Woke up to one of the worst nightmares of every homeowner: water dripping from the ceiling of our downstairs (and on a weekend, too). Theo responded amazingly quickly and helped discover the source of the leak, which was a cracked drain pipe. He removed enough ceiling material to prevent the leak from spreading any farther out (just straight down into a bucket) until he could replace the cracked section of pipe. He also discovered a horrendous calcified partial clog that had been in the pipe for a long tine, and thoroughly snaked it clear before finishing repairs. Throughout the process he endured all kinds of nasty fallout from the drain pipe.
I will keep Theo and Courtesy Flush's number on speed-dial for any future plumbing needs. Their response time, fair pricing, and friendliness are what every homeowner hopes to find in a plumbing service.