We had no idea who to contact for a shower knob that was stuck, and made showering impossible in our master bathroom! I did a search and found Flow Star! A real live person with happy and cheerful voice answered the phone and directed me to a plumber who set up the appointment for the very next day, giving an approximate time to expect a on the way call! Oh and while I was on hold briefly, there was no crappy music to listen to. Lovely classical calming music was on. So today, everything fell into place exactly as promised! I don't know about you, but having strangers in our home is a bit unnerving! And how scary will the repairs be? To make a long story short....the plumber who came was very kind, professional, real and skilled. Very kind to our anxious dogs who still are trying to get used to seeing people in our home after two years of covid with no one coming! I give Flow Star a 100% in satisfaction and trust. We are very confident now that with anything needed in the future, they will be our choice for help! Thank you, Flow Star
