Patrick C.

10/29/2022

Our old water heater died and we called On Call to get info on a new tankless water heater. Jeremy was very informative/knowledgeable and gave us an estimate that we were happy with. He knew a lot about the system he installed, its reliability and construction. He even helped us apply for a rebate on the new system before he left. Highly recommended!!

Kamron J.

10/12/2022 12:00:00 SA

Had a water heater bust open and on call plumbing came out and took great care of me.

Walked me through a new water heater installation and they put in a new tankless unit that's been working great.

Will use for all my future plumbing needs.

Colin O.

9/28/2022

Our water main line into the house suffered catastrophic melt down due to 30 year old galvanized pipe. Jeramie and Zane came out and proficiently and professionally took care of the problem. Even went as far as hooking up a temporary fix so we could water the livestock.

Great service and great attitude.

Highly recommended. CJO

Susan S.

5/27/2022

My elderly mother had a toilet that wouldn't flush. She had contacted a plumber who said he'd come out next week, and for a non-flushing toilet, that's just not good enough. I found On Call Plumbing on Yelp, and Jeremy came right out. He was clean, professional, and very kind and patient with my hard of hearing mom. I asked him to check the second toilet too, since that also had problems, as well as the shower. He resolved all three issues very efficiently, and suggested I contact the water softener company since it appeared the water softener wasn't doing it's job. I did, and the water softener guy said Jeremy was right, and replaced their equipment. (Thanks Jeremy!) This is now the only plumber we will ever use.

Doug C.

11/16/2022

Today I had On Call Plumbing hydro-jet my outdoor drains ahead of the winter rains. They cleared a bunch of junk out of my pipes. Jeremy and Zane are nice guys and did a nice job. Great price!

Christine W.

09/08/2021 12:00:00 SA

Seriously... On Call deserves 10 stars! Our main line backed up (I won't get into the carnage that resulted)...it was Labor Day and we needed someone ASAP! Called a few companies...they either didn't answer or couldn't commit to coming the same day. I get it it was a holiday. We called On Call Plumbing and Jeremy was willing to do the job same day after working in the heat all day! AND he didn't charge a HUGE holiday fee. I am so grateful to him...He was kind and gave us guidance on what to do next.
Thank you Jeremy!!!

Liz G.

09/02/2021 12:00:00 SA

I just moved into my new house yesterday and there's already an issue with the toilet and water damage. The plumber (didn't catch his name -sorry!) referred me to my home warranty policy, potentially saving me hundreds or even thousands of dollars. Really appreciated that!! I will definitely be using On Call Plumbing after my warranty expires.

Paul Z.

2/28/2022

I had a non-emergency situation in my kitchen and needed to get someone out to fix a leak. I called On Call and set up an appointment for the following day. The guy who answered said he was busy but would text me in a few minutes. No text; Nobody called to confirm. So I called again the next morning and was told that they were really busy and must've not written it down. So I set up another appointment for the following day. Again no follow up call and nobody showed. No apology from the business. No call back. Very poor customer service. Luckily there are other plumbers in the SCV who are more dependable.

Richard N.

12/06/2020 12:00:00 SA

Last month in mid November we had a sudden water heater incident in our garage. Our 50 gallon whirlpool water plastic heater drain valve failed and popped out of the tank. Thereby draining all of the water and silt out of the tank into our garage splashing onto both of our cars. This was our third water heater in 33 years.

We decided to call On Call Plumbing and Jeremy quickly answered the phone that same evening. Explaining our predicament and need for hot water. He set an appointment for late morning the following day. After some discussion we decided to install a Navien tankless water heater as recommended. The following day Jeremy and his assistant were at the house at 9:30 ready to remove the old water heater and install our new tankless Unit. Thank you Jeremy for your prompt response to our urgent need. Family owned and at your service.

Boss B.

8/19/2022

I personally contacted Jermey Johnson of On Call Plumbing for a simple plumbing job. I had a clogged sewer line in the backyard going from our guest cottage to the septic. I told him I have a lot of rental homes, so I often need a plumber. To fix the clog, he ran the snake through the line and cleared the the tree roots. During and after the job Jeremy kept acting very odd, attempting very hard to make us like him, but it came off more like a bad acting job. He even asked us to go to dinner a couple of times, saying he wanted to take us to dinner. The second plumbing job I hired him for was for one of my rental homes. I had a drain pipe under our shower come apart, so the tub had to be removed and the pipe reconnected. He had me buy a new bathtub from him and pay to install it, when the old one had not a thing wrong with it. In the process he damaged the new tub and used some type of white enamel touchup paint over the scratch without telling me he damaged the tub. After the job and paying for all that I just figured, oh well, I needed the drain pipe fixed anyway. The third plumbing job I hired Jermey for was for my sewer on another of my rental homes, because it wasn't draining. After being there for a short time, Jermey called me aside by waving me to the other side of his work van, clearly in order to take me away from his apprentice being able to hear what he was going to say to me. He in a whispering voice, told me the clog is in the cement floor and that the cement will have to be cut open, and that it's going to cost me $4,300, and that he is very sorry, but that was what was needed to fix the problem. He kept telling me how sorry he was, but it didn't sound sincere and it was obvious he was trying to sound sincere. Because of Jeremey's odd behavior, and him not wanting his apprentice to hear the diagnosis, I became very uncomfortable with what Jermey was telling me, so I decided something was wrong and that I better call another plumber. The plumber I called to get a second opinion from came over to our home and found the clog out in the middle of the backyard within 10 minutes. It was just a tree root that clogged up the main sewer line between the house and the city sewer line, and the clog was right next to a clean-out in the sewer line. This other plumber cleared the clog in about 15 minutes and the charge was only $145. That's my personal experience with On Call Plumbing, hopefully your's will be better.

Mitch B.

1/16/2022

On Call Plumbing arrived to a home with a presumed slab leak, and within an hour discovered the source of leak, repaired the leak, and thoroughly inspected potential issues in the future.
Efficient, professional, and a real high character man!
Don't think twice when you require plumbing service! Call On Call Plumbing!

M H.

05/01/2022 12:00:00 SA

I am not only enthused to find a local, stellar on-call 24/7 plumbing service, but also that Jeremy is so knowledgeable, skilled, and professional! He arrived on time, explained the process in detail, and provided thorough updates throughout the toilet installation. Moreover, I learned so much fascinating information about plumbing! It is such a relief and true gift to connect with a plumber that is passionate about his work and service to customers. Recommending On Call Plumbing to all of my friends and family. 5 Stars!

Larry T.

01/12/2022 12:00:00 SA

Had a water meter issue, Jesse came out to the property to save the day, reasonable pricing and quick efficiency. Thanks!!

Gabe H.

6/27/2020

Jeremy just helped me figure out my water heater issue over the phone. What a great guy. Didn't charge me and he could have.

I will 100% call him again next time I have a plumbing issue!

Thanks Jeremy, you rock!!

Kendall C.

01/06/2021 12:00:00 SA

Responsive, respectful, polite, knowledgable, helpful, I could go on. If you've come across these guys while searching, stop looking and call them. They were also priced comparable to the lowest quote I received. I rarely write reviews, my positive experience with them motivated me to write this one.

C P.

11/04/2019 12:00:00 SA

Called On Call Plumbing after waiting 6 hrs after another company said they would be over. Once I called, In less than one hour I had a repair man at my house, told me
The problem and in 2 hrs later I had a new water heater. Not going to lie it's was intimidating to call, my husband was out of town and as a mom of two small kids I had no idea what to do, but needed hot water. they were super helpful and honest. Not only explaining everything to me but called my husband as well .
I truly appreciate the repairman who came to our house!

Taraneh N.

1/28/2021

We recently bought a home in santa clarita and there was discovered to be roots in the plumbing - after doing a search on yelp on call showed such great reviews so we gave them a try. First off jeremy was super responsive and gave me some answer immediately over the phone- his costs for certain things were openly discussed and he was very clear. There were a list of things i needed for him to do and when he arrived he remembered them all- arriving prepared. He surveyed the issues and suggesting installing a cleanout which my house did not have. Since it was a larger expense i was hesitant, but jeremy explained that if i did not put one in if there was a backup in my pipes for any reason the waste would overflow into my house. I decided to go for it along with getting a tankless- which he helped me apply for a rebate online!. About two weeks after getting the cleanout installed water did start to overflow into the driveway (where the cleanout was) and i was so glad we listened! He immediately came out to find the issue at no cost. On call has come out about 5 times and everytime they have been prompt to return calls and clean when they leave! Really the BEST customer service ive had in a while. You wont regret choosing them.

Liz H.

1/24/2020

Out of town guests used shower and toilet began to bubble..
Next day, sewage filled up tub!
Jeremy arrived early and not only fixed the issue but cleaned most of the mess up as well!!!

Laura J.

5/31/2020

Very happy with their service! We had our kitchen sink back up on Saturday night, and knowing it's the weekend, we were a little worried about paying astronomical rates for weekend service. I called Sunday morning and they were out at 11:40am and had it fixed within about an hour. At a very fair rate too! Great guy and great service!

George P.

7/26/2020

Great experience with Company. They were upfront and service was very professional. My plumbing issue had me stressing out because I had to shut down the whole water supply going into my house! So I was so thankful that they were able to fit me into their schedule on such short notice! Also very thankful to have had Jeremy work on my plumbing. He is just a straight up nice guy! He also was very generous with his time. My father in law was at my home when Jeremy was fixing my plumbing issue, and he was just asking Jeremy questions and asking for advise on plumbing work at his own home and Jeremy was answering, recommending, and giving advice. And I thought that was very awesome. We need more plumbers like Jeremy in this world.

Syl P.

7/19/2021

A true gentleman, honest and reliable. I recommend this company.

Lucky S.

1/30/2016

Called on a Saturday after the water heater burst.

He met us at home depot, picked up the new water heater and then installed it.

They were very nice, very knowledgeable and offered great service at a very reasonable price.

He will be our go to plumber from now on.

Brandon A.

04/02/2019 12:00:00 SA

Jeremy and his team just finished up hydro-jetting my neglected backyard drains around my pool. After the really heavy rains we had this year, it was time to take care of the drains which had been backing up into my pool. The job was fast, professional, and as clean as a dirty job can be. I will definitely be using Jeremy and his team at On Call Plumbing in the future for all of my plumbing issues!

Faith H.

12/13/2019

I had problems with the drains in my house. Apparently trees roots got the better of us. They diagnosed the issue right away, gave me a competitive quote and restored me back to normal within a day. They were prompt and cleaned up after themselves. I would use them again.

J B.

7/17/2017

Candidly, if Yelp offered a 6th star, I'd give it to Jeremie and crew at On Call Plumbing. Jeremie knows his trade inside and out, provides exceptional customer service (i.e., the kind that inspires trust and confidence), and goes beyond the call of duty.

Our job took a little more than three 12-hour days to complete and, throughout, Jeremie proactively communicated details and next steps, set a flat rate for the entire job, and I could sense that he was sincerely empathetic to our plight (we had just purchased the home two weeks prior). He took the time needed to pinpoint the exact location of the issue in our 4,100 s.f. home before digging which was no small task given the amount of blockage throughout a long section of pipe that was unnavigable by cameras. The thoroughness with which he went about determining the exact location of the problem avoided the catastrophe of us having a marble floor dug up. Thankfully, the location of our problem was just outside of an exterior wall!

As for the 6th star and going beyond the call of duty, I'm not sure where to start because there were many, but here are some of the reasons why he's deserving of the praise: fixing a leaky valve in our laundry and a faulty drain, reconfiguring the trap around the door to our septic which was improperly rigged, and providing us with very useful and specific insights about the plumbing setup in our home. Each of these actions was taken without my asking or additional charge.

After owning homes for nearly two decades, finding service professionals who operate at the level Jeremie operates his company with - in all areas - is insanely difficult. My suggestion to you, if you have a plumbing issue, is to save yourself some time and agony, pick up the phone, and call this guy.

Phil S.

9/19/2019

Quick, polite, friendly, clean, and reasonably priced. I couldn't be happier with these guys and will definitely call them next time I need plumbing help.

Johnny L.

6/30/2019

Jeremy is valuable resource for those who are looking for an honest and straight shooter. I call him to lookover the work of a different plumber who wanted to do slab leak work based off his eyeball estimation which lasted about 5 minutes. This same plumber initially did the work

Luckily I called Jeremy who came and did a thorough check and spent a good amount of time making sure it was not a slab leak. He walked me through what he was looking for and what the signs would be. He is a good guy and very knowledgeable. He wanted to see if I understood what I would be paying for and if I was comfortable with it.

I would especially recommend him if you are going through insurance because he knows so much and does not sell you on anything.

He is so good that I paid him to fix the work of a different plumber instead of calling the original plumber back even though it would be covered because I'd rather have it done right then hope someone would do it right.

Karen A.

03/02/2018 12:00:00 SA

So glad I found this company and Jeremy! He's been my go-to plumber for several years because he's reliable, on time and knows what he's doing. Quickly scheduled an appointment, showed up on time and after the work was done he cleaned up and everything worked like it should.

I had Jeremy do some work at my rentals and even my tenants were very pleased with him and his professionalism. I highly recommend this company.

Ryan L.

05/11/2017 12:00:00 SA

Jeremie was awesome! We just moved into a home that was remodeled. The people that worked on the house said they had licensed professionals install everything. We had a propane leak up in our attic he came and fixed the problem. They used illegal piping to connect the propane to the hvac witch was leaking through the pipe. Jeremie took the time to locate all the leaks and explained everything as he was doing it. Very professional highly recommend!

This is a second review one week later our water heater went out no joke after Jeremie was at our house. He came over in the middle of the night to figure out what was going on. Since he was just their he figured it would be no problem. He was their for 2 hours taking the water heater apart trying to figure out the problem. Once he realized it was not fixable he came the next day and installed out new water heater. He is very knowledgeable in his specialty! Thank you Jeremie!

Joseph E.

01/11/2018 12:00:00 SA

Had a slab leak at my house another plumbing was at my home several hours and jackhammered multiple holes after destroying
My home I franicly searched Yelp and stumbled upon on call plumbing Jeremy offered to come to give me a free estimate
Jeremy arrived and then helped me file a claim with my insurance company to my surprise not only did he find my leak within 35 minutes my insurance company covered the cost
Wish I had found Jeremy before spending 3,000 dollars on this other company

Thanks on call plumbing

Thank you Jeremy

John R.

12/16/2019

Fix the underline issue...in a timely manner and fair price. Very direct and very personable

Phyllis M.

08/12/2019 12:00:00 SA

We just used On Call Plumbing to fix a leak at our water meter lots of digging and repiping
And while they were here we had them put in a new faucet in our kitchen sink
Jeremy was extremely helpful and shared a lot of info with us. He had two other guys with him They were all very efficient polite and clean
We highly recommend this company and we would definitely use them again
Thank You Jeremy and Crew
The Moffitts

John S.

3/22/2018

Excellent plumbing outfit we been using them for a few years and they always have been honest and upfront with integrity.
Thanks for the years Jeremy.
D.K

Colton M.

9/28/2020

Life saver! Woke up to a really bad leak in our house with water all over my garage and within 3 hours they came out to fix it!

Greg D.

5/29/2019

Jeremy is a good man and a great plumber. He worked with us when our 60 gallon water tank died and we had to use our homeowners warranty. He educated us about tankless water heaters and we ended up having him install the same unit he uses in his own home. He and his co-worker showed up on time and did a clean and professional job. I appreciate work going to good people in the world like Jeremy.

Cariann L.

3/16/2019

We had two leaking problems in our house and our home warranty could not even help us and I found Jeremy on yelp, called him and was there on that same day.I have a very long story but bottomline
he is there for the customer. I would highly recommend him for plumbing works.

Rick E.

05/09/2019 12:00:00 SA

On call has taken care if two issues in the recent past at our home and have exceed our expectations as a professional service. Both visits were treated with upmost importance and were resolved quickly. The most recent service On Call went above and beyond to make sure that our issue was resolved and would not be returning. Thanks for your service guys. I'm glad to have found this company for any future repairs we may need.

T.V. M.

5/30/2019

Our water heater died on late Sunday afternoon of Memorial Day weekend. I called On Call Plumbing and spoke to Jeremy. He came out right away and evaluated our issue. We ended up getting a new water heater, and they showed up on time, early the next day on Memorial Day to install it. They did a great job and were totally professional. The next evening, I smelled a whiff of gas and called Jeremy to see if that was normal for the new unit. He said no and came out right away, even though it was past 9pm. It turned out one of our original valves was leaking. Even though this valve had nothing to do with the new install, he changed it out and even gave me a warranty on the new valve at no extra charge. If you need a plumber, I highly recommend On Call Plumbing.

J P.

07/02/2020 12:00:00 SA

On Call Plumbing is the best!! We were referred to them through our home warranty and really liked the work they did. Jeremy & Rodney are honest, caring, efficient and find the best solution to fix the problem. They're also very reasonable cost-wise as we have had them take care of non-related warranty issues too. Our house becomes their house when they're here, which shows how much they care about customers & their property. They're careful and always clean up when they're done. On Call Plumbing is the only plumbers we will let in our house!!!!

C L.

11/29/2017

Bad things come in 3's, and yesterday our water heater decided to kick the bucket. Thanks to On Call Plumbing who saved the day. Jeremie was knowledgeable, honest, efficient and very thorough. He even spotted another small problem with our waterline went and got extra parts and took care of it. You can really tell they care about the quality of their work, it showed in the final install. Many thanks to Jeremie and Joey!

Scott P.

1/17/2019

Jeremy and crew assigned our house for warranty work unable to make it first day as expected. Lost in 1000 oaks traffic . Called twice to say be here for sure no matter what. Arrived at eight- thirty, assessed the problem and got is back into hot water(haha). Worked out the details with the warranty people, arriving following day to install new water heater. Very personable and friendly. Honest and straightforward. Took the time to explain what he had done, the why, etc. All qualities I admire and look for. Very easy to reccomend on time plumbing as your every needs plumbing plumber.
Overall craftsmen ship top notch.

Jace M.

11/16/2018

I didn't realize how bad the plumbing was in my new home until Jeremie showed up and helped get it all sorted out. He knew how valuable our time was and he was able to fix the problems quickly. He is very knowledgeable on the subject of plumbing but he can also speak to you like a friend you've known for years. Both he and Derrick were very polite, professional and courteous. 10/10 thank you for the great work!

Rick B.

3/26/2018

Jeremy is a cool guy, i have a small leak in my kitchen sink i called him and show up in 15 minutes...job well done and also gave me some advices...don't hesitate to call him or ask for price he really did a good job...

Juan Z.

08/09/2017 12:00:00 SA

The guys were courteous and professional. The arrived on time, did the work quick and charged me exactly what they said they would. If you have any plumbing issues be sure to give them a call.

Jessica T.

06/01/2018 12:00:00 SA

Called for an emergency and was greeted by a person; not a third party phone dispatch. Service and repair was executed professionally, precise and quick. Would recommend to anyone and will definitely be a returning customer

Sandy C.

03/01/2018 12:00:00 SA

I found On Call Plumbing on Yelp and now I am leaving my 5 star review to let others know how GREAT this company is.
Jeremy came to hydro jet the main pipeline for my back yard. He was very honest and did a great job! I felt very confident in his skills and ability to assess the problem.
It's very hard to find honest plumbers that don't overcharge you because they can.
Well, today I found On Call Plumbing and will be a continued customer.

Monica M.

04/01/2018 12:00:00 SA

Really great guys! I highly recommend On Call Plumbing. They were able to get me in right away (since I was about to go out of town for 10 days) and I had to change out a faucet in my kitchen. It was also leaking under the sink (and I didn't even know it). I had used Heys Plumbing for many years but found their service to be getting worse and worse as the years rolled on to the point where I realized (even knowing nothing about plumbing myself) that they weren't doing what they were supposed to do. So, out of desperation, I took a chance on On Call Plumbing and I'm so thrilled that I did because I found my new plumber! If you're looking for somebody who can do a great job and who will not do you wrong, these are your guys. They are awesome!!

Christina B.

7/21/2017

Speedy response to calls! Wonderful service! You'll be in great hands with Jeremie! He's a trustworthy person and we felt like he really cared about doing a great job for our family! Thank you so much!

David L. S.

2/26/2018

Ordered a new fridge to my new apartment, that unfortunately had no fridge water line set up.
After I got the approval from the management company, I needed a licensed professional to set up a new line and hook up the fridge cause I didn't trust my old handyman to get it done, so I found On Call here, and scheduled the installation with Jeremy, who was SUPER nice and informative over the phone.
Installation went great and smooth! they were on time and very honest, no over charges or surprise fees.
Guess I got myself a new plumber! would call back, and recommend anyone who requires professional, reasonable and honest plumber!
Thanks Jeremy!!

Cord P.

07/06/2018 12:00:00 SA

Jeremie is a great guy. Came out on a Sunday and helped me with my problem. Took his time and explained everything he was doing to me. I had lots of questions about my problem and a few others, he listened to everything I had to say and explained what he thought were the best solutions patiently. It was a nice experience and I will call again when I need anything else.

Atsushi B.

5/23/2017

I usually don't write reviews but I just had Jeremie stop by to check up on my water heater that's been acting up. He came before the appointment time and was very professional. He did some troubleshooting and instead of trying to get me to spend tons of money he made a recommendation that would save me tons of money. He is one of the most honest professionals I have come across and is definitely recommended. He has my business in the future.

Teresita Y.

3/31/2018

Excellent job. Jeremiah & his staff changed our leaking kitchen faucet & tighten a loose bathroom faucet handle ( & I thought it needs to be changed too!) Very professional, on time & spotless clean up afterward. Pricing is very reasonable. I'm glad one of my neighbors told me about them!

Henna T.

07/11/2017 12:00:00 SA

I contacted Jeremie regarding the pilot light going out on our water heater. He was honest from the beginning. He said our water heater is must likely still under warranty and encouraged us to contact the installer so we didn't have to pay out of pocket. We ended up contacting our home warranty company. When their technician wasn't able to fix the problem ( he actually made it worse ), we contacted Jeremie again. He was so helpful. He came by the same day and was able to give a temporary fix until our home warranty accepts the claim. Thank you so much! Highly recommend!

Rob C.

5/23/2017

Jeremy is a class act! When you talk to him he sincerely wants to help and offered assistance over the phone. He was very patient which is why i went with him instead of the others to replace my water heater. He came out with his son and replaced it out along with some education on how to keep its longevity. I will only contact these guys in the future if ever I encounter a plumbing issue.

Quinn S.

8/23/2017

Jeremie provides stellar service and expertise that is uncommon, if not nonexistent, among plumbing professionals. His response rate is impeccable and his attention to workmanship is unmatched.

Last year he completed a rather challenging toilet install that involved some custom work and clearly explained the labor to be involved.

Just last month Jeremie came to my home to install a citrus-based water softener that has totally revolutionized my family's well being. He completed the work quickly and flawlessly in a manner I would expect to see from a large, conglomerate business.

As a local, Jeremie's knowledge of the nuances present in our local water system advantages him over any competition. He is honest, fair, eloquent, and dedicated---in short---the commensurate professional.

Kim H.

7/13/2017

I just had my water heater replaced and couldnt be happier with the quality of service. Jeremie and his assistant were on time and super friendly. They answered all my questions, gave suggestions and did a really nice job replacing the water heater. They even touched up some cracked paint where the water tank was standing when they finished. I'm really happy with the job and I'd recommend them to anyone who needs this service or plumbing. A+! Thank you!

Blake N.

6/19/2018

These guys are the best plumbers in the business. We had 3 different plumbing services come out to do inspections, all of them missed what Jeremie and his crew found. If you want the job done right, talk to Jeremie!

Sheena S.

1/31/2017

Jeremy is friendly, affordable, and honest!! I have had years of bad plumbing experience and he if very knowledgeable about his services. He will explain everything to you and give you the best price. He does an excellent job, look no further!

Art W.

1/23/2020

Jeremy and his guys did hydrojetting and some general repairs for me, all done quickly and correctly at a very fair price. The impressive thing though was the leak under our concrete patio that they found and fixed. I was prepared to have 100+ square feet of concrete torn up and replaced to get it taken care of. Jeremy however tracked the source to within a foot of the leak which turned a major concrete project into a minor patch saving me $$$. if you need a plumber go with these guys, you'll get good work and honesty.

Jenny S.

04/07/2017 12:00:00 SA

Jeremy is a great plumber. I am so happy with the work he did and the services he provided. He really went above and beyond to help me. You can't go wrong hiring him and he's reasonably priced too. He was even willing to come out after 8 pm for no extra charge. A+++ service!

Corrie Z.

06/07/2018 12:00:00 SA

Jeremy with On call Plumbing was amazing!!!!!! I saw him doing work a couple houses down from me and asked if he would come by to look and see what the problem might be.. he was more than happy to do it.. this was after having 2 other plumbers come out with giving the incorrect plumbing issue.... he guided me through my process and made me feel so comfortable...... my leak is fixed and i more than extremely happy with his professionalism and how quick he came to help me... if you need a Plummer this is the guy to call!!!

William R.

1/23/2017

So I had a break in my water line I tried to fix it my self but the rain. Kinda slowed me down...I called on call late and night and he showed up when he said he was going too...we the leak fixes and found another one.. I called it quits for the night, and he said he would come back the following morning and repair it...he did and did an excellent job... thank you ON CALL plumbing...definitely will use you again..

Denisse H.

07/07/2018 12:00:00 SA

Excellent service & reasonable prices....4th of July around 6am, We had a catastrophic water leak causing damages in the master bathroom/ bedroom & kitchen ceiling. I called On Call Plumbing & Jeremy was able to comes and help us with the issue right away. Also, he told us to contact our insurance company right away to open a claim due to all the damages. We really appreciate your help as well as going the extra mile to help us with this issue since we have never experienced this before. Thank you Jeremy!

Nahlyee V.

03/02/2017 12:00:00 SA

Jeremy is the best!!! We had a plumbing emergency yesterday out here in Acton. Jeremy came within a few hours of my initial emergency call and stopped the leak. Then, when our booster pump gave out, he knew the service provider personally and got them to come out the very next morning to make the needed repairs. He took the time to correctly identify the issue with the pump, and didn't leave until the job was done safely. Their price was very reasonable, and I'll definitely use them again. Highly recommend!

Keith S.

12/09/2017 12:00:00 SA

We hired Jermey to clean up a mess made by another Plumber... not only did he fix there mess, he helped us get a refund from them, and installed the water softner system we had origionally wanted, gave us an extremely fair price, and even came back a few times just to check up on the system and make sure we were still happy with everything.

Amy C.

6/27/2017

My grandmother's swamp cooler broke yesterday on a 100° day. I called around to several local and non-local companies and not one returned my call. I got on yelp, found On call Plumbing, called and got a hold of Jeremy and he came within an hour because he knew my grandmother needed air. Not only was he professional, but he didn't drive up the price in a time of need. Jeremy was very knowledgeable and more than willing to explain the issues we were having. He gave thorough instructions on the work to be done and completed it in a timely manner. Jeremy and On call plumbing deserve a five star rating.

Kristen P.

2/20/2017

Awesome and honest plumber. I highly recommend him! He will make sure that your toilet is for sure unclogged!

B T.

11/24/2016

Fast reliable service! My toilets backed up in my rental home in Lancaster. The showers started filling with water from the drain. They were fast on scene and had the issue fixed before any damage was done. Lowest bid I found and great service

Rachel S.

1/16/2019

Started the morning off with a cold shower.... everybody's worst nightmare. My water tank is only a year old and after checking, noticed the pilot light was on but there was a blinking LED light coming from the water heater. I called around and today was a busy day for the plumbing industry and instead of telling me they were booked for the day on call plumbing was honest with me and told me they'd make room for me toward the end of the day. They stayed in contact with me throughout the day letting me know that one of their calls had run longer than expected but they would be sure to stop by my house as soon as they were finished. They came over and it ended up being a small fix, something that had to do with an error on my end. They were very gracious, talked me through the entire inspection and let me know exactly what was wrong. It ended up being a possibility of two different things. After they had charged me for the visit they let me know that if tomorrow, I still didn't have any hot water they would be glad to come out, change my water heater considering it was still under warranty and only charge me for the labor and what I paid tonight for the visit, would go directly towards that. I'm so thankful that I found a plumber in this town that didn't try to overcharge me or oversell me. On call will forever have my business!

Roger W.

08/12/2016 12:00:00 SA

Outstanding. Knowledgeable, polite, and has all the latest high-tech leak detection equipment. Jeremie and his team must be the first and only plumbers you call.

Scarlet G.

1/31/2019

We had a leak under our sink and Jeremy responded to our Yelp request in 15 minutes. He came by the next day with one of his crew, and was very respectful and down to earth. The next day, we realized the sink was still leaking. He came back to fix it, and did not charge us for the extra visit. He also gave us great tips on our upcoming bathroom renovation, and offered us his discount for our toilet purchase. Jeremy is very trustworthy and great plumber, we will definitely be using him for our bathroom sink and toilet installations.

A A.

5/20/2019

I had a plumbing issue that I needed to get taken care of and after calling a few other companies and getting quoted ridiculous prices, I found On Call Plumbing to be priced right and much more transparent through the process. I would highly recommend them because they were a pleasure to deal with.

Connie G.

6/30/2016

I have used On Call Plumbing Services for several problems over the past year. Jeremie and his crew are always professional, honest and informative regarding whatever issue I've called them to come fix for me.

I've never felt taken advantage of, or felt pressured to spend a lot of money to fix the issue. I'm always pleasantly surprised by what he charges. His prices are super reasonable and not outlandish.

I will call On Call Plumbing anytime I need to fix a plumbing issue. I highly recommend his company.

Sheldon C.

08/12/2016 12:00:00 SA

Don't even look anywhere else. Call On Call Plumbing...You will be glad you did!!! The quality of service, the workmanship and the speed are all TOP NOTCH. The customer service sealed the deal. On Call is my plumbing service from now on.

Lee L.

5/29/2016

On call Plumbing is one of the best plumbing companies I've ever dealt with. They provide prompt, fast, and courteous service for a great price!

Kevin R.

3/29/2016

Jeremy and his technician were awesome! Very fast response, very courteous, very thorough work at repairing an internal wall leak, all at an amazing price!! We've found our new go-to plumber and we highly, highly recommend On Call Plumbing!

C S.

02/12/2019 12:00:00 SA

The team that came out to perform my hydro jetting service was prompt and professional. If found their work to be honest and quick. Some teams try to drag out the job and bill by the hour. It was clear to me that On Call was looking to build repeat and loyal customers, not just make a quick buck.

Justin M.

04/02/2019 12:00:00 SA

Great service and quality work. Fast response and good communications through out the the whole job.

David B.

01/01/2016 12:00:00 SA

Fantastic service and excellent pricing. Jeremy and crew are knowledgeable and friendly. New Year's day, no problem. Thanks so much.

Leigh Ann H.

10/13/2018

Wow! Thanks so much for your help Jeremy! After moving into our townhome this morning we discovered that the hot water heater pilot light had gone out. We called another plumber's # that was on the water heater and they gave us an estimate of 1 hour for their plumber to come over. After waiting 5 hours and still no technician we called On Call Plumbing. Jeremy soon called my husband back and talked him through lighting the pilot without even charging us a service call. We will definately use On Call Plumbing next time we need a plumber.

Dawn D.

6/14/2016

Amazing service! These guys rock! They make the extra effort to ensure things are perfect. Use top quality materials. Arrive when they say they will arrive, if not earlier. Can't say enough about Jeremy and team.

Nancy M.

06/01/2016 12:00:00 SA

Jeremie knows his plumbing, and did a great job on our swamp cooler. Just in time for the hot weather. Thanks

Kimberly G.

01/10/2016 12:00:00 SA

Amazing, friendly and saved our day at 9 pm on a Sunday! Prices were superb!! They are great! Highly recommended! We called several other 24 hour emergency service and they did not answer or were rude. On Call plumbing was prompt and extremely friendly! Thank you so much!

Sarah V.

10/15/2018

Jeremy was amazing to work with and did a great job. He was able to come the same day I called. Diagnosed the problem with our hot water heater and was able to install the hot water heater the same day. Work diligently on other plumbing issues in the house that the old water heater had caused. Went above and beyond and even checked in the next day! Highly recommend him and his business! Knowledgeable, professional and most importantly high quality work!

Melanie C.

5/16/2019

Jeremy and Rodney at On Call Plumbing are absolutely amazing. We used them today to install an in house water line and drain and they are so knowledgeable and friendly and go above and beyond! They will be our go to in the future. Very honest, professional, personable, and great service!

Dean P.

02/03/2016 12:00:00 SA

These guys rock. An honest hard working plumber. This guy busted his butt on a Saturday to replace a gigantic water heater. They earned all the good reviews they have.

Mark S.

3/27/2018

Avoid at all costs. We had a sewer main back up on a 100+ year old house and called On Call for help. They were able to get there in a couple hours. They replaced a clean out on our drain line, sent a water jet through the pipe and showed us a video afterward. The bill was in excess of $1,000. Called to complain, but to no avail. I had someone come and look at the drain to have it replaced, they said they have never billed a customer more than $400 for the same work done by On Call. Never again.

J R.

07/09/2018 12:00:00 SA

Very thankful for Jeremy's help! He answered the phone on the first call and walked us through what the issue was on our Water heater. Turns out we just needed to push a button to get our pilot to relight it. He talked us through it over the phone at no charge - Honestly knowing that he helped us solve the problem over the phone and didn't take advantage of us and charge us will make him our go to Plummer from now on. I got his name and number from my brother who was very satisfied with the services he had from Jeremy at his house. Thanks Jeremy!

Suzanne C.

2/14/2020

When home disasters occur it can be unbelievably stressful, after all, few things are more important to us than where we live and are supposed to feel most comfortable. I've found that when these difficulties occur, one of the only silver linings can be if you're fortunate enough to find the right people to help you. Some people just do their jobs because they must in order to survive while others do it with the idea that it reflects who they are and their values. Jeremie and the entire team at On Call Plumbing are most certainly the latter. They are kind, knowledgeable and professional, fair, decent and honest. They helped me when I was at my wits end after a pipe break in my home - resulting water damage and the decision to do what I was hoping to avoid for the last several years - re-plumbing the entire house. This was the 6th time I've had a leak in recent years and I couldn't continue to live here waiting for the next one to inevitably occur. It was a huge job but they did it seemlessly and with as little disruption to my home and life as possible and with an integrity that I've rarely experienced. When bad things happen it's nice to be reminded that the world is full of good people. On Call Plumbing represents this in every possible way and I couldn't recommend them more highly

Margrit D.

3/17/2018

This review is a little late, but dealing with a remodel and had no internet for a bit. Found Jeremie through Yelp when my remodeling contractor found cracked waste line pipe during our renovation. Jeremie was everything Yelp reviewers claimed he was. He was very quick to respond and fit us in to be seen. His sense of urgency is high, as it should be with plumbing issues. He has a wealth of information in dealing with insurance companies and looking for options for repair. He clearly identifies issues, explains options, gives cost estimates and is very reasonably priced. He tackles difficult situations head on (like digging down 8 feet to repair piping) and resolves matters quickly and cost effectively. He goes above and beyond in providing excellent customer service. I highly recommend him and will continue to call on him as needs arise.

Danarra B.

09/04/2015 12:00:00 SA

They saved me a big bunch of trouble! Had a leak in the front yard. They showed up when they said they would, were professional and friendly, and had the whole thing fixed in an hour! Love these guys!

C D.

4/20/2015

I called Jeremie and his crew a bit after 5:00PM when I had a toilet that stopped up hard. Within 45 minutes, Ryan came onsite and was taking care of business. He spent a good 2+ hours troubleshooting a tricky line issue - consulting with Jeremie as this clog was a real mess.

I really appreciate how quickly these guys came to my aid (and I live way out in the hills), how fair the price was, and how professional and courteous Ryan and Jeremie both were. And, after everything was done, Ryan did a terrific job of cleaning up.

I have another job for them in the near future and would recommend them to my neighbors without a second though. Definitely a great group of folks!

Eric M.

09/08/2016 12:00:00 SA

Used On call for my home. Had a issue with with softwater system. They where on time with great price and customer service.

Donovin L.

6/27/2018

Thanks Jeremie! Jeremie took the time and explained what was going on with the mysterious water dampness leaking into my living room. Appreciate your time and honesty.

Stacey B.

09/11/2017 12:00:00 SA

Jeremie from ON CALL PLUMBING installed a new water heater today. He was professional, efficient and well informed on all codes in santa clarita. He explained everything he was doing and gave me helpful hints on the future upkeep of my unit. He recommends draining the water heater once a year which we will now do. The best part was same day service and I now have water again thank you Jeremie.

Tamara F.

08/06/2016 12:00:00 SA

Jeremie and his crew were honest, knowledgeable, and fast. Jeremie was down the street on another job when I called him and he came right over and assessed our job and answered all of our questions. He is easy to get a hold of and always explains everything he is doing. He was familiar with our area/neighborhood and knew exactly what we needed.

We had a main line sewer pipe break and every other plumbing company wanted to drill threw our kitchen and bedroom floor. This would have caused us to go to a hotel for who knows how long! Our homeowners insurance supported the invasive in home demolition. But Jeremie at On Call Plumbing has a trenchless outside drilling method that allowed us to stay in our home the whole time! The insurance and the other plumbers didn't even know about this new innovative non-invasive method!!! The other plumbers who I got quotes from, were asking me for Jeremies phone number!!! So needless to say, we were very happy we went with On Call Plumbing.
.

Jessica K.

04/07/2017 12:00:00 SA

I'm so impressed with Jeremie and On Call Plumbing! Our water heater was leaking and in a terrible state, but we work 12 hour days during the week and it's difficult to get a plumber on the weekend. I was very stressed about when I was going to be able to coordinate service, and the estimates I did get were awful. I sent On Call a quote request through Yelp, and Jeremie gave me a call about 10 minutes later if that. Once he got the information, he made what I thought would be an inconvenient process super easy for me! I came home to hot water again, and I didn't even have to try to get out of work early because he worked with me and my schedule. I was totally not expecting to be able to have a shower with warm water tonight, but On Call got it done! Jeremie was very kind and great to talk to -- a guy who already feels like a friend right when you meet him. I really appreciate his work, and I'm glad I now have someone to call whenever I have a plumbing issue. Wish I had called him sooner!

Brandon D.

08/03/2016 12:00:00 SA

Great service. Quick response time. Very professional and friendly. Also very knowledgable. Will be using this company again.

Tim L.

07/10/2014 12:00:00 SA

So I had a problem with the water pressure at my house. The shower would barley drip water if anyone was using water in the house. I found on call plumbing. They came out in about an hour. Jeremy replaced my pressure regulator and fixed the issue. The price was a little more than I expected but the quality of the work was well worth it. They were really fast and professional. I will be calling them again if I have any more plumbing needs. I will be recommending them to my friends now. Jeremy was awesome thanks!

Gary J.

09/09/2016 12:00:00 SA

Jeremie, On Call Plumbing, should be commended for his great work, outstanding customer service and fair and honest pricing! Called back within a half hour, showed up on time, was very knowledgeable and thorough but fast, very professional, and was super nice and friendly! Amazing experience! Would highly recommend!!! Lucky to have him in Acton, Agua Dulce, Santa Clarita, Palmdale, area. Almost can't wait for my next plumbing project to call him again (knock on wood)!

Delores L.

08/09/2016 12:00:00 SA

Talk about a small world! Put out a request for price quote, got two replies, only one that actually thought my time was valuable enough to show up as promised. Started talking to Jeremie only to find out we have mutual acquaintances. I received a written quote, and when other plumber never called or showed up for appointment, I hired Jeremie, he returned next day, did an outstanding repair job, was honest, and was priced fairly. He is now my BFF Plumber! Small world!! Very professional and worked in a timely manner.

Lisa M.

02/06/2016 12:00:00 SA

A pipe in my attic sprung a leak causing water to come through my ceiling :( Jeremie was here quickly and fixed the pipe. My walls and a door jam are saturated with water. He called an extraction company for me, to begin the process of drying out and replacing the soaked drywall and door jam...something I would have no idea of how to do, or where to begin. Jeremie has followed up twice to see if I was being taken care of. Jeremie ROCKS! Honest, reliable and hard working. He's earned my respect and from here on out, I won't go anywhere else for any plumbing needs!

Eloy C.

7/20/2017

Fast and affordable, I have been using Jeremie for several years for all my plumbing needs. Honest and reliable plumber. Thanks for your services.

Brittany D.

06/09/2016 12:00:00 SA

Jeremie is awesome! I work from my boss's house and when we had a flood in the house, they came to the rescue! Slab leaks are a pain to deal with but they helped with the repair and made it as painless as possible. Thanks Jeremie for a wonderful job! -Mike Elefante

Shaun O.

06/01/2016 12:00:00 SA

This is one of the best experiences with a plumber that I have had. He took the time to locate a very elusive cleanout valve, explained all my options and gave me very useful advice, performed the work quickly and efficiently, and at an extremely fair price. I have found the plumber for my new house. I would recommend On Call Plumbing to everyone.

Jeanine M.

01/01/2016 12:00:00 SA

Amazing - said they would be here in 2 hours arrived in 15 minutes on New Year's day! The work was done quickly and efficiently - they're knowledgeable and straightforward. I would recommend this company to anyone who needs any kind of plumbing work.

Theresa G.

4/30/2014

I have called a lot of plumbing co. Before, I had what plumbers call slab leaks before, I did not expect to receive the service I received on 4-27-14 due to the fact that I have had bad experiences before. They were on time straight to the point and very clean! Which is very important to me. Personally! They located and fixed my slab leak that seemed to be in minutes! And the best part is they only put a lite hole in my kitchen area and repaired it and u can't even tell that they were here ! I would recommend this company to everyone that needs a plumber ! They were clean curtious and very professional!

Scott M.

07/06/2014 12:00:00 SA

Is this company for real? I used this company for a tenant in Palmdale. Jeremy's service visit consisted of a telephone call. My tenant told him the water heater was not working and he said he would order the part. 5 days later (still with no hot water) Jeremy finally got approval from the warranty company to proceed with repair - so he decides then to order the part (2-3 days for the part to get there). Meanwhile, I send another plumber to re-light the water heater (Voila - hot water - would have been solved with an initial visit but that would have been too much trouble). Over a week later, Jeremy shows up with the magical part and realizes the water heater is turned on and producing hot water. Rather than install or replace a possible faulty part, he decided that he has too much integrity to fix what may have caused the water heater to go out in the first place. My tenants sure appreciated one week with NO hot water because these guys are too lazy to come out for a service visit when called and then order a part that they later decide is not needed - seriously?