommend them to friends and neighbors :^)

A&R did a great job pumping our septic tank.  The employee (I didn't catch his name) called to let us know when he was on his way, and finished the job within an hour.  He was friendly and nicely told us grease does not belong down the garbage disposal!  The cost was exactly what was quoted when I made the appointment.  I would definitely recommend them, and will be sure to call them again in the future.

I called Roto-Rooter this morning because my line was backed up into my basement.. The woman on the phone was kind and knowledgeable; she scheduled an appointment for me that day between 2 and 4. Just before 2, I got another phone call saying a tech was on his way. This woman gave me an estimate. The tech was very friendly and informative. When I didn't understand what he was talking about, he pulled up an image online to help me get it. And I did. The estimate was right on. The only thing that is keeping me from giving this 5 stars is that 5 stars is the absolute highest rating, and I rarely mark anything the highest!

They were prompt and did their job. However, they did not respect the fact we have carpeting and walked through sludge and through the house. I had to clean my carpets and kitchen rugs after they left. Other than that, drains are cleared and thats a big deal.

In the past five years, I spent around $600 on services from Robert Sheets Plumbing and was generally happy with the results, although several plumbers they sent were not as professional as I would have liked.
My most recent experience was really awful. I called them to schedule an appointment to fix a leaking toilet and made a point to be home all day so that I would be there when they arrived. Around midday, when no one had arrived, I called to ask if we were still on the schedule and was assured that we were. I spent the afternoon waiting and, at 4:40, called again to ask if they were still planning to come. The answer I got was, Oh no. we are short handed this week and several calls took longer than expected.
This is totally unacceptable. Obviously at  some time during the day they could have predicted that they weren't going to get to my call. I suspect that, if they were doing any planning at all, they could have let me know that when I made the midday call. But, they couldn't be bothered to actually plan a work schedule for the day or to call me and reschedule when the knew they weren't going to make it.
In the end, the jokes on them because I fixed the toilet my self with a $2.00 gasket from Lowes.

I didn't use this service.  I'm reviewing this business because I'd like everyone to know what a JERK the driver of their service vehicle is--maybe that's the owner, maybe it's an employee.

But, when I'm pushing it on I-469 at nearly 80mph in a 65 zone, and he's riding my tail like a bat out of hell, with theatrics going on about me not going fast enough, I think this is ridiculous.

He tried to pass me only to realize the slower lane was FULL of slower people.

When he finally gets around me, he flips me off with an extended arm, some verbal assault and exits on Exit 25, where Marshalls is.  Nice.

Next time you want to be an A@@hole, you might want to do it outside of your COMPANY vehicle, jerk.