Best Businesses in Fort Wayne, IN

My high rating is a result of the great service I got from their service tech Josh K.  I had a thermostat installed earlier in the day on Friday  by another tech but the furnace fan kept shutting off and turning back on in very short cycles. Josh came out on Friday night and quickly diagnosed the problem and fixed the issue. His thoroughness in his work gave me great confidence that my furnace was repaired correctly.

This is the best plumbing store you can go to. Place has been in business longer than heck. As long as I can remember and this is the 1970s and 1980s. Guy in this place knows his plumbing parts, good place to get propane as well.

They have all of your plumbing needs covered for damn sure.

Very friendly and prompt, as well as fair in pricing. I will warn you though, he is a staunch, outspoken conservative. Some people want to support businesses like that, others do not. I will not be calling on him again because of his comments about politics on social media which I find rude and offensive.

Flowtech is a joke. They are overpriced, and so unprofessional. My fiancé worked there last year and was let go, let me add very unprofessionally let go, was told he was no longer needed and the owner just walked away, and we are trying to buy a house now and needed a good word letter from Flowtech, went in over a week ago to ask for the letter, asked them to call us when they had an answer, still nothing, we went back in today and was told they can't write the letter, because we don't feel comfortable lying to a bank how are you lying might I add. He was let go. We understand they won't write the letter, but they were very unprofessional by not giving us a phone call to let us know they wouldn't give us anything. I'm not a person to complain, but when my fiancé was let go very unprofessionally he left no answers to his questions, nothing. We have used their business before, and never again will we. So sad.

Mr. Rooter came out and quoted almost $3,000 for a job. They claimed it's a two person all day job under the house and would involve cutting into our bathroom wall. We then called two other companies for a second opinion. Both companies quoted under $800 and no wall work. In fact, they couldn't figure out why anyone needed into the wall for an elbow replacement under the house. We chose company B and it got fixed in about an hour for just over $700!

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.