Best Plumbing Services in Anchorage, AK

So here's a strange, yet very positive, review- I called this company for a gas line job required by Muni to be performed by a licensed plumber for a unit I have in Anchorage.

. I called about 8-9 plumbers. No one could help me. This guy said he couldn't help me either BUT he openly volunteered to help me find someone who could help me. So he gave me the number of a few people (that weren't listed elsewhere) that were more likely to help.

He Saved me thousands of dollars and a heck of a lot of time!! I just appreciate that he wasn't stingy or greedy or awful about referring business and he continued to help me over the course of multiple phone calls

. If I have a plumbing issue in a property in ER I will definitely call him. Thank you!!

I lost heat in my house while I was outside at Christmas. I called Craig out of the phone book and he made time that very day to go to my house and secure the property from further damage. His estimate was received within the week and very reasonable considering the extensive repairs needed. He completed the work on time and without hassles. I have no problem recommending his service.

Terrible workers and terrible people. Bunch of morons and thieves! Way over priced. Better off going somewhere so you don't have to call them back over and over.

We've used Intelligent Design for a few years now as our HVAC and plumbing contractor and would highly recommend them for your residential needs. They've done everything for us from completely redoing a system installed by another contractor for a mother in law apartment that was piped to the wrong tank, to a complete conversion of an oil/propane system to natural gas (shop/apartment, house and detached garage). Won't find anyone better than Jake in this town for residential HVAC!

Work: A. Punctuality: B-
Called H&M Sunday evening to get on sked for Monday a.m. Bill ended up rescheduling to afternoon and was late for that as well. But he's a small operation (2 people?) so doesn't have the staff to throw at a problem. When Bill did arrive, he was professional, courteous and friendly. He's been in the business for 40+ years. We already knew the problem was a leak in a baseboard heater pipe connection, so it wasn't a complicated diagnosis or fix. He went straight to work, knew his stuff and made the repair. Cost was under $267. ($145/hr.) Seemed reasonable. We'll call H&M again with plumbing issues, but next time will ask them to call us when they're actually on the way to our house.

Back in March 2017 my husband decided that he wanted to DIY remodel the bathroom. After many trips back & forth between Lowes & Home Depot with each employee giving us wrong information & wrong parts, I suggested that we go speak with a professional at Central Plumbing & Heating. Daniel Jenkins helped us pick out the correct piping & tub faucet set which came with everything you needed all in one box. He was friendly, patient, helpful & understood what my husband was asking for even though my husband didn't understand what he was asking for! We got home & attacked the plumbing in the wall once again, but this time armed with the correct materials. Everything fit together, we had no water leakage, & we had great water pressure. We returned all the incorrect items given to us by Lowes & Home Depot. So thank you Central for helping our bathroom remodel come together nicely & work correctly!

Very unhappy with my service. The two men that shodidn't have the parts to fix my water heater and left trash behind for me to clean up. I'm not happy that I paid $178 for a visit and diagnostic for parts they do not and may not have. I definitely feel robbed. Poor buisness.

07Jan **Was told they'd be in touch, I've been with hot water since 15Dec19. They informed me they'd call and let me know how much it's cost to order the parts and then repair it and still nothing. Called a few times, no response. Someone finally answered and said parts department is busy and I'd get a call back. That was two days ago, called again, no answer.

This buisness is awful.

I don't recommend them. The guy who came to snake the our lines was great and outstanding!  He was truly great.  My problem is with their customer service.  I emailed them and didn't get a response, I then called for an appointment for the next day.  Later that night I called for an emergency service which was very fast and prompt.  While on the phone with the dispatcher I was displeased with their customer service, not the direct service from the person performing the job.  They then cancelled my appointment which they said it was by accident.  Still my overall experience left me not trusting their customer service.  And I won't return as a customer.

Take no responsibility for their work. Their service manager stated that they warranted parts they install (I asked if they warranted their work and he reiterated 'parts'). We have had five technicians here attempting to remedy issues that started from a simple check up on a WORKING boiler system (by their technician). The service manager says there was a massive air bubble in the system which needed to be drained (which he did).  Several of the techs stated that the system bled air eliminating the need to bleed it.  Additionally he believes a pump is failing but they bailed before making the repair which completed their 100% failure (probably their best decision). Top it off with zero customer service skills.