Best Plumbing Services in Anchorage, AK

Shaun was amazing from start to finish on our plumbing needs. We had a pipe burst and he came over within a few hours of calling. He got the job done quickly and right the first time. He even answered a question unrelated to fixing the pipe. Told us what was wrong and how he planned on fixing it. Later that night he sent us a quote and it was significantly less than what another plumbing company was going to charge. He came back a few weeks later and fixed our furnace. We have saved so much money since he fixed it. Very polite and tells you step by step what he is doing so you have no issues with his work.  He is as good as they get and I will always use him for plumbing and heating needs.

Heatco has been on our go-to plumbing contractor for installation as well as maintenance on heating systems at numerous houses now. Jake always fits us in and fixes the issue quickly and efficiently. We really appreciate his expertise and recommend him highly!

Our sewer line backed up.  They were quick to call me back and were able to come right out.  We are a family of 8 so no plumbing is a big issue.  Thanks for your great service!

I put in my own Septic ...and
I put in my own water Well ( dug with a backhoe 16 ft down)
For a remote property.

Who are they:

They sell water, sewer and drain products
Cast iron , abs, hdpe, copper, aluminum.

Why would a home owner need them.

If you are a do it yourselfer! That's why!

Paying a contractor, an engineer, etc to put in a septic could cost 15-25,000 in anchorage.

F()k that!
I was off the grid.
But wanted a legit septic.

Core and main sells schedule 40 plumbing pipe.
French drainpipe. Manhole covers...

I picked up 10' pipe
90-45 degree fittings
Splices , valves, t's, caps and glue.

Geo textile fabric to keep dirt from my French drain to keep my property dry

The best part.
I wanted a 20' section of hdpe for a well.

Holy Moses. This stuff is like gold in
Alaska.
It's a thousand dollars plus...and is sold like hot cakes.

Road construction sucks it up.
I wanted 36 or 48

Hard to acquire sizes.

Ferguson..... special order.
Another place..... special  order.

I'm not totally sure who the main customers are here .

Subdivision creators?
The state?
Cities?

They were so accommodating to this small ( not to me) customer.

Helped me load, smiled , asked questions.
Answered questions.  

I was incredibly surprised this low overhead, outdoor lot , construction focused , PROFESSIONAL, outfit.

Held me by the hand and
Sold me what I needed...,NOT what I asked for !

My review scratches the surface.

They sell
From what I can tell.

Anything for your business.  
Where the utility stops.
From hospital to home built cabin in the woods

With 10 star customer service.

I reviewed this company incorrectly based on a similar name to a business located in Wasilla, that we have a negative experience with. I gave them 5 stars, because I cannot find how to delete my review, only edit it.

Arlene & Tom are wonderful to work with.  Great local company!

My parents (both in their 70s) purchased a new on-demand water heater 2 years ago for a little over $10,000 from Mountain Mechanical for their home. One year after it was installed it stopped working and took over a week and half for them to get it working. They did not charge because it was within a month of the warranty.  But now after only  2 years it stopped working again but this time they were charged over $700 to repair it. I highly suggest people do their research when selecting a business. These systems are supposed to last over ten years so this seems ridiculous. I would definitely not recommend Mountain Mechanical.

While out of state my son informed me that the house was cold and there was a water leak.  I was told by a different company that my water talk was shot and was expecting a very expensive replacement upon my return home.  So, I called Alaska plumbing and told him the situation.  He was prompt and my family really liked him a lot., very professional. Fixed my furnace and water issue for a very reasonable price. I will absolutely call them next time.

Poor advice, misdiagnosis of problem, expensive. Pay a few extra bucks and go with the big boys

Terrible!!!! Poor workmanship causing more problems than they fix.  Just replacing 2 fittings cost me $1,000 dollars and 2 additional visits.  After the first visit we had no heat upstairs.  After second visit they broke my thermostat ????why !!!!    and when he was gone we had several leaks.    Anyway after 3rd visit I'm keeping my fingers crossed hoping they didn't break anything else.  Will never call them again.  Hard lesson learned.

Furnace made a funny noise and we saw the R&S sticker on the furnace.  Called them and they came out pretty quick and told us it needed a part.  They asked if we wanted to pay extra for expedited shipping and we did. Earthquake happened so we wait until things somewhat go back to normal before asking when they plan to finish the job. They didn't have our records and seemed confused by my wife's call, but finally found the part sitting on their table. They said they are doing other residential work related to the earthquake and left it at that.  I called the next day to see what the plan was and spoke with Rich.  He had an attitude seemed appalled that I'd even ask when they would finish the job.  I know other homes may have more severe things to be fixed, but it is NOT unreasonable for them to give me a timeline on when they plan to return and fix our furnace. Paying extra for the fast shipping was apparently a waste and Rich was very condescending and just an ass in general. He said he IS the manager of R & S, so I'd just avoid them all together.  There are plenty of other shops out there that aren't jerks when you call them. Rich needs to find other work where he doesn't have to talk to people b/c good customer service can go a long way.

My heat went out today and I called around to see if I could get any sort of opening. I tried at least 6 places and I was put on their waitlists along with Extreme Heating Air. Well I waited patiently and was getting close to making peace with the fact that I was going to have to pay the after hour rate, until Extreme was able to squeeze me in. Derek was Awesome, quick and efficient! I saved them to my phone so I know who to call when I need help in the future.

Dealt with this outfit once and will never do it again. Even with a referral, these people thought we weren't important enough to return a phone call. NOT WORTH IT.