Best Plumbing Services in Anchorage, AK

I have designated First Class Plumbing and Heating as my only plumbing and heating service provider.  Shawn is absolutely wonderful!  He is very knowledgable, efficient and highly professional.  I would, and I do, recommend him to all my friends and family.  The office manager, Joelle, is always professional and ensures I have appointment times that work best for me.  Shawn always shows up at the scheduled time and gets the job done!

I've used First Class for a variety of jobs ranging from complex full bathroom plumbing remodeling and simple fixture change outs to heating system service.  I have never been disappointed!

Definitely a 5 star business!

Heatco has been on our go-to plumbing contractor for installation as well as maintenance on heating systems at numerous houses now. Jake always fits us in and fixes the issue quickly and efficiently. We really appreciate his expertise and recommend him highly!

Very nice folks, efficient service and tidy. They were able to come same day I called to clear my kitchen drain, which we really appreciate.

I put in my own Septic ...and
I put in my own water Well ( dug with a backhoe 16 ft down)
For a remote property.

Who are they:

They sell water, sewer and drain products
Cast iron , abs, hdpe, copper, aluminum.

Why would a home owner need them.

If you are a do it yourselfer! That's why!

Paying a contractor, an engineer, etc to put in a septic could cost 15-25,000 in anchorage.

F()k that!
I was off the grid.
But wanted a legit septic.

Core and main sells schedule 40 plumbing pipe.
French drainpipe. Manhole covers...

I picked up 10' pipe
90-45 degree fittings
Splices , valves, t's, caps and glue.

Geo textile fabric to keep dirt from my French drain to keep my property dry

The best part.
I wanted a 20' section of hdpe for a well.

Holy Moses. This stuff is like gold in
Alaska.
It's a thousand dollars plus...and is sold like hot cakes.

Road construction sucks it up.
I wanted 36 or 48

Hard to acquire sizes.

Ferguson..... special order.
Another place..... special  order.

I'm not totally sure who the main customers are here .

Subdivision creators?
The state?
Cities?

They were so accommodating to this small ( not to me) customer.

Helped me load, smiled , asked questions.
Answered questions.  

I was incredibly surprised this low overhead, outdoor lot , construction focused , PROFESSIONAL, outfit.

Held me by the hand and
Sold me what I needed...,NOT what I asked for !

My review scratches the surface.

They sell
From what I can tell.

Anything for your business.  
Where the utility stops.
From hospital to home built cabin in the woods

With 10 star customer service.

I reviewed this company incorrectly based on a similar name to a business located in Wasilla, that we have a negative experience with. I gave them 5 stars, because I cannot find how to delete my review, only edit it.

Unbelievably poor customer service; not sure who they have on their lines taking emergency calls, but the woman was incredibly rude and unhelpful. We will not be requiring their services ever again.

I would look elsewhere.  These guys don't do great work.  Sort of half ass.  Plus, not super responsive.  Called at 8 am as soon as they opened bc no hot water.  No assurance they will come out that day.  They don't even call back until next day.  Other outfits in town do good work, same prices and more responsive

I was out of state, and winter on the way, when my aged boiler failed.  I contacted Trey at Alaska Plumbing Service.  His response was fast, detailed and he sent a video showing why the boiler required replacement.  Not news I wanted to read, so I verified with another HVAC contractor.  Alaska Plumbing Service's bid was $1,000 less and the permits/install/inspection was fast (4 days end to end).  Communication was good and the quality of the work exceptional.

I would recommend anyone who has heating issue at home I called them last minute when my heater wasn't working and they responded within minutes! Very helpful people and they were able to get to my house the same day and fixed the issue. They have good communication and very knowledgeable! 10/10 would refer and hire them again if I were to have issue again!

I concur David...I contacted them and was told a flat hourly rate of $139.00 and they wanted to charge me to comeout and do a quote. Really? I asked why on the website it said free estimates and was told that's only for boiler installs. I advised they should change that and was basically hung up on. Poor outfit and false advertising.

Friendly, knowledgeable, and thorough. Very satisfied with the installation, explanation of how to use our new whole house humidifier, and the manner with which these guys conducted their business. Would recommend!

We had our heating and fireplace inspected by extreme heating and air before closing on our purchased home. They reported some minor things that needed to be fix and fixed them. When we move in our furnace had an active leak and rust, called to ask if they can come back to check it out. It's hard to miss so I don't understand why that wasn't in the inspection report and fixed earlier. They came to fix it and made sure to charge us for it when it should have been handled initially. My opinion is they don't do thorough inspections and will charge you again if they missed things initially.

Dealt with this outfit once and will never do it again. Even with a referral, these people thought we weren't important enough to return a phone call. NOT WORTH IT.