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Local Service Pro Plumbing

Local Service Pro Plumbing

Plumbing Service
18740 Oxnard St Ste 309 Tarzana, CA 91356
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Description

At Local Service Pro Plumbing, we pride ourselves on being YOUR Local Neighborhood Plumber. We have been serving our local communities and neighborhoods since 2013 and we are proud to bring the skill, experience, and equipment of a large company with the friendliness of a small family business to every home and business we service. We are well equipped and well-diversified in the most advanced industry standards, tools, and methods. We are licensed, bonded and insured and can service any residential or commercial issue you may have. We have the tools to diagnose, repair or replace any plumbing system. Local Service Pro Plumbing is proud to offer Emergency Plumbing, Garbage Disposal Repair, Gas Line Repair, Gas Leak Repair, Leak Detection & Repair, Plumbing Repair Re-pipes/ Pipe Replacement, Tankless Water Heater Repair & Installation, and Water Heater Repair & Installation. We also offer Drain Sewer Cleaning, Drain & Sewer Camera Inspection, Hydro Jetting, Sewer Repair, and Tree Root Removal! We make sure to use top of the line equipment to ensure your plumbing needs are efficiently attended to. We provide free 2nd Opinions and 24-hour emergency plumbing services 365 per year, serving your home or business with good old fashioned service! We understand that plumbing emergencies can happen at any time of the day or night. That's why Your Local Neighborhood Plumber can assist you at the drop of a hat. We are here for You when You need us most.

HISTORY

Established in 2013.
Local Service Pro Plumbing was founded with a mission to provide affordable plumbing with good old-fashioned quality service! From the moment you call our office to the technician dispatched to you to our follow-up after service is completed, we keep you in mind. Our primary goal is to provide the best quality customer service available. Our goal is to be leaders in the plumbing industry in both skill and customer service. We consistently apply our technical expertise and excellent customer service to build our reputation, so you know who is stepping into your home. Our competitive pricing proves that we are committed to providing the best service for the best price. Our 24/7 plumbing service is active 365 days a year making us available when you need us most. We are proud to say that Local Service Pro Plumbing is the local neighborhood plumber for our hometown Tarzana and Encino, Sherman Oaks, Los Angeles, Burbank, the San Fernando Valley, Pasadena, Santa Monica, Studio City and more!

ABOUT BUSINESS OWNER

We are YOUR Local Neighborhood Plumber!!  We are family owned and operated and LOCAL.  #LSPPlumbing #TeamLSP #TogetherWeAchieveMore

SERVICES

Emergency Services, Toilet Repair, Sink Repair, Faucet Repair, Sink Installation, Toilet Installation, Faucet Installation, Drain Installation, Gas Water Heater Repair, Tankless Water Heater Installation, Backflow Services, Gas Water Heater Installation, Hot Water Recirculation Pump Repair, Water Heater Leak Repair, Pipe Repair, Drain Cleaning, Bathtub and Shower Repair, Pipe Installation, Garbage Disposal Repair, Electric Water Heater Repair, Tankless Water Heater Repair, Garbage Disposal Installation, Electric Water Heater Installation, Sewer Services, Bathtub and Shower Installation, Hot Water Recirculation Pump Installation, Virtual Consultations, Leak Detection, ,

Reviews

Morris B.
Morris B.
4/29/2023
I had standing water in my bathroom sink. I contacted LSP and they fixed the problem quickly and for a very reasonable service fee.

Anthony Miranda , the technician they sent out , did an excellent job .
He was courteous , very highly professional , very quick in diagnosing the issue , very clear in communicating how to repair it and explained how to minimize experiencing having this problem again.

Plus , there were no hidden charges

It is my pleasure to highly recommend the is plumbing company
Mo H.
Mo H.
5/14/2023
A great experience from beginning to end.  I reached out to on a Saturday to request a quote via Yelp to address a sink drainage issue.  Got an immediate response and from there, communication was excellent.  The company was able to accommodate my schedule and send someone out the following day (a Sunday), which was very helpful. My technician Jonathan was punctual, professional, and friendly, and he did a really great job repairing the sink.  The pricing was very reasonable.  

I will not hesitate to use this company / Jonathan again in the future.
Diuliani A.
Diuliani A.
05/09/2023 12:00:00 SA
My kitchen sink backed up when I wasn't home and overflown to get things more complicated I'm on the first floor and it's a joint pipe so after a quick search on Yelp, I found a Local Service Pro Plumbing and the team saved the day.
Shout out to Gabriel and Art. They were amazing! They took care of the problem right away.
The main clogged/damaged building pipe was replaced and a bigger problem was completely avoided. I highly recommend Local Service Pro Plumbing!
Monica E.
Monica E.
03/06/2023 12:00:00 SA
We were in a mess with a pipe that leaked in a bathroom.  Andy came out
(after another plumber who was ridiculous in wanting to tear open walls and our slab floor).  Andy assessed the problem and told me what he thought the problem was.  He was correct and fixed the leak immediately.  He was so kind and courteous.  I would definitely call Andy again for any plumbing need that comes up.  He knows what he's doing!

M. Edgerton  Los Angeles
Lily W.
Lily W.
2/21/2023
### 2023 review 8/100 ###

Dishonest company.  Be very careful.  After I posted my negative review, they harassed me with phone calls and Yelp messages, offering FREE services in exchange to delete my negative review.  When I refused since I have zero interest to work with then, they offered to pay the bills for unnecessary tests and useless equipment for restoration that their plumber/supervisor John recommended (and got referrals money for, very likely).   Then they lied to Yelp HQ claiming I threatened them with my negative review and asked them for payment.  That says a lot.. about this business values and culture.  

DO NOT RECOMMEND.  RUN, don't walk away.  

-- original review posted back in October 2022 --

Do not trust anybody at this company.  Filter out and read carefully the 1-star reviews from real life customers' experiences in dealing with LSP.  1-star for Luis on Yelp chat was helpful navigating lots and lots of miscommunications.... But that was about it and the beginning of a week long nightmare that ended up costing me $2500 with no work done and no pipe leak fixed.  Day 1: water incident happened while I was gone the whole day.  I came home to a wet ceiling and water dripping from my garage ceiling. Day 2: John the supervisor, who's also a certified plumber came out to give me an estimate to fix my pipe leak in the garage.  Instead he recommended his Buddy of 20-years, Carlos at Xact restoration to take good care of me Note: LSP works with 2 other restoration companies. But John gets free services from Xact, do he highly recommended Xact. But after what transpired in the past 2 weeks, I believe John gets his 20% referral fee -- as what commonly happens in with contractors working with each otherDay 3: I get a call from AJ asking me about another project to do -- that I mentioned to John.  Way to upsell.  Ugh you haven't even fixed the pipe leak and you already getting greedy? Day 4: by now I've been dealing with FIVE different  vendors, all because of John and his buddy Carlos at Xact. That evening I found an honest guy who was shocked I've been left without running water for all week.  Day 5: got rid of all greedy vendors.  Met with the honest contractor that I hired on the spot. Leak fixed and I had running water the next day on day 6... finally!  Is it so hard to find ONE 100% honest, fairly priced and trustworthy contractor?  

So... John the supervisor & plumber is fully updated on what went down with Xact.... He has not returned any of my texts nor my calls --- after he so highly recommend his buddy Carlos who's the owner of Xact restoration.  

Conclusion: if it looks too good to be true.... It ***is*** too good to be true.  Trust your instinct.  I believed and trusted John... but sadly  I was proven wrong.  It's very disheartening when contractors take advantage of people facing crisis situations.  I was taken on some greedy contractors joy ride and paid the $$$$$price.  First and last time.  Lesson learnt.
Wendy P.
Wendy P.
4/20/2023
Thanks to Gabriel for helping me put in this deceptively difficult install. The company didn't send out some parts and Gabriel ordered them and communicated with the company when we encountered more problems.
He's very respectful and listens carefully. ( He also has good taste in music)
Thanks Gabriel!
Wendy Pineira
Oxidize Salon
S R.
S R.
2/19/2023
I had a leaking valve on my water main, causing low pressure and significant erosion to my hill side. After requesting a plumber through the Yelp site, one of the first to respond was LSP Plumbing. They were very persistent in keeping communication with me and promised a technician could arrive within the next few hours. As promised, their technician James arrived and promptly assessed the issue. After only a few minutes of negotiating a rate which seemed fair, James went right to work on cutting the line and replacing the valve. He had to leave only once to obtain parts, but within a couple hours, the problem was fixed and the workmanship appeared quite professional. James was professional, courteous and efficent.
A promopt job well done to LSP Plumbing and their technician,
James Tolbert
Xiouping C.
Xiouping C.
3/27/2023
Had a bathroom faucet needed a cartridge change, My tub had a ridiculous mind bending drip literally will drive a most ppl insane. Drip drip drip. ( get tha picture) in F ing insane!!! I had called another plumber month back but didn't have the funds at the time, Aj who answered the phone was easy to work with communication on point and then he sent out technician Jonathan absolutely excellent plumber smart n knows his stuff. Any questions got answered thoroughly. A rare human. Thanks man! Good prices for the work! Oh yah n my faucets are fancy kind so it ain't easy Peezy sh. This is top of line modern bs faucet anyway happy n took the best bath eva having a bath or bathroom is privilege betta ask somebody ...Peace
Charity G.
Charity G.
4/30/2023
Setting up appointment was very quick. Gabriel fixed what was needed in a very timely manner. No more leaky tub faucet. Thank you!
Dave M.
Dave M.
12/01/2022 12:00:00 SA
Anthony and the LSP team were very helpful, kind, honest, and responsive!

Under my bathroom sink, I have 70 year old piping that was corroded, so I wanted to get that replaced.  Anthony explained the different available options, had the LSP team give me a no-pressure estimate, and even gave me time to get other quotes from other plumbers.

I found Anthony to be very respectable, clean, and honest, and did a great job!  He's a hard worker that works long hours and deserves a promotion! :D
Brennan H.
Brennan H.
4/26/2023
Anthony came to replace the shower faucet cartridge and the washer's water lines and was on time, polite, professional, and did an excellent job after the city broke the water valve and delayed the project. Will be using him and LSP in the future!
Eric A.
Eric A.
3/22/2023
I recently had the pleasure of working with LSP Plumbing service, and I must say that I was thoroughly impressed with their exceptional customer service and professionalism. Juan Castro, our plumber, was incredibly knowledgeable and skilled, and he went above and beyond to ensure that our plumbing needs were met quickly and efficiently. He arrived on time, communicated clearly throughout the process, and was respectful of our home and property. I truly appreciate the level of care and attention that Juan and the entire LSP Plumbing team provided and would highly recommend their services to anyone in need of expert plumbing assistance. Thank you, LSP Plumbing, for providing such outstanding service!
Sarah Y.
Sarah Y.
02/09/2023 12:00:00 SA
Honestly, I barely hit recommend businesses to bid or whatever Yelp calls this and I had Giovanni asking me when he could call me.  After about 10  minutes I got quite a few other Plumbing companies reaching out. But, just the  response time alone made a great impression. I agreed to have Giovanni call me at 3:15. Holy Moley, on the dot 3:15  he called. He  was very straight forward about the work that might be done or maybe not have to be done for our clogged bathtub drain.  It takes about 30 minutes at 3:15 to get home, so the 4-6 booking was perfect.

Fermin was our VERY VERY Professional and FAST technician!!  O M G! We thought we were going to be talking snakes and days. He got stuck in traffic so he got here at 5:45... But hello, he was finished at 6:05!! I mean Come on! This is too good! Thank you Fermin! He explained every detail of what the problem was, it was easy to understand and FIXED!!

Thank you Local Service Pros. And BTW, the whole team follows up if there are delays ( like Fermin on the rush hour traffic). Hopefully we won't need any plumbing services again. BUT if we do, we are coming back and requesting Fermin.
Noah F.
Noah F.
05/11/2023 12:00:00 SA
Abel was honest, quick, and helpful. Told me professional work was overkill for my issue, and suggested to try a quick cheap fix I can do for now. Next time I have an issue, I'll definitely reach out to him.
Chris S.
Chris S.
4/14/2023
Andy from LSP Is a kind and competent professional. He arrived promptly as scheduled and I was greeted with a warm smile. After a quick inspection and a brief entertaining discussion about plumbing in old buildings, he was able to quickly clear the drain.  I would definitely recommend his services to others.
Christina G.
Christina G.
04/05/2023 12:00:00 SA
I needed a plumber - non urgent issue and was tired of the same problem existing and other plumbers ignoring my concern.  After requesting quotes for service LSP was the first to respond and have a live person call me to set up an appt that day.  Text a reminder and when in route sent a picture of the technician to confirm it was him.  Gabriel Rodriguez was not only pleasant and on time but he spent over an hour working on the problem which was more than any plumber had done and finally have months the problem is resolved.  He was professional and made sure to clean up the entire site and even double checked to make sure he didn't miss anything.  I definitely found my new plumbers.
Mikey E.
Mikey E.
05/11/2023 12:00:00 SA
My Kitchen sink was backed up, and I didn't know what to do. Art came to the rescue and got us back in working order. He was real with me and broke down what my problem was and what needed to be done to fix it. The work was a little pricey but completely worth it, and Art got it done quickly so I could get back to using my kitchen and finish my laundry! Thank you guys for everything!
Walter K.
Walter K.
04/12/2023 12:00:00 SA
Kitchen sink was clogged, and I needed to go out of town the next day. The time between my first inquiry and the job being done was less then 2 hours. The technician, Art, was both personable and professional. He let me know exactly what he was doing and why, and even helped explain to the general manager of my building that since the problem came from a communal pipe, that the bill was covered by my HOA!  The bill was exactly within the estimate they provided.  The whole experience was about as painless as it could have been. Would definitely recommend.
Regina D.
Regina D.
04/12/2023 12:00:00 SA
Very pleased with LSP plumbing. John Yoro arrived on time, gave me a fair quote for the work and got the job done! Excellent experience! I highly recommend this company and ask for John!
E C.
E C.
05/02/2023 12:00:00 SA
We were hearing a strange noise in one bedroom and wanted to make sure it wasn't a drip or leak that could cause mold. Anthony came out within a couple of hours and immediately assessed the issue (not a leak!), provided an easy solution and was very honest in relaying the low urgency. He also helped show us a few other plumbing fixes and upgrades to consider addressing in the future (again, so honest - no fear tactics) and talked with my partner about outdoor drainage we are looking to install. Can't say enough how much I appreciate his honesty, promptness, and kind explanations - would absolutely recommend!
Alex M.
Alex M.
4/29/2023
Anthony M. and John M. were knowledgeable, kind and thorough. Provided thorough work and explained things clearly.
Christopher T.
Christopher T.
7/14/2022
BEWARE! This company is a scam!

My wife messaged them to inquire about their cost for a sewer line cleaning - they said they had a $79 coupon so she scheduled them to come the next day between 11am-1pm. They showed up at 10:20am. I told the service tech that he's early and that I still needed clear out any brush/shrubs so that there would be no trouble accessing the clean out. He said no problem, he could come back later but then mentioned the charge was $150, which was not what we were told prior. He kept saying that is the charge but finally he agreed to call his dispatch to get it settled.

While waiting, I cleared all the brush to the sewer clean out. After 20 or 30 minutes, dispatch then called us to tell us the tech is saying that the clean out is difficult to access because of trees and/or shrubs and that there's an extra fee for that. I explained that there is a clear path to the sewer clean out and nothing blocking the access. She asked that we text her photos. After yet another 30 minutes they finally agreed that they would only charge $79.

The tech started to snake the line and claimed he found the problem spot which he said he could not fix or clear out. He then ran a camera and said this is the spot that is preventing the snake from working. We would need to repair that part of the sewer line and would provide us with an estimate.  So, he left with our sewer line still clogged and full of water.

The estimate came in quickly. It was $2,500 just to repair that one spot in the sewer line and they would apply the $79 if we did the work with them. I was reading some reviews to see if this company could be trusted because it felt like it was a scam from the minute they said it would cost $150 after quoting us $79. I came across a review where something similar happened. The tech snaked out then sewer line, said it couldn't be fixed and told them they needed to spend more $ on something else to fix the problem. They then went to Home Depot and rented their own sewer line snake and fixed the problem in an hour.

I decided to try the same thing. I ran over to Home depot and rented a medium-size sewer snake for $59 and cleared the line in under 15 minutes. This means the tech did not even try to clear out our line, only to get us to spend more $ on repairs with their company!!
Mark W.
Mark W.
12/23/2022
My garbage disposal stopped working and I requested a few quotes. Local Service Pro responded quickly and had someone out the same day for a free diagnostic. Excellent communication, technician arrived on time, etc.

The problem ended up being so simple that it was fixed in the diagnostic process - as the technician was trying to diagnose the problem, it was fixed. The technician was very knowledgable and gave us some tips on how to prevent this from happening again.

The issue is that I was never given a heads up how much the repair was going to cost because the it was such a simple fix, and after he left I received a bill for the minimum amount for a service visit - $150. I understand that the technician needs to be paid for his time, and there are overhead costs associated with running a plumbing business, but it kind of left a bad taste in my mouth when the free diagnostic turned into a $150 'repair' - esp when it was such a basic fix that took 5 minutes. This was partially my fault - I should have checked youtube first before calling a plumber.

Anyway, I would still recommend their services but I'd keep in mind that the free diagnostic might be misleading.
Austin C.
Austin C.
04/01/2023 12:00:00 SA
Had a plumber emergency on a Saturday. LSP were available, fast and professional. Saved the day.
George T.
George T.
1/23/2023
I had a leaky bath faucet and they came over and fixed the leak quickly.

Great conversation and explanation of the issue and what was going to be done to solve it
Evelyn J.
Evelyn J.
01/04/2023 12:00:00 SA
I had a leaky faucet and out of all my quotes Juan Castro was able to figure out the issue and correct it.
LSP responded timely and Juan was reliable and professional. I would recommend them to my family.
Jamie D.
Jamie D.
03/07/2023 12:00:00 SA
I've used LSP three times now and each time they've provided excellent service. Jonathan was very personable and efficient. This guy has great stories I'm so impressed with him as a person. He is so kind and very knowledgeable he demonstrated what was causing my issue and explained how he would fix it. When he completed the work he showed me that the issue was resolved and what the root cause of the problem was. I can't not recommend LSP enough.
Dan R.
Dan R.
04/08/2023 12:00:00 SA
Great service. I called them asking for a smaller job needing to get done by the next day. They came early the next day, got the work done quickly. Jonathan the plumber was really great at answering my questions, communicating, and getting the work done.
Mike D.
Mike D.
4/25/2023
They came out within an hour to unclog my sink that had a bunch of hair in it. Very professional tech named Jim came out, diagnosed the problem and fixed it quickly.
Sam S.
Sam S.
3/13/2023
We had a problem with our Kitchen sink over the weekend, and LSP was able to send Andy out early on Monday morning. Andy was fantastic and professional -- he immediately understood what the issue was, and was able quickly solve our problem at a fantastic price. I'd ask again for Andy by name, recommend 100%.
Travis H.
Travis H.
4/14/2023
I've now used LSP Plumbing several times. They always do good work and have competitive prices. Juan Castro did a great job replacing my shower valve. He was very professional and friendly, I recommend him.
Jeanie S.
Jeanie S.
12/01/2022 12:00:00 SA
Unprofessional company don't use!

Kitchen sink had clog issues and my husband hired this company to help resolve issue. First plumber attempted to fix job, snaked the pipes and replaced current pipe with plastic pipe for $250. Couple hours later same clog problem.

We checked with downstairs units and found out issue was solo to our unit. Called company again to send another technician out to fix issue since first attempt was unsuccessful. 2nd technician without looking at actual sink quoted $600 to hyrdrojet pipe and/or tear the wall for inspection. We were flabbergasted at such extreme suggestions and asked he fix issue they couldn't fix day before since job was already paid for. He said he'd talk to his manager, left the house got in his car and drove away. LOL
Never experienced such unprofessionalism! It's been over an hour since waiting for the manager  to contact us for full refund. We don't want the pipe or another tech from this garbage company. Best believe we will report to BBB for negligent services.

The manager gave us a full refund so they get another star for that. We reached out to another company and they fixed issue within an hr. Turns out the initial plumber didn't snake long enough to reach the clog. SMH ‍
Annie R.
Annie R.
5/20/2022
We noticed the hallway carpet was wet, suspected a pipe leak in our walls and my husband found Local Service Pro to come out for the fix last Friday. Alex came out, put two holes in our downstairs ceiling, two holes in our upstairs hallway, couldn't find the leak, scheduled to come back on Monday and left for the day. We lived with the leak all weekend.

On Monday, he showed up with another guy, put another hole in the bathroom wall, looked up and down. Said the toilet was the culprit, detached the toilet, announced the mystery was solved, charged us $800 and left. Guess what? The toilet wasn't the source of the leak! We had another group come out who found the source of the leak for only $250 and didn't put any additional holes in our walls, they used a moisture meter. So we are out $800, have multiple holes in our dry wall in multiple parts of our house and a detached toilet, all thanks to Local Service Pro. We literally paid them $800 to make our situation even worse. Now they're not returning our messages to request they at least fix the toilet they detached so we can at least have a functioning toilet.

I'm a mom with two small children and to say I'm mad that these people came in, didn't solve the problem and took $800 from me after making the problem even worse is an understatement. I don't ever recommend doing business with Local Service Pro.
DW M.
DW M.
3/20/2023
They were incredibly quick to respond and set up an appointment.  Junior was an absolute professional and I would recommend him and LSP to anyone looking for the job to be done right.
Amanda C.
Amanda C.
04/12/2023 12:00:00 SA
I called with a toilet issue and the person I spoke to on the phone was able to set me up for an appointment quickly which I appreciated. Andy came out and fixed everything quickly!
Sabrina H.
Sabrina H.
4/26/2023
Yesterday a different technician named Jim E came out from Local Service Pro plumbing and he is also fantastic! Thank you Jim E for having such a can do attitude and for being so patient when we had a hiccup getting into the house rather than rescheduling- I appreciate it! Can't go wrong with Local Service Pro everyone I have met so far is great!
Leo B.
Leo B.
11/02/2022 12:00:00 SA
I felt frustrated during the process. They quoted $79, after talking on the phone with Franklin he mentioned since I live in a multi-story apartment building they need to charge $149 but they will honor the original quote.

The day of service (when the technician Art was at my building) Ace called and he tried to jump the price up to $149 again. Art came in and this time he said it will cost $220 but if I put a good review they will give a discount and charge $120. He didn't even bring his tools at this point. After I showed him the review he went to grab his tools and snaked the drain in a couple of mins. And he said recommended to come back for hydro-jetting for $600 per pipe!

It is too much negotiation for a simple few mins job. I understand I live in a multi-story building and share pipes with other units, but still they quote freely without assessing the issue.
TJ B.
TJ B.
03/11/2023 12:00:00 SA
Professional, timely and budget friendly- the service was great and transparent. Definitely would recommend
Juan P.
Juan P.
03/08/2023 12:00:00 SA
The team at Local Service Pro Plumbing is professional, thorough and knowledgeable with their work. Both Juan Castro and manager John came in and immediately found what the problem was, spoke to our HOA and managed themselves with the upmost professionalism. Thanks to their quick work and handling several moving pieces, we now have our plumbing issues solved. Shout out to the entire team for working extra to resolve fast. Recommended 100%.
Farah L.
Farah L.
10/18/2022
Complete waste of time. Requested a quote to snake a main drain. $99 service call fee with will be credited with work done. A Customer service representative messaged me that there is a special for $75. All good and booked it. Got calls from two different people asking for more information.
Total bait and switch company at the end the price went up to $199 to snake a drain they never came out to see. They were trying to charge me for a hypothetical problem that I know did not exist. I obviously cancelled the request.
They will try to up-sale you. I'm sure they get this past most people who don't know about plumbing.

Don't let them bait and switch you.
Jacqueline M.
Jacqueline M.
02/10/2023 12:00:00 SA
LSP sent Gabriel to give us a free estimate for a leaking shower and clogged kitchen sink.  Gabriel was thorough and detailed about the scope and cost. We ended up asking him to proceed with the work. He has to go purchase a part at our local hardware store and was quick on the actual repair.  Would work with LSP again.
Aggie W.
Aggie W.
03/03/2023 12:00:00 SA
They respond quickly and throughly fix things. Nice to have a reliable plumbing service when you need one!  A.W
Kayhan A.
Kayhan A.
2/20/2023
Juan was great. Thorough, honest, and helpful. I will definitely hire them again. Thank you.
Steven R.
Steven R.
4/20/2023
I had an emergency situation at my house. Bathtubs were clogged toilet were not flushing. I reached out to local service plumbing and immediately got a response. They sent out Jim Estrada for the repairs and he did an awesome job. He was very professional, respectful, courteous, and was explaining the process as he repaired all our problems. I would definitely recommend this company.
Jessica J.
Jessica J.
2/28/2023
Jonathan Yoro replaced our leaking kitchen sink faucet professionally. He also put much needed grout on the back edge of the sink that had not been properly sealed previously and was causing a mold problem. As an added bonus, he had lots of stories about the neighborhood and this house since he is familiar with the area. We appreciated his attention to detail, friendliness and overall hard work. I recommend him and this company.
Todd K.
Todd K.
3/23/2023
I wanted to write a review  because I had such a wonderful experience with Andy who did such an amazing job fixing my issues. He was an incredibly nice guy and we had a great chat while doing the work. He was 100% honest and did the work for the figure that was initially quotes and he did not in any way pressure me or trick me into doing more work! I was so happy to get the exact job I was hoping to get done done perfectly and easily! And I absoutely trusted whatever it was Andy recommended, luckily it wasn't too much work, problem fixed pretty easy!

Local Service was amazing from the moment I called. Luis and Franklin were fast to get back to me, they were up front with very reasonable general costs, they were all respectful, and it was one of the best experiences I have ever had hiring someone for my house who I felt like I could 100% trust - and that is the most important thing when getting work done on your house you love!

Big thanks to all - but especially my man Andy. Such a good guy. And I can't thank you enough for saving the day!
Alex V.
Alex V.
11/18/2022
WARNING!!! DO NOT HIRE!!! TRY YOUR LUCK WITH SOMEONE ELSE!

Had these guys come out for a simple snake/unclog job. They ended up running a hyrdojet on the roof WITHOUT A SPOTTER/someone looking out in the bathroom and FLOODED/DESTROYED our BATHROOM, GUEST ROOM AND HALLWAY! A full demolition was required because it was contaminated water!

We had just moved in to our first home 3 months prior, were inexperienced and the manager took advantage of this. He made us feel like he was on our side only to make things worse. He said he'd have a clean up crew come out to take care of everything and that all we had to do was file a claim with our insurance. He wasn't really looking out for us because at the end of the day we took the hit. The insurance did not recover any money from them and did not find them to be at fault.

LSP wiped their hands clean and walked away like nothing happened. Meanwhile, we had to fight tooth and nail for our insurance to pay the right amounts to reconstruct FOR MONTHS. Not to mention how long it took for us to get our bathroom, guest room and hallway back (Construction guys coming in and out of the house for almost an entire year).

ON TO OF EVERYTHING OUR INSURANCE WENT UP $900/ YEAR BECAUSE OF THESE GUYS!!!

AN ABSOLUTE 2 YEAR NIGHTMARE THAT COULD HAVE BEEN EASILY AVOIDED!!!

DO NOT HIRE THESE GUYS!!! ZERO ACCOUNTABILITY!!!
Yasmeen A.
Yasmeen A.
9/20/2022
I am beyond disappointed in my experience with Local Service Pro Plumbing. I really wanted to like them, and I even gave them a second chance after the first suspicious incident I had with them, and they still pulled some  bull on me the second time.

First, I get a quote for $79 to snake a house. I have it in writing. Make the appointment, the technician comes over. Suddenly get quoted $220 on site because of a very specific plumbing reason that no regular civilian would know to look for. I wasn't even told while I got the initial quote that there would be any chance that the price would go up.

Technician is already there, so I paid it. Technician tells me that I have 90 days to call them back for them to come for free to fix it.

Turns out a month later we still need to fix it. My husband calls the company and asks if the warranty thing is true, and they say yes and that they'd send someone the next day. Same technician comes. After he arrives, CHARGES 150!

I feel like I got lied to twice? Why even mention a warranty if that's not true?There's so much fine print that you would not be aware of.... The lack of transparency is absolutely unprofessional and unacceptable. Don't make the same mistake I did :(
John H.
John H.
02/12/2023 12:00:00 SA
Quoted me $1,500 saying they needed to fix low pressure. Then sent me email lowering quote to $750. I ended up replacing the diverter myself which only cost me $30.
Jenn Y.
Jenn Y.
2/27/2022
My husband had scheduled to have a plumber come over to install our new dishwasher. On the day of our appointment, we were notified that our assigned plumber had called in sick so our appointment was postponed for the next day. The next day comes, and we were informed that our assigned plumber still was out sick. Understanding the circumstance, but still upset at all the postponing, the manager at Local Service Pro Plumbing sent over Jerome.
It turns out our installation was a bigger project that originally thought. Jerome went over and beyond to get the work done. He even did some electrical work that we didn't know would be part of the install process too. It took him 2 whole days to get everything done for us. Great guy and we are happy with the job done.
Teresa L.
Teresa L.
01/10/2023 12:00:00 SA
I was told in writing that the estimate was free but when we talked on the phone to arrange an appointment I was told it'd be $149 to come out. I said I did not want to move forward because of the switch in price, and the company kept calling, saying I could get it free now. I had to tell them multiple times to stop contacting me.
Mandy F.
Mandy F.
1/29/2023
I was able to vey quickly ask for a quote via Yelp which was very simple. And local Service pros was very quick to respond and get someone to my house by the next day! Jon was super knowledgeable and really kind and patient with us. Great service from him!
Paul T.
Paul T.
12/12/2022 12:00:00 SA
Location: San Gabriel Valley
Service: Pipe Bursting Main Line

With sewage backing up into our secondary bathroom Anthony F. saved the day! Anthony was a great help and incredibly knowledgeable in guiding my family through the necessary repairs needed to get our home back up to snuff, he was extremely patient in explaining to my aging parents what the pipe bursting process entailed and worked hard through a major rainy week to make sure we had usable plumbing as soon as humanly possible.

I high recommend LSP for both minor and major repairs as their team is extremely communicative and transparent through out their process.
Dan S.
Dan S.
03/03/2023 12:00:00 SA
They've been great the past few times I've needed help with the hot water heater, but they really stepped up yesterday. My tenant noticed a slight leak, and they dispatched Omar immediately and stayed late to fix the issue.

They'll obviously continue to be my go-to company for any sort of issues going forward and I'll be asking for Omar specifically!
Joseph F.
Joseph F.
02/09/2022 12:00:00 SA
TERRIBLE CUSTOMER SERVICE AND THEY ARE LIARS.

I received a price for a substantial plumbing job from this company.  There is substantial lack of communication between the field and the office who puts the proposal together.  The initial proposal was wrong.  After numerous back and forth emails, they finally were able to give me a correct proposal that addressed the correct work needed.  

They then sent me an email with an advertisement for 10% off my proposal (see picture) and I called to take advantage of that offer.  The office manager came on the line and immediately challenged/interrogated me saying who did I talk with, there is no record of me discussing the discount with anyone,  they already discounted the price, blah blah blah.  She even went as far as to say I never received such an email and to prove it to her.  I sent her the email and she reluctantly confirmed the advertisement BUT said they were not going to honor the ad.   She then left it at I can either accept the proposal as is or find someone else to do the job.

Stay away from this company that promotes deceptive marketing practices.
Allan A.
Allan A.
11/16/2022
Although I am not proceeding with the repair (a leak at the whole house filter at a tankless water heater), I still want to acknowledge John and his visit.  He took time to explain the situation with my tankless water heater, the existing filter and encouraged me to look at the descaler.  Because my unit is over 10 years old, after researching it did not seem reasonable to proceed with the repair.  

I still want to acknowledge LSP and will surely call them whan I decide to move forward on a replacement.
Heather S.
Heather S.
2/28/2023
It would be very simple for the scheduler to let potential customers know there is a $149 trip fee + the cost of the work. The $149 applies to the job if you chose to get the work done - if you don't, you will be paying $149 for them to give you a quote. Lots of companies do charge a trip fee - not being upfront about it, is problematic & I would avoid doing business with LSP as a result.

Tech was knowledgable & patient. Work was good quality.  The work deserves a higher rating however the manner in which they schedule / price is terrible.
B B.
B B.
4/20/2023
Gabriel came to my apartment and was very clean and professional. He was able to locate and resolve my plumbing issue in a timely manner. After he was done, he cleaned everything up inside and outside and left it like it was new. Highly recommend this company.
Katherine B.
Katherine B.
11/08/2022 12:00:00 SA
Great service and great price. Got a quote on Monday and service scheduled the next day on Tuesday. He added a waterline for our fridge and capped a gas line. Everything works, Johnathon did a great job, and had a great attitude. Definitely recommend.
Belsien T.
Belsien T.
3/28/2023
Horrible bait & switch tactics. Plumber quoted me $80 for unclogging kitchen sink with snake, then he went outside and took his sweet time trying to snake it from a trap, when he came back he said he'd have to charge more to snake from the inside but said it would be $50 more. 2 hours later he finishes up and tried to bill me $450 for unclogging a sink! He was stalling on purpose & playing any gimmick he could to rush out once he wrote up the invoice. I called his supervisor & he wasn't much better but I had to haggle & push them down lower to $250 but that was still MUCH higher than any charge I've had to unclog a sink. There was NO ZERO transparency and now it's clear that they use bait & switch tactics from their managers to their field technicians. Streer clear or Run AWAY from them if they show up in your neighborhood you will spend 3x as much can find better value elsewhere.
Leeor T.
Leeor T.
04/05/2023 12:00:00 SA
Andy came by after hours to fix our clogged kitchen sink. He was very professional and quick. We are extremely satisfied with the service provided, thanks  LSP!
Lonakana L.
Lonakana L.
2/18/2023
Jonathan is the best of the best. He fixed our problem fast and quick.  LSP is what it is.
Kathleen K.
Kathleen K.
7/14/2022
We hired Local Service Pro because we were quoted $7000 from NexGen Plumbing to fix a leak in our pipe. NexGen came in and said that in additional to the leak in the manifold pipes and replacing the seismic shutoff valve, we needed to replace 70 feet of underground piping with an upgraded size.

Enter Jonathan from LSP, who did a thorough inspection, and laughed at what NexGen told us. He said the leak and replacement valve can be done for around $1500 and that the upgrade in pipe size wasn't necessary.

Throughout the project, Jonathan was transparent about what needed to be done to have our gas up and running again. He is not only a skilled master plumber, but an honest one who tells it like it is. It was clear from the get-go that he had our best interest in mind and wasn't out to price-gouge us in our very vulnerable condition (we hadn't had hot water in three days!) just to make an extra buck or two.

We did have to pay a little extra to get some parts of the underground pipes repaired, but Jonathan let us know from the get-go that this might be the case. All together, we ended up with $1645 in repairs. It certainly wasn't the $7000 Nexgen quoted us!

Thank you so much, Jonathan, for adding value to our community in the Valley with your integrity as a highly skilled technician. We would not trust the gas and water pipes in our house with anyone else!
Vilma M.
Vilma M.
2/16/2023
Local service pro Plumbing give great reliable service. Very helpful.  Plumber Jonathan is reliable and efficient. Thank you!
Eugene Y.
Eugene Y.
05/01/2023 12:00:00 SA
This was a poor experience. I booked them for an emergency issue and was told that someone would be there between 10-noon that day. Great.  noon came and went and no one came, and I didn't hear until 12:45 that they were going to send someone else.  I had received a couple of ballpark quotes and was expecting $300-350.  When they called after they saw what was needed they quoted me $800.  I asked why and they said the plumber needed to wait around after re building the pipe to make sure there were no issues. So I was paying for his idle time.  I find out later that after he rebuilt the pipe, he left to go to a different job!  So the reason why it was so expensive was he was going to sit there wait for the glue to try and instead he went to another job?!  and on top of that, the pipe was not fixed.  I was told he would return in 1 hr and then he kept getting delayed and delayed and needed to come back the next morning?  They offered a small discount ($50) but the whole experience was terrible.  I will never call them again and neither should you.
Jonathan A.
Jonathan A.
12/04/2022 12:00:00 SA
Our job was simple and was not a rush but they offered various options and communication was excellent.  They use texting and email mostly after the appointment is set so it's easy.  The technician was very nice and left the job area cleaner than when he found it.  I highly recommend these folks - I am going to use them for my next job as needed.
R D.
R D.
12/23/2022
Our house was backing up as we had no clean out drain.   Juan Castro was send out to do the job and he kept us informed along the way. The new clean out valve was installed as well as fixing our main line.   Each day Juan would give us a run down of the progress.   Now we have a new main line and a clean out drain.
Chris S.
Chris S.
06/05/2022 12:00:00 SA
We called Local Service Pro Plumbing for an emergency plumbing issue we had in our home on a Sunday night so they were the only company that had any availability that night. They dispatched a tech who said he could be there by 9:30 that night. After MULTIPLE calls pushing the ETA back three of four times we were told he's 10 minutes away or he's right around the corner, 15 minutes. Finally the tech showed up at almost 11pm (after giving us an ETA of 10:30) He took one look at the issue and gave us an estimate then left.

We then scheduled an appointment for the following Tuesday from 11-1 and at 1:15 there was still no one at our property. I work out of town and my wife works from home so it's very important to us to have a reliable, on time service. At 1:20 I reached out to the office and was told the same thing as Sunday night. 15 minutes way, 10 minutes away and so on and so forth. Finally at 4:30, a full three and a half hours after our scheduled appointment we were forced to cancel the job for the day. I then requested a different technician since Jesus had proven himself unreliable and we didn't feel comfortable having him work in our home.

The following day, right before our appointment, we were told that all of a sudden Jesus was the only technician available. Seeing as we hadn't had hot water in 4 days I felt we had no choice but to continue with Jesus despite the disappointments of the earlier days. My question is why wasn't the office on top of their schedule? How did they not know who was available that day? All around unprofessionalism on all fronts.

Jesus finally arrived (again 10-15 minutes passed the end of our appointment time) when I was not home. He took one look at my wife and smiled and asked Are you mad at me and then laughed when my wife said we just need to get this job done and we've been waiting. What else are we going to say? This man is about to be in my house with my wife there alone.

Overall I've just been stunned by the lack of professionalism exhibited by this business and their employees.
Jade T.
Jade T.
06/03/2022 12:00:00 SA
This is by far the worst company we've ever hired to come work on our home. We had an emergency plumbing situation and were bound by the fact that this company was the only one we could find to come out. We called and spoke with someone at 6:30 and were told that Jesus would be at our house by 9:30. At 9:30 he told us he wouldn't be here til 10. At 10 he said he was 15 minutes away. At 10:30 he said he would be here at 11. Finally, after 11 he showed up and claimed there was a traffic accident. He took a look at our plumbing and just gave us an estimate.

Afterward, we set up an appointment for the following Tuesday to fix everything. I work from home and my husband works out of town so we trusted that Jesus would be by the estimated window of 11am-1pm. From 1-4 we began to receive the exact text we had received the first night. I'm 15 away. I'm 10 away with a new excuse oh my car battery died. by 4:30 we were forced to cancel the appointment and requested that for the next day we would need a new technician since we no longer felt comfortable having Jesus come to our home.

The following day arrive and 2 hours before our window we were told by management that Jesus was the only technician available despite the promises that they made. Did they not know that no one else was available on our previous call just 16 hours prior? They didn't have a schedule in front of them when they guaranteed us a new technician?

We did not feel comfortable with this tech but felt like we were in between a rock and hard place since we hadnt had hot water in 4 days.

Jesus arrived while my husband wasnt home. He was smirking as he arrived and got out of his car he asked me what are you mad at me? and proceeded to laugh when I said we just need to get this job done and we have waited a long time. I felt immediately uncomfortable, something that I had wanted to avoid.

Overall, just a terrible experience we were forced into due to the unfortunate circumstances. Do not go with this company unless you want to have multiple missed appointments and creepy people at your house.
Jeremy B.
Jeremy B.
6/27/2022
Quick response.  Had a scheduling snafu that was quickly solved (no one's fault).  Showed up as promised and I was prepared to spend the funds to solve my leak.  

Here's the thing.  Integrity was shown when they came out.  LSP could have charged me to do what I wanted, but instead they showed me an alternative that cost me no money.  With today's hardships, LSP spent time and money to come see me and didn't charge me a dime.  I'm sure there was a cost advertising on Yelp, driving to my place and not visiting another location.  

Their decision to help me without putting any money into this means they're honest, hard working & a business that we can all trust.  In the future, I know who I'll call when I'm in need.
Bayron L.
Bayron L.
6/28/2022
I called LPS as I needed to repair a line for a  sprinkler control valve. I provided pictures and video of the issues when I made the online request. I was contact by a rep who informed me that he had spoken with their tech team and was told that the price would range a max of $250. He told me that he wasn't a plumber, but had checked with his team and they were confident on the price and being able to do the work.  They have a $99 fee just to come out so I told them that this should work, specially since he made me feel assured of their work.  The first tech that arrived left without even comin in, I had to reach out to see what was going on and was told that a new tech would be here in a hour. Once Mike arrived, he diagnosed the issue took his time to understand how everything was connected and came up with a plan. Mike was very knowledgeable and made me feel great about the plan. Unfortunately he told me that the office had now quoted that job closer to $900. He informed me that normally the minimum cost for the type of job would be $550 and was sorry that I wasn't quoted properly. Unfortunately it felt as the phone rep who initially quoted the job was more interested in getting a tech out and his $99 service fee than getting his quote correct. I couldn't understand how the phone rep, with pictures and video provided and checking with his team was so off on the amount.  I would recommend that LPS gets phone reps who can provide accurate estimates and not be off by 3x the amount. They still haven't been able to tell why they estimate was so off, but I was promptly sent the invoice for the $99 fee.  

photos.app.goo.gl/pRD9FU…

Update: I was contacted by Luis and he explained the big mix up. Unfortunately a few things went wrong and things got mixed up. Luis offered a refund for the service fee and was offering to do the service for the original estimate. I'm updating this as they provided  followed up and great customer service and was able to speak with me an address my issues. Maybe in the future we will be able to do business.
Matt L.
Matt L.
1/13/2023
The entire Local Service Pro team was extremely communicative, friendly and professional from start to finish. Juan Castro did a great job replacing my water heater and getting it up to code -- he is knowledgeable, dependable and very pleasant to work with. Highly recommend Juan and the whole LSP team.
Austin E.
Austin E.
04/07/2023 12:00:00 SA
Incredible service, very prompt, very friendly, and Juan Castro walked me through everything he was seeing/remediation steps. Will definitely be coming to Local Service Pro for any additional work I may need.
Chris A.
Chris A.
02/01/2023 12:00:00 SA
In the end, LSP did a good job installing my new shower valve/trim and fixing my toilet leak.  The plumber Juan Castro was a very hard worker and I could see he was really committed to doing great work.

Communication was a little obstacle.  Not all the work that was on the invoice and billed for was completed (small stuff, didn't replace the toilet flapper but I had to catch it).  I purchased a valve that the plumber recommended to get, but it didn't fit our plumbing (valve was 3/4, we have 1/2... I didn't know anything about plumbing but now I do, so that's a positive).  The correct valve was installed improperly at first, but Juan made sure to come back at our earliest convenience and got it settled.  Extra work was done that I didn't get a written estimate for to approve as I was told I would, and I got a little surprise addition to the bill at the end.  Small stuff that ended up extending the work out from the estimated day to multiple visits.

Plumbing isn't an exact science, you don't know what's going to be behind the walls when you open them up.  Folks make mistakes, things are miscommunicated.  I was willing to be patient and understanding and they gave that patience back to me.  If extra work was done, I wanted to make sure I paid fairly for it.  They ended up taking a little bit off the added invoice for inconvenience and the parts/labor that weren't done.  They took responsibility and I wanted to meet them on that.

I went with LSP because they had a high volume of reviews and most are very well rated.  They do give a significant discount for Yelp check-ins; that might be important information for somebody making their decision.

My shower works, my toilet stopped leaking, and Juan was committed to doing everything right.  Big thanks to Juan and the LSP team for taking care of my home.  I appreciate your hard work and resilience.
Hao Z.
Hao Z.
05/07/2022 12:00:00 SA
I scheduled at 2-4pm on May 6th, then get a call around 4pm to reschedule at 4-6pm, then get another call at 5:30pm asking to reschedule at 6-8pm, I said no and I was told the technician will come 12-2pm the next day (May 7th). Now it's 1:30pm on the 7th and I get a message saying technician is running late again, and they will keep me posed the ETA.
I have been waiting them and changed my plans according to the schedules. Yet they still don't respect my time. I never see a company that disrespects their client's time like this.
Michael W.
Michael W.
3/16/2023
Can't say enough about Local Service Pro and especially Art, the lead technician.  Unlike previous companies that literally didn't know what they were talking about or saying our plumbing was installed improperly and would have to tear up WALLS/FLOORS, Art just methodically eliminated the easiest possible causes and included me in as they ran camera in clean out.  Pointed out potential issues that may need addressing down the road (i.e. blowing a liner in clay pipe due to roots) or installing a clean out for easier access but didn't push these costly options. Was able to clear drain problem without expensive hydro jetting. Highly recommend!!
Vance P.
Vance P.
8/16/2022
Our shower faucet started leaking and I searched yelp and I found LSP. They have high review and decided to call them. I scheduled for an appointment early this morning and they were able to accommodate me right away. Jesus Nunez was the plumber they sent and he was very knowledgeable and professional. He looked at the shower faucet and explained what the problem was. He gave me a quote on the price right away and since I have some of the replacement parts the price was very reasonable for the time and labor that he did. He even gave me a 10% discount. He is very honest and friendly as well. I would definitely recommend Jesus and LSP to my family and friends for all their plumbing needs.
Ben R.
Ben R.
03/03/2023 12:00:00 SA
Omar was thorough, patient, and great, working on a time sensitive matter. Recommended!
Michael H.
Michael H.
12/27/2022
Gabriel did a great job replacing the fill valve in my skirted toilet. Very professional and responsive service!
Melody S.
Melody S.
11/21/2022
Local Service Pro Plumbing came by quickly as soon as we called for the service. They repaired it fast. We are satisfied with the service.
Kate H.
Kate H.
3/25/2023
During the recent rains our basement flooded to over two feet, killing our new gas hot water heater. (fun times....) With this came no hot water for over two weeks. We had several plumbers come out and give us an estimate for repair/replace and we found that LSP offered us the best overall service. By service it includes a prompt response time, easy and flexible paying options, text/phone and voicemail communications, confirmation and time frames that met our needs. The price was the lowest of all the estimates and their technician Jonathan took the time to fully understand the needs of the property. We were made to feel as though we were not just another customer on the list- and someone who mattered to both the company and the technician. We will be using them in a another job and recommend you try it too.
Tony F.
Tony F.
12/07/2022 12:00:00 SA
Juan Castro and the entire LSP plumbing did a fantastic job helping me fix my kitchen sink and rebuild my kitchen / septic mainline. Edwin and Ruben helped me install my new toilets. My experience working with everyone at LSP was great - they are all kind and professional. I will be calling them for any plumbing needs in the future.
R T.
R T.
03/07/2023 12:00:00 SA
Art came and followed up to finish a minor task. Not only did he do a good job, he left his Steelers hat at home!
Roger Q.
Roger Q.
11/15/2022
Art did a great job. Fast, friendly and professional. Had a leaking abs plastic pipe.
Ginny S.
Ginny S.
12/17/2022
My condo was without hot water for a week because my home warranty company failed to find someone who could fix an electric tankless water heater. I contacted 5+ plumbing companies on my own and felt fortunate to find LSP Plumbing. LSP was responsive from the beginning e.g., responded to my yelp message, answered the phone every time I called, followed up, etc. The company has a great communication system - people answer the phone, emails/texts are sent to confirm appointments and let you know when the plumber is about to arrive.

In less than 24 hours, a plumber was at my place. Art was great! Unlike the previous plumber who gave up without really trying, Art was determined to help me figure out what was wrong with the water heater, which I appreciated. Within a two days the hot water was working again!

I'd also like to give a shout out to Jade and Franklin who provided great phone customer service.
Mattias P.
Mattias P.
01/07/2023 12:00:00 SA
Tech came and replaced my shower cartridge. Same day service--came in and got the job done.

While the job was done, there are a few instances that made this experience subpar.

I speak to dispatch and am quoted a price of $150 to have the tech come out and take a look at my dripping faucet. I asked specifically how much it would cost if the only thing necessary was to swap the shower cartridge (which I had already bought) and was told it would just be $150.

The tech comes by in about 4 hours (good response time) but didn't bring any tools--he was told he was going to be clearing a clogged drain apparently so he had to use my tools.

A minute after walking into the bathroom he starts to claim that the dripping is due to corrosion on the pipes and everything needs to be replaced.

I tell him to just swap the cartridge and we'll go from there. He swaps out the cartridge and asks if he needs to reassemble the cover and shower handle because that would be an extra charge, which is laughable because it's literally all of 3 screws. As he's writing my invoice, the charge is now $260, but he tells me if I leave a yelp review I'll get a 10% discount.

They honored the original quoted price of $150 after a little back-and-forth but I'm leaving a review anyway because now I'm wondering if the relatively high rating is because they tell people to leave a favorable yelp review for a discount.
Ray N.
Ray N.
3/20/2023
I unfortunately did not get to use Local Service because of my HOA rules, but I just wanted to leave a review letting them know I appreciate their professionalism guiding me through my plumbing issues on the phone.
Mandy I.
Mandy I.
12/16/2022
Gabriel was awesome and super professional. Assessed the issue and was able to fix it fast. Would definitely recommend!
Bastian P.
Bastian P.
11/29/2022
Jonathan did a great & fast job fixing our 2 leaking showers, and was friendly and great to talk to at the same time. Thank you!!
Dayana F.
Dayana F.
11/11/2021 12:00:00 SA
Thank you Local Service Pro Plumbing for being so professional and a turn key experience for our plumbing needs!

John was super knowledgable about everything between our kitchen sink, installing our water pressure regulator within an hour and finding a unique solution for our dryer vent to push the hot air outside of of our home.

I am so glad I came across Local Service Pro Plumbing, as we feel super confident in the quality of work for our new home!

John was also super personable and had the most beautiful stories about his grand children too!

Highly recco Local Service Pro!
S. S.
S. S.
2/22/2023
These guys are really good. They respond quickly. They show up on time. I received estimates and advice from 7 different plumbers for installation of a liner in my 95 year old clay sewer line.  Art came out and showed me exactly what they would do to fix the problem. I decided to go with Local Service Pro because of their no BS attitude.  One estimate from another big name plumber was nearly 3 times as much as the quote LSP gave me.  Although the LSP estimate was incredibly reasonable, I selected them, because I felt confident that they understood exactly how to do the work. When it came time to do the installation, Art showed up with Mike and Marcos, and they went straight to work. They had the job done quickly, and even gave me a 25 year warranty.  There is no reason to pay the ridiculous prices that some plumbers are charging. It's 100% overhead. Do yourself a favor and give these guys a call.
sara o.
sara o.
01/04/2023 12:00:00 SA
My shampoo bowl clogged at Salon, these guys were able to schedule us same day.
 Luis was very informative, friendly, and was able to fix within 30 minutes. Pricing is also reasonable, thank you very much!
Eric Y.
Eric Y.
03/03/2023 12:00:00 SA
Gabriel really worked hard to fix our kitchen sink clog. He really walked us through the problem and left the place cleaner than before he did the job
Samantha D.
Samantha D.
11/24/2022
My kitchen sink backed up on thanksgiving morning! I started going down the list calling to different companies with not much luck until I got ahold of someone from local service pro plumbing. They had a tech out within 2 hours by the the name of Gabriel. Gabriel was our thanksgiving hero! Showed up and got to work right away. The job was much more work thank anyone anticipated and turned into a 7 hour job. Even though it was thanksgiving and I'm sure he wanted to get home he really went above and beyond. He took his time to complete the job. He not only kept me in the loop on what was going on, but on all service pricing as well. Considering it being a last minute schedule on a holiday the pricing was reasonable. If I ever need plumbing work done again I will use this company and request Gabriel to be the technician.
Kip K.
Kip K.
11/11/2022 12:00:00 SA
Excellent same day super professional & courteous service professionals; particularly Art who came to our home and quickly assessed the situation, providing guidance and clarity to a solution.
Wolfpack B.
Wolfpack B.
03/01/2023 12:00:00 SA
Very disappointing experience. At 4p, I was told a tech would be arriving in 45 minutes to an hour. At 6:15p the tech called to say he was running late.
Kimberly V.
Kimberly V.
11/10/2022 12:00:00 SA
This is the second room we've used LSP and both times we've been very pleased. Today, Jonathan fixed our problem and even checked a few other things out! I highly recommend this company and Jonathan!
Lisa J.
Lisa J.
11/22/2022
I had a simple install for a water filtration system. Obviously the tech didn't want to do it. I was quoted a 3-4 hour job at the cost of $1100. I know by someone else who actually installed one that it only takes 20-30 minutes tops. If he didn't want to do the job or couldn't he should have said so.

*edit-I had a plumber from a different company do the install. Took him 40 minutes to complete the task and charged me $150 which was very appropriate.
Chloe C.
Chloe C.
12/27/2022
We had a clogged toilet and we called Local Service Pro Plumbing. I spoke with the wonderful customer service representative, Jade, over the phone and they were able to send someone the same day.

When Gabriel Rodriguez got to our home he was extremely polite and professional. He told us upfront what the estimate was and he had the toilet fixed within 30 minutes.

Overall, this was a great experience and would definitely call them again with any plumbing needs.
舒
舒
5/17/2022
Johnason is the best and most Professional plumber in this area.

All of my coworkers are grateful for his assistance.

Thank u Johnson. :D
Leticia F.
Leticia F.
11/14/2022
I had a plumbing emergency. Contacted several companies, but these guys responded quickly. Came to fix my faucet within 2 hours!
Jonathan, the plummer,  was friendly and professional. Got to work right away and he fixed my faucet's valve quickly. Like brand new. Needless to say, I recommend this business both for the very efficient plumber and for the very reasonable charge for taking care of the problem. Excellent work, and I will definitely use them for my future plumbing needs.
Ny B.
Ny B.
12/15/2022
We had a long list of repairs needed to be done. The guys they send did all the repairs quickly and affordably. Will be calling them for all our needs going forward!
Joline S.
Joline S.
09/03/2022 12:00:00 SA
Do not book with this company or trust the 5 star reviews. Try filtering to 1 star and you will see all of the hidden recent complaints. This company will bug you to book or sign a proposal, but when it comes to scheduling, their technicians are no where to be found.

They will provide a window of time and they won't make it (and they won't communicate that either until you call asking where they are). They seem to have a rolodex of excuses: flat tires, longer apts, etc. this has happened to us 2x. We called when it was 3+ hours past the latter end of our apt time window and had a very difficult time reaching a manager or anyone to support.

Save yourself time and money - something is wrong with this company and even if they offered to do the work for free at this point, we wouldn't go with them.
Kacey D.
Kacey D.
10/19/2022
Anthony came through and handled the multiple issues I was having with my toilet and shower. Very knowledgeable and good dude to chat with. Used them multiple times
Ricardo R.
Ricardo R.
08/10/2022 12:00:00 SA
It's been a week since my parents have had water inside their home. I called and requested a free estimate to be done for my parents home. At first glance they seemed professional, so I scheduled a appointment for the estimate the next day from 9 to 1pm. I thought everything was going to end up great but it didn't. The technician arrived late at around 1:30pm, the tech was very fast on the estimate and gave us a estimate of 690 dollars with a senior discount.  But I knew that the old galvanized pipe in my parents home would be a constant problem if it wasn't addressed today. So I asked the reps if he can quote me the price to replace not only the existing leaking pipe but to replace all that old galvanized pipes so we won't have anymore issues. Then they quoted me 1130.00 for the job and we accepted and signed the contract under the impression that the all other galvanized pipe would be removed and replaced with copper.  This job was to be performed the next day from 9am to 1pm. So I took a day off from my job so I can help my parents get this job done since they had work the next day.  Guess what the tech didn't show up. They gave me a call and said if we could reschedule for tomorrow morning 9am to 1 pm. I told them that if didn't show today to forget the job and we would find someone else. So then they said he will be at my parents house from 6-8pm. He eventually did show up but then said that the job that he quoted was incorrect and didn't realize that it was going to be more work that previously thought. So then I said it's fine as long as you can do the work right. So now my quote jumped from 1130.00 to 2400.00. At this point my parents are exhausted and waiting for water so they agreed. Now we are scheduled for this Friday. Let's see what happens next. I will rewrite this review after the job is done let's see if they can keep their word this time.
Kim B.
Kim B.
12/19/2022
I'm very happy with the service and repair by Sean from Local Service Pro Plumbing. Super fast response to my request for a free estimate. Sean came out in person and was able to give a professional assessment of the problem with the tub faucet leak. The job was complicated by the fact that the hardware was the original from when the house was built in 1954. His estimate for the job was very reasonable unlike others that were provided without ever seeing the tub faucet plumbing hardware.

Estimate provided on Saturday, job completed today Monday. Wow! Sean is very professional in providing information, working expeditiously and cleaning up debris after the job is done.

Highly recommended! I will definitely go back to Local Service Pro the next time I have a plumbing problem.

P.S. I am NOT in Amherst Mass. Yelp is wacky.
Lijen T.
Lijen T.
09/09/2022 12:00:00 SA
Art helped me run a camera through our pipes to find a bad weed growth that was causing my pipes to be blocked. Great work, very professional, highly recommended
Richard A.
Richard A.
10/09/2022 12:00:00 SA
The issue I had was the shower was draining the water very slowly. I had Art visit me to help with the drain. After he snaked the shower drain, the toilet stopped working. Flushing the toilet was casing the shower to fill up with water and now the shower is no longer draining water. Art and his assistant seem to make my issue worse. After paying them $220 - $150 for travel fee and $70 for a snake drain, my problem wasn't fixed. Now I can't use the toilet and the shower. Art seems like a nice guy but he didn't fix problem, just made it worse.
Emily H.
Emily H.
12/18/2022
Couldn't recommend them more! I called late Friday night with a clogged toilet and they managed to fit me in early Saturday morning for a very fair price. When I was running a little late they were more than happy to accommodate my schedule change. My plumber Sean S. was so kind and helpful and ended up fixing my tub and sink as well, as well as giving me tips on how to maintain healthy pipes and plumbing to get my water bill down. My new go to plumber!
Diana H.
Diana H.
11/10/2022 12:00:00 SA
I reached out to local service pro with an issue for a vibrating toilet/wall after flushing. They immediately responded and were very flexible with accommodations. Would definitely recommend and use them again for any future issues I may have.

Thank you Frank & Juan :)
Sebastian R.
Sebastian R.
9/15/2022
Art was really great. Kind and efficient. Handled the leaking sink the same day. Thanks so much.
Christian H.
Christian H.
9/14/2022
Again, excellent service! They are our go-to company. I'm very impressed with John. When he came out to give an estimate on a pipe repair for our washer unit today, which is on the property but in a detached structure, it was expensive. He took a beat and asked, Are you guys okay? That is a level of compassion and care you don't often see when hiring contractors. Plus, their work is always exemplary.
Matthew W.
Matthew W.
02/04/2022 12:00:00 SA
John was amazing. Not only did he address my plumbing issues with care. He also gave me a lot of advice with different issues around the house. It's great to have a good conversation with someone that is well versed with many things aside from just plumbing. He also suggested that I install a earthquake auto gas shutoff valve for safety. Highly recommend John and LSP for all your plumbing needs.
Edgar L.
Edgar L.
8/21/2022
Great communication and very reasonable prices. Art and Mike did a great job with our main water pipe and water heater replacement. Very professional and would recommend them.
Kenneth T.
Kenneth T.
02/06/2023 12:00:00 SA
Jonathan did very good troubleshooting for my bathroom sink faucet and drain.  The entire sink is like new.  I can now sleep at night.
Candice J.
Candice J.
10/26/2022
Called Local Service to help us with a leaking washer. Really quick response time, I got a call from one of the techs with a detailed voicemail of how someone from Local Service was going to call me the next day (I had contacted them at the end of the day). I received a call from Local Service early the next day and was able to schedule someone to come out that same afternoon.

Our technician, Art, was really great! He sent us a text to let us know he was on his way and was very professional and knowledgable, he explained the problem  thoroughly when giving me my options. When fixing our problem, he also found another issue with a different drain. My pipes were really old so Art gave me some options on how to fix the issue at a later time. They sent me estimates for two different options and called me a couple days after to follow up and see if I had any questions. Overall, it was a great experience, everyone i spoke to was very capable and seemed to go the extra mile. Thank you, Art!
Alexandra M.
Alexandra M.
8/31/2022
Responsive and hardworking. But overestimated a job that was fixed with a quick snake to remove a plastic spoon from my boys toilet.  It's too bad. I had high hopes.
Panos T.
Panos T.
2/17/2022
This business is professional and supportive to its customers. If you need a plumber, this means you are dealing with an emergency. LSP does well under pressure and the team is well trained and knowledgeable.

A special note for Jesus; he is not just an expert and top professional, he is also very hard working and cares about his customers. His goal is to tackle the problem with the minimum cost and hassle for the home owners. Great guy and a leader in his field.
Patrick F.
Patrick F.
2/16/2022
Our kitchen sink stopped up and my wife called to make an appointment to have it cleaned out. Two hours later, Alex was here to knock it out. Twenty minutes later it was cleaned out and we were back in business.

Highly recommend them for any plumbing needs!

Patrick
Mel R.
Mel R.
08/02/2022 12:00:00 SA
Jonathan was FANTASTIC! Such a great attitude, personable, and KNOWLEDGEABLE about a variety of plumbing challenges. He helped my home-bound elderly landlady with removing severely rusted screws from her toilet seat riser and even drove to Home Depot to purchase a sturdy replacement seat. I'm so pleased with the excellent level of service and communication from Local Service Pro Plumbing. THANK YOU for making a challenging situation and actual pleasant experience.
David A.
David A.
1/27/2023
Unprofessional, inexperienced employees that caused thousands of dollars in damages.   When I called management to let them know they would not even send someone out to see the damage and denied everything even though it was fully documented.  Will be filing a case in small claims court.  Worst experience ever!!!
David S.
David S.
7/23/2022
We had a few pipe breaks next to our boiler and they were able to show up very quickly and stayed until 2am to get the job done.
Carl H.
Carl H.
03/05/2022 12:00:00 SA
We had a slow drain in the shower do to a case of wife hair. I called LSP and a E and Dom rolled over and pulled out a clump of wife hair w the snake.
E and Dom were super nice and professional.
el b.
el b.
10/06/2022 12:00:00 SA
I had a different plumber come out and told me I needed to break the wall down and do the work from the interior, it would cost about $1500. I decided to call another place just incase. So glad I did! Jonathon was amazing and helpful and easy to work with. And the job was about $500. Highly recommend this place! Ask for Jonathon.
Brooke T.
Brooke T.
11/17/2022
We had a terrible leak with the hot water valve for the sink and the toilet water supply. We tried to install a Bidet and messed it all up! We called and were able to get someone out to us early next morning. Juan Castro- such a nice, friendly and knowledgeable man who was able to get everything completed within the hour! Cleaned up the area and made it so nice and neat! We recommend him because he went above and beyond. Due to him- we will request him for a couple other jobs that he suggested we take care of soon! Thank you so much Juan!
Christopher L.
Christopher L.
2/26/2022
As part of our recent home remodel, we needed to upgrade our plumbing fixtures as well as some other assorted issues.

We are so happy we contacted LSP Plumbing.  

Jerome, our technician, did a great job with everything that needed to be done.
He showed up with all the parts required to complete the tasks at hand and the overall cost fit into our tight budget.  

I highly recommend this company for  all your plumbing needs.
Jay B.
Jay B.
9/30/2022
Our kitchen sink starting leaking late in the evening and I didn't want to create a more serious issue so I called Local Service Pro Plumbing for an emergency fix. They replied immediately and a guy was dispatched within the hour. The technician arrived and corrected the pipe by extending it and then testing it. Art was exceptionally equip, experienced, and friendly. Haven't had any issues since.
Alina H.
Alina H.
02/12/2023 12:00:00 SA
On Sunday morning I was looking to find a company to come and fix out clogged toilets and I came across the company LSP. The receptionist was very thorough she responded quickly and set up an appointment for same day morning, the technician Gabriel Rodriguez came on time and was very professional, he fixed our clogged toilet and he left the are nice and clean definitely I recommend this company
Rob B.
Rob B.
11/27/2022
We had a blocked kitchen drain on a holiday weekend and needed it repaired quickly as we were leaving town. Juan Castro was able to come first thing the next morning and take care of it. Quote was reasonable and they stayed within it. Juan exceeded expectations and went above and beyond and now the sink works better than it ever has. Great communication all around. 10/10 will use again. Thanks Juan!
Zeke M.
Zeke M.
09/11/2020 12:00:00 SA
We were having a clogged kitchen drain situation today.
We called Local Service Pro Plumbing.
The most wonderful gentleman by the name of
Omar arrived at our door with the most polite and considerate disposition.
Omar examined the situation and gave his best recommendation.
I started discussing various solutions I had tried before.
Omar told me all he knew about clogged drains.
Turns out soap water works better than acid which could actually hurt the pipes.
I really appreciate Mr. Omar's lesson. So much so that I offered him a free commercial on my YouTube channel:

thezekeshow.com

I also offer free healing sessions on zoom or on the phone.

Please join my meetup:

divinesanctuary.org

Thank you
Hank ..
Hank ..
02/09/2023 12:00:00 SA
My technician James was fantastic.  Did a fantastic job on upsizing the piping around my gas meter, helped me by flushing the tankless water heater and helped me fix a gas fireplace issue.  Plus very easy to talk to.   I only want James doing my work from now on!  Also the company did a great job with scheduling and communication, especially with same-day confirmations and notifications that he was on the way for both his visits.  Great job to their whole team!
Eduardo A.
Eduardo A.
9/22/2022
Don't usually write reviews but had Art come do some work in my apt. Dude was on time, very professional, and fast. He did a great job diagnosing the issue and fixing it. Super happy with the service received. 10/10 would recommend .
Steve A.
Steve A.
6/16/2022
Well, I posted a review awhile back ....sometime in March I believe...I had this Company come to my house 02/26/22...Totally terrible work....charge me $199.00 and did nothing...I contacted the BBB and Contractor License Board...I also filed a suite in small claims court.....the company was a NO SHOW.....I proceeded with my case and Won!! $256.00...I believe now I can file and go after his books and bank records for the corp........this company is a piece of work.....I may now be able to get my Attorney involved and let him take over from here....
Steffan H.
Steffan H.
1/15/2023
DO NOT USE THIS COMPANY! We hired them after our basement flooded, destroying our water heater. We had them replace the old water heater with a tankless one that they installed on the side of our house. Everything seemed to be working fine, but the next morning we got a call from the technician who claimed he forgot to install the emergency shutoff valve on the gas line. He came back the following day and installed it, but within hours the water heater had stopped working and we could smell gas. I called the company who sent out a different technician for an emergency service that evening. He couldn't figure out the issue or didn't have the right parts, so he had to shut off our gas and come back the next day. After working for most of the next day, he finally got it up and running again, or so we thought. We woke up the next morning to find that once again we did not have hot water. Checking the unit, it was completely powered down and would not turn back on. We check the outlets and breakers - all fine. Today they have no technicians available to come fix the issue and we may be forced to call in a different plumber for an emergency visit.

At each step of the way, I had asked to speak to a manager. I was repeatedly told that a manager would give me a call, but I have yet to hear from one. After speaking with each of the technicians they sent, I am not confident that they know what they are doing - they all seem pretty clueless. I would strongly recommend going with a different company for any water heater issues.

UPDATE: It's even worse than we thought. A 3rd technician came out this morning, took one look at his colleague's work, and gave us a laundry list of things they had done incorrectly. The most nefarious of which was that he realized one of the technicians had installed a remote wifi control on the panel. Which would be cool if we had a panel that had an app to control it, but we don't. So this tech said: either they're stupid and thought you needed this, or they were controlling it (turning our water heater on and off) from their own phone/app.

They also installed double valves and gas line connections - meaning they did a lot of unnecessary work.

Lastly, they ran an extension cord to an outlet under the house to power the unit. They told us that it would be fine and there was no rush to have a dedicated outlet installed to power the water heater. This other technician told us that this was not true and that plugging the unit into an outlet serving other equipment was one of the reasons we are having issues.

Oh, and we still haven't heard a thing from anyone in management, despite our repeated attempts.

I cannot emphasize this enough: DO NOT USE LOCAL SERVICE PRO PLUMBING. They are either shady, or stupid, or most likely both.
Matthew W.
Matthew W.
3/16/2022
I had an issue with my sub pump, Alex and LSP responded quickly.  They were at my house early the next day, as scheduled , on time and professional.

After careful inspection and diligence, Alex resolved my issue fairly easily and quickly.

I would definitely recommend using their services.
Judy F.
Judy F.
04/07/2023 12:00:00 SA
BEWARE!!! this company does not stand by their client . If one of their employees scam you and two others that you know of, you want to report them to the police or take them to small claims court, this company will not help you in any way, forget about getting any information from them unless you hire an attorney with a hefty retainer, get a court order, only then will they give out information. If you know of or had an experience with one of their workers Juan Segura goes by the name of Junior please contact me at 310-994-9289. He scams people by asking them to give them money to buy merchandise for the job because he does not have any money, asks to make the check out to his name because only he as a plumber can buy it, he claims they will not accept a check from anyone else . He cashes your check and you never see him, his company could not care less about anyone he scams. It is a shame people don't want to help anymore like they used to, I guess robot age makes some people robots, no feeling, no communication, no empathy .
Joon P.
Joon P.
1/17/2022
Just moved into new house and found that A LOT of things are in need of repair, including plumbing.

These guys were quick to respond and come to the house for diagnosis of issues.

1. water circulation pump was running 24/7 - no check valve on pipes
2. no hot water in showers - shower cartridges and one valve was damaged due to hard water.
3. pipes under sink were leaking - p-trap looked like it was glued on.
4. washer and dryer was delivered but not installed - gas line was wrong size.

Jonathan was phenomenal. He really is a master plumber. Knows his stuff. He really took his time to look at how everything was put together (put together very poorly), and then suggested fixes. He values doing the job right, but also takes into cost. He didn't try to upsell - tried to save money when possible.

He definitely takes pride in his work as well. We had a different company on site changing the whole house water filter; when one of the guys was struggling, Jonathan even took time to teach him how to drain the filter so it's easier to carry, and so on.

Will be looking to remodel kitchen; will definitely look to book him for all the plumbing.

Customer service was great as well. Communicates via email/text. Sends invoices to be pain electronically.
Fabiha H.
Fabiha H.
12/21/2021
Phil did an amazing job with fixing our plumbing issue. My family had been trying to manage for a couple weeks (toilet leaking) but that turned into a literal shit show the morning of the appointment day: shower was full of poop coming out the drain. And we had family staying with us the next day so it was extra helpful that Phil could do such a great job in one go.

Phil was very helpful and empathetic throughout, and you don't find a lot of empathy these days. My family were skeptical to call someone this time around because the last few people they've called over the last 5-10 years would do partial jobs. I would recommend Phil to anyone, though. He went over the options and explained things throughout to make sure we were informed. Over a week later, it is still running great.
Eduardo A. O.
Eduardo A. O.
12/16/2021
They sent out Phil to unclog my line and he did a great job and in amazing time. He came out on a cold night and got the job done fast. I definitely recommend them for your plumbing needs. They're very attentive to your needs and offer great expert advice. Definitely go with them if you need this service!
Phil is really knowledgeable and patient. Great team!
Natalie H.
Natalie H.
12/07/2021 12:00:00 SA
We had no hot water in our house on a Sunday morning and after reaching out to several plumbers through Yelp, Local Service Pro Plumbing called me after just a few minutes of sending out the request and scheduled an appointment for us a few hours later.

Originally Alejandro was going to come to diagnose our hot water heater but Jesus ended up taking over for Alejandro for our scheduled appointment. We actually ended up figuring out that our gas meter needed to be reset on our own so didn't get to use LSPP for the actual appointment as I ended up canceling as soon as our gas was working and the hot water was back.

I am giving them 5 stars for the ease of scheduling an emergency appointment and because it was very convenient to text back and forth with their scheduling person.
Mia T.
Mia T.
1/28/2023
Art was professional and was amazing at explaining everything that was going on with my grandparents. He was so helpful and made sure we were all set.
Dash 5.
Dash 5.
10/12/2022 12:00:00 SA
LOCAL SERVICE PRO PLUMBING JUST PULLED A FAST ONE ON ME.

This company made my heart bleeds for overcharged services that I received. I overpaid more than $2,000 for a simple service. They just cut the wall opened and stitched it back because there were no issue with the pipes and I paid almost $3K for this project. My roof was leaked due to the sink countertop sealer was missing.

I feel sad  writing this review because I lost more than $2,000 hard earned money for not understanding about the price for this project and Local service pro plumbing took advantage of me. It's very easy to get rip-off when you don't understand about the price. I am very disappointed with this company. Local Service Pro Plumbing just pulled a fast one on me.
Kristin G.
Kristin G.
07/05/2022 12:00:00 SA
Mike was great, understood exactly what I needed and was professional and kind. They gave a quote that was reasonable, came back the next day, and Jon was complete. He was communicative as well afterwards. Would definitely hire again!
Cherelle G.
Cherelle G.
6/16/2022
Very easy, seamless experience with LSPP. Contacted them through Yelp for quote. Very responsive and immediate, same day assistance. Jesus came out within a few hours of my call. Snaked my backed up kitchen sink/pipes. Also showed me my sewage pipes via drain camera. Recommended future options and pricing if the problem persists. (Hopefully not!) Overall, very happy and would use again.
Becky R.
Becky R.
7/23/2022
Local Service Pro was great! After calling a couple other plumbers and leaving messages with no calls back I was frustrated. I jumped on Yelp instead and Local Service Pro was one of the first businesses to get back to me. They were responsive and flexible with my schedule. Art was my plumber and he was on time, communicated regularly to let me know he was on the way. And he was polite and did a great job fixing our toilet. I will definitely use them again.
Eddie M.
Eddie M.
1/24/2023
Jonathan was great! When the spout continued to leak after he replaced all new valves, he took it all apart and started from scratch to make sure the job was done properly. Thanks, Jonathan.
Ivo P.
Ivo P.
10/03/2022 12:00:00 SA
My experience in short - I was quoted one price, the plumber who came gave me a different price after he claimed to have fixed the problem. 3 days later the problem showed up again. If you want to read my experience/rant in detail, it is available below.

I had an error code on my water heater. I looked it up online and it looked like an easy fix. But I decided to call Local Service Plumbing to have a professional take a look if there was something more. I called them and made an appointment. The call agent informed me it will cost $99 to have a plumber come over and take a look and those $99 would be credited towards any work done.

The plumber came by, opened a release valve and told me - It is fixed now, you owe $250 I told him, I agreed to pay $99 to have somebody take a look at the problem. He said $99 is just for me to come to your house, I have fixed your problem and now you owe $250 I told him he never informed me how much it will cost and I never agreed to pay that amount. He claimed I was trying to 'rip them off'. I told him, spending 5 minutes in my house and asking for $250 sounds like they were trying to rip me off. I told him he can return the heater in the state it was when he came. He said $250 is not for the 5 minutes I've been here, it's for the 10 years I spent in school. He started to put the heater in the state it was, but said This is gonna take me some time, just give me $175 I refused to pay that amount and the plumber just stormed off.

An hour later I received a call from their call center. The call agent informed me my problem was fixed and I owe them $175. I told her I never agreed to pay $175. The agent said they have a recording of me agreeing to pay. I replied, I had agreed to pay $99 not $175 (on the recording) and had the check written already. We went back and fort for a while and the agent informed me the issue will go to her supervisor.

The supervisor called me later and appoligized for all the bad experience. He was a lot more understanding than any of the other people I've talked with and I agreed to paid $125 (even though I've never agreed to pay that amount in the first place, but I didn't want to waste any more time arguing).

3 days after the plumber was in my house and fixed the problem, the hot water stopped and the same error message appeared on the water heater. After talking with the supervisor, I thought maybe it was all a big misunderstanding and I was planning to give them 2-3 stars, but with the water heater running into the same problem as before only 3 days later it means they haven't even fixed what they claimed they did.
Dan T.
Dan T.
7/17/2022
Art is the best.  Responsive and did a great job!!  I would recommend this to anyone.
Emineh A.
Emineh A.
12/31/2022
I would not recommend this company for any  plumbing services or repairs. My husband and I contacted them for an urgent repair. They did not have any empathy to give us early appointment, so rude on the phone. Our apartment needed repairs and they wanted to charge us a higher fee just because of they were short staffed and marked it 'urgent'. They gave us a window of 2-3pm not a call nothing till  after 6pm someone just showed up. They quoted us an insane amount, and told us it's a bigger issues than they thought. After telling them no. We had another company come out and they told us we had a much simpler issues. I am never ever referring any of my family and friends. I do not recommend this place, terrible! Horrible customer service.
Edwin D.
Edwin D.
6/23/2022
Quick to respond, took awhile for someone to go out and check my issue. Once they got out there they were able to fix my issue the next day within a few small hours. Only drawback is they don't patch up the holes. But most companies dont  and they let you know ahead.
Jon P.
Jon P.
05/12/2022 12:00:00 SA
John Miranda did a fantastic job! I had a leaky shower that was driving me nuts. The water would stay on and wouldn't ever seem to shut off. John came over and let me know what he thought was the culprit - and also offered a few other potential problems, just in case the fix wasn't solved (which it was). He ordered me the part, it came the next day, and he promptly came over to fix it. He was on time and very professional, personable, and made the entire experience very easy. I haven't had a trustworthy plumber in LA yet - and he is going to be my go-to moving forward. Ask for John!
Jill A.
Jill A.
12/30/2022
A toilet overflowed and I needed emergency repairs. I was contacted within minutes of requesting a quote through Yelp, and Juan C. came out the same day. He talked me through his steps and checks along the way and potential solutions. After the repairs were completed, he double checked areas for new leaks, and finished the same day! Thank you so much, Juan!!!
Karl B.
Karl B.
12/29/2022
Our technician Gabriel Rodriguez was excellent. Identified the issue and promptly fixed it. He was also very personable.
Rahim S.
Rahim S.
05/02/2022 12:00:00 SA
Awful communication and service.

I made an appointment to estimate the work for house remodel. The person on the phone made appointment for Monday morning with a window of 8-12 but said the technician will be there between 8-10, first thing in the morning. I called at 9 am on Monday to confirm someone is coming, person on the phone said, yes the eta is 10:30. I explained what I was told about 8-10. Then he says to give him 10 minutes and he will call me back. I called back at 10 am and said what is the update, he said let me join you with the technician for 3-way call but the line was disconnected. I thought he will call back but then I call back at 10:30 and then they said the technician is on emergency job and can come 12-3.
Michael S.
Michael S.
11/14/2021
RIPOFF ALERT!! Be careful with this company, they're very unorganized and are known to change the price on you several times over.

I called this company with an emergency leak that required me to shut off the water to my home.  It took them 4 days to finally send someone to fix it after I gave them a $1,000 deposit.  First I was visited by Harry who looked for less than 5mins and told me the work would be $3,000 and that we'd have it done the next day.  Multiple days later and after minimal responsiveness from the company, they finally sent someone else.  The new plumber began off by saying the work would only cost $600 and that the previous plumber Harry was an absolute moron (which he seemed like he was).  Then throughout the day they must have changed the price about 10 times (not even kidding) until we ended up somehow at a total of $2,000.

Took them a total of 4 days to finally come and get about 4 hours of work done that they charged me $2,000 for.  It seems like most companies are pretty awful in this midst of COVID right now but I would definitely try going with someone else first.
K S.
K S.
12/26/2022
Had kitchen faucet replaced by Juan Castro - he was on time, courteous, pleasant, and professional. Did a great job. Would definitely hire again.
Bernardo M.
Bernardo M.
12/25/2022
Art, thank you for the speedy service on Christmas day. Made a better day of a bad situation. We appreciate the help.
Bobby K.
Bobby K.
08/03/2022 12:00:00 SA
Great communication and fair pricing. Fast response times and high quality work. Recommend!
Elizabeth K.
Elizabeth K.
01/06/2023 12:00:00 SA
We needed our storm drains cleaned before the last big rain.  Gabriel showed up before our 2 hour window.  He was polite, very professional, and promptly got the job done.  We highly recommend Gabriel!
Pooja K.
Pooja K.
7/15/2022
We had put in a review last year because of our dismal service- piping change that took 1.5 month when 1 week was committed. Many excuses/reasons were given and as a compensation complimentary hydrojetting service was offered.
After this review, the office reached out to us and sent their experienced technician Jesus who provided a sound explanation for our problems and services too!
Emily C.
Emily C.
7/13/2022
Fast, responsive, and really great technicians and customer service. These guys came out the same day and worked into the night to help remedy a main line clog and broken pipe. Thank you!!!
Mike R.
Mike R.
12/14/2022
Art just completed job #2 for us.  He rocked it. He was quick, friendly, and professional.  I highly recommend Art to everyone!!!!
alex r.
alex r.
12/13/2022
Gabriel came and fixed our leaking faucet and did a great job. The whole company has been very communicative, friendly, and helpful. Pricing was fair and easy to take care of. I will certainly be calling local service pros for any future plumbing needs in the LA area. Thanks!
Jeffrey S.
Jeffrey S.
5/16/2022
I was extremely happy that they were able to send a repair technician on the weekend to address my tenant's tankless water heater, which wasn't working. I was worried that the unit itself, which is 20 years old, needed to be replaced, but in fact, the problem had to do with the gas hookup and the earthquake shutoff valve, neither of which were installed correctly. The shutoff valve needed to be replaced. After that, tenant's water heater is now working fine.
Caitlin D.
Caitlin D.
10/10/2021 12:00:00 SA
Jesus came out and did a lot of solid, hard work on what turned out to be a more complicated than expected plumbing issue. Everything's been working great since his visit.

Scheduling was problematic at times. There seemed to be a lack of communication between the office, client, and technician sometimes, with dates and appointment times getting mixed up or pushed without notice to the point where it took probably a day or two longer than it should have to complete the job.

But still, the job did get completed and completed well.
Nick G.
Nick G.
3/21/2022
Alex Mora did a great job! He and the team were efficient, communicative, and effective at addressing our draining issue and providing expert advice.
Ava K.
Ava K.
04/09/2022 12:00:00 SA
I would like to start this review by advising that this was my experience, and I have no idea how often this happens.

I am incredibly frustrated and disappointed with the experience I had with this company. After calling with a time sensitive issue, I was thrilled by their price estimate and their ability to be at my house same day. Unfortunately at 6 PM the company texted me to advise that their technician would not be arriving. Rescheduled for the next morning at 8 AM with confirmation that we would be the first customer and could expect the technician at 8 AM as this was time sensitive. 815 rolls around, no technician. I called the company, sat on hold, and got hung up on five times over the next 45 minutes trying to confirm whether somebody would be coming. Asked for the manager over and over, they would not let me speak to the manager. I finally had to cancel as it was too late and other construction folks were arriving.

A few minutes later the manager calls me. What a joke. At that point there is no rectifying the situation, wasted two hours taking off work to be there, and 40 minutes on the phone and texting their customer service.

I would assume this happens rarely, but I would not use this company again when they treat their customers this way, especially when something is more urgent. Getting hung up on five times with no callback is in itself enough to turn me away from a business like this.
David A.
David A.
4/16/2022
I called this company around 8 pm on a Wednesday for a few issues that were not emergencies but were time sensitive and I wanted then done the next day or asap. When I called I was connected to Art right away. I've spoken with other plumbers in the past and so I had a really good impression from Art from the begining that I didn't always get in the past. I explained what needed to be done and he told me he would be there before noon the next day. He showed up on time assessed the work that needed to he done and quoted me on the spot. I told him I was happy with the price and fast forward 2 hours later...work was done and that was that. Nice and easy. I really appreciated Art's professionalism and knowledge. He gave me some pointers and advice on things I could have done in the future. Thank you Art! I would recommend Art and this company to anyone!
R B.
R B.
12/28/2022
Gabriel was super quick and nice. Great service and experience! Would recommend to anybody!
Meryl D.
Meryl D.
6/27/2022
Alex came in for 15 minutes and unclogged two drains that were absolutely a mess ! He came in with booties to cover his shoes, was extremely polite and very kind.
Amazing service and amazing value.
Fariba Z.
Fariba Z.
08/08/2022 12:00:00 SA
I recommend Jesus Nunez, from Local Service. TECHNICIAN Jesus Nunez was very knowledgeable. If you need any service ask for him. Jesus Nunez is very honest and fare too.
Lin L.
Lin L.
11/03/2022 12:00:00 SA
Alex was the technician that came to help us with the clogged toilet, he scoped and snakes the toilet pipe from both access points and diagnosed it with pipe damage from possible tree root invasion. although the problem was not immediately solved, but he gave us an honest opinion and did not charge us an absorbent amount for trying both ways. Great attitude, we will likely use the service again in the future for possible hydro jetting.
Jiayuan S.
Jiayuan S.
10/05/2022 12:00:00 SA
Art was the technician that came to my apartment and solve the problem within 10 minutes. Although the problem of my drain was not that bad, he still take it seriously and give me some advice on how to use the drain in the future. After he was done, my roommate also asked him to change her shower filter in her bathroom (which was not noticed beforehand), and Art still did it for her for free. Art is the best!
Lauren G.
Lauren G.
4/19/2022
John Miranda just finished repairing our Water Heater and he did an excellent job! He arrived on time and quickly was able to identify the problem. He even when out to the store to purchase the parts needed to fix our Water Heater. He explained everything clearly and most importantly got us up and running with hot water within a couple hours. Highly recommend!
Elias S.
Elias S.
04/05/2022 12:00:00 SA
Had a shower head/valve that was leaking and their technician Art was able to come over and resolve the issue for us. He was professional and honest about the situation. Highly recommend these guys.
Thanks for the help, Art
Melody M.
Melody M.
12/24/2022
We called on Christmas Eve about a plugged sink. We were told someone would come out between 5-8pm. Nobody came and the company was not reachable. However, within a few minutes after 8pm, someone from the company office told us we were next on the list and they were working overtime. Gabriel was absolutely amazing. He took his time and really got to the root of the problem. He had another client after us and I am so grateful the company was open and willing to help us. I would give 5 stars for service, 5 stars to Gabriel, but I took a star away for the company not being reachable if they are staying open and working after hours. We had three separate numbers and none took a voice mail or were answered.
Michaela T.
Michaela T.
7/29/2022
I needed a 24hr plumber to come out when I came home to an overflowing kitchen sink! After some quick Googling, I came across LSP, who thankfully had pros nearby that could come out and do a quick snake. They arrived fairly quickly and proceeded to snake the drain and explained the possible reasons for what happened. Very happy with their service - in fact, I'll be contacting them again to get some quotes for hydrojetting. Thanks LSP!
Houman E.
Houman E.
4/22/2022
Art is Life saver. He's our Hero came to the rescue We had an emergency with the kitchen sink at 8pm. Called around and couldn't find anyone to come so late. Millions of Thank you. Art is was more Helpful. He went above and Beyond. Art is kind and respectful. I greatly appreciate his time to come out and fix the kitchen faucet. You can count on Art to be there for any plumbing needs
Angeli V.
Angeli V.
4/21/2022
The pipe burst in crawl space under the house. These guys were quick, clean and efficient. They replaced our old pipes and some other clogged areas they found with their camera. Walked us through the process and helped us find folks to clean up the hazardous mess. Great job will definitely call them again.
J K.
J K.
10/11/2021 12:00:00 SA
So this happened. When the tenant moved out, the bath tub was not draining. As the new tenant is coming in, I was in a hurry to open up a project for this plumbing issue. A lot of businesses offered their service, but I wanted a credability and reputation. That is whrn local service pro plumbing offered a job. Without any hesitancy, I asked the appointment. The same day appointment was available. The service man came and resolved the matter within a minute. Here is my scote for the service in 1 to 10 as 10 bejng the highest and 1 being the lowest:

Promptness: 10
Communication: 10
Deliver service as promised: 10
Price: 10
Professionalism: 10

I will use their service again.
Vina C.
Vina C.
9/21/2022
Art is the best! Fixed all plumbing issues and was very efficient, fast, courteous and very clean.
Jenmontzingo M.
Jenmontzingo M.
03/09/2023 12:00:00 SA
Jonathan is awesome! He made me feel comfortable and it can be scary having a relatively unknown man in your apartment as a woman (can never be too cautious nowadays). He explained things very clearly and did a thorough job. My only recommendation is triple check with the dispatcher on the price as I was charged an after hours fee when I told the dispatcher I could wait til the morning. Part of that was my fault for not clarifying the price difference more and for my online request stating emergency when verbally I said I could wait til the next day. I just wish he would've explained the price difference. He also quoted me a special that had nothing to do with the repair I needed and was for a completely different issue so the price was considerably more. I don't think I was necessarily charged unfairly, that said it was a lot more than I was thinking. That aspect was really frustrating. That said, that is not Jonathan's fault and I highly recommend him! He is a standup guy and did the job well.
Miki H.
Miki H.
9/22/2021
If I can give more than 5 stars I will!!

My house is really old and have sewage pipe of one of the bathrooms get clogged 1-2 times a year. It's always the same problem and there is no ground access pipe to that bathroom so someone has to go up on the foot to clear the clog... I know we need to eventually fix a whole plumbing and sewage system of the house, but we just don't have that chunk of money to fix it.

So this time when the same bathroom shower and the toilet backed up... I knew I had to call someone right away. i have probably called about a dozen of Plumbing/rooter companies, but all of them have told me they won't be able to help because of the reliability issues (meaning they cannot go up to the roof to fix the issue). But knowing the same issue happened multiple times, the only way to fix it now so we can use the bathroom was to go up on the roof...

Local service pro not only was able to schedule someone to come on the same day I called, they sent a very knowledgeable general manager Harry as a technician! There was a little of bit of hiccup on that day, but he accommodated our need so well and came back next day with Dominique (a very polite young man)!

Dominique was able to unclog the sewage pipe from the rooftop which I know is not a normal thing for him to do but he still did so we can have a working bathroom right away!!

Job was done really quick and now we can take shower yay. Thank you so so much for Harry and Dominique!! You guys are a life saver!!
arpineh m.
arpineh m.
03/01/2022 12:00:00 SA
I'm a property manager and had an emergency for one of my units on super bowl Sunday! Called Local Service Pro Plumbing mad they sent out Jerome, he was so helpful and kind even tho he was missing the game lol. He was very patient and made sure to take care of everything before leaving. Would highly recommend or call them again for any plumbing needs.
George S.
George S.
04/02/2022 12:00:00 SA
Had a shower that wouldn't shut off and  needed a cartridge and shut off valves replaced. Ed was great and knew what he was doing. Aside from showing up late, which was likely bc he was coming from far away down the 405 traffic hell scape, he even figured out how to at least get one of the rusted shut off valves off with some WD40 (which the first plumber that came just told me it would was stuck and that it would cost a lot and left the water running), so the water at least stopped running overnight so he could come back the next day with all the right parts!
Erika T.
Erika T.
3/26/2022
When my water filter faucet started ridiculously leaking due to a faulty handle, no one on Yelp would come for that type of service, but Art @ Local Service Pro plumbing was super responsive and kind--he didn't have a replacement faucet on his truck so he went to three places and came back the next day to complete the job! And I had him install a new regular faucet too for a complete kitchen upgrade. Thanks, Art!
Luke H.
Luke H.
8/24/2021
STAY AWAY!

This company forced a repair on me without my approval, possibly taking advantage of me being out of the country and are now forcing a $2,800 bill - again, for a contract I did not sign on a job I did not approve. The serviceperson they sent, went ahead with a repair that I could now never know if was truly needed. A complain to CSLB is in the process of being filed, they are threatening with a lien - do not approach this company.
Rusalka R.
Rusalka R.
3/24/2022
Once arriving the crew was courteous  and got right to work addressing our concerns. Showed me the blockage on their camera and suggested a more thorough clean out procedure and showed me the before and after difference. They gave me a one year guarantee that the problem is been solved.
K M.
K M.
04/09/2022 12:00:00 SA
Jerome is a star!  I have an unusual brand shower valve and he went over and above to replace the parts without cutting into my beautiful tile.  Ask for Jerome because he will do the impossible!
Aaron S.
Aaron S.
2/26/2022
Hired this company to fix a kitchen sink with a clog. Jonathan came out and got the job done as promised. When others came out and tried to upcharge a $495 fee to install a clean-out, Jonathan just got it done without hassle. I'm keeping their number handy in case I ever need a plumber again.
Karen L.
Karen L.
04/06/2022 12:00:00 SA
Jerome was very kind, easy and a pleasure to work with. Highly recommend him.
jason l.
jason l.
2/28/2022
When we moved in, we had an issue with our shower plumbing. We had someone come by who told us we'd need to demo a part of a wall, and they still couldn't guarantee they could fix the problem. So we called Local Service Pro for a second opinion. Art W came out, great communication, told us exactly when he'd arrive, super respectful and friendly (took off his shoes at the door) , he diagnosed the problem in 10 mins, FIXED IT in another 10. The best you could ask for. Highly recommend Art!
Alex K.
Alex K.
4/21/2022
John miranda was really helpful, he made sure the job was finished through and through before leaving. I would recommend him to any home owner. He did a wonderful job!
Melanie M.
Melanie M.
4/21/2022
Jerome was great! We needed our hot water heater fixed and all the other plumbers could come the next day. Local Service came within 3 hours! The heater is 7 years old and outside and I'm surprised he could get the pilot lit, it took 20 tries. Jerome is honest and kind and skilled. Highly recommend without hesitation.
Joe F.
Joe F.
11/23/2021
This was the first time I used Local Service Pro Plumbing. It was on a Sunday, I had a water line burst in a room  at my business. I called several other companies to come out to repair the line, everyone was not available until Monday or Tuesday.
LSRPP, was able to come out the same day within two hours. The repair was very difficult and it took until Monday to complete, but the technician worked on it until the early morning hours and returned a few hours later after going home to sleep. I am very happy with the work and would recommend this company to anyone.
The rates are very fair and reasonable. Jesus the technician is very professional and I am great full for his service.
Taylor S.
Taylor S.
12/10/2022 12:00:00 SA
Gabriel came in a pinch and was super nice, helpful, and professional! I would definitely recommend!
Chris R.
Chris R.
09/02/2022 12:00:00 SA
Do yourself a favor and don't use this company. The number of positive reviews are very misleading and make me question the authenticity. Filter to negative reviews and you'll get the accurate picture. This company wasted my time with delays/reschedules during the quote and then for the supposed job itself. Honestly, I'm glad for the final delay for the scheduled work because I got a chance to read the negative (accurate) reviews and reevaluate whether I want to use this company. At this point, I wouldn't even then let them do the job for free.
Amy H.
Amy H.
12/08/2022 12:00:00 SA
Juan Castro was great! We needed to get a gas pipe in our kitchen moved/capped ASAP for a new appliance. He was able to come out next day, troubleshoot the pipe's path into our garage and get the work all done quickly. Highly recommend!
Hassan B.
Hassan B.
5/16/2022
Great customer service and professional staff. They came out same day for a clog repair that took hours to complete.  Phil was very knowledgeable and did a great job. Highly recommend service.
P H.
P H.
2/28/2022
Johnathan was great he was communicative and got our urinal fixed up. It was in pretty bad shape and he knew exactly what to do to get it working again. He offered advice on future maintenance and the prices were reasonable. He made sure we understood what was going on and what was fixed. We will definitely be using him for our future restaurant needs!
Chris O.
Chris O.
6/20/2022
Art helped out a ton. Super friendly, and gave us some solid insights about what was working / not working (and debunked the past plumbers diagnosis).
Idean V.
Idean V.
3/14/2022
Alex did a great job, fast and easy. Great service , highly recommend using them if you are in an emergency
Spike S.
Spike S.
03/08/2022 12:00:00 SA
Had a pinhole leak in the hot water supply line to the kitchen faucet.  I could hear and smell it.  Removed the soaked drywall myself and found the leak.   Called a few high-rated plumbers, but they all couldn't make it for a few days. I needed to find someone who could come 'right away' as the water to the house was turned off, and as every man knows, the womens of the castle can't have that.  Sure, being the uncultured brute that I am,  I can pee on the Roses, poop in a pot,  and shower from a hose,  but the ladies gotta have full service. Ok.  Local Service Pros to the rescue and yelp highly rated. Give 'em a try!   Joseph Lesse showed up right on time, within an hour or so of calling, and he quickly assessed the problem, then left to get some parts; he returned in about 20 mins ready to go.  Pipe replaced and water back on before Noon. Nice clean work, too.  Perfect.   Joseph was polite and fast and wore his mask the whole time, though I really don't worry about stuff like that.   Couldn't have asked for better.

In fact, I am going to have Joseph back to replace my old water heater and do a few other plumbing odds and ends that I've let go (for 10 years!).  As the clock watcher said, 'It's about time.

Thanks Joe!
Murray M.
Murray M.
4/27/2022
Apparently when we called our home warranty service to look at our pipes, they said our pressure regulator wasn't working and the pressure was very high in our pipes.  They wouldn't cover the replacement of the pressure regulator, and the plumber they sent to tell us this was going to charge us a huge amount of money to replace it.  I looked online to see how much this service usually costs, and that guy's charge was $400 over.  When the guy from Local Service Pro Plumbing came out, they had a VERY reasonable price...AND the guy was super nice and helpful for us.  He fixed it that same day.  I was very happy to have found them.  I am going to call them for any other plumbing issue that comes up.
Scott O.
Scott O.
2/13/2022
I want to thank LSPP for their services. I was having a challenges with a new Water Heater one of their plumbers installed in our condo complex 4 months ago. I called because the water heater kept giving out on us after 4 months of it being installed. I learned the plumber that installed our water heater is no longer with the company and I could see why...regardless I want to say thank you to LSPP  owner, management and staff.

They all spoke to me about my concerns and challenges taking place with the unit that was installed. I will say LSPP all listened and cared about the homeowners of our building and realized we did still have a problem with us hiring them originally for the job and to fix our problem...the upper management did not run away from it.

They sent someone back here to figure out what and why the water heater was not working properly to give our building hot water from a new heater that was just installed a few months ago....so thank you to the owner, owner's sister and office manager for being so professional and caring for your customers. After speaking with all of you, I truly knew you generally cared about your customers you service and want to keep your customers happy and not upset. So a huge thank you for being a vendor who cares...that's Awesome.

Now the new plumber they sent out to see what was going on was a guy named Jesus. I don't know where to begin with Jesus, he was the most honest, genuine, reputable guy I have personally ever met to do any work in our building. If anyone has any reservations about plumbers or plumbing companies, once you meet Jesus your entire mind frame will change for the Best.

His work is so diligent, effective and creative. His work is like a piece of fine Art to look at once he completes his job. The transformation he did in our room we have our water in looks magnificent compared to the way It was left.  Jesus, took his time and saw things that were just not right from the initially set up that took place and fixed it.

Jesus thank you for being so amazing, honest and concerned with the people you are working with, me and all the homeowners in our building thank you for being so patient to see where the problem lies and making sure you never left until the problem was fixed.

I wish there were people just like you in every aspect of every business for a variety of different vendors are association works with In our building. You have earn my trust and confidence to do any work we need done in our building. If anyone needs the Best plumber in the Industry pick up the phone and call this company and ask for Jesus. I promise you wont be disappointed!
Jaclyn R.
Jaclyn R.
4/21/2022
John Miranda came and efficiently took care of our shower. He was helpful and so kind. Thank you!
Jennifer C.
Jennifer C.
11/21/2022
Alex was great! Setting up the appt through Yelp was easy with a next day available time slot. Alex showed up within the 2 hr window given and my issue was resolved quickly! He was also very respectful as I asked him to take off his shoes when entering my home and he happily obliged. Highly recommend!
Phil R.
Phil R.
2/16/2022
When we found 6 feet of water in our basement, we immediately hopped on YELP and found the first place we could, and thankfully they sent over Jerome! He was fantastic, incredibly informative, and helpful. Sadly, we are not the property owner and the landlord went with a cheaper option, but while he was here, Jerome was incredibly helpful and just went above and beyond what we would have expected. Made our lives a little less hectic.
Jenna C.
Jenna C.
03/05/2022 12:00:00 SA
E and Dom were rockstars they came out right away to assist with a clogged bathroom issue. I would highly recommend and will call them again for the future.
Ye Ye Z.
Ye Ye Z.
02/12/2022 12:00:00 SA
Jerome was the plumber who came by our home to fix our shower water heating issue and he was fantastic. He listened to our problem, he fixed the issue and he charged a reasonable price. What more could you want? Thanks Jerome! If we encounter another plumbing issue, we will ask for him again.
Dave B.
Dave B.
11/16/2022
Asked for a quote for a wax ring replacement and was told it would be $150-200.  The plumber shows up and says it will be $285, and confirmed the scope of work was just to replace the wax ring.  Waste of my time (and theirs...), and I have another plumber coming out to do the job for $175, which was right in line with their original quote.  Why not just honor the quoted price range and save us both the trouble?
Marcus L.
Marcus L.
02/09/2022 12:00:00 SA
Our house had a cut gas line that needed to be connected so we could use our stove again. Jerome took on our project, was very friendly and professional, and quoted us for a very reasonable price. He even helped me identify an earthquake switch on our gas line and recommended maintenance tips for it. Within 2 days the gas line was reconnected and our stove works great. Thank you Jerome!
Dylan J.
Dylan J.
03/01/2022 12:00:00 SA
Alex was super friendly and on time and fixed my problem perfectly. Everything worked out great - Thanks Alex
Mitch K.
Mitch K.
2/13/2023
I was offered a $79 deal for fixing a bathroom sink clog. When the plumber immediately raised the price after inspection to $129 it was clear that the terms were misrepresented.  I turned the offer down and was only able to get the job going again if I agreed to a higher price of $99.  The plumber snaked the line and broke the snake in the line and left without fixing the clog.  The following day, after I contact the company to fix the problem they sent a new plumber who told me job required a$999 service that they would discount to $699.  Both plumbers at this point warned me that I probably needed to descale the line and it would cost close to $2000. I refused the offer and they left without fixing the clog and without refunding the $99.  (which, for clarity sake, I didn't ask for the refund.) At that point I contacted a company I've used before, who I like but didn't call from the beginning because I thought this bathroom sink job was so small it didn't require them. They sent someone out who immediately cleared the clog.  I asked them if I needed the $699 or $2000 service just to be sure I was doing the right thing.  They told me; not at all.
Pasi H.
Pasi H.
02/06/2022 12:00:00 SA
Local Service Pro was quick to respond and was able to come and fix my clogged toilet in the timeframe I requested. Professional and friendly service.
Justin E.
Justin E.
02/05/2022 12:00:00 SA
5 star experience from booking the job to completion. Needed a plumber on a Saturday. Found this company on Yelp. I called so many companies. This was the first company to have someone available for a free estimate. Found another company to compare. Jerome's bid was the most sensible. Jerome did a great job. Great customer service as well. Thanks, Jerome!
Leo C.
Leo C.
02/03/2022 12:00:00 SA
Jerome was on time, knowledgeable, and very respectful while helping us with a leaky shower head. Best of all, he was able to repair the leak while doing it efficiently and had tips in fixing the leak while saving us money.
Matthew J.
Matthew J.
9/27/2022
Art was so great! I called this company with an emergency need for my toilet which just stopped working and wouldn't flush or anything. They came out within hours, had the part that I needed and not only came in the time they said they did but finished everything in 30 minutes! Art was great. Very happy with them. Would call again!
Jonathan Y.
Jonathan Y.
01/07/2022 12:00:00 SA
Plumber was very responsive and was able to fix my broken shower faucet quickly. He diagnosed and resolved the issue in a timely manner and was relatively affordable for the service. I would recommend.
Tina T.
Tina T.
01/06/2022 12:00:00 SA
We just met with Phil who was professional and courteous. Best part is they came the same day and at the time they said they would even though it was getting late.
Ristra F.
Ristra F.
06/08/2021 12:00:00 SA
BEWARE BEWARE BEWARE BEWARE!!!

This plumbing service was a nightmare to deal with.

First they had to hydrojet the toilet even though they knew they could of snake it out. They went ahead and do the most expensive things instead of something else. No one was in the bathroom to see if the hydrojet going to flood the the whole bathroom, THANKFULLY I was in the next room and heard gushing of water coming out of toilet. If I was not there in time they could've FLOOOOODED THE WHOLE HOUSE!!!! We would have been on the street!

Then, when I told them they messed up on that part and could've made it worst they wouldn't owned up to the damaged they caused. The manager instead of being reasonable and apologetic they BLAMED US FOR NOT INSPECTING THE PLUMBING BEFORE WE PURCHSED THE HOUSE. We did not complain about the pipes we complained that they did not take a precaution when they did the hydrojet! SOMEONE WAS SUPPOSED TO BE IN THE BATHROOM TO WATCH THE WATER LEVEL. NO EMPLOYEE WAS IN THE BATHROOM TO PREVENT THE FLOOD GOING INTO OTHER ROOMS!
The manager said the flood is normal for the hydrojet! BS!! the company expect the whole house to be flooded.....WTF?!?! IF THEY EXPECTED A FLOOD THEY COULD HAVE SOMEONE INSIDE THE BATHROOM TO PREVENT THE FLOOD TO OTHER ROOMS!

Sickening company! instead of fixing an issue they destroyed my bathroom and hallway!
Rachel B.
Rachel B.
1/26/2022
Jerome was helpful in troubleshooting and fixing a leak in our ceiling. Great service.
Drew C.
Drew C.
2/15/2022
They had availability day of the problem and Alex arrived on time. Very easy to communicate with and professional. Appreciated his quickness! Glad we can use our shower now. Haha.
Patrick B.
Patrick B.
02/10/2022 12:00:00 SA
I found an exterior leak at my home on a Saturday and was able to get a fast, friendly and quality repair from Jerome on a moments notice. Overall great experience and I highly recommend!
Henry S.
Henry S.
02/06/2022 12:00:00 SA
Alejandro(Alex) came within the expected time range and was able to efficiently diagnose where the leak in my ceiling was coming from. Unfortunately the water damage on the ceiling was so bad that part of it collapsed all over the kitchen floor during the job, but Alejandro helped clean all of the debris and fixed the leak in a professional and timely manner. He even took time after the job to show me what might have caused the leak, which was due to a faulty pressure regulator. Great guy, great service, I'd recommend him to anyone needing emergency plumbing services.
Mike H.
Mike H.
02/05/2022 12:00:00 SA
Alejandro was very helpful and got everything fixed quickly. We had to replace our shut-off valve under the kitchen sink and thankfully did not run into any other issues. Highly recommend!
Rita W.
Rita W.
4/21/2022
We had a great experience with John Miranda! John was available right away and replaced our rusted leaky cleanout & cap with a new plastic one. He also used a camera snake to show us the condition of our pipes. He was friendly, quick, explained everything thoroughly and left the garage nice and clean when he was done. Would definitely recommend Local Service Pro Plumbing and John to anyone with plumbing needs.
Beam L.
Beam L.
03/07/2022 12:00:00 SA
Excellent service by Joe Leese.
Very professional and fast. Much appreciated that he repaired our toilette.
Erik D.
Erik D.
12/19/2021
Prompt in amazingly reliable service by Philip Arguera and his crew!  They came to my residence within one hour of my call,  on Saturday, and  worked for hours through the cold in the wind to get the problem fixed!  Extremely pleasant! Couldn't be more happier! Highly recommend!!!
Charolyn L.
Charolyn L.
12/17/2021
We haven't had a shower in over two weeks because the toilet and bath drain were backing up into each other. I was pretty much at wit's end because 24 hospice care with a family member fighting brain cancer. Another company came yesterday and literally left a poopy mess - EVERYWHERE and they didn't fix anything but promised to be here first thing this morning with the proper equipment. The other company wouldn't even answer their phone, this morning. Three hours later, they said they'd get to it Saturday or Monday. I jumped on to Yelp to look for help and had many decent offers. I chose this company because they listened and could work within my budget. Our tech was a great guy named Phil. Phil was fantastic! Super can do attitude and stayed positive and informative throughout this ordeal. If you're looking for a plumber, I highly recommend these guys, honest and hard working, plus they didn't leave a mess behind! They were very considerate of our property--Amazing, got here quick and didn't stop until the job was done. I can't say enough - so impressive. Our HOA management company was impressed, too.
Lori E.
Lori E.
1/25/2022
OMG - a main water line break on a Friday night during COVID. This was all really hard for me being 100 miles away. Local Service Pro said they'd take the job in Culver City. (They are central to the Valley but serve L.A.) We've been working to resolve the problem the RIGHT WAY which took us a little longer than any of us could anticipate, but LSP could be depended on to have my best interests at heart thru the whole experience. I think trust is a very important factor. I think having my back and me having theirs is an important factor. As a former USMC wife, I appreciated that bond with my Journeyman Plumber Jonathon (former Navy Corpsman - think he was with the Seals!). There is something about that Semper Fi feeling that gets ya thru a disaster like this. When Jonathan said I should replace the entire water main line he wasn't trying to upsell me - (it WAS a lot more money) but he was helping me do the right thing. We all knew when it was opened up that the entire mainline was trashed and leaking (it's 70 years old!).  I also loved Mariana who consoled me all along the way. Something about that Woman to Woman professional thang also helped lay a strong foundation of trust. The front office always tried to do their best to accommodate my needs and pass the communication - Rich, Dan, Jade, Irene, Jackie.....
Plumbing jobs are just HARD because they throw life into chaos. This is my first one at a distance which was scary. They are solid company and you will have had a great experience after all the scary stuff is in the rearview mirror. Thank you Local Service Pro for standing by me. Heart emoji.
Veska P.
Veska P.
6/15/2020
We had to replace a 67 year old original cast iron sewage line that was heavily corroded and no longer draining. Got a ton of estimates since it was an expensive job. Jason and Pedro came out and gave us the most informative explanation and the best price.
They did a phenomenal job. Jackhammering out the concrete sidewalks and trenching around the house sounded awful but they did a beautiful job. Clean lines, narrow trenches and gorgeous concrete work.
They took the time to keep us updated every step of the way. Everyone we dealt with was really helpful, professional, and just generally really friendly.
Broken pipes under a slab foundation is never a fun thing to deal with but this company made it absolutely painless. If you're in need of major repairs these guys are an absolute must.
Lisa W.
Lisa W.
10/09/2022 12:00:00 SA
I never leave reviews but they were great! We had a problem with our garbage disposal on a Sunday and they were here within a couple hours to help. Super knowledgeable and would highly recommend them to anyone! Thanks Luis and Jesus!
Zach E.
Zach E.
12/20/2021
Hot water heater went out and my wife and I decided to replace our old unit with a tankless one. Found local service pros on yelp. Their service and pricing did not disappoint. Alex was super friendly and informative. He was able to complete the work quickly and accurately.
Maxx13 D.
Maxx13 D.
6/30/2022
Jonathan was great and helped solve our problem extremely quickly. Very fast reliable service!
Dick N.
Dick N.
5/16/2022
I am not in the habit of writing reviews, but I felt the need to write one for this company.  The following is an expression of my opinion concerning my experience with LSP.

We discovered a minor gas leak in the wall near the fireplace.  The gas company came out and narrowed the area to about 2 square feet.  I asked our daughter to go through Yelp and find us a good plumbing company that could come out that day.  LSP responded and to their credit, they came out, albeit later than they had told us to expect them.  Jesus was the tech that came out.  He opened up the wall where the gas co has said the problem was located and with his meter, confirmed the leaking fitting.  He looked at the pipes (about 6 ' would need to replaced along with a variety of fittings) and hit me with a quote of almost $1900 to do the job.  There was no explanation or breakdown how that figure was determined.  It seemed grossly excessive, but we had contractors coming in a few days to start work on the house (we had just closed escrow), and we needed this issue fixed quickly, and he committed to coming out the next day to do the work.

Up to this point, except for the excessive price, everything was going well  Jesus was very professional, talented, and if he had his own company, I could be tempted to have him as our exclusive plumber.  But our experience from this point forward was horrible.  I did not need the stress in my life after just buying this home, and now having this gas issue that resulted in the service being shut off!!  I needed it fixed pronto.

For the next three days, all I got were empty promises from the office.  For instance, He will be there between 10-12.  At 1 PM I call and told the lady there was no sign of Jesus;  the excuse was that he got tied up on another job and would be there  between 4-6.  By the time 6 PM rolled around, no sign of Jesus.  I call after 6, Where is he?  He is still tied up but should be there by 8.  8 rolls around and no sign of Jesus.  I call again - he was tied up, but can come tomorrow.  

Well, this went on for about 8 additional time periods with no Jesus.  Meanwhile, I had to sit around the house waiting for him for hours.  I am self-employed and needed to get back to my work at our main home.  But I was stuck there believing that he would show up per the  office's commitment.  I don't really blame Jesus for the delays - I blame the company for their failure to consider their customers' needs and the value of their time.  

The last day before Jesus finally did come out, they apologized for the delays, and offered me a 3% discount.  Wow - so generous, considering I lost more money in client income by having to sit in the house that the plumbing job cost me!!!   It should have been more like 20% at least.  The delays and issues were totally on their side.  

Finally, Jesus shows up on Sunday - later in the day than promised (typical), but at least he showed up.  He did the repair and did a fine job.  I have no issue with the quality of his work.  As I said before, if he had his own company (and maybe was more realistic in pricing), he would be my plumber for life.  But the company's practices and inefficiencies are so poor that I would never use them again.  The total job (for the 2 days he was there) was around 4 1/2 hours.  Figuring the parts were $100 at most, that meant that the labor cost was about $1800 - or $400 an hour!  I am in the wrong business!  I work with prominent tax attorneys who charge less than that rate.  I did get the 3% discount (for all the delays) and a military discount (which I appreciated), but still, it was a ton of money for what was required.

Here is the executive summary.  If time is not a priority, and if price is not a concern, then LSP may be a good choice (especially if you get Jesus as your tech). Apparently, since he had to go fix other jobs, the others may not be as talented.   I know they stress in their advertisement that they are a small, family owned business.  That may be of value in other professions, but apparently, not in the plumbing business.  Jesus kept getting  pulled off schedule to fix other jobs that were not going well.  But that left my wife and I really stressed out and hung out to dry.  

I hope this review is helpful for those considering using LSP for their plumbing needs.   I gave the company an overall 3.  Jesus deserves a 5 for the quality of his work.  The company is - well, a 1 given all of the broken promises, run-arounds, and apparent lack of concern for what they did to me with these delays.  I was really stressed out!    I think that maybe the only reason that Jesus finally came out on Sunday was that I basically threatened them the day before with seeking damages if I had to delay the contractor because the wall was unable to be closed up since the leak had not been fixed, and the gas company had not given their approval for the work (which did pass without a hitch!).    I will never know that for sure.
Sam E.
Sam E.
06/12/2021 12:00:00 SA
After our old instant hot water dispenser finally cracked, we needed a plumber to help us install a replacement. After getting a few quotes, we had Chris fro Local Service Pro come by and take a look.

Chris was great, he took a quick look, quoted us a great price, and got to work right away. He got everything installed in no time and was great to work with. I'll definitely be giving them a call the next time I need some plumbing work done!
Marshall M.
Marshall M.
2/16/2022
For one job, Jerome did a great job. He identified the problem with the dishwasher and got it done. No more flooding.

For another issue, Jonathan replaced the garbage disposal. What surprised me was that they were reasonably priced compared to the other plumbers I have worked with.
Eliza B.
Eliza B.
8/17/2022
Worked on property on Riverton and San Fernando Mission Boulevard. Provided quality work at both properties. Would definitely recommend their services.
Micaela J.
Micaela J.
12/05/2021 12:00:00 SA
Very responsive and quick as well! They were able to get me a same day appointment on a Sunday which was incredible. Very nice customer service - friendly and thorough. Overall, would hire them and recommend to anyone!
David M.
David M.
3/26/2022
Phil came and delivered with his service and was able to diagnose our problems as well as having a positive a attitude and professional demeanor at the same time (it's really hard to find workers like that nowadays)
Kyle B.
Kyle B.
4/21/2022
Jerome is the best. Great service, great guy, solid communicator, knowledgeable and hard working. 10/10. Thanks so much Jerome!
Courtney P.
Courtney P.
07/07/2022 12:00:00 SA
John Miranda was my tech and not only was he quick and efficient, he answered all of my questions and made the whole process smoothly!
Jasmine J.
Jasmine J.
3/22/2022
Yesterday I had an emergency at my house the bathroom was clogged I called the company late afternoon and they sent Jesus to my house . He was very professional . He was very thorough . He did fix my problem also he identified Why we had an issue. I really appreciate the service I received yesterday specially because it was short notice.
Sahar J.
Sahar J.
3/21/2022
Great and efficient work! They were super responsive and fixed everything in a speedy manner professional and courteous!
Eric B.
Eric B.
5/23/2022
Honest and reliable plumbers in the San Fernando Valley. John Miranda was very helpful and fixed all the plumbing issues grandmas house had, call them for all your plumbing needs.
Steph R.
Steph R.
12/15/2021
Alex was able to take care of my issue with our thermal coupler in no time! Very good and knowledgeable!! Great service!!! Highly recommend!!
Aben C.
Aben C.
11/30/2021
Updating my review - LSP sent another technician out and I'm happy to report that our water pressure is better than ever. Strongly recommend asking for Jesus for any future work as it's obvious he genuinely cares about his craft and did a great job.

LSP claims that they stand behind their work 100% and they do. What keeps my review from 5 stars is that their technicians rescheduled last minute at least 4 times - so we had to wait nearly two months for a fix. Installing our water tank on the same breaker as our disposal was a mistake too.
mmrodrig R.
mmrodrig R.
08/01/2022 12:00:00 SA
Art was super helpful! Our sewer water was coming up into our shower. He came and immediately used his professional camera to assess the situation in two different clean outs. He shared very helpful info. He was able to unclog the issue. He also went above and beyond and took a look under our house to see if there was enough of a downward incline in the pipes for the water to flow. That was his idea to take a look. We appreciate his thorough work. We will be using their service again.
Charles C.
Charles C.
1/28/2022
A couple of weeks ago I was having problems with a clog in my kitchen sink and the only way to reach the spot was on the roof. Technicians don't go on the roof anymore so we set up a plan to make a cleanout on the outside wall the next day. Ooops, appointment had to be rescheduled, we told Ricardo to come on the following day. Ricardo and a coworker not only quickly built the cleanout but they fixed an area on the wall that wasn't properly fixed during a previous remodel. And I got a 10% discount for the delayed service and a 10% discount for a Yelp review. Fast forward to today, my 4 hole kitchen faucet was leaking at one of the handles and the aerator had broken off. Unlike the cleanout, I could had struggled through this job but it, like the cleanout, was reasonably priced, so I let Anthony Franco do it and he finished in no time. I'm pleased LSP plumbing
Herb M.
Herb M.
1/20/2022
So far so good.  Job scheduled for tomorrow. Jonathan seems docent and well intentioned.  I was impressed with his initiative to get under the house to visually assess what the job called for. No other plumber actually looked beneath the surface
Martijn H.
Martijn H.
03/03/2022 12:00:00 SA
Needed a new disposal, installed quickly. Excellent service, quick response, thanks for coming back a second time for free.
Angelique S.
Angelique S.
6/16/2021
Hi Angie, from tenant, I just wanted to let you know that the plumber you sent over is super professional he was able to fix the problem that the others insisted could only be done by breaking the wall. For the first time the water tank isn't burning hot and he said it would also solve the sewer smell problem. He crawled under the house and found out what the problem was immediately and then crawled twice more, he made so many noises under there I was really scared for his life for a minute  but like I said he was super professional, he was here for hours and hopefully the sewer smell will also be solved so I wanted to thank you for taking care of it even though when we spoke I told you that We've got used to it
So thanks again
Ryan B.
Ryan B.
3/29/2022
Joe L. did a great job. Helped solve my problem and got it done in a quick amount of time. Super courteous and awesome.
Hoang P.
Hoang P.
12/16/2021
Very responsive. They came and fixed the hot water valve leaking in the laundry within an hour. The price is good. I highly recommend their plumbing service
Craig M.
Craig M.
10/03/2022 12:00:00 SA
Any company that answers their phone on the weekend and can accommodate a last-minute emergency service call when the other well-known companies can't, and were 30% cheaper than the well-known companies emergency call price, has my five star vote. I highly recommend. Our technician, Jesus, was a true professional.
brandon r.
brandon r.
6/14/2022
Had a toilet shut off valve and supple line leaking. Not an emergency but definitely needed to be handled quickly. Art was here the next morning as scheduled and swapped out the parts in no time at all. He was friendly and professional, I definitely recommend.
Richard C.
Richard C.
1/14/2022
Alex is super nice and professional. The team also responded me really fast. I make the phone and solve the problem on the same day. I'll defiantly recommend it to someone who needs plumbers.
J.P. R.
J.P. R.
12/09/2021 12:00:00 SA
Excellent company -- very responsive, arrived on time, and fixed my sink draining issues at a very competitive price. Alex was very courteous and professional. Highly recommend!
Brooke R.
Brooke R.
2/16/2022
Joseph lease did a great job with our bathroom. We called in for a smell and he did a great job explaining the problem. We concluded that we should get a new toilet as a whole since he was going to have to remove the toilet anyway to put in the wax ring. 5/5. Great price. Super friendly. Would use again and highly recommend. We also got to buy the toilet and pick it up instead of buying it from this company so no additional cost. Thank you for the great service.
Chuck B.
Chuck B.
09/08/2022 12:00:00 SA
Fast, very knowledgeable, trusthworthy guy who did quality quick work.  Will definitely use again.
Leighton C.
Leighton C.
10/25/2021
I called them with an weekend call.  They were able to get out and clear the clog.  They are a stand up business and I highly recommend them.  Very responsive and high integrity.
Pari R.
Pari R.
5/25/2022
Great service. Fair prices. It was very easy and convenient to make appointment. The technician Ruben was very friendly and knowledgeable. It was a great experience with Ruben. Very professional and helpful. I am very happy with their service and will definitely work with them again.
Michelle J.
Michelle J.
4/13/2022
Great service at very reasonable prices. I called and they are fast with responses and came to my home to fix my problem with high water pressure and the installation of a regulator quickly and efficiently. Super responsive to messaging, and answered all my questions over the phone and in person. Jerome was a great technician and I would definitely recommend.
J R.
J R.
9/20/2021
They responded right away and set an appointment for between 2 and 6 pm. They charge $99 just to send somebody out, $199 if it's a weekend.  After 3 hours of waiting, they called to reschedule for between 6 and 8 pm. Then, at 6 pm, they called to say they are not coming and tried to reschedule for the next day. Very unreliable.  A total waste of a day.
Jack R.
Jack R.
3/27/2021
It's 6:08 on Saturday nite and Oscar just cleaned up and left.. We called 4 emergency 24/7 plumbers and everyone told us Monday..
These guys showed up 30 mins later, cleared the drain, cleaned up and were gone with a wave. Job done right, friendly professinal service and there when you need them..Thanks Guys!
Danial F.
Danial F.
6/20/2022
Jesus came to my house and fix my sump pump for $250 he did the job in less than 30 minutes and he was very helpful I was very pleased with the outcome
Benjamin A.
Benjamin A.
10/26/2021
Anthony Franco for the win! He was quick at fixing my ancient shower valves. They feel brand new, and actually work now! A great level headed and trustworthy man, will be using him forever.
Kim S.
Kim S.
1/29/2022
Copper pipe in attic above water heater had a leak, didn't know about it til using a lot of water, making a good puddle on a Saturday. Alejandro arrived within 2 hrs of me calling for help. Got the job done quick, clean, checked all after, pressure, etc. He was great & very nice. Great find!
Westcoa D.
Westcoa D.
6/13/2022
We had a unique situation and Art quickly problem solved finding a solution that we were completely satisfied with. Art was extremely thorough with every detail making sure nothing was left unfinished. Would hire again in a second. Great customer service and quick response time. Could not be happier with the service with LSP.
Allen W.
Allen W.
3/27/2021
Kevin and Jaime were awesome. Feeling a lot better after a terrible day with a broken pipe. First time working with this company, and the communication, timeliness, and transparency overall have been amazing.
Was concerned initially about how pricing would be and they provided a lot of options.
Definitely recommend
Kelly B.
Kelly B.
7/26/2022
Quick service. Very responsive and accommodating. Reasonably priced. They did a great job on my drain!
Jennifer J.
Jennifer J.
3/24/2021
I had clogs on my kitchen sink and bathtub and needed a plumber.  I sent out several requests on yelp to look for one and these guys were the fastest to respond. It was easy to get a technician scheduled to come out.  

Technician named Kevin Vega was assigned to my appointment and showed up promptly at promised time. (There even was a 15min notice call before arrival!) He was properly wearing masks and used shoe covers. Kevin took a look at the situation and gave several options and steps he can work on the clog.  He gave good tip on maintaining the sink and disposal to avoid clog. He disinfected the surfaces after he was done with the job.

I would definitely recommend him for any of my friends if they are looking for a plumber.
Steve G.
Steve G.
3/18/2022
Specifically made early morning appointment between 9-12. Got a call at 11:35 from plumber stating they were in Santa Monica and would arrive sometime after 12pm. Cancelled call due to unreliability. Kerrygold Plumbing stepped in to save the day.
Talicia R.
Talicia R.
10/06/2021 12:00:00 SA
Soooooooooo, Part TWO of the MASSIVE fail I posted on MONDAY...

9am - spoke with Jackie who said Harry, the guy who came out the night before, would not be coming as promised. She said she'd get back to me with a new avail. right away.

Now, at this point, only an idiot would believe anything they said. So I called ANOTHER plumber to come out and do an estimate and possibly the work.

Jackie called and said the tech would show up at 11:30. Now, since there's NO WAY I will be using their service, I say sure. Thinking... yeah, see how you like it when I waste YOUR time. I was completely expecting to cuss the tech out at the door and slam the door in his face.

THE OTHER PLUMBER arrives and quotes me THE SAME PRICE as Harry did the night before AFTER the discount. (side note: Harry quoted me a price on Sunday night that I KNEW was high and then tried the whole 20% off bit. Basically still asking for the same price had they NOT wasted my whole day. SMDH. What a joker.)

In my mind, I knew I was right for blazing these folk. Did not care in the LEAST bit that I Was gonna waste their time. They deserved it for all the BS they put me through on MY DAY OFF!

And then JESUS showed up.

I've got my venom ready. I'm about to spit fire in this dude's face. I open the door AND....

He's on his knees with a rose begging me to hear him out.

AND THAT WAS THE START OF THE PLEASANTRIES...

Now, I am a woman, so while roses aren't my kryptonite, it's pretty damn close. And it was a gorgeous rose. So fine, I will listen. But I told him it better be good or I'm slamming the door in his face.

He tells me that Sunday was all his fault. To not blame the company, that HE was the technician assigned to my job, and HE was the fuck up. He begged for my forgiveness and promised me he was not like that in real life, that he was literally having one of the worst days of his life. He tells me about this massive job from hell that kept getting more involved, but how his phone died, and as he was taking it in to be fixed, he got a flat on the freeway and had no one to help. He went on about his day from hell which kept getting worse and worse and worse. I'm thinking geeze. Waiting for him was the day from hell, but at least I got to sit in a/c while doing it. and I do feel sorry for him. But there's NO WAY IN HELL I'm letting him in to do this job. Am I right, yelp!? Besides, I have another person there already. He says it's okay, but to please let him at least look and give a proper estimate. Fine, and I tell him to come in...

So now he looks and tells me all the things that are wrong with my plumbing. I'm thinking great, you came here and are giving me an upsell. But then begins to show me what he means. PLUS, he shows me that the ONE thing Best Buy Geek Squad installers did, which was install the dishwasher, was done incorrect and was LEAKING. FUUUUCCCK!

Jesus begged me to allow him to make it up to me, promising me I wouldn't be sorry. Now, this dude is really sincere AF and I can relate to a really bad awful no good stinky day, so against my better judgement I AGREE TO LET HIM DO THE WORK. I know Yelp... WHAT THE FUCK IS WRONG WITH ME!?

Well, though it was against my better judgment, I'm glad I let him do the job. The attention to detail he paid to this work was astounding, calling my attention to each step to show me the care he was taking and the benefit it would be for the future. In fact, he took so much care with me, at 11PM THAT NIGHT (YES 11pm because he was taking his time), he tells me that he will come back tomorrow to finish and clean up.

So early the next morning Jackie calls to give me an estimate on the time Jesus would arrive. He came and went to work. He needed more parts and had to go out and get them. When he wouldn't be coming back at the previously communicated time, Jackie called to give me details as to what was happening and a new updated time as to when he would arrive. ALL WITHOUT MY PROMPTING.

Now, WHY COULDN'T I GET THIS TYPE OF CUSTOMER SERVICE FROM JUMP!??? It would have saved all of us this headache! And me from spending 2 hours from writing detailed reviews!

Jesus finished Tuesday afternoon, and though I paid more than I initially intended, I was VERY HAPPY with the work, and the attention to detail paid to making sure the error was made right. We are all human and fall short, and we all deserve a chance to make it right. I'm glad I gave this company and Jesus that chance. Well done.

If you need work from this company, ask for Jesus. He is a credit to this company and diamond shaped gem!
Dannesse N.
Dannesse N.
06/06/2022 12:00:00 SA
Jonathan was friendly, quick, informative, and professional. Thank you!
Wings W.
Wings W.
2/17/2022
Had an issue with a leaky sink... Jerome came same day and got the problem fixed quickly. Very friendly. Great service. Fair price. Such a pleasure to work with!
George R.
George R.
12/02/2021 12:00:00 SA
The toilet was making a hammering noise, called them and they were the first to have availability. Unfortunately the hammer noise went away and we couldn't reproduce the issue, but Phill was very understanding and helpful, and I will give them a call if it comes back.
Mark P.
Mark P.
5/30/2022
This company is top notch.  They are responsive and are great at fully explaining the situation.  Jesus, did an awesome job.  He came out on a Saturday, during Memorial Day Weekend, and was thorough.  The cost was reasonable.  Thanks for the great work, we will use them every time.
P B.
P B.
4/25/2022
John Maranda was our tech, he did a  great job and was very attentive to our concerns and repair of the toilet.  He did a follow up visit to insure all was well.
roxanna t.
roxanna t.
03/04/2022 12:00:00 SA
All three of our toilets needed servicing as they were leaking and running water constantly.  Joseph Lease was the technician who came and took care of everything in a courteous, prompt, and efficient manner.  Each toilet had a different issue and he solved each problem.  The company was very efficient at their notifications and it was nice to be informed of a closer time frame and eta as our appointment was approaching. The receptionist was also very courteous.
Lisa T.
Lisa T.
2/17/2022
We had a sewer line beak and crap was coming out of our tubs and toilets, LSP came within a couple of hours on a Saturday night and we were lucky to have Jesus who worked tirelessly until midnight. Jesus is also a wonderful guy who takes pride in his work and want to make customers happy. He also helped us identify other repairs and gave us a discount. Overall, we are happy with Jesus and his company.
Daril F.
Daril F.
04/12/2022 12:00:00 SA
Joe Leese was amazing. He was patient, persistent, and extremely helpful. 10/10 recommend
Dawn B.
Dawn B.
05/08/2022 12:00:00 SA
Thank you LSP Plumbing. Our hot water heater went out this week and we had called another company that gave us no showed on us two days in a row. We found your company on yelp. John Miranda came out and was a breath of fresh air. He was honest and very informative. I knew immediately that he would do a good job. He went above and beyond the call of duty for my family and I greatly appreciate it. We are finally able to take a hot shower again. Thank you John
John H.
John H.
11/05/2021 12:00:00 SA
I can't say enough great things about Sean Stennis.  Just hire him -- I'll need the thesaurus to say enough great things about him.  Go to your own thesaurus and look up superb
See all those words?  That's him.
Courtney F.
Courtney F.
11/04/2021 12:00:00 SA
Excellent service! Jackie who works in their office is wonderful! She is super attentive and offers amazing customer service!

Our plumber, Anthony, was great! He knew exactly what was wrong with our tankless water heater and did a great job fixing it!

Thanks to you both for your superb service.

Would highly recommend this company!
Rudy M.
Rudy M.
4/30/2022
Thanks John Miranda for being punctual in coming out to repair a leak in my shower.   He made sure the job was completed to the satisfaction of the owner.   He was professional and courteous.
Dave K.
Dave K.
3/25/2022
Alex was amazing he came in and fixed our plumbing issue quickly and effectively. Highly recommend their service!
Maria K.
Maria K.
4/22/2022
Thank you to John  Miranda for the amazing work! He truly is amazing! He did a fast and amazing job and we couldn't be happier. We would definitely recommend his service to anyone. Don't hesitate to work with John. He is very reliable and knows his craft!
Ivan G.
Ivan G.
6/22/2020
Generally I don't trust plumbers. Due to the fact that, like auto mechanics, can take advantage of ones lack of knowledge and ability to see the entire situation. With that being said LSP sent two servicemen by the name of Ivan Gabriel and Derrick. Both if these cats were really knowledgeable and didnt appear to try to finesse me in explaining the problem and finding a solution. After assessing the problem they actually came up with several solutions for cost effectiveness.  They were really transparent on top of the fact that they were cool as hell! I would actually have those two come back for potential future work. LSP yall alright with me!!!!!!!
And they actually came back to patch the big ass hole they had to create in my wall. I've had plumbers in the past just friggin leave me stuck with working pipes and a hole in my wall.....
Pedro D.
Pedro D.
4/16/2022
We had a several different plumbing issues going on throughout the last several months.  Local Service Pro, and especially Art, really came through for us.  LSP goes out of their way to schedule you as quickly as possible.  But Art is the best part of all of this.  We've had every kind of plumbing issue you could imagine.  Art is at the top of his game and beyond.  Unless I leave the state, he'd be the only person I'd ever call.
David R.
David R.
5/22/2022
I had a backed up kitchen sink at the end of a brunch party. I needed quick service. Phil came out very fast, same day, within an hour or two of me searching for a plumber, and resolved my issue. Very good service and very professional. I appreciated the booties covering his shoes too!
Allysa U.
Allysa U.
03/07/2022 12:00:00 SA
We used Local Service Pro a plumbing today to clean out the shower drain and look at our garbage disposal. E and his team were clean, quick and super helpful. Highly recommended!!
Ken Y.
Ken Y.
6/27/2021
I had to get some plumbing work done so I called for an estimate.  1st encounter started well with what seems like a honest assessment and a promise to return promptly in the morning to get the job started.

On the first day of work, the technician showed up little late which was irritating since he knew i had to cut off the main water supply to condo community of 8 houses.  Things didn't get any better.  Shortly into the job, the technician goes to get parts from Home Depot. I have never met a plumber who during their work goes off to Home Depot.  Do they not carry enough supplies? During the hour and half wait, he got the part and went out for lunch.  It would have been nice to be told he is going out for lunch  so that I can also get some food.  I was told that the job will be done but after 5 hours into day 1. The technician left only completing about 30% of the job.

2nd day, a no show.  Wasted about 4 hours waiting in a empty house as i was promised that the technician was going to arrive in 1 hour.. then another hour.. On the third time, I was told he was on the road and arrive in 20 minutes.   Close to an hour later, my last request for update was ignored for close to 2 to 3 hours before one manager called.  

I agreed to have someone else come on day 3 since the day was wasted and i was tired of waiting.  Day 3 was better.  Jonathan did a great job fixing all the errors and damage caused by the 1st technician.  We also discovered the first technician lied with the put a different valve under the sink instead of the quarter turn ones promised.  Jonathan did great and would say he was a great technician but the lack of communication and coordination from day 1 and 2 was just horrible.  About 16 hours total (5 hours on day 1 + 5 hours on day 3 + 6 hours of run around in day 2) and the work was done.

If you do call them.. ask for Jonathan.
Shahrzad S.
Shahrzad S.
1/15/2022
Called and made an appointment and they gave me a Saturday window from 1-3pm. Rushed to be home by 1pm and no one ever showed up or called. By 3:15, I called them myself to see what was going on. I was told the technician was still doing work elsewhere and they could come to my house from 5-7pm. Decided not to go with this company as customer service is clearly not a priority. Don't waste your time and look elsewhere.
Suresh T.
Suresh T.
11/18/2021
I hired this company and then Sean came and took care of the problem.
Sean is an amazing guy, very honest and hardworking.
Doesn't waste your time or his. Checks out the job, Gives you a reasonable quote, finishes the job and walks out the door.
Deserves more than 5 stars.
Nenee D.
Nenee D.
03/01/2022 12:00:00 SA
well done... fair price, quick reaponse. will hire them again for any plumbing requirments.
Kay M.
Kay M.
3/31/2022
Our technician Ed did a great job and was very conscientious, friendly and skillful.  He made sure that the drainage problem we had in our kitchen was fixed and even voluntarily cleaned inside the pipes under the sink. He also made sure that the kitchen drainage issue  had not affected other areas in the house . He even quickly fixed a slow draining bathroom sink while waiting to test water drainage from the kitchen, without hesitation.
Estevan H.
Estevan H.
2/25/2022
Joe Leese was great! He quickly and efficiently fixed the draining issue with our dishwasher and even shared some helpful tips for any future problems. Highly recommend their services!
Cydney K.
Cydney K.
05/07/2020 12:00:00 SA
I needed someone for the first time in 8 years for a stopped up toilet; thanks flushable wipes, the only thing avail at the market!  They are on the way

Local service pro is great. But a company using the name local pro is not. They are stealing local service pro plumbing's business. Make sure you have local SERVICE pro plumbing when you call and Jason is amazing to deal with. They are nice and have low pricing and get the job done. They are the bomb
Kristal A.
Kristal A.
05/09/2022 12:00:00 SA
My toilet was clogged so I did a quick google search and found local service pro plumbing and got a quick response & a very helpful plumber John Miranda, he was very helpful & courteous & got the job done quickly. Highly recommend
Elyse S.
Elyse S.
06/11/2021 12:00:00 SA
At first you are excited that they have a professional department for booking appointments.  And then you take off work, and wait at home, and they call you two hours into the appointment window saying that they can't come (with zero explanation).  What a joke.  Can I bill you guys my hourly rate for the time you wasted?
Jeremy C.
Jeremy C.
12/20/2021
Art W. and his crew are awesome! Jacky who scheduled my appointment is awesome!    I bought my first house earlier this year. The sewer inspection was fine overall, but knew this older house had quite a bit of cast iron pipes underneath. Started dealing with a slow drain in the shower, to wear it wouldn't drain at all. I tried a few home remedies, that seemed to work.   That issue came back but also the bathroom sink was starting to be slow, and finally wouldn't drain.    I submitted a request for quotes on yelp on Friday, 12/17, requesting an appointment for Monday, 12/20 (my wife and I were out of town). Less than 3 minutes later Jacky calls to schedule an appointment (which could have been same day).  Fast forward to 12/20, Art and has team show up, diagnose the issue (really clogged cast iron pipes), and proceeded to remove those pipes and replace with the modern plastic ones.   What I really appreciated is that Art explained things to me (being a plumbing novice) in a way that was easy for me to understand.  Fortunately I had been researching over the weekend, and had anticipated this solution. I was very happy that Art was able to do the work right away, and not have to wait for the next scheduling opening.     Great work, great team. Will definitely invite them back to more of the plumbing work in the future.
Dan C.
Dan C.
11/16/2020
Omar was exceptional. Professional and courteous. Manny also was a standup professional as well! They both got the job done. I was also pleased with their customer service which was handled by Leticia over the phone. First time using company awesome $49 special no gimmicks or hidden fee, ABSOLUTELY WILL BE USING THEIR SERVICES AGAIN. Best part of it all, THE WARRANTY that's included in their services! Amazing!
Justin Y.
Justin Y.
2/14/2022
I needed a faucet installed quickly and Local Service Pro Plumbing was the first company able to come out and did the job at a reasonable price. Joseph Leese was the technician and he was knowledgeable, friendly, and got the job done. Would use them again.
Rene P.
Rene P.
7/23/2021
Ok, had I gotten the plumber Jonathan Y. from the beginning, it be a 5 Stars, but instead I got 'plumber' Sean S. whom showed up in his work truck blocking my driveway, then asked me if he could park in MY underground condo unit stall, because according to him, it is a bad neighborhood, and he can not risk parking on the street over here and getting ripped off, because he has over 10k worth of tools in his truck, and doing a $50.00 job is not worth the risk. Well, first of all, you are never to insult your customers with where they live, and second, you have a lot of nerve to expect me to help you feel better about securing YOUR vehicle, at the risk of me leaving MY vehicle parked in an 'unsafe' location. Third, it is not my responsibility to be concerned with your comfort, Mr. traveling 'Plumber.' My responsibility is to pay you in full, after the work is completed to satisfaction. That's IT! Fourth, if you're scared, go to church! But don't be wasting my time with that nonsense, and causing me great frustration in having to make new arrangements for a more courageous plumber to show up an hour or so later. Thankfully your company's office Mgr Jackie was able to dispatch Jonathan Y. to the rescue, but he had to travel from Sherman Oaks to Inglewood (The 'Hood'), thus causing me an inconvenient delay. Jonathan is very experienced, and I don't think Sean could have completed the job anyways, considering the amount of effort Jonathan had to use to get the job done RIGHT, so with that, it is better that Sean didn't start this particular job anyways. And you (Sean), missed out on a considerable amount MORE, than your quoted $50.00, plus a tip, on a job that you probably wouldn't have been able to finish anyways. I'll be sticking with Local Service Pros & requesting only Jonathan from now on though. Thanks Jonathan and Jackie. You two saved the day, and I'll give 3 Stars because 'plumbers' like Sean are a real deficit to any good business.
R P.
R P.
06/04/2021 12:00:00 SA
Called the local service pro for plumbing service for a simple faucet leak. The fix was simple to change the leaking faucet. It was at my renters place. I relied on their plumber to give me honest opinion and estimate about the work needed to fix the issue. The plumber estimated the pipe is leaking, it will cost $800 to change. I negotiated to fix it at $400, their plumber went there to fix the issue, nothing was done. The water still leaks. Renter confirmed plumber didn't fix or do any work but received call from company to pay $400. Good I was informed by the renter that the leakage is not fixed. But the company was insisting me to make the payment. I asked them for their plumber to go back and fix the problem. Received multiple promises but the plumber didn't show up for 3 appointments. Spoke to their manager Jerald multiple times, received fake promises. This went on for a week, the cabinet wood under kitchen sink got damaged, Finally I bought a faucet from home Depot, called another plumber, and got the issue fixed in 15 minutes.
Total cost under $200. This company is fake and rip-off. Stay away.
Maital M.
Maital M.
12/27/2021
Phil was amazing! He just came to our house right now and helped my sister Melody out. Our dad is handicap and it's the only bathroom he uses so it was an emergency to get someone out today. I called about 23 places until Local Service Pro Plumbing said they can come out right away. Phil showed up and saved the day!
Camilla D.
Camilla D.
10/22/2021
I am not giving them 5 stars because they were, initially, quite unreliable.
But in the end, I spoke to the manager, Jackie, and she helped me solve the issue and on the following morning, Harry was here on time and he was polite and professional.

Thank you for the nice, pro service towards the end and for the discount.
We can all mess up, but if you know how to listen, acknowledge things and solve issues , it's way more important than messing up.
Paul R.
Paul R.
4/18/2022
The water main to our house broke, and I had to turn it off at the meter.  After my usual plumbers could not see me until tomorrow, I called Local Service Pro Plumbing late in the afternoon, who picked up the phone right away.   The sent E who was here in two hours.    Now although later in the evening all is working again and I can take a shower and flush the toilet.   I'm happy.
Kristal A.
Kristal A.
05/09/2022 12:00:00 SA
My toilet was clogged so I did a quick google search and found local service pro plumbing and got a quick response & a very helpful plumber John Miranda, he was very helpful & courteous & got the job done quickly. Highly recommend
Elyse S.
Elyse S.
06/11/2021 12:00:00 SA
At first you are excited that they have a professional department for booking appointments.  And then you take off work, and wait at home, and they call you two hours into the appointment window saying that they can't come (with zero explanation).  What a joke.  Can I bill you guys my hourly rate for the time you wasted?
Jeremy C.
Jeremy C.
12/20/2021
Art W. and his crew are awesome! Jacky who scheduled my appointment is awesome!    I bought my first house earlier this year. The sewer inspection was fine overall, but knew this older house had quite a bit of cast iron pipes underneath. Started dealing with a slow drain in the shower, to wear it wouldn't drain at all. I tried a few home remedies, that seemed to work.   That issue came back but also the bathroom sink was starting to be slow, and finally wouldn't drain.    I submitted a request for quotes on yelp on Friday, 12/17, requesting an appointment for Monday, 12/20 (my wife and I were out of town). Less than 3 minutes later Jacky calls to schedule an appointment (which could have been same day).  Fast forward to 12/20, Art and has team show up, diagnose the issue (really clogged cast iron pipes), and proceeded to remove those pipes and replace with the modern plastic ones.   What I really appreciated is that Art explained things to me (being a plumbing novice) in a way that was easy for me to understand.  Fortunately I had been researching over the weekend, and had anticipated this solution. I was very happy that Art was able to do the work right away, and not have to wait for the next scheduling opening.     Great work, great team. Will definitely invite them back to more of the plumbing work in the future.
Dan C.
Dan C.
11/16/2020
Omar was exceptional. Professional and courteous. Manny also was a standup professional as well! They both got the job done. I was also pleased with their customer service which was handled by Leticia over the phone. First time using company awesome $49 special no gimmicks or hidden fee, ABSOLUTELY WILL BE USING THEIR SERVICES AGAIN. Best part of it all, THE WARRANTY that's included in their services! Amazing!
Justin Y.
Justin Y.
2/14/2022
I needed a faucet installed quickly and Local Service Pro Plumbing was the first company able to come out and did the job at a reasonable price. Joseph Leese was the technician and he was knowledgeable, friendly, and got the job done. Would use them again.
Rene P.
Rene P.
7/23/2021
Ok, had I gotten the plumber Jonathan Y. from the beginning, it be a 5 Stars, but instead I got 'plumber' Sean S. whom showed up in his work truck blocking my driveway, then asked me if he could park in MY underground condo unit stall, because according to him, it is a bad neighborhood, and he can not risk parking on the street over here and getting ripped off, because he has over 10k worth of tools in his truck, and doing a $50.00 job is not worth the risk. Well, first of all, you are never to insult your customers with where they live, and second, you have a lot of nerve to expect me to help you feel better about securing YOUR vehicle, at the risk of me leaving MY vehicle parked in an 'unsafe' location. Third, it is not my responsibility to be concerned with your comfort, Mr. traveling 'Plumber.' My responsibility is to pay you in full, after the work is completed to satisfaction. That's IT! Fourth, if you're scared, go to church! But don't be wasting my time with that nonsense, and causing me great frustration in having to make new arrangements for a more courageous plumber to show up an hour or so later. Thankfully your company's office Mgr Jackie was able to dispatch Jonathan Y. to the rescue, but he had to travel from Sherman Oaks to Inglewood (The 'Hood'), thus causing me an inconvenient delay. Jonathan is very experienced, and I don't think Sean could have completed the job anyways, considering the amount of effort Jonathan had to use to get the job done RIGHT, so with that, it is better that Sean didn't start this particular job anyways. And you (Sean), missed out on a considerable amount MORE, than your quoted $50.00, plus a tip, on a job that you probably wouldn't have been able to finish anyways. I'll be sticking with Local Service Pros & requesting only Jonathan from now on though. Thanks Jonathan and Jackie. You two saved the day, and I'll give 3 Stars because 'plumbers' like Sean are a real deficit to any good business.
R P.
R P.
06/04/2021 12:00:00 SA
Called the local service pro for plumbing service for a simple faucet leak. The fix was simple to change the leaking faucet. It was at my renters place. I relied on their plumber to give me honest opinion and estimate about the work needed to fix the issue. The plumber estimated the pipe is leaking, it will cost $800 to change. I negotiated to fix it at $400, their plumber went there to fix the issue, nothing was done. The water still leaks. Renter confirmed plumber didn't fix or do any work but received call from company to pay $400. Good I was informed by the renter that the leakage is not fixed. But the company was insisting me to make the payment. I asked them for their plumber to go back and fix the problem. Received multiple promises but the plumber didn't show up for 3 appointments. Spoke to their manager Jerald multiple times, received fake promises. This went on for a week, the cabinet wood under kitchen sink got damaged, Finally I bought a faucet from home Depot, called another plumber, and got the issue fixed in 15 minutes.
Total cost under $200. This company is fake and rip-off. Stay away.
Maital M.
Maital M.
12/27/2021
Phil was amazing! He just came to our house right now and helped my sister Melody out. Our dad is handicap and it's the only bathroom he uses so it was an emergency to get someone out today. I called about 23 places until Local Service Pro Plumbing said they can come out right away. Phil showed up and saved the day!
Camilla D.
Camilla D.
10/22/2021
I am not giving them 5 stars because they were, initially, quite unreliable.
But in the end, I spoke to the manager, Jackie, and she helped me solve the issue and on the following morning, Harry was here on time and he was polite and professional.

Thank you for the nice, pro service towards the end and for the discount.
We can all mess up, but if you know how to listen, acknowledge things and solve issues , it's way more important than messing up.
Paul R.
Paul R.
4/18/2022
The water main to our house broke, and I had to turn it off at the meter.  After my usual plumbers could not see me until tomorrow, I called Local Service Pro Plumbing late in the afternoon, who picked up the phone right away.   The sent E who was here in two hours.    Now although later in the evening all is working again and I can take a shower and flush the toilet.   I'm happy.
Archie P.
Archie P.
10/17/2021
First Id like to thank you guys for being open on Sundays and sending text messages for updates. My water heater was having issues and Jesus recommended many possible solutions for the problem. He was very professional and friendly.

Thanks again!
Faria Z.
Faria Z.
4/16/2022
As always Art of Local Service pro comes through as a problem solver!  We had issues with our dishwasher air gap, among others. He is so incredibly thorough with the problem at hand- investigating, explaining in laymen's terms the problem at hand and getting the job done, despite challenges and difficulties.  He triple checks everything!!  As licensed journeyman, Art is truly a master of this trade.  I would recommend absolutely no one else. He's a master at this.  Thank you Local Service Pro for connecting us to Art!
Rocky L.
Rocky L.
3/17/2021
On a Sunday, our toilet took a crap on us and the water got backed up and wouldn't go down despite all the plunging we did.  We contacted a few plumbers and LSP were the only ones to get back to us.  Ruben arrived and was very professional in explaining possible causes and solutions.  He attempted to snake the toilet, but when that wouldn't work, he then called in his partner Jaime to help out.  Jaime was also super friendly and knowledgeable.  

Before they got into the nitty gritty, they laid out protective paper that they taped to the ground to help minimize contamination from the toilet water. I really appreciated this because shit water is well...shit water.
Together, they ended up having to drain and remove the toilet from the ground and use a heavier duty snake to get the clear the drain.  They were super patient with me asking all kinds of curious questions and also gave me lots of info and tips on how to prevent such issues from happening again in the future.  

My unit is on the 7th floor of an apartment in DTLA, which required these guys to continually go up and down to the their van, lugging their equipment each way.   This work ended up taking a couple of hours.

After they got the drain cleared, they reinstalled the toilet, sprayed disinfectant throughout their work area, grabbed all their things, and were off.  

It sucks to have a plumbing emergency, much less on a Sunday, which means a higher cost, but these guys' friendliness and demeanor softened the blow significantly.  

I hope not to have any plumbing emergencies in the future, but if I do, I will definitely be calling LSP.  Hopefully the owner of LSP knows how awesome Ruben and Jaime are and compensates them accordingly.
Michael T.
Michael T.
4/14/2022
Art did a great job. He was very professional, knowledgeable, and got the job done quickly.
Andrew K.
Andrew K.
11/09/2021 12:00:00 SA
Jonathan was great, knew his stuff, and fixed our leak much faster than I expected! Will definitely be using this company again in the future
Jennifer M.
Jennifer M.
12/07/2020 12:00:00 SA
I received a call from the office apologizing for the bad experience we had with the plumber. They stated that the plumber no longer worked for them and offered free snake drain.
Two days later different plumbers showed up and in less than 10 minutes the clog was fixed.
Carly I.
Carly I.
05/01/2022 12:00:00 SA
Ed was AMAZING and extremely helpful!! Very friendly too. Fixed my toilet with no issues
Jeff W.
Jeff W.
12/15/2021
Amazing response time and great service.  John is an expert in his field. I had 2 leaks that needed to be fixed right away. He identified the problem points, fixed both was very pleasant to be around. I am glad and grateful to have found this business and John!
Shawn B.
Shawn B.
02/07/2022 12:00:00 SA
Alejandro C. An amazing person who is knowledgeable and provides the best service. He works clean was on time, explained what he is doing and left the place spotless. I have requested him to come back for more work. I highly recommend Local Service Pro Plumbing especially if you are lucky to have Alejandro show up ready to go. Thank you and very reasonable pricing.
Robin D.
Robin D.
3/16/2022
Jerome did an excellent job replacing our toilet and shower head for one of our bathrooms. He was very helpful and friendly and got everything done in a timely manner. Would definitely recommend for anyone seeking plumping services.
Cindy T.
Cindy T.
1/30/2022
Our plumber Jesus responded to an after hours call due to a toilet leak that affected other parts of our house. Jesus was knowledgeable, helpful, and thorough in diagnosing and fixing the issue. We really appreciate how calm and responsive he was to our needs. We will definitely call Local Service Pros again for any plumbing needs!
James V.
James V.
03/11/2022 12:00:00 SA
Had a leaking bathtub faucet and LSP were available for me right away.  I reached out through yelp and someone responded almost immediately.  Jerome was able to come to my place that same day to diagnose and fix the faucet.  He was friendly and the price was fair.  Thank you for helping me resolve this plumbing issue so quickly.
Jesse M.
Jesse M.
6/16/2021
I had the pleasure of buying a house with seemingly endless problems. finding local service pro plumbing today was a needed relief. I've had so many problems with contractors lately, I'm glad to see one show up and be so professional. Specific shout out to Omar, the guy is a true professional and went out of his way to show me things I didn't know about my own system. Looking forward to reaching back out when I have them upgrade my plumbing.

Thanks!
Evelyn M.
Evelyn M.
5/26/2021
I hired these guys to repair a leak in my condo.  The technician that came to my unit was very knowledgeable, on time and very professional.  Thanks Alexander Alfaro! I highly recommend him and this company!
Sam M.
Sam M.
9/21/2020
During emergencies, you are really venerable, thank god for Local Service Pro Plumbing. They came, fixed the problem and left without any problems.
Best,
Sam
Elaina C.
Elaina C.
9/29/2021
Jesus was our plumber, he unclogged our kitchen  sink for us.
He increased the cost of the service he was providing after we already agreed upon a price.
It made the experience very uncomfortable.

Edit: changing to three stars because Jackie immediately reached out to apologize, ensured that Jesus would be properly trained, and offered to reimburse some of our cost. Will change to four stars if the company follows through with their reimbursement offer.

Second edit: the company followed through with returning some money ($30 out of the total $180 for the sink snaking)

Last note: it is important to note the emphasis on reviews this company has, which is NOT equivalent to customer satisfaction. The apology and reimbursement were very transactional. If you delete or edit your review we will....
Lana C.
Lana C.
12/16/2021
The appointment was quick and easy to make. Quote was accurate and fair.  The service was quick and efficient.  Can't complain!  Overall a very easy and pleasant experience.  The company did not try to overcharge me for extras which I really appreciated.
James A.
James A.
02/10/2021 12:00:00 SA
This company is only interested in making a quick buck and not securing a long term HONEST relationship with their customers. Hired them for a $6,000 job, which they did and I paid them for... Then asked them to come out to very simply look at my gas firepit outside and why my key wasn't working. They offered to wave the service fee. The service technician that came out to look at it quit shortly after (not surprised after dealing with the manager) so they had another person come out and charged me 100$ (after trying to charge me 200$) for a different size fire pit KEY. A FRICKIN KEY. After taking over 6000 dollars for the first job, the owner could've simply said, look, you can obtain this key online for 7$ (I found it on amazon after), I want your future business so i'm not gonna nickel and dime you.... he made it VERY clear when I spoke with him he was not in the business of honesty and transparency and then tried to blame my assistant for the whole ordeal. Wouldn't take any accountability. If you're looking for fairness, reliability, and someone you can call out whenever something goes wrong, large or small, DONT call these guys.

FOLLOW UP TO COMMENT POSTED BELOW

I just wanna respond to the serious gaslighting that's happening in the response to my review here .... because it's definitely a well crafted professional response to a very unprofessional experience and it 100% didn't go down the way Ciara is imagining it did. My assistant didn't lose his lunch ... I did, I was the one on the phone for that call and the reason I lost my lunch is above. Sorry but no. Appreciate the commitment to professionalism but it's too little and too late. Have a nice day.
Masoud D.
Masoud D.
09/02/2020 12:00:00 SA
I needed a plumber to open my sink in the kitchen every where I called they said they don't service apartments or they would give me a outrageous price, until o called local Service Pro Plumbing they gave a good deal so booked with them. Their technician Ted came he was very nice and polite. He opened the sink for me in about 1/2 an hour.
I definitely use this company if I have any plumbing problems again and I recommend them to my friends.
Jonathan J.
Jonathan J.
12/04/2021 12:00:00 SA
Phil was great, knowledgeable, professional, worked quick and solved the problem!
Sarah H.
Sarah H.
2/16/2020
Best plumber in the game!!
E is so nice and attractive it made the experience so comfortable. The whole house was backed up and he was able to dig out front and repair the sewer line! Eww but thank you and I will definitely call him again !!
Lou C.
Lou C.
2/19/2021
I made an appointment with this plumbing company to replace my kitchen faucet. The appointment was for a Friday between 8 AM and 12 PM. They texted me to confirm and I responded with a confirmation. As 12 pm approached, I got a call saying the technicians were delayed on a job but will probably show up around 1:30 PM. I waited. At 3:40 PM no one showed, no one called. The night before I cleaned up under the sink, and got ready for these plumbers who did not even have the courtesy to cancel. I took a half a day off from work and lost a half a day's pay for nothing! Big waste. Maybe they double book and just blow off people if their schedule calls for it. I would not call these plumbers if I were you, my hunch is there are a whole lot more reliable and more professional plumbers available. Nuff said.
Donna M.
Donna M.
3/26/2021
Kevin was great and so knowledgeable. He was able to identify the issue with my dishwasher within the first 20 minutes of being here. Afterwards he shared helpful tips with me on how to take care of my old pipes. The company over all is excellent in customer service very communicative and accommodating to my schedule. I would highly recommend Kevin and local service pro
Karen D.
Karen D.
08/04/2021 12:00:00 SA
I had Local Service Pro out to fix a bad toilet earlier today.  Although we initially had a bit of an issue in terms of arrival time, that was easily rectified.  Cristian and Richard could not have been nicer, more competent or more professional.  They gave me a great discount for the time mix-up, which was much appreciated.  They were here for only 15-20 minutes.  That alone speaks to their high degree of professionalism.  Everything is fixed up good as new.  I would not hesitate to use them again, especially if Cristian and Richard were answering the call!!
Bill B.
Bill B.
2/25/2022
Had a shower that would only do hot water, turned out it was just the beginning of a potentially much bigger issue.  Thankfully Jesus quickly determined  the main pressure regulator had gone bad and luckily the shower was the only issue before other things in the house could get worse.  He replaced the shower cartridge and the pressure regulator quickly.  Not only does Jesus take pride in doing his job well, but he gave me quite an education on how everything works,  not just on what his was fixing but all aspects of the house's plumbing and questions I had about projects I want to do in the future. As a first time homeowner this was invaluable to learn and how future plumbing projects should be approached.  I will definitely be using LSP Plumbing again.
Chala C.
Chala C.
02/03/2021 12:00:00 SA
The worst experience I have ever encounter with a service business.  This is a real review and experience.

I am a tenant in a house in Bel Air.  The kitchen line was back up so the landlord call this firm to clear it.  They promise their hydrajet service will clear it.

I told the young  technician ( i think under 25 years old) who show up that the landlord had previously sent his handyman who use a 75 foot snake and still could not get the pipe clear so the problem must be complicated.  This technician said don't worry, we will hydra-jet it and i guarantee it will clear.  For those who don't know, hydra-jet is they put water into the pipe at high pressure to flush it clear.   I expressed skepticism that this would work since snaking it for 75 feet did not work but the technician didn't really care what I thought.

And of course the hydrajet did not work.  Then he call his boss who call my landlord to up sell putting a video camera line in to see what the problem is.  However the technician did not put the camera in the line that has the problem which is in the center of the house, he chose to put the camera in the sewer line which was on the left and right side of the house which i said those lines have no issues.  So he is trying to fix a problem that doesn't exist.  Then when i insist he put the camera into the kitchen line that actually has the blockage problem he says the camera does not fit.  

I mention one of the guest bathroom was clog so the technician used one of those hand held snake about 4-5 foot long to  try to clear the toilet.  When he try he could not clear it but pull up some roots.  Then he immediately stated my problem was a collapse pipe because of the roots and I will need a complete new pipes.  I stated how can you know for sure tell i have collapse pipe just because you pull up some roots?  He insist on it and that was when I just told him to leave cause it was obvious he was out to make a quick big $$$ without even making an effort to find out the real problem. They would not even put the camera down the pipes with the problem.   For basically doing nothing they were suppose to do they charged us $400.

That evening I get a call from a female operator quoting me $3600 to replace the pipes.  I told her there was no way the technician can be 100% certain it was collapse pipe and I was not interested.

A week later a manager named Jason rang me to follow up and i expressed my frustration in dealing with his company that up to this point appears 100% untrustworthy and solely out to make a quick $$$.  Jason said all the right things cause its only words, anyone can say anything to continue the bs.  He said either him or the GM Don will come out to look at the problem personally.  Jason reschedule on me twice, still never show up.  On Monday Feb 1 I get a sms confirming the appointment, no one shows up.

They call me again today Feb 3 at 11am saying if I am avail at home from 12-5 so Don the GM can come.  I said ok, waited at home and now it is 6.
I called Don at 530 and ask him why he did not come, he said could not reach my landlord, then i said why didnt you tell me you were not coming, he plainly says he doesn't know anything.  This shows a complete lack of respect for other people's time.  How can any service call you to confirm they are coming then the guy who was suppose to come said he has no idea about it.  

Run run run far away from this company.  I'm not sure if it is a real company or just a referral service that takes a commission on the jobs it farms out.  Never do business with a company that is untrustworthy cause they will cheat you any chance they get.  I'm not against any company earning a living, but when you deal in arrogance, ignorance and incompetence plus a total lack of professionalism or reliability you do not deserve anyone's hard earn dollar.  

I found another plumber service that the main line was answer by the owner and not an operator.

Update- 2-4-21

I checked Yelp and found and rang Victor's Rooter & Plumbing on 2-3-21 at 6pm and he said he come over next morning at 9am.  Victor the owner showed up, listen to my problem and recommended a logical action plan to address the blockage.  He quoted me $225 to clear the drain and will not charge me if he was not successful.  He was professional and even put protective booties on the snake machine he roll into the house.  After 45 minutes my toilet was cleared and also my kitchen line.  In total it took less than a hour and $225 for Victor to resolve my problem.

Know this, we wasted over 3 weeks with Local Service Pro Plumbing, wasted $400 and almost fell for their criminal ploy to waste another $3600 to install an absolutely unnecessary new pipe.

They rang my landlord today claiming i left this negative review and request I take it down.  I gave it some thought and realize I gave this company every chance to right a wrong and they failed at every occasion treating me as a inconsequential nobody.
HOWARD P.
HOWARD P.
1/26/2022
Anthony F. from Local Service Pros did a great job installing a water heater and fixing broken plumbing. Anthony and Rich patiently answered all our questions and provided knowledgeable answers and offered honest opinions. I had six companies provide estimates and LSP had the lowest prices after taking advantage of the Yelp coupon (they also had some coupons on their website, but the discount would have been the same). LSP also guaranteed their work for 3 years which is way longer than some of the other places that only did 3 months or 6 months. Thank you for everything!
Alan K.
Alan K.
09/03/2021 12:00:00 SA
Harry Steininger was fantastic! Both our toilets were clogged and it was in the evening. Local Service Pro Plumbing said absolutely, they would send someone between 8:00 and 10:00pm. Harry showed up before 9:00pm and immediately diagnosed the problem and told us that the problem was far more serious than just clogged toilets. He walked the perimeter of the house with me to find the source of the problem; when he discovered bad leaks from a damaged pipe, in a storage area off the garage and showed me the flood that accumulated. He went into action immediately--phoned an emergency damage repair company whose lead technician showed up in a half hour--and went into the flooded area and tirelessly worked until midnight cleaning up the water and sewage. The damage repair technician stopped the pouring water with a temporary fix while Harry continued to drain the area. The next morning the damage repair company started to work immediately, and Harry arrived with all the new pipes and materials. He spent several hours fixing the problem--which was a near disaster, with two main pipes broken, dry rot imminent without Harry's quick action. Only part of one wall in the garage had to be removed; another couple of hours and the flooding would have spread throughout the house. Through it all, Harry was cheerful, friendly, and incredibly competent. We would recommend Local Service Pros to everyone in the LA area!
Steph K.
Steph K.
1/21/2021
I cannot say enough positive about my experience working with Local Service Pros.

On New Year's Day I had an emergency plumbing issue at my property with a pipe explosion.   I was out of country, could not get a hold of my insurance company, and was in a panic.

Thank goodness I stumbled upon these guys.

The technician, Christian was in constant communication, keeping me posted along the way, and was very reliable.  They got to the property immediately and it was a pretty big job.

As the project moved forward, the General Manager, Don, even checked in to make sure things were going smoothly.

These kinds of jobs can be tricky to navigate without expertise.  It was a pretty big project, and I am the furthest thing from a plumbing expert.   Local Service Pros truly were a partner in dealing with what could have been a nightmare.  They were honest, trust worthy, they worked with me and I felt like they cared.

I can't recommend these guys highly enough. Will definitely be working with them in the future.
Tomi W.
Tomi W.
1/16/2020
I usually hate calling for a plumber but this time it was a must!  So I called LSP. and was I glad I did!  E and NATO came out and these guys went beyond the call of duty for me and my problems.  They were also very honest about my issues. They ended up saving me and saving me some money!  I will call them first in the future!  Thank you E, and thank you Local Service Pros!

U guys ROCK!
Kourosh K.
Kourosh K.
11/04/2021 12:00:00 SA
Had a clogged toilet that another plumber had come to unclog but couldn't. So I got second opinion from local service pros. Jonathan showed up on time, was able to fix the issue straight away (!!) and stayed a while just to make sure the toilet doesn't clog again. Very reliable and reasonable.
Charlie H.
Charlie H.
09/04/2021 12:00:00 SA
The only place that came through for us at 9pm. We had an emergency toilet leak and every local 24/7 plumbing service would not pick up or had zero availability. Harry came in about 35 minutes and fixed our leaking toilet so the entire apartment would not flood. I can finally shower and call it a night. Thank you so much Harry! Quick response time and professional demeanor. Will call again, if needed.
Claire B.
Claire B.
6/15/2020
Ok, so it took a while... about 4 months with a few no-show appointments... but Local Service Pro did finally come back, check out the work that had been done, agree what had happened, and fix the water heater. I even got a refund to cover the cost for the other plumber I hired to fix the leak. I was told the gas line is good so I hope they're right. In the end, I'm a satisfied customer.
Nima A.
Nima A.
09/04/2020 12:00:00 SA
Omar was amazing! I've owned my house for more than ten years and have dealt with a fair share of plumbers but my experience last night especially with Omar was extremely satisfactory! Not only they sent out a technician late at night since I called after hours they even offered a warranty on their service after Omar fixed the clogged pipes in a matter of an hour!

As an Airbnb host it's a big deal to fix problems in a timely manner and without interrupting our guests and I couldn't be happier. I'll always call these guys for help. Highly recommended!
Nia A.
Nia A.
9/17/2021
i had an emergency on a sunday afternoon which brought so much stress as it was my last day in my home and i needed to sort it out before turning over the keys. to say the stakes were high is an understatement. i was thankfully able to get a same-day appointment on a sunday and once again, local service pros saved the day! this time my plumber's name was alejandro, who went above and beyond with his service. i really lucked out, he was knowledgeable, helpful and kind! super grateful.
Andrew C.
Andrew C.
5/20/2021
Omar was terrific, fixed our problem quickly, and informed us of how to take better care of our kitchen sink/drain. We will use Local Service Pro Plumbing again. Thank you Omar!
Zell J.
Zell J.
12/29/2021
So far so good! Company was quick to respond to inquiry via email, text, and then a phone call on day of appointment. I was very satisfied with the professionalism and friendly consultation from Alex M. on my problem with the bathtub leak. Explained problem and solution very well. Looking forward to the final product.
Poonam D.
Poonam D.
09/11/2021 12:00:00 SA
Alejandro from Local Service Pro came out to fix my kitchen sink problem. He was efficient, professional, friendly. He gave me some important advice. Thank you Alejandro!! You Rock!
先生
先生
12/27/2021
Johnathan Yoro is the BEST plumber at LSP. He's professional, passionate, patient and humorous. He fixed the bathtub leakage, rebuilt the kitchen drain, and snaked two clogs  for my house. He did save the  old house!
Erin V.
Erin V.
12/20/2021
Jesus was honest and helpful. He replaced our broken garbage disposal and fixed an issue with our toilet that made it run constantly. He was quick and effective! I also love that Local Service pro texts you with appointment reminders and even and ETA on the day of service! Hoping to not have future plumbing problems, but if I do, I will call Local Service Pro.
Sameer S.
Sameer S.
11/05/2021 12:00:00 SA
E was so great! He did a quick and easy job snaking the clogged bathroom sink. I highly recommend this business for being professional and reliable
Paige N.
Paige N.
09/09/2021 12:00:00 SA
Harry is a gentleman and a professional. He makes tricky situations look like easy fixes and offers great, helpful suggestions. I really appreciate his help!
Brandie C.
Brandie C.
7/23/2021
absolutely not!
insatlled a failed water heater and refuse to fix the problem
instead they bvl:ame everything else_ we had hot water before they touched our showers!
do not use them- they do not stand by thier warranty and use old/defective products on your house!

we paid for a new hot water heater plus and wwe go ttrash and headaches!!
now our entire house has only cold water int he showers!
Francesca T.
Francesca T.
04/07/2021 12:00:00 SA
I hired them for a simple job.  Kevin was very professional and was able to solve the problem with my sink disposal quickly.  He showed me what was wrong with my disposal and how to easily reset it should I need to in the future. Because it was simple, he didn't even charge me for the visit!  Thank you, Kevin
Bill C.
Bill C.
10/07/2019 12:00:00 SA
Had these guys out for a main drain clog. They did a wonderful job and went above and beyond. I planned a router job and they did a hydrojet cleaning for me at the quoted router job price. Unbelievable good service! Thank you guys.

I wish I could remember the name of the guy who came out so I could give him the public credit and shout out. Super nice guy, fast, and professional. I originally spoke with Pedro who was very pleasant as well. I'll be calling you guys again when I'm in need. Thanks for the follow-up as well! I'm very satisfied.
Joan M.
Joan M.
3/30/2021
They responded on a Saturday afternoon for an emergency pipe blockage.
Very professional and neat, they went under the house, on the roof, etc to try and find the best method to unclog the drain.
gloria m.
gloria m.
10/19/2021
Omar is great! He showed up, rolled up his sleeves and got to work. He not only solved the immediate problem, but also provided a long term solution. I will use him again and recommend him to anyone has a plumbing issue.
Amir T.
Amir T.
11/12/2020 12:00:00 SA
For manny:  extremely professional, on time and informative . Highly recommended  used them for a sewer camera inspection and were extremely happy
Usma M.
Usma M.
9/13/2021
Had a leaky bathroom faucet and was told by another company that it would be better to replace the faucet than try to repair it. I purchased 3 faucets to replace them in all bathrooms and decided to see if I could get a competitive estimate from another plumber since the original company I had used was charging me more than I wanted to pay. Local Service Pro Plumbing provided an incredibly reasonable estimate and was able to send someone out same day. The technician Christian Torres was a true professional and worked quickly to install the 3 new faucets. His work was impeccable, he wore booties in the house without being asked to, and he cleaned up after he was complete, putting everything back where it belonged. I highly recommend this company in general and Christian in particular! Reasonable pricing, great responsiveness, and meticulous work.
Michael B.
Michael B.
06/10/2020 12:00:00 SA
We needed the main shut off valve replaced to the house. Omar came out quoted me a very reasonable price. His work was flawless I highly recommend using this service for small and large jobs!
A K.
A K.
01/04/2021 12:00:00 SA
Ignacio, Sebastian, Salvador and the entire crew were great. I am very happy with the quality of work, kindness, and professionalism of their team. We would happily higher them again.
Hossein M.
Hossein M.
11/25/2021
Jonathan had a great personality but I believe he used the wrong valve on my shower faucet. It was dripping from the shower head. I was charged $249 for changing the inner part of the faucet.  It does not function as before.  Now I have to adjust water temp by rotating the handle.  It is very hard to rotate the handle.  Jonathan think my plumbing is old and needs to be replaced.  I believer he used the wrong part.
Laura L.
Laura L.
10/08/2020 12:00:00 SA
One of those things you never think about needing until you do , and then you really appreciate the hard work this guys out in . Manny was very helpful and knowledgeable,  worked quick and clean and even showed me his progress , before and after job was completed.  Reasurring to see everything cleaned up and working properly.   Definitely will recommend!
Andriana M.
Andriana M.
5/19/2021
This place is Amazing. We were in need of a plumber on short notice in the early evening and they took care of us that night. The job extended a couple of days but they stopped the water leak immediately. Alexander was fabulous. Very professional. Very personable. And he really knew what he was doing. It felt like he went above and beyond to get our sprinklers fixed. He was neat and methodical about the work.   The people answering the phone were so polite and pleasant and extremely professional. They made us feel taken care of. We even spoke with the owner when it was time for the quote.  We Very highly recommend this business for any plumbing needs.  We will be calling them when we need a plumber again. Thank you!!
John C.
John C.
10/07/2021 12:00:00 SA
Found LSP on line, requested a quote, great reasonable prices.  Set up appointment at 2-4pm, was contacted with in an hour of initial call to accommodate an earlier appointment.  Technician ALEX arrived, respectful and knowledgeable. Job was completed in less than 20 minutes.  Amazing fast response, great customer service, and great price.  Will contact LSP for any further needs and would recommend LSP to any one in need of plumbing services.
Julia S.
Julia S.
5/18/2020
Very pleased with our overall service.  We were able to get service the next day after we called.  The team showed up on time, they were professional and kind.  In particular, Derrek and Ivan were willing to carefully explain the details of the services needed.  When the initial efforts did not give the desired results, they called Manny, another associate and he showed up within 15 minutes and within minutes after that, our drain issue was resolved.
The reception is thorough and my service came with a guarantee.  
Thank you all so much for making this process pleasant with fair prices.

Oh and when they were done, they left the floors and drains cleaner than when they started.  So fresh and fast!
Chris W.
Chris W.
11/16/2021
Jesus from LSP was knowledgeable, efficient, and polite. He arrived early and fixed a toilet that was constantly running. The regulator also needed replaced. He had a busy day but came back at the end of his day to replace that as well. He explained in detail what happened and needed to be done in order to fix the issue. He also showed the worn parts to help me understand why it needed replaced. Great job!
Farhad B.
Farhad B.
06/11/2021 12:00:00 SA
Unbelievable service and pruce.. fast stress free.. UNBELIEVABLE... usually plumbing problems are stress.. I can't believe how amazing my experience was
Lauren H.
Lauren H.
10/06/2020 12:00:00 SA
Manny was very responsible and did great work. He was very fast and showed us clear video of what we needed to do.
Hitt M.
Hitt M.
05/09/2020 12:00:00 SA
I called this  company Friday Night, they had someone out first thing in the morning as promised... The technician that came out, was
Mahdi he was courtesy,  friendly and professional.  He explained everything he was going to do, and how much it was going to cost before he did the work. Needless to say the job was the main sewer line which require the landlord. He snaked it 6 times, he did try his best. It cost me only $49,00
Hopefully my landlord will use them, unless they have their own plumber.
Derek B.
Derek B.
9/28/2021
These guys are great. Jesus came to the store and took care of the clogged sinks. He was very professional and clean.
Sameer V.
Sameer V.
3/27/2022
The plumber Jesus came by once to service my tankless water heater for which he did a decent job. During that initial appointment, he recommended that I replace 2 rusted joints on my tankless water heater. I received an acceptable quote, scheduled an appointment and Jesus couldn't show up. I had taken a day off work for that appointment. I then rescheduled another appointment, took another day off work, I was then told that he was running late, he had taken on a big job and was asked to reschedule ONCE AGAIN. So once again, like a naive idiot, I had an appointment yesterday between 10-12pm, I texted the business after no one showed up, I got multiple texts back, saying that Jesus is on his way, then he is stuck on the 405 fwy, even a text saying that he was at my house!All lies of course! I finally get a call from Jesus after 7pm apologizing for NOT showing up! This is NO WAY to run a business. I would NOT hire this business due to lack of professionalism.
Steven M.
Steven M.
05/01/2021 12:00:00 SA
Cudos to Local Service Plumbing Pro David Duran, who was on time, patient, knowledgeable, and showed great problem solving skills in correcting my shower issue.
Definitely dedicated to his profession, it was another example of the Best plumbing company around.
Jordan J.
Jordan J.
11/08/2021 12:00:00 SA
I highly recommend requesting Jonathan Yoro. He has been to my house twice and we are always satisfied with his customer service and quality of work.
Amir N.
Amir N.
10/14/2020
I called Local Service Plumbing this afternoon for a plumbing issue. Omar came over an hour later and fixed the issue very quickly and professionally. Unlike other companies, he did not try to sell me services I don't need. I will be using this company for all future plumbing needs.
Thank you Omar
Kohar G.
Kohar G.
8/18/2020
LSP came out to repair my damaged drywall at no charge even though I didn't have any plumbing work done and it looks like there never was a hole previously thank you.   I am very pleased that LSP prioritized my situation and made arrangements immediately to repair the situation.  I guess everyone deserves a second chance.
Missy S.
Missy S.
09/02/2020 12:00:00 SA
Manny is great, he came to our house promptly did a detailed inspection with great customer service. LSP a trustworthy and knowledgeable and we will definitely be using them again and referring them to our friends and family.
Louis L.
Louis L.
04/05/2021 12:00:00 SA
Called LSP on Easter Sunday at 5:00p with major issue with house drain lines. Oscar was at my door 30 minutes later. He attacked the problem and brought in camera so I could see the issues.
Great service and very courteous customer service. Oscar did great work.
Betty C.
Betty C.
09/10/2021 12:00:00 SA
My sink was clogged causing backup from sink and dishwasher, and to top it off the garbage disposal wasn't working. I reported to the property management and 2 weeks went by without solution. Local service pro reached out immediately upon my Yelp request and was very responsive though my communications were occurring late in the night. Less than 12 hours later, Eddie showed up at my door and fixed the issues within a matter of minutes. He was very friendly, knowledgeable, and proactive at checking everything related to the dishwasher/garbage disposal including making sure the breaker didn't go out. Chris was super nice and kept me informed the entire morning until the end of the work, and made the payment process be quick and smooth. I would definitely recommend and use this company in the future.
C. I. A.
C. I. A.
10/24/2021
Alejandro came out on a cloudy Sunday morning and brightened our day with his friendly manner and  his awesome expertise. He cleared the bathtub drain while also checking that there were no other underlying issues causing the blockage. THANKS ALEJANDRO and LSP!
Dahlia G.
Dahlia G.
10/20/2021
Alex was our fantastic plumber. He is very knowledgeable, helpful and made the whole experience as pleasant as possible. Definitely recommend to everyone.
Direction A.
Direction A.
10/20/2021
I had to have 4 plumbers come in over 3 days from this company to finally repair the problem. I would have liked it if they had prioritized my project and sent the appropriate personnel and equipment at one time. However, they did finally resolve the issue and my pump is functioning and the toilet hasn't backed up since.
T. P.
T. P.
09/05/2021 12:00:00 SA
Although it was a premium fee for a Sunday before Labor Day holiday weekend no one else available called 5x around the industry for those that say 24/7 but not really and not till Tuesday if you call early, Alejandro Contreras from  local service pro plumbing was responsive, professional, clean, efficient, thorough friendly and gave us peace of mind that ensures our family's quality of life! Alejandro Contreras is the Boss!!!! Thank you, Muchos gracias, si Yu'os Ma'ase grateful for the small business industry!  T. Ann Aguon-Perez, Culver City, CA.
Beebe R.
Beebe R.
7/28/2019
Great job, fast service and friendly informative
Technician. Hope I don't have to use them again but if I do I will call them!
M S.
M S.
11/08/2021 12:00:00 SA
I made arrangements to have a plumber repair a slow leak this past Friday and a friend had recommended a plumber. The recommended plumber never called nor showed up. I looked on yelp and found LSP and call them and Mona was very accommodating and said they would have somebody out within the window she gave me. What was extremely impressive was that I got an immediate email confirming the appointment and a short time later another email telling me that Jonathan would be out there very shortly. We all deal with craftsman but Jonathan was an exception because of his personality and commitment to get the job done. It was a part that he did not have on his truck so he drove over to Home Depot. and fortunately for me I got the last one of this specific part. I highly recommend him and make sure you ask for Jonathan!
Alex A.
Alex A.
5/14/2019
Last week my water heater stopped working one night.  I called Local Service Pro Plumbing to send a technician after hours for a $59 diagnosis, which I was happy to pay.  They did show up within an hour and a half which was great.  

The technician (John) was nice but was desperately trying to upsell me.  He told me that he needed to order a special part from the manufacturer for $150, then charge me $350 labor (for what he admit was a 20 minute job), all for a grand total of $500.  He also said my 6-7 year old water heater from Home Depot is a piece of junk and that I should just get a new water heater for $3,500.  But something just didn't sit well with me, so I paid John his $59 diagnosis and sent him on his way.  

Next day I found an alternate plumber who a neighbor referred.  This plumber repaired my water heater with a simple and ordinary part that he had on his truck.  He assured me that it was a minor repair, there was no need for a special part from the manufacturer, and he charged me $100 for parts and labor in just 20 minutes...

Fast forward one week.  This afternoon a lady calls from Local Service Pro Plumbing and asks for my email address because she wants to send me my invoice.  I asked What invoice?  She said, The invoice for the service call from last week.  I said I paid your technician during his visit!  She was taken back and said, Okay then I just want to email you this invoice for your records.  In all honesty, I did not appreciate her coercing me into me giving her my email for their marketing purposes and/or hopes that I would fix my water heater with them.  Sure enough she sent me her invoice which had the recommended repair work printed on it...  

I realize that this company has a lot of good reviews on Yelp.  My hunch is that they are a bigger plumbing company who takes on bigger jobs and who don't want to bother with little jobs UNLESS they can upsell the client into a much pricer repair.  To me this very dishonest business practices.  Be forewarned.
Jimbo S.
Jimbo S.
8/24/2021
I don't give many reviews, but this team saved me in a bind and they didn't take advantage of my emergency, so I respect and trust them enough to give a really strong referral.  As new homeowners of a fixer upper, we were stuck with a propane leak and a sewage gas leak.  I sought multiple opinions and settled on Local Service Pro Plumbing after speaking with the plumber Omar and being convinced that he had the expertise, attentiveness, and price consciousness to help me resolve these issues in a cost effective way and even working with our home warranty.  I was blown away by the level of service and attention that I was given by the whole Local Service Pro Plumbing team.  They met my every request and they worked to give me a reasonable price when I provided comparable quotes.  Gerard, the manager, reached out to me personally on multiple occasions to make sure that every issue was being resolved to my expectations.  Omar, the excellent plumber, worked late into the night on multiple occasions  to not only install my electric water heater under difficult circumstances, but also to help troubleshoot sewage gas issues.  He worked with urgency, coming back multiple times over other commitments to get the job done and to help me get my family back into the house quickly.  Dominic and Omar ran the camera and the jetter and reset the toilets quickly and they didn't find fake problems-  they resolved the house smell in the most cost effective order of operations.   Jade and the rest of the phone service team coordinated scheduling with professionalism and patience despite my challenging schedule.  I was floored by how gracious, patient, humble, and helpful the whole team was.  I will not likely have much need now that they've fixed these issues so excellently, but I will plan to return to them and refer them for any future work because they really earned my trust and my business.  Thank you!!!
Lauren S.
Lauren S.
8/24/2021
Very satisfied with Local Service Pro Plumbing!! Eddie came to my house to look for a leak today. He was extremely thorough. He helped me understand so much about my pool and irrigation system. Five stars all around. Thank you Eddie!
Shivonne T.
Shivonne T.
11/28/2020
I called Local Service Pro after messaging 6 different places. When I called the service was professional and simple. I enjoyed the text reminders and emails. Kevin was our technician, he was super personable. He was clearly communicated with us all throughout our service. I felt a little uneasy having someone in my home during COVID. We both wore masks when speaking. He was efficient and quick without feeling rushed. It was comfortable to feel such honest work. I am happy with the service this company provided from, setting up the service to contactless pay once the service was complete.
Al E.
Al E.
11/27/2020
We had our kitchen sink replaced. Chad was professional, knowledgeable, kind & respectful. He explained what he was doing every step of the way. He worked quickly & efficiently. We will definitely use LSP again. I'd recommend them highly! I'm sure all their plumbers are great however; Chad exceeded my expectations.
Taylor M.
Taylor M.
9/17/2020
I needed someone right away and they were quick.  Plumber Leo J. was my service guy at Local Service Pros - he was professional and knew indeed new his trade.  Thank you so much Leo.  You can count on me when I need your help.  Happy - Happy - Happy  :)
Sandy T.
Sandy T.
07/01/2019 12:00:00 SA
Thank you Local Service Pro Plumbing For:
 
*Calling me back when you saw my missed phone call
*for giving good service over the phone
* for sending me a tech WITH IN 20 mins!!!

And for especially sending me DAVID!
David is the reason for my 5 star review

David got right on my plumbing problem he started with a few suggestions and options at no point did I feel pressure or pressed to make any decisions. I absolutely have no knowledge when it comes to plumbing but David was kind enough to walk me though some steps and time frames for my project.

I'm confident that Local Service Pro Plumbing will be able to help me when that time comes.

Thanks again guys!
Cata B.
Cata B.
04/04/2021 12:00:00 SA
Oscar came out on Easter morning and helped so much with my plumbing situation. He's super knowledgeable, conscientious, and great to work with. I'll definitely be using LSP for all plumbing in the future.
Alan W.
Alan W.
9/25/2021
Our sewer line was badly clogged with tree roots. Jonathan, aka the Hawaiian, did a fantastic job for us. It entailed a lot of nasty work, but Jonathan was diligent and worked hard at it until the problem was resolved. He had to try different rooter heads to fix the problem, and at each step, he explained what he was doing. The clog was finally fixed after nearly three hours of hard work. He is definitely going to be my go-to guy for any future plumbing problems.
Marcos T.
Marcos T.
6/29/2020
Manny hooked it up with getting our main line cleaned out and with his professional suggestions for repair and maintenance.  Professional and a very friendly guy.  Request him to come out if possible!
William G.
William G.
11/03/2019 12:00:00 SA
Needed a mainline snaked at 1am! These guys came and killed it and solved a huge pluming issue.
Fully recommend them!
Joyce N.
Joyce N.
9/22/2021
Great service. Ask for Jonathan to repair. He is personable, knowledgeable and absolute pleasure. Originally estimated at 1200. He repaired for 400 dollars. Highly recommend Jonathan at LSP Plumbing.
Phillip H.
Phillip H.
5/18/2020
Early this morning, I scheduled a visit with Local Service Pro Plumbing to get an estimate on installation of an earthquake natural gas shutoff valve.    I was nicely surprised to receive an email appointment confirmation, but with a wide arrival timeframe of 9am - 4pm.

Unfortunately, as of 6pm, the company was both a no-show and a no-contact.  At 6:30pm I received a call stating we don't have a car in the area, and would I like to reschedule for tomorrow.  I wasted the entire day waiting for them today, and elected not to try for a repeat performance tomorrow.  

Unfortunate . . . I was impressed with their Yelp score and comments, which was why I selected this company in the first place!
Karen F.
Karen F.
7/13/2019
Had John out on Thursday to fix a toilet issue  needed to have another toilet replaced which John came out & did today

Great service- timely - would recommend
Roy S.
Roy S.
8/20/2020
Sink and washer was backed up then Ivan and Manny came through with the quickness and took care of the problem in no time!!!! A++ great customer service!! Great job gents keep it up Highly recommended!!!
Leoni D.
Leoni D.
1/18/2021
Our kitchen sink was clogged very badly for about 2 days and when I called my property manager they said no one was available! so I decided to call an outside company. tried about 3 and they all said no one is available until next week or so! then I came across local service pros and immediately, they scheduled an appointment for us in the next 40 minutes! thanks to the technician, Christian Torres, the kitchen sink was cleaned and he even recommended us what to do further to prevent it from happening. very professional.
Also thanks to Jason for calling me back to check if everything was ok the next week! id highly recommend them for your plumbing needs!
Terry S.
Terry S.
1/18/2021
On Saturday, January 16, 20201 around 7:00 pm I discovered that my drainage pipe was blocked.  This meant all water including my bathroom stool would not drain properly.  Instead the water would overflow from my washing machine drainpipe covering the entire garage with debris.  I called for emergency service from Fidelity National Home Warranty (home repair insurance company) who've I had a policy with since 2006.  In summary, it's now Monday morning January 18th (a federal holiday) and Fidelity still has not responded to my emergency call from Saturday! I could not shower, use the bathroom stool or anything related to water or either the debris would backup from the washing machine drain. I had to wait for their network of plumbers, or they would not reimburse for the service charges.  

Anyway, on Sunday morning, January 17th, I decided it's worth paying out of pocket--forget the reimbursement.  I call Local Services Pro (LSP) and requested service.  Luvy with LSP was very professional and guaranteed a plumber would respond within two hours.  I didn't have to wait two hours because within 40 minutes, Clay from LPS showed up.   He was very knowledgeable and knew right away how to resolve my drain blockage.  Luvy and Clay were courteous enough to give me a discount considering my terrible experience with Fidelity.   Paying the extra out of pocket cost was worth it!  I highly recommend them for your plumbing needs!  DS
Adam J.
Adam J.
9/16/2021
Tony Franco came out quickly, was knowledgeable, and worked late until the job was done.
Pejman T.
Pejman T.
10/16/2021
I hired this company to resolve a strong sewer smell in my shower.   Harry came out and told me that the smell is coming from sewer.   He hydro jetted the line from the house all the way to the sewer connection and found some weeds in the line.  He told me that the sewer line needed to be repaired for around $7000.00.  That didn't resolve the problem.  Then he said you need to add a liner from the home to the city sewer connection.   Again I said ok, another $5000.00 later shower still has strong sewer smell.  Harry then said that I most not have a p-trap for the shower which is what is causing the strong odor.   They made 2 holes in my kitchen ceiling and found that there was a P-Trap installed.  He offered to patch and paint due to his mistake.  He also offered to reset all the toilets and install air vent caps for the roof all for free.  They invoiced me over $12000.00 and told me sorry.  They now are telling me that the shower pan has a leak bit no current leak found when the ceiling was opened.  Don't hire this company.  They have great sales agent Harry who acts like he knows what he's doing but clearly has no idea.   They offered me $300.00 to finish patching my ceiling and paint it, what a joke.  Every single time that they said they were going to show up they never did they always would come 3 to 6 hours later or not even bother showing up at all.   They gave a multitude of excuses including my truck broke down I got a flat tire and other nonsense the only thing they left hours my dog ate my truck.  If you want to get taken advantage of this is a great company for you.  Save your money and stay away from this company.
Jordan F.
Jordan F.
03/02/2021 12:00:00 SA
Julio and Jaime were awesome!  Definitely recommend LSP!  They answered all of my questions and were very fast.
Ronnie H.
Ronnie H.
09/11/2021 12:00:00 SA
We have crazy water pressure. Friday late afternoon the regulator failed, toilets started hammering, and we had a constant flow of water from the pressure release valve for the main pipe. This was the only company that offered to show up that night. Alejandro arrived around 9 PM despite Friday night Hollywood traffic. Unfortunately the regulator he had with him was not sturdy enough to handle the water pressure. He came back the next morning at 9 AM with the right part and got the job done quickly and cleanly. The price was very fair especially considering two visits, the special regulator needed, and a night and Saturday morning visit. Safety protocols were in place. I highly recommend Alejandro. The office was also very helpful and responsive.
Erin C.
Erin C.
7/30/2020
I'm so happy with the service Local Service Pro Plumbing provided. I needed several old and worn angle stops in my bathrooms replaced. Omar came and provided a free estimate for the work. He was incredibly knowledgeable and quoted me an excellent price. Omar even helped me make sure I chose the best options for replacement angle stops so I wouldn't have the same issue anytime soon. He came back to complete the service and I had no issues. Thanks, Omar! You're the best. I also had a great customer service experience. They have a very efficient staff. Reachable and great with communication.
Gregory P.
Gregory P.
7/28/2020
Called for help after hours.  They were out in less than 2 hrs.  Omar handled the job quickly and cleanly.  Thanks!
Javier R.
Javier R.
09/01/2021 12:00:00 SA
Jose came over quickly and assessed our water heater issues. Turns out there were several problems that needed to be addressed. Very happy with his fast and clear communications. Easy to talk to and work with.
Ahmad S.
Ahmad S.
9/19/2020
These guys keep at it! They checked with me about my job at my rental to make sure if I need them back or not! They went the extra mile! Omar is a hell of a plumber. He knew he craft and he was honest and straight forward. If he couldn't work the price he said he can't work it out. He came out Saturday morning, did the job, did it right, and make sure my tenant liked the clean work done! Thanks Omar and Local Service Pros!
Derek D.
Derek D.
02/08/2021 12:00:00 SA
I needed my kitchen sink snaked and Rubin came out to do the job. He was very professional, on time and went above and beyond to fix the problem. Very knowledgeable about his profession. I would definitely call again.
Jonathan L.
Jonathan L.
3/16/2020
Randall did a good job fixing my bathroom sink. He also installed my shower hair catch for free. Happy with the service. Came quickly to fix my bathroom problems.
Dan H.
Dan H.
7/13/2020
Omar came out to unclog my kitchen drain and did a great job. They responded quickly and were busy so I made an appointment. Fortunately they were able to send a rep out soon after to tackle the problem. Thank you!!
Abraham C.
Abraham C.
1/22/2019
A wonderful company.
We had an emergency. Within an hour they came, gave us a quote and got to work. Caesar is one of their very experienced plumbers. He knew exactly what needed to be done. He was honest and got the pipes fixed within an hour.
So happy we got help. Did we mention it happened at night. Yes this service is 24 hours.
Thank you Caesar and thank you LSP!
Adam B.
Adam B.
7/16/2021
Gerard was very communicative and wanted to make sure we reached an agreed price to have a bunch of old cast iron piping be replaced with ABS.  He had Shawn come out to do the work who was beyond detailed with explaining the work and drawing out what would be done.  Super pro all around.
Chi L.
Chi L.
3/26/2020
Not happy at all with the service. Nice guy but the job was not completed. And it's very expensive.

Updated: they reached out to me and offer to fix the problem. I appreciate that. Great customer service over all.
Eric S.
Eric S.
09/12/2020 12:00:00 SA
Nice people, good customer service. They arrived to find the new toilet was broken and only charged a small service fee.
Liliana G.
Liliana G.
10/12/2018 12:00:00 SA
Justin G .
Did an excellent job at installing my bathroom faucet I can't thank him enough, he arrived on time ,  cleaned up after himself. I will call him if I need anything in the near future. I appreciate an honest plumber when I find one . Thank you Justin .
Krupa P.
Krupa P.
07/08/2021 12:00:00 SA
Chris showed up and cleared my kitchen sink drain pipe within 20mins. I highly recommend them.
Tony K.
Tony K.
03/07/2021 12:00:00 SA
Customers beware. This place will rip you off. They are trying to charge $4600 for 2 hours (if that) of repiping and phantom sewage clean up. Charging $895 for demolition, when none was done. Saying they put cat litter for sewage cleanup but when I asked for pictures, none could be provided. I also went into the crawl space and no evidence of any kind of cleanup. They took two days to come out and water was shutoff, so pools likely dried up but still tried to charge. No smell at all in the crawl space. Everything on the invoice is generic and wtf is overhead cost of materials that's $900. No specificity on what parts were bought. From invoice it looks like they literally bought 5 long pipes for $819. I've attached this bogus invoice. I've reported them to BBB already and filed complaint with FTC. I will be personally calling the BBB. Also filed a complaint with the licensing board. Plus local media any other negative publicity I can provide. Will post to all social media's. Rip-off report. This company needs to be out of business. This is fraud. And please send my invoice to collections. I'll make sure collections knows you are charging for services not rendered. This is illegal.
Elaine V.
Elaine V.
03/09/2020 12:00:00 SA
Local Service Pros had plumbers available in my area and set up an appointment right away for a leak we had in one of our hoses under our kitchen sink.  The technician sent to us was Randall Melendez and he was very helpful in explaining what was happening and what were our options.  We went with one of his suggested solutions and he got it done within 2 hours, including shopping for parts.  So glad they were available, reasonably priced, and effective on getting the job done.  Thank you!
Rachael R.
Rachael R.
03/03/2020 12:00:00 SA
Cesar arrived and was rude and condescending. Then he overcharged for the work he did. I believe he was compensating for the distance traveled. They aren't local to my area, they are in Gardena even though they run google ads like they are. He went and bought a part that didn't work. He actually ended up using the part he took off and not the new part. However, he still charged $475. Not a nice guy. At least the hot water works.
PAUL F.
PAUL F.
4/13/2020
Tried this plumbing company for the first tine. They did a pretty good job neither of which were hugely complicated and I'd use them again. My only issue was that in the middle of a health pandemic I would have liked to have seen them wear masks but they did wear gloves. Also one of them shook hands which is a bit of a no no in three trying days. But in terms of their professionalism they were excellent.
Sarah H.
Sarah H.
8/20/2019
Verry professional company.
I owned my house for 25 years so it is obvious that I had work and repair done and I know a company that comes to work versus a company that send you a salesman to load you with unnecessary work.
They sent jack to fix the kitchen faucet, the job was done in a very professional manner and reasonably priced.
They are highly recommend and needless to say I would use them again!
Jordan C.
Jordan C.
11/13/2020
Super fast expedited service! The service was exceptional. Wife and I had our child asleep in the room that is attached to the bathroom Jordon worked on and asked him to be as quiet as possible and that he did. Very quick fix and couldn't be happier with the fast and helpful quiet service! Keep up the killer work! Mahalo!!!
Elle K.
Elle K.
2/16/2020
E arrived, was very polite and advised me honestly about a washer/dryer issue.  What's cool is that they have an app that texts you when they're on their way and it shows a map and gives a rough ETA.  No other service professional has ever sent me this notification!  So they stayed as in contact with me as could be expected. I'm saving their number for future plumbing needs.
Ricky M.
Ricky M.
4/28/2020
I had a flooding problem caused from the pipes from the building. My HOA and board of directors kept on saying that the issue was caused from my local pipe. However, I did not believe them because no matter how many times I snaked, this issue kept on coming up. So I reached out to LSP after-hours and they were able to answer my questions and even scheduled an appointment the morning after. I had LSP come in run a camera down the pipe and they discovered that the issue was caused by the building shared pipe. Now that I have evidence and video that LSP provided, I'll be taking this up with HOA and board of directors to have them fix the issues.

LSP was available and gave great service. I would recommend to my friends and family and will use their service again.
Leslie F.
Leslie F.
08/11/2020 12:00:00 SA
Had we a toilet issue and Omar from LSP was the best!  He was very professional and informative! Will definitely use this company again
Rafael G.
Rafael G.
08/07/2020 12:00:00 SA
I have used a few companies for my properties and I have been through lots of nightmare experiences. After using Local Service Pros, I have not had to change companies.  They are reliable,  professional, considerate and reasonably priced.
Ed S.
Ed S.
2/20/2021
Called to get an estimate for a leaking pipe at my laundromat. They charge $149 as a diagnostic fee. Not much to diagnose with a leaky pipe, but ok. They gave me an estimate of $3,200. I told them that was waaay to high. I estimated 4-5 hours of work and $100-$150 in materials. Because I didn't engage them to do the work, they emailed me a revised quote of $2,400. I asked them to tell me how long it would take them, what they charge per hour, and an estimate of the materials. They failed to respond. I still thought their quote was too high and got another quote. The new plumber completed the work in 4 hours and charged me $650. These guys are a rip off trying to charge $500/hour.
N B.
N B.
08/06/2020 12:00:00 SA
Local Service Pro Plumbing is great company. Customer service is great and plumber Mahdi is best!! He is very professional. I'm glad call this company.
Lisa Jo W.
Lisa Jo W.
11/20/2018
OK seriously I am beyond happy with Ray at LSP!
I woke up this morning to a flooded kitchen floor. All I kept thinking was its Thanksgiving in two days this can't be happening and OMG it's gonna cost me an arm and a leg.
I called LSP around 8:45am panicking and Jackie who answered the phone was very nice and calming she said they would send somebody out within the hour. When Ray showed up at my door he was courteous and respectful. He made me feel comfortable right away and assured me he was here to help. After thorough inspection he found the problem and he fixed it immediately. He was honest about what had to be done and the price was fair!! This Thanksgiving one of the things I will be thankful for is LSP and Ray the great plumber!
Antonio C.
Antonio C.
02/08/2021 12:00:00 SA
LSP installed a liner in my sewer line. Four years later tree roots have invaded and clogged again my sewer line. It seems that when they installed the liner, they didn't cover the whole length of the sewer line. I called LSP hoping to talk to Pedro, who was my job's supervisor. Some very unfriendly manager (Dan?) called me back. He declined responsibility. Instead, he falsely accused me of owing them money, and insinuated that he would be happy to meet me in court. Beware of this company.
Rob K.
Rob K.
10/10/2020 12:00:00 SA
Needed a plumber for an emergency shower clog and Local Service Pro Plumbing dispatched Omar. He helped me get to the root of the problem and explained to me how to prevent it agin in the future. Five stars for these guys!
Kayla M.
Kayla M.
05/10/2021 12:00:00 SA
They are very professional and go above and beyond to help eliminate your plumbing issues! Very responsive and very fast!  Although our sink is still having a bit of an issue everything else was great. The sink will be resolved tomorrow which makes me super happy. Plumbing is a hard job but these guys make it look so easy.
Rosa M.
Rosa M.
10/08/2020 12:00:00 SA
I searched in google for a Plumber near me . This was the 1st company to come up . I explained the problem and they schedule someone to come the same day within  2 hrs . Alex Alfaro came to my house and he was Great . He explained to me what the problem was and he fixed it . He provided excellent customer service and very knowledgeable. I would definitely recommend.
Very satisfied. Thank you
Shen L.
Shen L.
06/09/2021 12:00:00 SA
Omar is a great technician, fixed my leaking tub and now I can use it.I will definitely hire him again if I need in the future. Highly Recommend
Julia O.
Julia O.
9/27/2020
Local Service Pros did a great job. They were communicative, prompt, and did the job right. Highly recommend and will call them first if I ever need a plumber again.
Jane F.
Jane F.
9/27/2019
Great plumber, E was well educated in the field and cleaned my drain in no time.
What started as a nightmare plumbing problem turned into meeting an actual good plumbing company that wants to fix the solution.
Highly recommend. E had 5 star customer service
Miguel B.
Miguel B.
9/25/2020
Highly recommend Local Service Pro plumbers, Jes the plumber came to fix this problem I kept having with my kitchen sink. He fix the problem nice and quick even wipe down my sink lol. If you have a plumbing problem look no where else these guys will do the job. Very nice and professional.
John W.
John W.
9/22/2020
Chad solve my problems very competent and knew what he was doing my tenant is delighted she can use her toilet now I would recommend local service pros anytime
I.Alex Y.
I.Alex Y.
9/18/2020
We had a leak from our sprinklers in the backyard at midnight, water gushing everywhere. We called Omar and he showed up quickly, was very fast and professional in identifying and fixing the problem. Definitely recommend calling him if you need a plumber!
PD L.
PD L.
06/06/2020 12:00:00 SA
We had Mahdi A. As our technician. He was excellent! Very nice man and did a great job!
Joe M.
Joe M.
2/17/2021
I hired these guys to repair a pipe leak in my apartment that originated in the main line under the floor. They came by and diagnosed the problem immediately & gave me a fair price to repair it, which was even lower because of the 10% discount they were offering through Yelp. They completed the job efficiently and timely & cleaned up nicely after themselves. I was very happy with the result & will use then again in the future.
Pilar W.
Pilar W.
8/29/2020
We had an emergency plumbing issue today and called Local Service Pro Plumbing for assistance. Omar made the service call. He wore his mask and was super nice. He explained everything we needed. He was done in a flash. His rates were very reasonable. I would definitively recommend Local Service Pro Plumbing. Thank you, Omar!
Remona O.
Remona O.
11/18/2020
DO NOT USE! By all means do not use this company. they will lie and steal from you! They supposedly fixed my sewer line and guaranteed me for 30 years, charged me over $10k and now only 2 years later, same problem. Spoke to owner Mariana and Ignacio the supervisor and they told me that they didn't cover the entire thing, their employee Joseph forgot part of my sewer line and I need to pay more to get it fixed.  They will fix half of the problem to make sure that they retain customers and keep charging you.
Victoria G.
Victoria G.
8/26/2020
Omar came on time very friendly and very helpful. He really knows his stuff and was able to tell me all the problems right away and fix them! Great company to go through! Thanks again! Really recommend!
Jenenne M.
Jenenne M.
8/27/2019
This was my first time calling LSP and I was pleasantly surprised by the service, timely response, attention to detail all from a cordial team member. The service provided was thorough as well as the information shared for getting greater efficiency with my plumbing.
I was so pleased that I hired LPS to a more extensive plumbing job.
Joe K.
Joe K.
3/23/2021
Both Oscar and Jaime were really helpful. I had a back up in the main line that needed to be snaked. They also ran a camera and let me know some other issues I had with the piping that need to be taken care of and took care of it. They were highly skilled and extremely friendly too. Would definitely recommend them to anyone!
Jean B.
Jean B.
8/19/2020
Manny at LSP pressure-washed my teak furniture.  They were looking gray and damaged, but they came out great!

Manny was helpful about fixing the hydrant so that it would not leak and hooking up the hose again.  All in all, a terrific experience.
Christina n.
Christina n.
5/17/2019
Carlos came out at our scheduled time (plumbers are never on time so this was impressive)
He was able to fix our clog and even offered us a warranty on our service
Nathalie M.
Nathalie M.
1/29/2021
Didn't plan to leave a review until they left me a voicemail today saying they will send my $59 'unpaid' bill to collection agency. My sump pump was making chattering noise every so often. I heard about them through my tenant so I gave them a call to ask them if they work on sump pump because lots of plumber don't. I even double checked with them to make sure they are knowledgeable in that aspect because nobody want their time wasted right? That $59 was for a first visit to check on my sump pump which they ended up sending me someone who doesn't know much about sump pump. The only thing he knew was flipping the switches inside the control box continuously for over 20 times and talked about how much he knows about sump pump. Guys, this is the first sign you need to be aware. His diagnosis was my sump pump could be fine just need maintenance but he won't know more until he opens up the sump pump. Right before he left, I asked him could it be be electrical issues because the noise came from control box? Or float switch issue? Then he went on and said it could be float switch! Then I asked how much does float switch replacement cost approximately. He told me the float switch could be 20 up to 1000 depending on the model and he won't know until he opens the sump pump up. Huh? I could google right away which float switch my sump pump use. He could have done the same then work out the labor cost. I don't know what he's up to but it's either that he really doesn't know much or he was trying to get me dig in the sump pump first then tell me the cost. Either way doesn't sound good. I gave them three star because they did work on some projects at my rental nicely and I believe not all plumbers that work there are bad. All in all, I will pay for the first visit fee so they stop bother me but to me it was a total rip off.
Annette V.
Annette V.
12/02/2020 12:00:00 SA
Total scam!!! Called this company on their ad for a $49 sewer clearing. They supposedly tried to snake the main line but said they couldn't clear it. Told me the only option was to hydrojet the line  at a cost of $499. I told them no thank you. Went to Home Depot, rented a snake and had it cleared in 10 minutes.
D B.
D B.
12/17/2019
When the gas company shuts off your gas because you have a leak, panic sets in.  And when your regular plumber has closed down for the end of year holidays, you feel helpless.  

I called 6 different plumbers.  Two didn't even do this type of work and 3 were available the following day to give me a quote, then schedule the work.  

LSP was #6.  Pedro listened patiently while I regurgitated what the Gas Co had told me.  Then said we absolutely do this type of work and can help you.  He asked some clarifying questions, explained possible options along with prices and said a tech could be there within 2-4 hours to verify the problem, outline the solution, give us a price and get started.

Then E showed up in about 2 1/2 hours and I breathed a sigh of relief.  He was awesome from the minute he drove up.  Confident, capable, polite and an excellent communicator.  

He and a colleague dug up 35 feet of our yard to expose the leaking pipe.  They had to dig around trees, bushes, the water main and irrigation pipes.  It was not easy work.

We left for the weekend, gave E our gate remote and he texted us continuously until he had the new pipe installed, connected and tested.  

E was excellent.  Because of him, LSP is our new plumber!
Amy L.
Amy L.
4/29/2020
We had a clog that I assumed was just a root issue but it ended up involving the main line into the street.  I was managing the problem remotely (for my elderly parents) and Ignacio sent me video of the issues as well as pictures after the work was compete.  I appreciated the thorough explanations, step by step.  It wasn't inexpensive, but I did price comparisons and the quote definitely fell into the average range for a job this size.  I would definitely use them again and intend to have them come out every six months just to keep the lines clear of roots.
Liza P.
Liza P.
4/28/2020
Clogged toilet. We only have one toilet in our apartment/space.
Although there were two delays in getting a technician here, when I told Leticia how urgent it was for us to get help; she arranged for a different technician for us. He was here w/in 20 min of our conversation.
Leti was helpful, courteous and very friendly. We felt valued.
Ivan was our technician. He was great. Communicated clearly w/ us, was knowledgeable, and also very warm & personable! Our first impression of this company is very, very good.
Rosemary K.
Rosemary K.
4/28/2021
I had a leak in a water line under my kitchen sink and could not shut off the water line because too much lime had built up on the knob and I could not turn it.  Water was coming out fast and ruining my cabinet.  I emailed LSP to come out and within 3 minutes I received a call from Jade at LSP who set up an appointment the same day.  Jade was courteous and accommodating.  Reuben came and fixed the problem.  He was knowledgeable, courteous and explained to me what the problem was and fixed it in little time.  The only issue I would have is that the price for the work was rather pricey.
Bruce S.
Bruce S.
2/19/2020
We noticed water leaking from the ceiling coming from a hot water pipe that was running though the attic so we called LSP. E showed up on time (after hours on a Monday) and came back first thing Tuesday morning to replace the pipe and installed a new shut-off valve. Great service and friendly Technicians.
Ana D.
Ana D.
4/19/2021
AMAZING SERVICE! This was beyond expectations! Really efficient and fast. We contacted them, scheduled a visit, they sent me a message with the information of my appointment and my technician and then they contacted me letting me know that my technician was on his way and provided me an ETA. In less than 1 hour since we first contacted them, the technician was at my home, took a look and said he could work on it right now. 20 min later the problem (unclog drain shower) was solved! The price is absolutely reasonable, the staff was really friendly and kind. I will use this company again in the future and I highly recommend using their services. Thanks a lot Kevin and everyone at Local Service Pro Plumbing !
LaKisha B.
LaKisha B.
10/01/2019 12:00:00 SA
Ehecath (E) was timely, professional, courteous and transparent. He crawled under our home, tunneled under the cement blocks, and didn't leave our front yard in shambles. He went above and beyond while presenting us with options that were both economically feasible and practical. My husband and I greatly appreciated his follow through. He worked until the late hours to get a 2 day job completed in one day. We are greatly satisfied and I highly recommend this company.
Ziggy Z.
Ziggy Z.
12/08/2019 12:00:00 SA
Called at 6:30 PM Sunday night and my new best friend E was here by 8:30. Ran the snake from multiple clean outs and finally broke through the ball of roots and paper until we were home free.

thanks LSP and thank you E.
Jennifer S.
Jennifer S.
10/01/2019 12:00:00 SA
What a looooong day of waiting and at first was very hopeful with the nice operators who answered. First a guy and then a lady...but since 4:30pm I was told they were in the area that a technician will come by..it's not 9pm and the 3rd and 4th operators had no idea who I was or what I was waiting for to be repaired. Absolutely the worst customer service!!!! So many other choices....they might be good but wasted my time and very frustrating!!!
Lucinda L.
Lucinda L.
7/30/2018
Thank God for this business. I had an emergency plumbing issue and they came out to me that day and were very helpful. Joseph was honest and thorough.
Monica from the office called to see how the service was and is sending someone back over to me to help with other issues. She was extremely helpful and kind.
I would highly recommend.
For A.
For A.
9/19/2019
When it comes to Commercial work these people know very little. They are Professionals, sure at bait and switch.

From the moment you place a service call, the moron that answers the phone hasn't any idea about plumbing, or the process. Only 3 years experience that's probably why.

Then, expect to get two more phone calls from other representatives that have your request or service problem wrong. So be prepared to repeat yourself two more times.

They will say one thing over the phone, once they arrive the story or services change....BTW....that includes the price and what will be serviced.

So be prepared as you will probably succumb to these tatics, as you are in a bind, have waited for someone to show up, and they are now on site leaving you little recourse.

Plumb at your own risk.

Best of luck!
Stuart S.
Stuart S.
07/07/2018 12:00:00 SA
The good: they came out within about 2 hours and to look at my issue.

The bad: the guy made me wait for close to an hour to give me an estimate, and once he gave it to me, it seemed like they added the $100 discount I got form Yelp on to the cost of the service. Also they had no parts and the bill came out to $330 for 45 minutes fix plus 5 min to diagnose. I think that's a bit much. I only paid it because I had a tenant waiting. I'm all for paying for service, and I guess I paid a premium to get it fixed, I just felt the service I got was not worth it, and the technician wasn't super helpful.
mary l.
mary l.
8/24/2020
I had a clogged line in the house I called the company and Omar came to open the line he was very nice guy did his job professional explain me everything I was very satisfy
Cammille C.
Cammille C.
11/15/2020
If you need a plumber call these guys! They won't let you down!  I had a leak in the gas line in my fireplace and my gas was turned off until the leak was fully repaired.  The first 2 plumbing companies I had called scheduled appointments with me, but were a complete waste of my time & ended up no showing so I was already frustrated and going on a week without hot water or being able to cook or use my stove.  Luckily, I came across LSP and their guy Ivan.  I told him my situation and that I had a baby in the house so it was important I get this repaired ASAP.  Ivan guaranteed he'd make us a priority and informed me he had to drive several hours to get the parts he needed,  but he'd arrive first thing on Monday morning.  Around 730 am that Monday I received a text from Ivan informing me he was on his way with all of the parts and would be arriving right at our scheduled appointment time of 8am.  Ivan and his partner Derek were very professional,  knowledgeable, and they replaced the leaky gasline within a few hours! They were also very careful while coming in and out of my home wearing their masks and wearing their booties.    They also of re- tested all of the appliances and inspected all of the gas lines in my home to make sure there were no other leaks found.  The gas company came out right away and turned the gas back after performing their own tests for signs of any other leaks thanks to a job well- done by Ivan and Derek.  If you need a plumber don't waste your time on these other companies.  Call LSP!
Lucia R.
Lucia R.
1/17/2020
I called at about 5:30 pm expecting to get an appointment the next day when I had a clogged kitchen sink.  Luis came out at 9 PM per the appointment that was made when I called, no extras or overtime.  I really liked that they sent me a picture of who was coming a little before he came by, so I wasn't opening my door to just any stranger.  I ended up needing more than the $49 cleanout drain snaking, but what great customer service.  Thank you Luis.
Teresa L.
Teresa L.
3/21/2020
I called for what I thought was just a clogged toilet. It ended up being much more than that. I can say that E was amazing. He was professional, clean and kept me appraised of the progress. I would most definitely use them again.
Doug M.
Doug M.
08/07/2020 12:00:00 SA
We had a leak from a water heater pipe.  LSPP  were very professional.  They came out the same day, earlier than the estimated time.  Our plumber, Ivan, explained they problem to us, presented a couple options needed for the proper repair.  Highly recommend their service.
Trina T.
Trina T.
8/24/2019
I'm so glad that the first plumbing service I called didn't work out because this company was so great. They were super professional and responsive and the technician, Rizo, that came was incredibly helpful and made this whole process easy, stress-free, and informative. I would definitely call out this plumbing service again if I have any other issues in the future. Also, Destiny was very communicative over the phone and I can tell they prioritize customer service because she really went out of her way to help me with some things I had questions about.
Barsin K.
Barsin K.
10/03/2019 12:00:00 SA
Wow! What an amazing company, from the service on the phone to George the plumber. We were expecting a huge and expensive job but George made sure to fix the issue fast and without the big price tag, very knowledgeable and honest person, will make sure to refer George and this company to all my friends and family.
KC A.
KC A.
12/17/2018
Very helpful office staff, and the on site repair people were professional, fast working, and very helpful when addressing any of our questions or concerns. We had the main line break, which is a tremendous job, and it was replaced and the job was finished within 3 days.
Would recommend!
Andrew K.
Andrew K.
09/12/2019 12:00:00 SA
These guys are scam artists.  I had requested a 50 gallon gas hot water heater replacement and was very clear that I already had a $1000 quote.  If they couldn't beat it, they shouldn't waste our time.  They said they had a technician just down the street and would be here in 20 minutes, but couldn't quote over the phone.  That turned into one hour, then one and a half hours then two hours.  At that point I said if they couldn't quote over the phone, or get there immediately I was moving on.  They put me on with a supervisor Luis, who then quoted $1800!  I'm pretty certain they were wasting time so that they could come in late in the day and get the job when no one else could still get there.

I called my prior quote and they are good to their word.  I will write a review on them when they've completed the job.

Bottom line, don't waste your time on these guys, because they will certainly waste it and your money for you.
Megan D.
Megan D.
2/18/2020
Came out at 9pm for an issue with the washer backing up and was very helpful. Thanks!
Librablue M.
Librablue M.
5/13/2020
Great customer service. The female dispatcher was very courteous and helpful. A technician arrived within the time specified. They are quick and get the job done. Thank you
C B.
C B.
7/17/2020
Manny is the best! He showed up within 30 minutes and cleaned out my drain so fast. I am very happy with his work and highly recc him!
Mari J.
Mari J.
12/11/2019 12:00:00 SA
We had problem kitchen sink late nigh, and E came to repair, and next day it happened same problem.  Then E found out that it was problem with part of main old pipe.  E re-placed with new pipe.  E thank you for hard work.  We appreciate so much.
Sara b.
Sara b.
4/23/2019
Came Easter Sunday.   Within the two hour window.  Very professional and courteous.
Turned out that the problem was due to the mainline.  Had very good price to fix it, but unfortunately wasn't part if the Homeowners association.  Would use again..
Mitch R.
Mitch R.
4/23/2021
I discovered that my garbage disposal was leaking.  I called them and they were able to have someone come out the same day.  David was on time and got right to work.  Within an hour it was done.  I am very pleased overall.
Celeste R.
Celeste R.
9/27/2019
Very Happy with the service I received today! E the plumber helped me out with my shower piping. He had to crawl under my house and fix it which I give him props cause its really dirty haha! But yea he snaked the pipes clean and did a really fast and thorough job which I appreciate. Thanks E at LSP!
Ken H.
Ken H.
9/27/2019
Great service from this company. I called with a problem with my garbage disposal in kitchen drain. They were there within two hours. E the technician was very thorough and explained everything to me that needed to be done also giving me a price for all of the work involved. I certainly would recommend this company again. and again I was very impressed by the technicians knowledge and his ability to explain everything in layman's terms
Julie K.
Julie K.
04/04/2021 12:00:00 SA
I am so grateful to have found Local Service Pro Plumbing!!!  I knew it would be hard to find someone because it's a Sunday but I was very lucky that I located them online.  Kevin was fantastic and will be my go-to person for all my plumbing needs!  Totally professional and very friendly.  I HIGHLY recommend this company and Kevin!  Thank you!!!
Alfred L.
Alfred L.
04/03/2021 12:00:00 SA
Kevin came buy and gave me honest diagnosis of my problems and provided practical solution for a reasonable price.
Lori F.
Lori F.
3/26/2020
Great and easy experience.. Randel Melendez was our service tech , and he was awesome!!!
Sellman F.
Sellman F.
10/21/2020
Ted came out the same day and quickly solved our drain problem. He was clean and fast.
Michelle V.
Michelle V.
5/15/2020
Wow! I said I needed someone ASAP and they listened! Ivan and Derek came super fast, thoroughly assessed the situation in under five minutes and took action. My toilet and shower clogged and I tried my heart out to do this myself- plunging and snaking till I broke a sweat. I am in fact a DIY expert and make television appearances to show folks how to do things themselves, but some things ya just gotta leave to trained, licensed professionals. Plumbing is their jam! Or un-jam I should say. They even gave my daughters schooling in what not to flush, so parenting is among their skills as well. ;) I highly recommend these guys and trust their work!
Reno ..
Reno ..
10/10/2020 12:00:00 SA
We called LSP the morning our kitchen sink clogged and they arrived earlier than expected which was great!!  Jordon was professional and quick. They honored their special and we are very pleased with the outcome. Thank you LSP!!
JDamian A.
JDamian A.
10/28/2017
A huge shout out to these folks.

I own a rental in Tarzana and often it is difficult to get repairs done without schlepping out there to oversee everything. They worked with my tenants and took payment over the phone.

The tech saved me overtime charges by rescheduling the work to a more convenient time for my tenant.

U will use these peeps again if and when it is necessary!
Keesha W.
Keesha W.
5/15/2017
This was a pretty terrible experience.  I assumed, with such rave reviews that I would have been in good hands and that turned not to be the case.

I began with a call from LSP right after I messaged them here on yelp, which was awesome because of the response time. I was elated.
I made an appointment for 12-2 that day (this past Friday)  At 1:47, no one had shown nor called. So I called back and rescheduled for a possible 12 to 2 on Saturday.  Again no one showed and at around 1:50 I received a call saying that the plumber was on an unfinished call and would not be able to come until a new window of 4 to 6 pm (Now I have wasted several hours over the course of 2 days waiting for someone who had yet to come).  Finally, the plumber arrives.

Now, when scheduling the new time for Saturday the young man I spoke with was extremely apologetic and said that they would offer 20 percent off the job cost as a result, which did make me happy as this was becoming rediculous (but also cautious because 20% is rather high, and that could mean they are notorious for inflating pricing).  When the plumber finally quoted us the job, it came up to around 700 dollars of which it would be 600 something since we had the inconvenience issue.  

We made choice not to use their services because, even though we are not plumbers, we thought that was a bit high for a leaky kitchen faucet.

We learned the issue we had was a small one. When we tested the sink issue a bit further, all we needed to do was tighten the truck of the faucet BY HAND!!!!!!!!!!!!  And the issue ceased to exist.

The level of dishonesty from this company.  Man OH MAN.  If you are not careful you will get GOT.
Shame on them.  To go through all of the rescheduling and lack of communication for it to end up like this.
Omri D.
Omri D.
6/29/2019
Poor service, waited for them for 2 hours, the tech says over the phone that he's 10 minutes away for a hour and a half
Angie S.
Angie S.
8/17/2019
John was awesome. Fast, honest, thorough and affordable. Will definitely use these folks again! They were on time and I even got a call in advance to let me know when, in the 2-hour window, they'd arrive.
Carol H.
Carol H.
2/22/2020
These guys are great! Had a leak under under the kitchen sink. They sent  Joseph out right away ( on a Sunday no less)  and he fixed it among other things while he was here. They have great customer service. And competitive pricing. Joseph had to even crawl under the house and repipe bad, old piping. Dirty job but didn't even mind doing it. Will for sure call them when I need a plumber again.
Evangelina M.
Evangelina M.
02/11/2021 12:00:00 SA
I had major plumbing work done two years ago by LSP.  The main sewer line was replaced.  There was a problem that occurred which caused a back up.  LSP stood behind their warranty and quickly fixed the problem in a very professional manner.  The technicians were hard working guys and the manager, Don, came by our property to personally inspect the project.  Well done!!
Sebastian G.
Sebastian G.
6/15/2019
I should note that I did not actually hire Local Service, so I cannot speak to the quality of their work.

The one star review is related to their promotional offer on Yelp (pay $100 for $200 of work).  If you try to use it, they add (by phone) an unpublished condition that the work must cost at least $500 total.  I will leave you to your own conclusion, but I believe a company adding an unpublished condition to a published advertising offer is misleading and a poor business practice at best.  

Be careful to confirm that Local Service will actually let you use their offer before you purchase.  This warning really shouldn't be necessary, as conditions should be published.

UPDATE: After seeing the initial review above, the company contacted me to clarify that Yelp's system does not allow them to publish a minimum price on the promotional offer.  It seems my criticism was misdirected and I have updated my initial one star review to four, as they were very professional about my misunderstanding and quite considerably offered to make it right.  If I hadn't booked with another company in the intervening hours, I would have used Local Service.

Yelp, if you have someone reading this, I would love to understand why your system prevents Local Service from publishing the full details of their discount offer.
Alysa W.
Alysa W.
04/04/2020 12:00:00 SA
Just got the pipe replaced. Excellent service!
Responsive and good quality work.
Issue resolved.
Joseph was really great!
Philip R.
Philip R.
1/25/2021
Plumbing job total failure. Called an emergency plumber afterwards. I paid them for the call, $125. Harassment on Bill I didn't sign. Harassed by their accounting department.  My advice, go with professionals who fix things right.
Loren H.
Loren H.
10/27/2020
Excellent service and reasonably priced. Omar did a great job fixing our toilets and finding the water leak that had jacked up my water bill. Will definitely use them again.
Mike R.
Mike R.
10/20/2020
Manny came out and hydrojetted our drain within a couple hours of the call. He was a great guy and did a great job! I will definitely be calling again.
Max M.
Max M.
07/03/2019 12:00:00 SA
John is awesome! Local to west LA - did a great job and is very friendly too. Came out same-day and on-time.
Jacob S.
Jacob S.
4/20/2020
Do not use this company. They are a scam. Tried to charges me $3,500 to re-route a pipe that didn't need re routing. They couldn't unplug the clog. I hired another company paid them $150 and they fixed the problem.
Anthony C.
Anthony C.
7/25/2019
Came home from a camping trip to find our drain completely clogged. Black water already was coming out of the shower and tub drains. Called LSP at 10 at night. David came an hour later. Identified I needed a drain clean out and snaked my pipes to clear it. He also crawled under my house to inspect the other pipes and ran a camera through the main where he identified an even bigger problem - bottom part of main pipe had ruptured and sewage was probably sleeping into the ground. Now I had a potential sink hole situation underneath my house.

After paying him for his service that night, which was fair, if not lower than average, I scheduled another appointment to get a full assessment of the problem and an estimate.  Throughout the process, he was professional, easy to talk to, and honest. I would definitely use him again.
Britta D.
Britta D.
12/22/2020
We've hired these Service Pro's several times.  They are always prompt, professional highly competent.  They do a great job.  Don't believe the negative reviews.  Also, there fees are fair and low.
Kristina L.
Kristina L.
06/04/2020 12:00:00 SA
Exceptional: quick, effective, courteous and fixed the problem!! We thought we had a huge problem on our hands and it was solved within an hour at a great rate. thanks so much!
Tapabrata M.
Tapabrata M.
9/16/2020
They cam to out restaurant and gave us a amazing service. Manny has a great attitude and he made my day better. No one loves a clohed drain but they came and took care of the busness.
Shay R.
Shay R.
7/13/2019
E came same day to look at our clogged sink and was so helpful in trying to find the problem. Unfortunately it seems there are some bad pipes and we are only renters so we can't start working quite yet until we can talk with the landlord but I am very pleased with the service so far and will update as things progress
Linds W.
Linds W.
07/12/2019 12:00:00 SA
John was quick, informative and successful fixing our issue in less than 2 hours from our service request.  Customer service over the phone was great too!  Thanks so much!
Karen B.
Karen B.
1/16/2018
Local  service pro plumbing was very efficient and friendly
the office staff was quick and friendly , Joseph the tech was
on time very pleasant  and knew what he was doing . He Gave us educations on the do and donts I would recommend LSPP
Tiffany M.
Tiffany M.
12/17/2018
Ruben and David did an amazing job! Both were very professional and nice. Finished with our plumbing issues pretty quickly so we were very satisfied!
Todd Z.
Todd Z.
09/11/2020 12:00:00 SA
Called this morning for two issues I had at my apartment.  My toilet was making a weird clanking sound after flush and my dishwasher had completely clogged.  Chad easily fixed my toilet issue by replacing one of the valves.  Although not formally trained in dishwasher repair he was able to unclog that pipe as well saving me lots of money.  I would absolutely recommend Local Service Pro as they did a professional and timely job.  Thanks so much Chad
Johnny K.
Johnny K.
07/03/2020 12:00:00 SA
Local service pro plumbing just finished fixing a leaky valve for my sprinkler system. After discovering I had a leak somewhere in my home I was concerned I would be able to find somebody to come find what the problem was along with fixing it same day on a Friday before 4th of July. So I made a few calls and came across LSP and they had a rep by name of Joseph over within 30 minutes from my call. Within 15 minutes Joseph found the problem and provided a reasonable fair price to resolve the issue. He got the work done quickly and made sure all was to satisfactory before leaving. He also had all the proper safety gear on as well due to Covid 19 which provided me peace of mind as well. Thank you so much LSP for the fast, excellent and prompt service to remedy my leaky valve. I would not hesitate to recommend LSP Services to anybody in the near future, and I would have confidence doing business with them again. Thanks again!
Benjamin E.
Benjamin E.
04/03/2019 12:00:00 SA
UPDATE: they actually came through... they called us back and set up a new appointment for us free of charge. Maybe I shouldn't judge the incompetence of one service rep, or maybe they care about their yelp reviews but we're now satisfied with their service.
Cezar D.
Cezar D.
8/30/2019
John was awesome. His assistance was great. Very knowlogable. Differently will recommend.
Arbaæn Q.
Arbaæn Q.
6/23/2019
Junior was very helpful in helping to fix my toilet leak. Great customer service, would use again!
Katie W.
Katie W.
10/12/2018 12:00:00 SA
Look no further for a reliable, honest & friendly plumbing service. David has saved the day for me several times and he always gets the job done right. I've had major expensive huge issues and small low budget...it's consistent good service and fast responses. If you're looking for a trustworthy plumbing service I would strongly suggest giving them the opportunity.
Angela S.
Angela S.
8/17/2021
Sunday afternoon in the middle of a six year old's birthday party with 22 children and their parents, the main toilet being used by all decided to back up!  Not only was the toilet backed up, but back up water was filling our other toilets, showers, and tubs.  In a panic we called our regular plumber who was unavailable, a few others recommended by others at the party. No one responded back to us except LSP.  We were hesitant, but desperate!  We were given a time later in the day when Ruben Hernandez arrived to clear the blockage with a snake from the exterior clean out.  Unfortunately, this did not work and he advised us that someone would have to come out to hydro jet the line the next morning, as he did not have the necessary equipment on his truck.  The next morning, Dominick Canales arrived on time and very professionally handled the problem.  He walked us through each step of the way and explained what he was doing.  After the problem was cleared, he went under the house to check on all the pipes, took photos, and video to show us his findings.  Both plumbers were extremely polite, understanding, wore masks and were extremely professional.  We would highly recommend using these plumbers, not only in times of emergency but as your regular plumber.  Thank you LSP!
Monette B.
Monette B.
6/18/2019
Awesome job! Friendly and fast and answered all my questions. They also give you a 30 day warranty. I needed a last minute plumber and Local Service Pro Plumbing arrived on time. I will definitely call them again.
James R.
James R.
8/17/2020
Ryan and Jonathan fixed a very clogged kitchen sink for me. They were prompt and friendly and very clean. I highly recommend them and LSP.
Greg O.
Greg O.
8/15/2020
Great service. Talked to Derrick was very professional and helpful on helping me making a decision on getting a water heater installed.
Ross L.
Ross L.
10/20/2018
John showed up about 30 minutes after I called.  He snaked the line , the water drained I paid $200.  I'm looking into buying a snake so I can make $200 when people have a clogged drain
Jason C.
Jason C.
06/04/2020 12:00:00 SA
Wow! These guys saved my life. Had a major plumbing issue. All the pipes were backed up in my house. Water was coming up the drains into the tubs and toilets. LSP came out immediately. figured out the problem, fixed it within an hour and for incredibly reasonable pricing. We had no toilets or showers and were so nervous we'd have to move out for a few days while it got fixed. 1 hour in and everything was running like clockwork again. I can't say enough about how great they were. The had terrific customer service too and texted, emailed, and called when the plumber was on his way. Definitely call them if you have a plumbing issue.
Zack A.
Zack A.
10/27/2019
UPDATE- 12:30 Chris arrived and took care of the issue in 15 minutes. They also waived the fee.
Pedro called on behalf of Gino appologizing about the mess.

Review changed from 1 to 4 for now.

Called to get clogged sink opened up. Was told technician will be here 4-6pm. No one showed up. Called them around 6:10 and was told tech is running late and will be there in an hour. No one showed up. When I call again was told couldn't do it today and they will be there tomorrow 8 to 10am. No one showed up again. Around 10 was called and notified that tech is running late and will be there 12. Again no one showed up and no one called. This is a scam not a company. They collect your info and probably sell it to someone else.

STAY AWAY !!!!!!!
Edwin Z.
Edwin Z.
10/25/2020
This is the first time I've used the same plumber more than once. I called them again because they're friendly, responsive, they listen to my concerns (no matter if I'm wrong) and then figure out a solution to my problem. Today 10/25/20 my drain have a bad clog that needed Hydro jetting. Manny showed up early! Very nice, got to work right away. I spoke to several other plumbers and their price for Hydro jetting is about the same... they don't rip you off. In fact others charge by the hour... Manny gave me a flat fee. Also because of COVID and flu season I've been very protective of my mom who lives with me, and he worse a mask on the whole time!
Catherine B.
Catherine B.
10/17/2018
This is the story of a simple stopped-up drain, and my experience with Service Pro.

The guy came, took a look at my drain and exclaimed, Wow!  Wow!  I don't know if it's a Wow thing, I said, It's a simple stopped up drain.  I'll bet this happens all the time, right?  No.  Well, let me get my snake and I'll be able to tell more.
So he gets his snake and prowls around a bit.  Wow!  This is terrible.  You really need this jetted out. Look how clogged!   So I agree to let him jet it out.  Hours later a guy with a truck comes and they jet out the drain.  The guy from the truck calls up.  We got a leak here!  And he drives away.  We go down to the garage level.  Water is pouring down the garage door.  This is just a little run-off, it will stop in a minute, he says.  Instead, it increases.  It's pouring down the garage door.  I'll get a guy with a camera in to see what's happening, my guy says.  Next thing I know there's a guy with a camera looking down the drain.  You've got a leak, he says. That will be 700 dollars. Wait, what?  Yeah.  $425 for the jetting, $175 for the snaking of the drain (which he barely did, it seemed like a diagnostic tool more than anything, and he never gave me that quote) and $100 for the guy with the camera.  RING! It's the phone, his boss.  Hey, heard about this incident, we'd be happy to fix it for you.  That will be $2400.  ARE YOU KIDDING ME?   I tell them all to go away, then get my regular plumber (who had been unavailable that day) to fix it for $1500.  A few days later I get a call from a guy who wants to know how I liked Service Pro.  I told him the story and he was horrified, sympathetic.  We will definitely make this right.  I tell him the only way to make it right is to refund part of my money. We will definitely make this right.  That's the last I heard from him.

Tell me Service Pro isn't a scam operation.
Guille G.
Guille G.
10/22/2018
My regular plumber was all booked and I was very hesitant to call somebody else!! It's so hard to find a plumber you can trust this days. But my shower drain was clogged. So I called this company and I'm very lucky they sent Justin Gomez. He arrived on time and was very polite and knowledgeable. He not only fixed my shower, but he noticed my shower head was wasting more water than normal. He gave me some options to be more water conservative and to save on my water bill!!. I'm glad I called them. And I'm very happy with the work  Justin did. I'm definitely calling them back in the future.
J S.
J S.
11/10/2018 12:00:00 SA
Great service from John.  He fixed my drain . All is great . I am happy with the service. Thank you .
Simon J.
Simon J.
10/13/2020
These guys were great! I called and got a next day appointment. The price was very competitive. Manny was the service technician who came and was very friendly and knowledgeable. I would highly recommend both LSP and Manny!
Shanna R.
Shanna R.
9/23/2016
Local Service Pro Plumbing is absolutely amazing and i would highly recommend them to anyone. I work for a commercial property management company and just so happened upon this company searching through google one day. I had a major plumbing emergency at one of our properties and from the time of my first call to the plumber arriving on site was less than 2 hours. Since then, I have called this company several other times and every time we speak they are nothing less than professional and courteous. Their prices are unbelievably fair, they have a knowledgeable/honest team and they will take the time to explain everything to you.

You won't be sorry you called LSP!

-Sincerely, a very pleased customer!
George R.
George R.
9/14/2018
These guys saved the day once again! I had a problem at the house where we had a pipe leak and the water going all over the place. They sent out a guy named James who was on time, very professional and fixed the problem quickly and cleaned up like nothing ever happened.
Emily R.
Emily R.
7/13/2019
John was able to come right over on a Saturday. He was very honest with what he thought was gonna work the best. He fixed the problem quickly and did a great job. I would definitely use their services again.
M S.
M S.
07/11/2020 12:00:00 SA
Had a irrigation pipe burst around 1am. Called LSP and they came and assessed the problem right away. Even with the short notice and time, they came and were able to get the pipe repaired and valve replaced. Very courteous didn't leave us hanging!
Emilie M.
Emilie M.
10/05/2020 12:00:00 SA
My kitchen sink was clogged. After much back and forth with another plumbing  company (Abe's) they sent someone out 4 days later who came in looked at the sink, filled it with water and then told me he would have to wait 4 hours for the water to drain and it would cost $500 to install a clean out through the wall of the house and left. I called LSPP and Jason said he could have someone out the next day. Ted came and cleaned out the drain with a snake. Took less than 30 minutes and no $500 bill. Ted was polite and efficient and cleaned up when he was done. 5 stars for Ted and LSPP. Don't go to Abe's (they are a service contractor for American Home Warranty).
Mehran E.
Mehran E.
4/27/2019
Carlos arrived late evening on a Saturday to clear a clogged kitchen sink. He stayed late to finish the job and cleaned up afterwards. Very professional service.
Stephanie H.
Stephanie H.
10/12/2018 12:00:00 SA
I had a water line burst that caused a major leak throughout my house. I was recommended to Ruben and David, gave them a call and they arrived at my house within an hour. I was very satisfied with their work, they explained the process thoroughly and got the job done. Will definitely give them a call for any future issues.
Chris K.
Chris K.
10/02/2020 12:00:00 SA
I had an emergency at my resident, LSP Plumbing gave me the excellent service, I recommend this company to everyone, the prices are very reasonable, and Johnathan and Omar were great, very knowledgeable and Professional, I'll be calling them from now on, and I highly recommend them to everyone.
Jeffrey E.
Jeffrey E.
10/02/2019 12:00:00 SA
These guys are great. They came out on an emergency service call for a stopped up sink. Suggested 2 different ways to treat is blockage and we chose the one most appropriate for our needs. NO PRESSURE from the technician who came out. Very Professional! Would definitely recommend these guys to others.

Jeff E. Northridge,CA
Stephanie G.
Stephanie G.
4/15/2019
Local Service Pro Plumbing was awesome. They are my go to specialist. They made me feel important and were concerned about my plumbing needs. I've programmed them in my phone for any other issues. The office staff is awesome as well as the techs and managers.
Nadine T.
Nadine T.
11/05/2016 12:00:00 SA
Quick responses and appointment setup, text reminders, nice office staff, reasonable prices and  most importantly, quality work!  Roy came over to diagnose a problem with my kitchen sink not draining properly.  He was courteous, respectful and communicated clearly throughout the process.  It took a while, but the end result was that he fixed the issue and actually saved me money by trying a few things out before taking more costly steps to remediate.  Having had poor experiences in the past with plumbers of such character, you don't feel comfortable having in your home, I completely appreciated the professionalism of LSP and will absolutely hire them again.
King L.
King L.
07/04/2019 12:00:00 SA
Our kitchen sink was clogged last night. I tried to call local service pro in the morning and I got a fast response from them. They have sent out their plumber and fixed my issue on the same day. Their service is great!
A. C.
A. C.
11/05/2018 12:00:00 SA
Wound up doing it myself (installing garbage disposal) after it was so hard to get an estimate out of all of these plumbers. BTW these guys estimated $150-$200, for what took me maybe 45 minutes. Perhaps if they charged a more reasonable rate, they'd have more clients...
Anthony C.
Anthony C.
07/01/2019 12:00:00 SA
Called at 8am. David R was here at 11am like promised and in 15 min I was all cleaned out. Snaked the line we we were back in business. Great job. Fast service. Reasonable prices. Got 10% off with yelp.
Jennifer S.
Jennifer S.
11/16/2020
Manny was very professional, straight to the point, and identified the issue very fast. I recommend Manny and LSP
David D.
David D.
09/04/2020 12:00:00 SA
Jackie was very prompt to return my call and schedule a same day appointment.  They did as they said and called before they arrived.  Jackie and Mahdi worked with me to fix the plumbing issue and ensure satisfaction.  Would use again and reccomend .
Natasha J.
Natasha J.
09/02/2020 12:00:00 SA
Terrible! Local Service Pro plumbing caused severe damage to my home and agreed to take responsibility and then backtracked. They're unethical and crooks! DO NOT USE THIS SERVICE. They do not keep their word, stand behind their warrantees and they are unethical and lie.
Melanie W.
Melanie W.
11/29/2018
Carlos addressed my home's plumbing issues quickly & professionally. Happy to have found them.
Stuart T.
Stuart T.
11/29/2016
It's true.  LSP Plumbing IS AS GOOD AS IT GETS, from the workers to Pedro, the supervisor!
I can't say enough.  Pedro's supervised, was there for me, went above and beyond on multiple occasions, and is the consummate professional!  This is what you're looking for if you need help with plumbing!
K Y.
K Y.
8/31/2020
These guys were great! They called back right away came out within two hours and replaced my water heater in record time. Thank you Ivan and Derek for the great work. I highly recommend LSP for any plumbing problems - KYPI Effects Company
Nikoo D.
Nikoo D.
09/01/2019 12:00:00 SA
Great service and they keep you updated on arrival times.

Accidentally flushed a trimmer which got stuck in the toilet on a Sunday and this was one of the few places available 24/7.
The dispatcher answered the phone quickly and was very friendly. They sent out Rizo (who was also friendly) to help me out and he was able to quickly clear the blockage!

We had a few laughs with some toilet jokes, also Rizo was fine with my dog wandering around so that's a plus from me.
Gabriel A.
Gabriel A.
8/31/2019
On time, gave an honest and fair assessment of our problem. Will definitely be calling them next time we need work done.
Quyen L.
Quyen L.
10/03/2018 12:00:00 SA
LSP was sent by our warranty company for clogged bathrooms.  The technician, Joseph, was terrible.  He hydrojetted the wrong vent, told us we had no vent for the toilets, proposed that we had to install a new clean out or he would have to break the walls.  He just didnt know how to diagnose the issues.  When we found out the damage that was done due to him hydro jetted the wrong vent, he blamed us and said we told him to hydro jet that vent.  We never told him which vent to work on because we dont know.  If we knew, we wouldnt have gotten home warranty.  Which professional would blame homeowners for his own action?  They ultimately came back to fix the damage to our garage and the plumbing issue was fixed, however, I would not recommend this business and would not use them again. Unprofessional.
Parviz K.
Parviz K.
8/26/2016
Local service pro came to our business and repaired a leaking toilet.It was leaking for a very
long time. Pedro and Rafael did a great job for a very reasonable price. We definitely hire
them again. Thank you
Fitma S.
Fitma S.
8/24/2020
Needed services ASAP, thanks to 'manny'  fast,friendly,& reliable care my facilities are taken care of .
Jaron L.
Jaron L.
5/30/2019
Very professional and fast work. We had a root infiltration of old cast iron pipes and after snaking and taking a look with their endoscopes, they had to get into a tight crawl space under the house to dig out and replace 30 ft of pipe. This was all fixed and replaced within a day and half.

Louise was a pleasure to have work on our house, always friendly and super professional. Will hire again, and always refer their first rate work!
jeannie c.
jeannie c.
3/24/2020
My bathroom sink was clogged so bad. After googling and talking to so many plumbers, I decided to go with local service pro plumbers. E and Natto came out and cleaned out drains under bathroom sink and problem got solved in matter of minutes. Thanks to this great team of experts!
Jonathan S.
Jonathan S.
8/14/2019
LSP came out to our house to diagnose a leak. They were able to come the same day we called, and their technician arrived on time and was courteous. They diagnosed the leak and even suggested a few repair options we could look into. We were really grateful to them for their professional and speedy service, and would use them again.
Char K.
Char K.
10/02/2019 12:00:00 SA
Great and quick response and service!
So happy for their ability to help us fast.
Good local company.
Kim L.
Kim L.
03/06/2020 12:00:00 SA
Prompt and knowledgeable.  Joe G. did the repair in a timely manner and cleaned afterwards.
Lora K.
Lora K.
9/24/2018
Carlos was excellent. He worked quickly and was ver professional. He also provided extra advice about the plumbing in the garage. Excellent employee.
Bryn W.
Bryn W.
4/19/2019
Ralph was very friendly, informative and helpful! The service was quick and now my drain is flowing normally. Communication up to the service was also helpful. A+
Misty B.
Misty B.
7/27/2020
I'm writing to say that Jackie in the office was awesome. I had a terrible experience with the techs they sent out to me a few months ago, but the office staff were great! Hopefully they spoke with the techs. I just realized I never left another review after my not so nice review. Sorry Jackie! Hope all is well
Brooke S.
Brooke S.
4/15/2019
Carlos was amazing. After a difficult time with our landlord. Carlos was able to help us with an overflowing sink that was on the verge of a pipe bursting. Carlos was kind, skilled and a fast worker. Highly recommend his services to anyone with a plumbing problem
Janna W.
Janna W.
7/18/2019
Update, July 18, 219.  4.5 Stars.  We had a similar problem that we had in January, 2019, and called Local Service Pro Plumbing again.  Our experience this time wasn't quite as smooth as it was in January but we eventually got the problem fixed due to the experience and hard work of David (Ray was on vacation; we did ask for him first).  I will add that David came because the first person they sent couldn't complete the job.  

Thank goodness for David, who knew what he was doing and completed the job properly.
Maria H.
Maria H.
3/28/2019
I am the general manager at a commercial building in the city of culver city. Not only didnthwy come at record time but they also fixed our dloor drain issues in no time. David amd ruben recommended that we get our drains flushed out due to heavy grease build up in our lines. We now have a monthly maintenace program at our building with our having to tear up our floors and operate sue to our heavy traffic. Thank you so much.
Brooke F.
Brooke F.
7/13/2019
John helped snake my toilet that was clogged. He was quick and fixed the problem.
Adora D.
Adora D.
4/15/2020
I needed some plumbing work done at home. I called this company and they sent the nicest man- Mahdi! Very knowledgeable and gets the work done in a timely fashion. Very professional and during this whole covid crisis- he really came through for us! For my next problem, I will be requesting him!
Connie M.
Connie M.
03/06/2018 12:00:00 SA
Great service from Eric. They were able to come in within the hours that worked with my work schedule. Prices are very reasonable. Great prices
Alexandra P.
Alexandra P.
3/14/2019
John showed up on time and had my garbage disposal fixed and running perfectly in a matter of minutes! Super friendly, great service! I highly recommend!!
Ali K.
Ali K.
03/12/2019 12:00:00 SA
I had these guys come hydra jet my main line. I was extremely satisfied with them being on time, professional, and transparent through the entire process. They explained everything as they went through the process. I would definitely use them again
Tracy M.
Tracy M.
07/05/2019 12:00:00 SA
I feel so lucky to have found this plumbing company.  I just used them for the 2nd time, and it was another great experience.  On December 23 last year, my mainline backed up.  I called my regular plumber, who wanted to charge me 4x what I paid last time! Found Local Service Pro - they came, they cleared the line and I paid a fourth of what the other plumber wanted.
This time, I called before any back ups.  Made an appointment, the office for great to work with, Abel showed up on time, gave me an estimate and took care of everything. I had an extremely show drain in my bathroom sink and he took care of that too! He was really nice, professional and knowledgeable.  I can't say enough good things about this company!  Thank you Local Service Pro, you have a customer for life!
Lee M.
Lee M.
10/15/2018
John was amazing. We had multiple problems with our plumbing when we moved into our new house. He diagnosed each one, discusses the options to repair with us and our contractor, and fixed what he could on the spot! I will definitely be using this company for all my plumbing needs in the future!
Gil S.
Gil S.
9/25/2019
Beware of this Company......   We called LSP for a main sewer line back up.   A tech by the name of David came out and snaked out the main line and the line was cleared for the $49 price.   David said I should have the line hydro-jetted and I told him I would think about it.   A week later the line backed up again.   I called back and asked to have the line hydro-jetted to clear the line again for the $499 price.   David hydro-jetted the line and put a camera showing me some roots in the line.   David said I should have the sewer lined to resolve the problem and made it seem like that was the only solution.  This was a cost of $12k, but was willing to drop the price to $10k.   I told him I would have to think about it.   A person by the name of Josh from LSP called later in the day asking what we could do to make this happen and get the job done.   Josh ended up lowering the price to $8k and said he would hold the price through the weekend.   I got 4 other opinions and had to have the line hydro-jetted again to remove the roots within the sewer line, another $500.   Once the roots had been removed the line was in good condition.   The plumbers that had come out said a liner was a more permanent option, but not necessary.   I paid this company to hydro-jet a line and they failed to clear the roots, knowing the could try and sell a bigger job.   This company is all about up-sale.   Beware!!! and make sure you get a second opinion.
Michael S.
Michael S.
02/07/2019 12:00:00 SA
Polite, efficient, effective and very fair. what more could you ask for? I will call them again.
Stacey W.
Stacey W.
9/15/2016
They were excellent.  They responded right away to our call, they were very professional, and they took care of the problem for a very reasonable price.  I would definitely use them again.

Stacey
Vikas G.
Vikas G.
3/16/2020
Randall has been very professional. Reached on time and snaked even though there were difficulties. For a better solution he suggested hydro jetting.
Zahra T.
Zahra T.
01/02/2020 12:00:00 SA
Great customer service. I was able to get the same day service without any issues. Mahdi was a pleasure - extremely professional and informative throughout his work. Provided photos and videos during the job. I would highly recommend to anyone looking for quality work. We live in Brentwood.
Chris V.
Chris V.
8/21/2018
My sink wasn't draining and decided give Local Service Pros after reading the reviews. Carlos came by and was able to help me immediately. He did super clean work and was extremely knowledgeable and professional. I would highly recommend them to anyone who needs plumbing work.
Sasoon P.
Sasoon P.
03/05/2020 12:00:00 SA
The entire process was excellent. They answered my call right away and set me up in their Service system. I knew exactly who is coming and when for service. The price they quoted for my job beat all others. Joseph Ruiz was my technician and he did an excellent job. He even went above and behind to get the part I specified. Very satisfied with this company and will use them again for sure. Well done!
Karl L.
Karl L.
08/03/2018 12:00:00 SA
I've been involved with real estate and property management for a while but needed a sewer inspection for the first time. LSP brought out a camera, technician and supervisor John who has experience in telling us what we had and what we need to do about it. Highly recommend.
Vangie C.
Vangie C.
5/23/2020
The entire team from LSP are beyond excellent! From Leticia who is very professional and courteous over the phone, to Madhdi, a courteous, professional and knowledgeable technician who came and fixed my clogged shower drain in no time and Pedro, the manager who is very honest, generous, kindhearted and really care about the satisfaction of their customers. After working with these people you don't want to look for anyone else so call LSP and they will take good care of you!
Leslie L.
Leslie L.
11/28/2018
After speaking with Pedro, the supervisor, I hired a handyman to repair the cabinet and the company helped with the cost. All was taken care of quickly. Hey, these things happen. Very pleased that the company responded promptly with good faith. All is well.
Desi R.
Desi R.
11/26/2018
John did a proficient job on our public sink and bathroom sink. Professional attitude and personality. Everything works great! Would recommend this company for anyone who needs to fix their plumbing. :)
Sue M.
Sue M.
2/15/2020
Very pleasant and knowledgable young man, Jonathan, went the extra mile to help with our mysterious plumbing problem. I will definitely contact them in the future.
Jun P.
Jun P.
05/10/2020 12:00:00 SA
Mahti is a very nice and pleasant guy, truly has an excellent customer service. This guy and the people who work for this company are all awesome, so easy to deal with. Price is reasonable after i compared theirs to 3 companies i've inquired.
Joel A.
Joel A.
4/30/2019
I had an overflowing toilet on a Sunday. I called LSP and they had a technician, David, out quickly. He cleaned the line and, because repairs to the toilet would have been expensive, recommended a new one. Because I'm tired of flushing money down the old one, I went ahead and got the new toilet, which is quieter and uses much less water. He got it from the warehouse and had it installed within a couple hours. He was efficient, clean, and kept me informed of what he was doing and why. I'm very happy with their service.
Sondra N.
Sondra N.
05/05/2020 12:00:00 SA
Mahdi was very friendly and fixed the problem quick. I'll request him if future work needs to be done.
Lukas K.
Lukas K.
05/04/2020 12:00:00 SA
Ehecath Soriano did a great job in an emergency situation fixing a drain that affected our outdoor sink, kitchen sink and washing machine--and a very old house with a yucky crawlspace. Great work!
Spencer B.
Spencer B.
04/03/2018 12:00:00 SA
LSP replaced my faulty water heater yesterday.  Super fast response time!  They inspected the unit and very quickly determined the issue at hand, and that the old unit needed to be replaced.  They did a very clean job super fast, removing the old unit and installing the new one, which works perfectly.  Today they called me to followup on the job, so it seems they have excellent customer service as well.  Highly recommend!
Steve G.
Steve G.
6/21/2018
Great work by Ruben and Junior to repair our main water line after it ruptured on Fathers Day. Though it took a day to get parts, the repair was completed when they said. They tested the line and we had water back on as promised. Great job and will definitely call Local Service Pro again.
Namcy C.
Namcy C.
4/22/2019
We had a big toilet  back up in the house that was draining into the tub on the second floor. I called and got someone quickly and was told the time the plumber was to show up. He was a bit late from his previous job but they called to let me know which was very nice. I really appreciated that The Plummer, John was very pleasant and very knowledgeable .  He took his time to explain everything He was very clean and well organized. We will definitely call the company again.
Don B.
Don B.
4/22/2019
Derrick Fehn was  true gentleman and very knowledgeable. I would call on him again. I was impressed that he was not trying to make me pay more than was needed
Andy V.
Andy V.
1/30/2020
Great job!!!! Got the job done saved me lots of stress.  E is the man to call to clean your pipes!! Fabulous job. Had a bad headache try to deal with this issue and one call fixed it all.
Joshua S.
Joshua S.
4/21/2020
They came out same day I called to take care of a clogged pipe.  They were professional and explained the problem clearly, and what was needed to get it fixed.  LSP fixed the issue and my pipes are running clear!  Thanks to Junior, Ricardo and Anthony!
Kristina M.
Kristina M.
9/29/2018
Carlos was great! He came out within the time we were told and he was super friendly and helpful. He took the time to investigate what was going on and show my husband the problem instead of just throwing out a bunch of terminology. Their pricing is great too, would definitely recommend!
Lina W.
Lina W.
06/09/2019 12:00:00 SA
terrible customer service!!!
called to make an appointment today and promised a plumber would come around 8-10am. I get a call around 9:45 saying the plumber had an emergency and would come around 2-4pm. i said it was okay only to get a call at 3:45pm saying the plumber was in an emergency once again and would come 6-8pm just for the plumber to never even show up. Completely wasted my day waiting and were completely rude & unapologetic throughout the entire interaction. Do yourself a favor and take your business elsewhere to a place that actually values customers and their time

re: it shouldn't take a bad yelp review for a company to treat their customers decently. Thanks but NO thanks for the free service. we would rather take our paid business elsewhere
Thomas B.
Thomas B.
05/03/2018 12:00:00 SA
I needed a new garbage disposal for my rental unit, and because I have had bad experiences with my previous plumbers, I decided to try these guys out. And did they put my prejudices about plumbers to shame. I managed to get a plumber 1.5 hours after I called them. From the moment I called them, I spoke to a guy called Pedro, who promised to assign a plumber to me within a given 2 hour range. 15 minutes before the plumbers arrival a lady from their office called to inform me that plumber Joseph would arrive shortly. And when Joseph arrived - on time - he clearly explained the cause for my issue, what was needed and a fixed price for everything (unit, parts and labor). No nonsense - and the work was performed perfectly. I wish all my service providers were to the point like this. And the price was reasonable. I will use these guys for sure ongoing forward.
S J.
S J.
8/30/2018
REVIEW EDITED. After going back and forth with LSP Plumbing customer service, they accredited me a refund of a little over 17 percent of the entire job total, due to my frustrations with very high pricing and quality of job performed (sink garbage disposal installation, replace valves and some pipes under sink).

I appreciate when companies reach out to speak with dissatisfied customers. My sink was installed slightly crooked, and overall I felt that the price was very high. They failed to provide me with a breakdown of pricing, as I was told it doesn't work like that. While I expected more of a refund, I will give them the credit that they deserve in that they care about their customers and their reputation.
Lili C.
Lili C.
7/16/2019
I've called them for a plumbing service and they gave me a time frame between 1-3, their technician didn't show up and I've called and asked when he'll be coming and they said oh sorry he is running late and it'll be another hour. At 4pm the guy called and said I'm running late and it'll be another hour and a half and I told them forget it. I took off of work to be home and they wasted my entire day. They don't have enough staff to do the jobs and they can't manage it well.
Rod M.
Rod M.
02/11/2019 12:00:00 SA
This company advertises $49 for shower stoppage and when they came to my house asked for $250 to do the job and when I did not want , they said I had to pay $49 even do they have not done any thing

This company is just lie to make money
No service
Stephan B.
Stephan B.
3/28/2021
I normally don't write reviews but I manage an apartment building.  On Saturday afternoon I had an emergency as one of my tenants called because her shower valve broke and she could not turn off her shower.  I raced home and called several plumbers who either did not return my call or said they were too busy.  I finally called LSP.  They were very professional and immediately worked to help set up an emergency appointment.  David arrived within 2 hours and diagnosed the problem including the price and time needed to fix it.  He worked super hard to help me turn off the water in the tub without having to turn off the water to the entire building.  He then was willing to come back on Sunday and fix the shower.  He came on time with the parts needed to fix the problem.  I have to say that there was a possibility that he would have to open the wall because the valve cartridge would not come loose.  David worked until he was able to fix it without having to open the wall.  I was super impressed with David and his manager, Jaime.  They were very open and honest about the work needed and the cost and didn't take advantage of someone calling in an emergency on a weekend afternoon.  The price was fair and the work was super professional.  I would definitely call them again and ask for David!  Thanks again for saving what could have been a headache of a weekend!
Sara S.
Sara S.
02/07/2019 12:00:00 SA
John was on time. He fixed my shower efficiently, cleaned up and gave me some tips. I'm now very happy as I can shower again
Jord K.
Jord K.
02/05/2019 12:00:00 SA
Same day install. All went well. Great service. John the tech was great.
Thanks so much for the quick turnaround.
Nicole C.
Nicole C.
02/02/2019 12:00:00 SA
These guys are awesome.  John cane by within 30 minutes.  Our toilet backing up and overflowing. He fixed it in less than 40 minutes.  Awesome. I would highly recommend them. And John.
Jill J.
Jill J.
02/02/2019 12:00:00 SA
John was excellent! Quick response and took
Care of the issue immediately! Would definitely recommend!
Gary J.
Gary J.
5/29/2019
Great company! Fast and reliable. I highly recommend to all my clients for sewer inspections.
Ivan I.
Ivan I.
3/24/2020
Joseph R. did an amazing job in my mix-used building. They had to open up the flooring in 3 locations inside a restaurant and repair the lines. He kept me informed throughout the process. He also explained to me what was going on in great detail. Joseph was always on time when he told me he was going to be at my property. This made it easier for me to talk to my commercial tenant. Thank you! If you are facing a difficult plumbing issue, trust this company, they will get the job done
Andrew K.
Andrew K.
3/19/2020
I had a drain issue for my shower. A plumber was dispatched within a couple hours. Ivan was very helpful and was able to clear the line. He gave me good advice on how to keep the line from blocking in the future. Will use again in the future.
Ocean E.
Ocean E.
3/22/2018
LSP Plumbers were great for my plumbing needs. I have to say that yes I was impressed with the plumbers but more importantly, I was overwhelmingly amazed by the customer service representative that actually set up the appointment. She was so kind and patient and a delight to converse with over the phone. She followed up with me even after the plumbing job was completed. This is what stuck out the most for me working with LSP plumbing. I have also recommended them to other friends and family members. Great company.
Jimmy H.
Jimmy H.
7/31/2018
First time using this company to find a water leak. Dave and Ruben showed up and proved to not only be courteous and customer friendly but extremely knowledgeable and hard working. The people in the office were very friendly and helpful also. They spent several days replacing my 60 year old galvanized main water feed and used a camera to show me the condition of my sewer line as well...which also will need replacing. I'm very satisfied with their service and quality of work and would not hesitate to recommend them to others.
Deborah T.
Deborah T.
05/10/2017 12:00:00 SA
Good, professional plumbing services can be difficult to find. I'm glad that Local Service Pros were my service provider. Armando's installation of my new faucets was exceptional; he was neat, professional and communicative on the job at hand.
The office staff was also friendly with good follow up. Thank you LSP!
TerI K.
TerI K.
7/30/2018
They did a rooter first and didn't try to upsell me.  A few months later I needed a hydro just for maintenance and they did a good job and were professional and communicative. I trust them. That's golden!
Lori S.
Lori S.
07/07/2019 12:00:00 SA
Update, Pedro responded to my review within minutes and said he was concerned about what happened at my house. He also asked for me to call. I called the office and they said Pedro was on the phone and would call me back. He never called back. I don't think Local Service Pro Plumbing is concerned at all.
Reva E.
Reva E.
03/12/2020 12:00:00 SA
I needed my bathroom sink snaked and used LSP.  My technician Randall, was pleasant, friendly, showed up on time, completed the work agreed upon in a timely manner and at a reasonable cost. I will definitely use LSP again.
Mike T.
Mike T.
11/30/2017
Descaled tankless water heater quickly and efficiently. Igancio was friendly and easy to chat with. They showed up on time and performed the work as needed with no upselling.
James O.
James O.
12/18/2018
These guys were awesome! We had our line back up and overflow in my front yard on Thanksgiving (of course), and it was extremely stressful (and gross). Fernando came out to clean line and pressure jet. We discovered via the camera, that the joint connecting my pipe to the pipe going out to main line was offset, and causing a fish bowl effect of sewage building up (7 feet underground!). The next day, upon repairing, it was discovered that the line out to the street was completely rooted in by an old tree in our front yard. Fernando and the owner Pedro were extremely easy to work with, and explained everything clearly. LSP will be the company I call for all things plumbing related from here on out.
Lisa A.
Lisa A.
4/16/2019
I've used their services 5 times now and have always have received quick help and low prices! Raymond is the technician that frequents my area, he is very professional, knows what he's doing and also displays genuine care with his clients and their homes! Several times now, Raymond has suggested ways for me to solve my plumbing issues over the phone and save me some money. When the issue can't be solved on my own, Ray is here within 24 hours (usually same day) and is always able to finish the job promptly and I never have an issue with the thing again! I'm ONLY using this company as long as I'm in this neighborhood.
Ali R.
Ali R.
02/03/2018 12:00:00 SA
I used LSP plumbing to fix a problem I was having with my toilet. Fernando came in and quick as a fox, everything was fixed and working perfectly again. I paid over the phone by credit card. Everything was made very easy for me as a first time customer! Will definitely use LSP if any other plumbing problems arise, although, hopefully they won't!
Ha-rakhamon Farhod A.
Ha-rakhamon Farhod A.
2/21/2020
I needed plumbing done right and this establishment did it the right way. I would recommend this work to anyone who needs job done the right way. They were available the time you need them to do the job.
Joe G.
Joe G.
7/19/2019
These guys are pros. Had a pretty bad situation and they got to the bottom of it fast and at a reasonable price. David R was completely professional and on top of everything. Couldn't be happier with the service. Thank you!
Edwin Z.
Edwin Z.
02/12/2020 12:00:00 SA
Bought my house 10 years ago and have dealt with many plumbing problems and many plumbers - LSP is by far the best.  They've replaced my main valve on one visit and fixed a banging problem with my kitchen faucet in another issue.  This is what I like about them.  1) Responsive.  It doesn't matter what time I call someone is there to respond to my call.  They also get a plumber to my house quicker than other plumbers in the area.  2) Professional courtesy - the people who answers the phone (ignacio, lovi & levi) they could teach a class on customer service.  3) The Plumbers - Here's what I like about them.  They walk you through the problem, talk out loud, and go with you their process to figuring what the problem is and how to fix it.  They don't correct you or make you feel dumb when you say I saw on the internet.  Jonathan especially is one of the nicest Plumbers I met that truly cares.  He walked me through his process, found a solution, and got my faucet running again.  He even waited until the water ran a few minutes until I was completely satisfied.  I already recommended them to my neighbors for installing a toilet and they agree.  For COMPLETE service from phone call to fixing.  They are tops.
D Z.
D Z.
02/07/2020 12:00:00 SA
E was the best nicest plumber ever. Gave me a discount just for the heck of it and did the job super quickly and efficiently! Highly recommend!!
Lauren W.
Lauren W.
10/21/2018
My dad had an emergency plumbing problem and called LSP Plumbing. Junior did a great job and went through the process with us before he started the job so we knew what was coming (we had to replace a lot of old clay piping). He was fast, efficient, and affordable. We would definitely call LSP Plumbing for any other plumbing repairs we need!
Catrina I.
Catrina I.
4/22/2018
Our experience initially was a bit trying, due to installation issues on a very tight-fitting washer/dryer combo and inner-wall faulty water hookup.
However, once Gabriel and Ralph arrived, the problems were addressed and explained in a professional and very polite manner.  The end result was perfect and I would definitely ask for that team again next time I need service from LSP. :)
Erin T.
Erin T.
6/20/2019
One of the worst things to happen after moving into a new house with two little kids is having your hot water heater go out (baths are so needed!). One phone call to Local Service Pro Plumbing and 30 minutes later John is at our house to try to help us light the pilot light. It was broken and the control panel would need to be replaced, which he let us know was a likely outcome prior to his arrival. With our antiquated hot water heater, the part was not in stock but he was able to get it first thing in the morning, so within 12 hours of our initial call, we could have hot water again. After thinking it through and knowing that the sellers did not maintain the hot water heater properly, we opted to upgrade to a tankless hot water heater so this issue wouldn't recur. He had it all set up that day, and hot water was regained in less than 24 hours after our initial call. John was detailed, explained all of our options, didn't push or sell us on anything, was professional, prompt and very friendly. Highly highly recommend!
Orr R.
Orr R.
11/17/2017
We had an emergency and they got someone over quickly once I explained the urgency. The initial quote I got was higher than I expected, but the plumber, George, was willing to work with me on price and we got to a number that worked for both of us. Monica took care of me over the phone regarding payment and quality control. She was polite and professional. I would recommend Local Service Pro to anyone in need of an emergency service!
Kadi C.
Kadi C.
1/31/2017
PLEASE READ! I emailed this letter to the project manager three weeks ago and have yet to get a response or acknowledgment of my concerns. I attached photos to remind him of my damages. It is too later for me but please read the following and beware:

Per our last agreement you voluntarily offered me a $500 rebate due to the unprofessionalism and ridiculousness that I have dealt with by your company. I specifically asked about the circumstances in how I can use the rebate money. You reassured me at that time that I could use the money in any way I wish, especially towards another company to come in and finish the project that originally hired you to do. Since you (Local Service Pro Plumbing) can not fulfill the obligated contract that I was bid, I have found another company willing to do so. Since my last conversation with you, you have tried to retract your offer of $500.

I feel that I have been very nice about the whole situation. Which let me remind you; I was bid a job, the bid was supposedly underrated therefor I had to compromise with the work that I wanted and it was still overpriced from the other companies quote that I showed you. It should have been simple enough to replace pipes to a water heater, little did I know the incompetency.  The water heater was installed incorrectly, three times. My garage flooded (now I have a mold problem that I have to address) along with replacing damaged items. Your plumbers almost burnt my garage down by trying to torch copper directly on the wall. The days I had to take off of work. My renters not having usable water if not water at all. On top of all it took 3 months to finish correctly.

I was giving you the benefit of the doubt that the quote was made by untrained Peter, but the fact is that you are the project manager and by any other means you would therefor be responsible and should have done your job by overseeing. Through the three months of dealing with this monstrous headache I have been told, something, then have had it reversed AFTER THE JOB. Completely unacceptable under any circumstances. The fact that you blame Peter for the same thing that you are now doing does not make you any less of a scum bag then he was. I hate to say anything negative but it is unethical and morally disgusting. The reason why I chose to use this company was for the great reviews and awesome customer service, I don't understand why I have been the exception.  Directly on the website claims We treat our clients with respect and provide clean and honest service... You should hold yourself to the same standards.
Jonathan W.
Jonathan W.
01/03/2019 12:00:00 SA
John did a great job! Very fast, efficient and friendly. I would recommend this service to anyone in need of plumbing services!
Bob C.
Bob C.
01/09/2020 12:00:00 SA
LSP is absolutely professional. I can't say enough good about them! Laeticia answered the phone, was very courteous and booked an appointment immediately. She called again when the truck was on the way. Luis appeared right on time and went to work clearing a major blockage in my pipes. He completed the job in short order, then went on to examined the system as a courtesy and discovered our septic is about due to be emptied. After having used many services around the valley, I have found my ideal plumber. Thanks, LSP! Fairly priced, old-fashioned service with a smile!!! Don't bother calling anyone else!
Keith Y.
Keith Y.
2/14/2017
LSP did a great job for us.  We initially called them out for a clogged main, which they took care of.  In the course of unclogging the line, they pointed out a problem with the main that needed to be repaired.  They were able to make the repair for us quickly and at a reasonable price.  Throughout the process, Pedro and Oscar were easy to communicate with and very professional.  They did great work and left the property in clean condition.  I would highly recommend.
Tamar Z.
Tamar Z.
6/29/2019
Exemplary service! Wastewater flooded my bathroom. Abel Napoles came and talked me through the process, fixed the immediate problem, and waited with me while someone with a more powerful machine came to unblock the mainline. Best experience I've ever had with a plumber! I can't recommend him highly enough!
Lin M.
Lin M.
08/01/2019 12:00:00 SA
Had a spraying pipe in our back yard and called LSP to come as quick as they could to fix it. Every single person I dealt with was wonderful! Every single phone interaction and in person meeting was nice and helpful. Abel completed our work and was such a pleasure to work with. He went above and beyond and finished the work quickly and even under budget. I would definitely recommend LSP and Abel for any plumbing needs. We'll be using them again in the future.
caryl w.
caryl w.
7/28/2019
Excellent service from Chris. He was knowledgeable, friendly, and dedicated to finding the source of the clog in the bathtub drain. And he did! I highly recommend Chris and this plumbing service, which came to my home on a Sunday afternoon. I will definitely call on them again. 5 stars to Chris and Local Service Plumbing.
E G.
E G.
01/05/2017 12:00:00 SA
I had a bad experience with this company.  I had a sewage smell and backup.  They used a a snake to clear the immediate backup.  Unfortunately they either misdiagnosed the problem or  caused more severe problems.  Things got worse in the days after they came.  Apparently I now  have a broken sewage pipe which may have been caused by the snaking according to the plumber from a different company who is fixing the broken pipe.  

In summary, they didn't solve the problem and possibly exacerbated it.  The broken pipe is very expensive to fix.  Additionally, they wouldn't agree to accept the Yelp deal when at my house.
Robin G.
Robin G.
4/24/2019
They came within the alotted time period and the whole job took about 15-20 minutes. John was courteous and polite and explained everything clearly. Simple and to the point, and warned me how not to clog up my drain next time!
Norm H.
Norm H.
2/15/2017
I was very appreciative of Pedro's quick response.  The technician that was sent to help us was very professional, courteous and informed us during the entire project.  The response was quick, the price was reasonable and the work was spot-on.  Thank you.
Mitchell L.
Mitchell L.
2/14/2020
Jonathan Trejo put in a new sewer line for us when our old line was destroyed by tree roots. He worked incredibly long, hard hours to get it done quickly, and with minimum disruption to us. He was extremely polite and, I thought, trustworthy. I was amazed by how well he protected the plants in our front yard, despite having to dig a massive hole. It's too early to say whether the new line will work properly, but there are no indications to the contrary yet and I feel comfortable recommending Jonathan.
Brandon Y.
Brandon Y.
02/03/2018 12:00:00 SA
I've had LSP do several jobs around our house from sink installs to pipe repairs and more, they're highly professional and price competitive. Recommended.
MK K.
MK K.
7/26/2018
We had a horrible draining issue in one of our bathtubs. After a plumber turned down our appointment at 5pm, we were devastated thinking it was too late to call anyone. But, Local Service Pro Plumbing was able to find someone for us to come between 6pm-8pm, which we appreciated so much. Ruben and David came around 7pm, inspected the house and got everything rolling in 10 minutes. They cleaned out the pipes and did a camera inspection as well. They were super fast, professional and nice. We were able to get a discount thanks to the coupons. I highly recommend!
Michael V.
Michael V.
9/21/2019
This is a great company. We had a water leak in our crawl space.  Riza and John came to our rescue.  Professional, polite and efficient they did the job fast and even helped clean the faucet filters to remove sediment.  Highly recommend them when you're in a plumbing pinch.
John W.
John W.
2/20/2017
They are very professional, prompt,  knowledgeable,  knowledgeable,  sense of humour. Will recommend to all my friends. Thank you for coming out before the big rain. Life saver. .
Eddie S.
Eddie S.
11/01/2016 12:00:00 SA
These guys are awesome. Price was reasonable and very quick service.  Water heater up and running within the hour. Highly recommend these guys for any plumbing emergencies or upgrades. I will definitely have them on speed dial. Thanks guys
Tina C.
Tina C.
11/30/2018
I called last minute after another plumber I had scheduled had to cancel last minute. They made an appointment for me same day for a clogged kitchen drain. We had tried snaking it already with no avail. I wanted a professional to try and was attracted to the $49 drain clean deal. This only applies if there is an access line. I wasn't sure if I had one or not. I believed that it would cost $79 if I didn't have one. Carlos arrived and was very helpful. He said that there wasn't an access line and since it was already snaked, he felt like a hydrojetting water clean would be better. I had never heard of it and was very concerned at first since my $49 or $79 fix was going to cost $499. Carlos was very patient and kind with me to understand why this was needed in his experience. To clean the drain with the snake was going to cost $229 not $79 which was just the service fee. If it didn't work, then I would have to hydrojet. Carlos was very honest and worked with me to come up with the best solution without wasting extra time and money. The hydrojetting worked. I have since told my roommates not to put food down the garbage disposal or grease. This pipe was new, redone only 6 years ago. It was in the past few years with roommates with these habits that had caused a great deal of buildup.
Austin H.
Austin H.
6/17/2019
We had 2 toilets fixed/replaced by LSPP.  Abel, our service provider was wonderful!  Very skilled and courteous.  He replaced fixed both issues with great efficiency and we are grateful for such excellent service!
Tatiana T.
Tatiana T.
11/22/2017
Our mainline was blocked and the LSP team responded quickly to our request for service. In no time, Alejandro addressed the issue and provided us with a clear explanation on what caused it and what we can do to avoid future plumbing problems. Thank you Alejandro and Pedro for your quick response, your honest feedback and excellent customer service.
Luiz L.
Luiz L.
8/16/2019
I was really happy with the service. They came to my house just a few hours after I called, in the same day. John was very professional and took care of all I needed.
Andrew T.
Andrew T.
06/07/2019 12:00:00 SA
John came by after hours to assess a leak we were having from our sprinkler system. He was honest and told us we could save money by waiting until the next day to fix it instead of charging us double for after-hours work. The next day he came by and found more issues related to the problem and was able to clearly explain why it wouldn't be a bad idea to fix it. His tone and suggestions never occurred to me as an upsell, especially since I had already done prior research in seeing how much things and parts should cost.
Ryan S.
Ryan S.
10/19/2016
Excellent service and friendly staff.  They offer a program for financing and it really helps home owners get what they want.
Armen T.
Armen T.
10/19/2016
I am very thankful to have found these guys. I have been burned so many times and I have been scared to have a umber come out to my place because of it. A couple worker referred them to me and I am happy he did. They were fair and honest and the price was reasonable. Pedro and Luis were great and the work was done perfect.
Carlos V.
Carlos V.
01/05/2017 12:00:00 SA
I received service from Erik and Oscar. Very friendly very fast and affordable service. Nothing but great things to say. This company is now going to be my go to for plumbing. They came within the time I specified. Were very cordial and polite with my guest.
Lu W.
Lu W.
10/04/2017 12:00:00 SA
We had to replace our garbage disposal (we left a shot glass in the sink and it tore that to shreds...) so I googled garbage disposal repair and this company came up.  They were extremely responsive and courteous.  The first visit involved a free consultation where someone came and inspected the problem and then gave me an immediate price.  I later scheduled service for replacement that day but wanted to change the service date for another day which they quickly accommodated.  They came in as scheduled and replaced it within 30 minutes.  The payment and customer service was also super great.  I mistakenly paid too much and they refunded me the amount within 10-15 minutes of realizing that mistake.  Great service!  Will definitely keep in mind for future problems!
Albert J.
Albert J.
10/14/2019
I called three times and was told Pedro will call in 5 minutes. Three hours later he calls and says he cannot make it
Tammy W.
Tammy W.
05/06/2019 12:00:00 SA
John was so thorough, our property is in Hollywood hills and this was a complex job. I was worried about finding a tech who would take it on, thank you John. Great company
Anait G.
Anait G.
10/07/2019 12:00:00 SA
Excellent service. E was very respectful and a friendly plumber. We were very happy with their work... Thank you
Melissa L.
Melissa L.
10/04/2019 12:00:00 SA
I noticed some sewage smell on my property and got on Yelp to find a plumber. I found LSP and they came out same day to have a look. The very next morning they arrived to fix it.
I learned that my former crooked ex-contractor had put in a used sump pump not designed for sewage, designed only for rain water.  My pump was overflowing as well because he hadn't sealed it like it should have been sealed.
Joseph my LSP technician was great - SUPER professional demeanor. He was everything a young female homeowner wants in a technician: He answered my plumbing questions directly, answered my questions about costs transparently, and he didn't try flirting with me.  He just came and did his job, and I even learned a few things.
Also, I learned that the work done today is with a 3-year warranty. Who knows what that means - I didn't read the fine print - but I like that if something goes wrong they'll come out right away free of charge.
The whole day cost me $1500. Unfortunately, I didn't have much time to learn if I was getting burned on cost or not; candidly, I have no idea if I overpaid or not, but I do know pumps cost about $600 bucks, and I appreciate how quickly this company got the problem fixed for me.
Thumbs up from me for this guy, and this company.  
If I learn later that I WAY overpaid, I will update this Yelp review with fewer stars.
Dimitri N.
Dimitri N.
07/01/2019 12:00:00 SA
Quick response and great service. Very reasonable pricing for any plumbing needs in the valley.
Vicky F.
Vicky F.
9/26/2019
Called for a blocked sink and somebody came out asap. David R. was friendly and professional! Quick and honest service.
Sue M.
Sue M.
04/05/2019 12:00:00 SA
Ruben the plumber  was such an angel when I was desperate with a flooded kitchen. He took me to Home Depot and waited patiently while I had to wait in long lines to purchase a new faucet. THank you Local Service!
Faith F.
Faith F.
6/28/2020
We started dealing with this company due to had outdoor plumbing issue right before we were going out of the country and had to coordinate with them over the phone/texts.  They exaggerated the extent of the problem, tried to gouge us over $10K, tried to make us sign a contract.  They left a mess, trash on our driveway.  We came home after a week to find the job incomplete and very unprofessionally done, abandoned, although credit card had already been charged.  Pedro, the supervisor, finally came and looked at the job that was supposedly completed and agreed that it was subpar and was not finished.  It was a very stressful time and emotionally draining dealing with this plumbing company (that's why this review is just coming in now), though ultimately, 1/3 of the $10K for the balance of the job was not charged.  Stay away from this company if you have a major plumbing issue.  They may be good with minor declogging and leak problems, but they are unable to handle major plumbing problems.
Mike P.
Mike P.
3/25/2017
My experience with LSP was nothing but positive. I had an emergency plumbing issue. It was early evening on a Saturday. I called and explained my situation, and Mario showed up in 45 mins or less. Mario was professional, knowledgeable, and courteous.  He fixed the issue quickly and completely. Not only that, but since the issue was mostly self inflicted he also helped educate me on where I went wrong.  I highly recommend using LSP for any of your plumbing needs!
Bonnie L.
Bonnie L.
08/03/2017 12:00:00 SA
After having a problem with these guys they sent out a reputable clean efficient plumber to correct the problems. If possible ask for George. Good vibe and quickly fixed the unfinished plumbing with a smile. 5 stars
Jing H.
Jing H.
6/20/2019
Leticia took my call at 8:30am on a Monday, told me to check-in on Yelp for a 10% coupon, and sent a technician at 11:30am (who tightened the connection between my kitchen faucet and the hose in three minutes).  Leticia called the following week to see if everything went well.  When I said the original charge was kind of high for a quick repair, Leticia spoke with the supervisor and gave me a discount.  There have been no more leaks at my kitchen faucet.  I will definitely use Local Service Pro again.
Tamara B.
Tamara B.
12/24/2018
Had a late evening Christmas Eve plumbing emergency occur at my house. Our clean out valve backed up and what a mess everywhere down my 200 ft. driveway! My husband called and left a message with Local Service Pro Plumbing and we received a phone call from Pedro almost immediately. He assured me that even though it was the holiday, he would be sending someone out to take care of my problem. Within 2 hours their plumber, Carlos, was at my front door. He effectively explained the problem and how he was going to resolve it. All for an affordable rate. He was very helpful, professional, hard working, and reassuring. I would recommend these guys for any plumbing service, but especially for those emergency situations when you have to get it fixed and you don't want to break the bank! Excellent job, Carlos!
Scott B.
Scott B.
09/10/2019 12:00:00 SA
Quick, efficient, and effective. Recognized the problem was more than originally determined and kept the running promotion tagged for us so the plumber sent would be able to see the fix through. Very professional in attitude and work ethic. Answered questions as I asked them.
Arash K.
Arash K.
9/13/2016
I had a backed up toilet at my place of business. I decided to google a local plumber and found Local Service Pro Plumbing.  When they arrived at my place of business I was very pleased with the professionalism and speed to which they completed the job. I would definitely use them again.
Abass M.
Abass M.
01/04/2018 12:00:00 SA
I was extremely satisfied with Local Service Pro Plumbing. I called them at 9:00am and they were at my house at 12:00pm the same day. Fernando was honest and fixed our issue with a snap. My family and I will definitely use their services again in the near future.
Ronald L.
Ronald L.
09/07/2019 12:00:00 SA
This is the worst plumbing company I have ever dealt with. They had the plumber scheduled to arrive between 4pm and 6pm, then they called and said he was running late and would be here between 6pm and 8pm, they called again and said he would be here between 8pm and 10pm. I told them that was to late and we could schedule it for the morning between 8am and 10am. The plumber arrived with only a 50ft handheld 50ft snake, he was unable to unclog my drain with that small of a snake and made the clog worse,they still charged me the $49 and wouldnt send a plumber with a longer snake but the same plumber with the same snake and they didnt even offer to refund or discount the job when they didnt correct the problem they only wanted to upsale to a jet cleaning to correct the problem. I had to call another plumbing company Team Rooter who arrived with in 1 hr of me calling them and the plumber they sent worked 2 hrs on the main line drain and opened it. So if you need a real plumbing company in the Los Angeles area call Team Rooter, they are great and only charge $44 for snaking out the drain with 100 ft snake to make sure they have your problem fix. So again I DO NOT RECOMMEND THIS COMPANY UNLESS YOU ONLY NEED A TOILET SEAT REPLACED.
Jd J.
Jd J.
09/07/2019 12:00:00 SA
John and Bobby came promptly and we're thorough. Found the problem after a few minutes. They were able to fix it quickly, then tested the fix. Good work
Nobu S.
Nobu S.
2/28/2019
LSP Plumbing representative Carlos did an excellent job clearing our drain. Very professional and courteous.
Asa L.
Asa L.
09/03/2019 12:00:00 SA
Rizo was very professional and did a good job.  We ended up doing the hydrojet pressure cleaning and so far so good. I would highly recommend LSP Plumbing. They called and confirmed what time he would be there and then again to let me know he would be arriving in a few minutes.
Benjamin R.
Benjamin R.
6/28/2017
LSP is still the BEST! They always come through. Pedro, Mario, and Monica did an AWESOME job for my family. We had a leaking kitchen sink, a leaking hose bib, and more... We knew that it was time to replace the kitchen faucet and the hose bib and get our water pressure lowered. So Mario came out and performed expertly as he moved in an organized and professional way throughout the job. LSP and their people like Pedro, Mario and Monica are the Plumbers to go to Always.

Sincerely

Benjamin R
Linda E.
Linda E.
2/15/2017
Had them come out a second time for a different issue. They sent someone out the NEXT day!! How fabulous is that??!!
They were here on time and Jorge was SUPER helpful and gave us a great deal! Thank you for your help! You guys rock!! :D
Nicole B.
Nicole B.
11/14/2016
So glad I found them through Yelp!  If I could give 6, or 10, stars I would!  Roy came on time, was very thorough and clear in his explanation of the issues and his plan to solve them, and was honest and extremely fair on price.  I called them for an emergency issue (burst pipe in backyard) on a 3 day weekend, and they were able to schedule someone to come within hours.  The appt process was nice too - I was able to text the plumber and confirm time and expected arrival. The company even had a great Yelp deal which I took advantage of - very easy process.   Roy was so nice and accommodating.  Fixed my issues that a few other plumbers which we employed previously never even found. I am very excited that I finally have a plumber I can trust. I will definitely use them for all our plumbing needs in the future and will be recommending them to local friends and neighbors too. A++
Jack S.
Jack S.
12/05/2017 12:00:00 SA
Local Service Pro Plumbing had been referred thru Home Advisor and everything with this home plumbing repair appointment went as good as we could have hoped!
Joseph, the professional technician assigned to this job, arrived exactly on time, with a pleasant attitude, knowledge of how to best complete the necessary work and finished in a timely manner. Finally, the charges for the work was very reasonable.
All very professional and highly recommended...!!!
Candice H.
Candice H.
5/29/2019
Well whatever work that was done fixed our problem, but pushed the clog downstairs to our neighbors. It took a while to figure out what was happening (going back and forth with HOA and coordinating with neighbors) so when I contacted the local service pro back to ask that they flush the clog completely out, they said that they only provided a 30 day warranty on their work and we had called them back at 34 days. A lot of back and forth happened with calls, but for the most part they seemed unwilling to come back to actually finish the job and I got tired of explaining to them that I felt that they didn't actually do the work we had paid them for. Yes our drain was fixed, but we can't use it without flooding our neighbors deck. We won't be using their services again.
Cory B.
Cory B.
11/11/2016 12:00:00 SA
In a word: EXCELLENT.
I caught the folk over at Local Service on a Sunday -- having been stood up by another Plumbing service that at the last minute flaked (seems all-too-common - a lot of these companies care about the 'big jobs' and leave all us regular homeowners wondering what it takes to a get a great, honest, experienced Plumber out if we don't have water flooding out of every pipe!! :)
Well - look no further.  PEDRO and Leanne got someone out that SAME DAY to assess what was needed - I had THREE separate small jobs - leaking faucets in one bathroom, a broken filter in another, and my expensive shower-head was no longer working.
After some careful maneuvering and in the midst of dealing with 3 '911' jobs at other locations -- Pedro made sure I got a quote and a promise to get someone out that same week. (They offered to do it that same day but I couldn't be home for the 2-3 hours anticipated, so we needed to schedule around my work.)
Admittedly changed technicians mid-way - my jobs required someone with expertise in a few different parts of plumbing.  But man - the gentleman who showed up today, Oscar Martinez - AMAZING.  Polite, smart, kind, helpful, patient, he took my sink apart, made sure to purchase exactly what was needed, and even added on a few things that I didn't even know were missing for my sink faucet filters - gratis, as a courtesy, as it helped it function better.  He repaired everything (including the trip to the plumbing supply warehouse) in under 2 hours, and when he was done, politely walked me thru all the repairs, showing me the changes, the upgrades, and (hurrah!) how well everything was now working.
He also had the compassion to re-assess the initial quote, which he believed had come in a little over what was necessary to ultimately repair everything - I felt like I'd won the lottery.  
4 months worth of stress- GONE... now I finally can proudly say I FOUND EXCELLENT PLUMBERS... and a Company that genuinely does care about a great experience.
Call them.  They are wonderful.
James G.
James G.
1/25/2017
Local Service Pro Plumbing, very setisfied  with they job, Roy fix my problem in minutes, left no mess behind, very professional highly recommend, will used them again.
Tiffany G.
Tiffany G.
06/01/2017 12:00:00 SA
Mario was amazing!  He has a great attitude and was equipped with the knowledge necessary to get the job done quickly and efficiently.  I will definitely call on LSP for future plumbing needs.
Dan G.
Dan G.
03/04/2018 12:00:00 SA
I woke up in the morning last week to sewage in my shower and bathtub and on my bathroom floors...a full main line back up for sure (our third one in two years). We called our home insurance company and their people couldn't get out there. We called a few other companies and had no luck. We then called LSP. Monica asked us to please hold on while she tried to find a technician who could come out. She came back on the line and told us someone would be here within an hour and a half. About an hour later, Monica called back and said that Eric was en route.

Eric showed up and introduced himself. He promptly set to work with a snake. After some success, the snake started getting tangled in the extensive roots in the pipes. He then switched to a water jet and was able to make more progress. Eric then put a camera down the line and we could readily see additional blockages and a separation between the pipes. He called for reinforcements and Johnathan came over. We looked at the camera and the pipes and he walked me through the alternatives to spot fix it or permanently fix it with a liner and all of the costs involved with each choice. They said it would take two days to get it done.

We decided the best course was to dig down to the first blockage and try to remove it manually by cutting the pipe and pulling out the roots. Eric dug right in and we had a hole about 9 feet deep and 5 feet wide within a few hours. I was amazed at how fast he dug. They pulled out the roots exactly where they had located the blockage before digging and in went the camera again. At that point, it was clear that we had some severely deteriorated clay portions of pipe all of the way to the city hook up. Johnathan then discussed putting a sleeve pipe all the way through to eliminate our sewer problems for life.

It was our best option. I steeled myself for the quote and was very pleased that it was at the very low end of my cost expectation and LSP would apply the charges for the initial snaking and water jetting towards the total job.

It was approximately 3 in the afternoon at this point. Threatened by rain, Johnathan got on the phone and his troops showed up within a half an hour. By six, the sleeve was completed, by eight the hole was filled and the place was spotless with the grass put back together perfectly on top. It started raining minutes later.

In less than a day, LSP fixed my plumbing forever...and they guarantee that. I am extremely pleased with them and recommend them to anyone looking for a skilled, honest and hardworking service partner for their home.
Joshua L.
Joshua L.
10/19/2016
Great service and friendly staff - highly recommend em!
Pat M.
Pat M.
08/08/2019 12:00:00 SA
We called LSP Plumbing to get a second opinion on whether or not we need to cut holes in the walls of all our showers to replace faulty valves, which is what the first plumbing service told us was DESPERATELY needed. Thanks to David from LSP though, we quickly found out that extremely expensive work was not needed and that other service was trying to get one up on us. David also explained to us exactly what the problem was, which was actually just our misunderstanding of how our tankless water heater worked. He was very patient and gracious with us and did quick work on repairing an outside leak. Truly felt like he cared about our time and money, unlike those previous plumbers that preyed on our ignorance of plumbing matters. Kudos to David of LSP plumbing and we look forward to working with him more!
Harlan O.
Harlan O.
7/26/2019
Perfect example of what a quick easy and clean plumbing service call should be. John the rep came in and checked that the plumbing was in fact OK and said you've done a great job call us another time!
Albert D.
Albert D.
9/23/2017
Great service provided by the technician, Mario. We had a backed up bathtub with old pipes. He provided me with options and completed the service quickly. Highly recommend them.
Jennifer T.
Jennifer T.
11/21/2016
Saturday night we had a party. Around 11pm one of my guests complained about the toilet we have not flushing right. I went to check it and flushed it myself. It overflowed all over the bathroom! Gross. I went on Yelp and found LSP. Pedro came over right away with no hesitation. After a detailed explanation, it turned out my guests were flushing too much toilet paper in there. Pedro unclogged my toilet and even came back the next day to run a free camera to make sure there weren't any more issues. Pedro DEFINITELY saved our night and the party continued!
Jennifer W.
Jennifer W.
11/21/2016
Just had our shower faucet replaced by Roy. He did a great job getting it all fixed. No more leaks! He's very friendly & patient making sure the temperature was set correctly before he leaves.
RegFrank B.
RegFrank B.
09/12/2017 12:00:00 SA
GREAT service! We used LSP to inspect the sewer lines of a house we were in escrow on. Oscar did the camera inspection and helped us find issues with the house that would have cost us a fortune. Now we are using them again on our next house. Highly recommend!
Ben C.
Ben C.
11/10/2018 12:00:00 SA
We had a great experience using this company. We had a huge leak in our main water pipe and John was a terrific help. He went above and beyond to get our issue fixed. Highly recommend! Will definitely use again with any future plumbing problems.
Juli M.
Juli M.
07/08/2019 12:00:00 SA
David came out to help with a needed toilet repair. My first bid was outrageous and David made sure I wasn't paying an arm and a leg for the service needed.  He was quick as promised and efficient and got the job done right.  Ruben came out a few days later when I found a garbage disposal leak under my sink.  Even though he had an emergency call that kept him later than expected, he made sure to check in to see if I wanted him to come that night or the following morning.  True to his word, he arrived late that night and made sure my leak was fixed (even had a garbage disposal on hand to replace my broken one.) LSR is a down to earth company who does not gouge you when you are desperate for help. I would recommend their services to family and friends in need of a good and fair plumber!
Yana T.
Yana T.
10/03/2016 12:00:00 SA
Our water heater went out on us late on a Saturday night right before a group of our friends were going to be at our home for dinner. I called these guys out and to my surprise they were at my place within 45 minutes. Plus I got a great deal on a new 50 gal water heater. Huge thank you to Luis who was extremely professional and explained everything so it was easy to understand. I am very thankful for all the help!
Lucas M.
Lucas M.
1/23/2017
These guys fit me in same day and the person they sent was very helpful. I will definitely use them again and the icing on the cake is that they are very pleasant over the phone.
Bennett A.
Bennett A.
6/15/2019
John was a great plumber. Took a few calls with the evening answering service to get a guy out here but once he was he got they job done.
Melanie W.
Melanie W.
06/10/2019 12:00:00 SA
LSP came to the rescue right away. Everyone I dealt with was great. A job well done. I would definitely use them again and refer to a friend.
stuart s.
stuart s.
8/29/2018
Came out in a timely manner. Extremely cordial and nice people to deal with. Worked with me on a price that I could afford and fixed my leaky pipe. Only criticism was that the price quoted without seeing job first, Was much lower than the final price, Even though they had the exact problem detailed to them. Will use again.
Kohei I.
Kohei I.
2/13/2018
On Thursday February 8, 2018 around 8am I noticed that a large pool of water had appeared in the flower bed with water bubbling up from the ground.  I contacted three local plumbing companies, but they all could not come out until late in the day or the next day.  I came across Local Service Pro Plumbing on my Google search. The lady who answered said they could have someone out within the hour.  She let me know that the plumber's name was Robert.  Sure enough Robert came within the hour.  He located the source of the leak and was able to cut and replace the pipe connectors.  I really appreciated that Robert explained what he was doing every step of the way.  The pricing seem fair.  I would definitely use them again in the future.
Nikka k.
Nikka k.
8/19/2016
Called this plumber at around 9 PM. They were friendly and able to make it out to my house within 40 minutes. My drains were all backing up and they were able to clear everything out in under an hour. They really came through for me!
Cathie M.
Cathie M.
11/20/2017
Needed to get main sewer line snaked out and also wanted to get a quote to replace a fill valve in the toilet and repair a slow bath sink drain.  They advertise $69 to snake the line, which was confirmed with their phone representative, but when Alex the tech and his helper arrived, he tried to charge me $89.  That was my first clue that they were trying to pull a fast one on a woman.  When they were talking to me about replacing the fill valve, he said something about needing to go under the house to see if there were problems with the galvanized pipes.  That made no sense because the pipes are copper so I told them no, just give me a quote to replace the fill valve (an $8 part at Home Depot and a 5 minute time frame to replace).  Their quote was $125!  I just told them to do the snake and forget the valve--I can do that myself.  Since Alex walked away and was talking on his cell phone, Alex's helper started to run the snake.  Not sure if he knew what he was doing because the snake blade broke off in my sewer pipe after about 1 minute.  Alex then tried to sell me on running a camera (an extra $99) to see where the blockage was and then do a hydro (for who knows how much extra that would be).  I paid them $69 for a waste of my time and a broken blade in my sewer pipe.  Should have told them to leave when they tried to charge me an increased price above their advertised price.  Lesson learned!

UPDATE:  Office people reached out immediately to apologize and did not cash my check.  I appreciate the follow-up effort.
John R.
John R.
06/01/2019 12:00:00 SA
Second service call with LSP, different issue, both services handled quickly, priced fairly and completed to our full satisfaction.  Luis and the LSP Leticia and the LSP team are the best!
Dennis K.
Dennis K.
11/12/2017 12:00:00 SA
Needed some plumbing work done at a rental condo in Tarzana on August 25, 2017.  One of the jobs was a leaking shower valve.  The valve stem needed replacing and they had one in the truck, but it was 'used.'  I approved using the used part to get the job done.Total was $839, and everything was fine until I received a call from my tenant that it started to leak again, and the other side was leaking as well.  Called and Monica and she said she'd send out Alex on a warranty check.  Received a quote for both valves at over $500, and when I spoke to a 'supervisor' to negotiate the price, since I already spent over $800 and the valve they replaced was leaking again,his attitude was take it or leave it, so I said no.  Then, when my tenant called to ask them to send someone out just to repair the valve they initially repaired about 10 weeks ago, they wouldn't.  Had my handyman come out to check it out, and he bought 3 rubber washers at Home Depot for $5.40 and repaired both valves in 45 minutes.  I did approve installing a used part, but expected them to standby their work, and they didn't.  I'll be using a more reputable plumbing service in the future.
T C.
T C.
06/09/2017 12:00:00 SA
Cleaned two outside drains with hydrojet. They were friendly and efficient, and gave tips for ongoing maintenance. Thanks LSP!
Evangeline F.
Evangeline F.
05/09/2019 12:00:00 SA
Carlos with Local Service Pro Plumbing was out a few weeks ago to clean out a line that was clogged and not allowing our tub to drain. He gave us a two month warranty on that work. Our pipes are old and clogged up again and true to his promise he came back out and cleared the clog. We are now looking at what it will take to replace the old lines.
Diane M.
Diane M.
10/18/2016
If you're looking for a plumber? Go no further..Local Service Pro Plumbing is the company to use!
I had a wondeful experience with Local Service Pro Plumbing. I needed to have my sewer drain snaked in the front of my house so I called this company. The friendly lady in the office was able to give me a quote over the phone, which was totally reasonable compared to other company's. They arrived in a timely manner and were extremely professional. The gentleman who came didn't try to push other services once he arrived. He did what I asked him to do without bugging me to get xy & z done as well. He was thourough in what he did and took the time to
explain everything he was doing. He also gave me some suggestions but was not pushy about it in any way. I would definitely use this company again.
Kindly,
A VERY satisfied customer!
Denis R.
Denis R.
04/02/2019 12:00:00 SA
Great service. John was on time, very helpful, explained everything, and did what he had to do in a prompt and timely way. Very nice too. I made the appointment the night before and was happy that they could come so fast. Would definitely ask for their service again.
S S.
S S.
09/07/2018 12:00:00 SA
As a long time home owner, I have hired a lot of plumbers and been displeased with many. My experience with LSP was quite positive. The management was courteous and service was quick. Cesar, the plumber who handled the routing of my sewer line was honest, informative and did the job efficiently. I will use this company in the future.
Shelly M.
Shelly M.
2/24/2019
John came to our house for a emergency plumbing situation and was very professional and solved our problem. We highly from John from Local Service Pros.
Aaron M.
Aaron M.
2/21/2019
Local Service Pro Plumbing was great.  They fixed a leak in our bathtub and replaced all the the faucet handles.  When we noticed one of the handles had a small leak several weeks later, they sent someone to fix it right away.
Natasha D.
Natasha D.
1/18/2019
John for LSP is fantastic! Did a great job and solved our numerous plumbing issues. Thank you. Will call again.
Paco G.
Paco G.
1/15/2019
Cesar was extremely professional and did an outstanding job. My home required a major repair (5 days' worth) and they did an excellent job.  I had to quickly find a plumber but I spent a bit more time looking for a place with high reviews.  LSP Plumbing definitely has high reviews and this place did not disappoint.  We had bad experience last month with another plumber who had no interest and just didn't feel right. Definitely would recommend my family & friends to this place. (Note: not sure why it says San Francisco, but I am resident from Granada Hills)
Al L.
Al L.
01/07/2017 12:00:00 SA
We've used Local Service Pro for everything from clogged toilets and sinks, all the way up to massive main sewer line reconstruction, and they have always given us phenomenal service at reasonable prices.

We cannot imagine using another plumber. Pedro and his coworkers helped us through some very difficult situations and made several unbearable scenarios far less stressful.
Susan B.
Susan B.
01/03/2019 12:00:00 SA
Because I believe in this company whole-heartedly, this is my second review this year.  They are truly wonderful from the moment you speak with a service representative on the phone, down to the actual service being provided in your home.  Leticia was sweet when we set-up our appointment, and just as kind when she followed up to be sure that our needs were met.  George had to come twice, as our first appointment was on a holiday, and he wasn't sure that he'd be able to purchase parts potentially needed to do the job.  We scheduled our second appointment with him directly, and he was so kind to make the early morning work.  We were concerned about a dripping noise inside of our wall, and because there wasn't any sign of the leak on the outside of the wall, George had to cut it open, and find the culprit.  The best part about this story, is that when he opened the wall, he discovered that the pipes were making noise due to expansion; there wasn't anything actually leaking.  With that said, he told us the TRUTH, but easily could have overcharged.  Instead, he walked us through the repairs of the small holes in the wall (my husband is handy, so hopefully he'll be able to fix these after George's instruction), and let us know that if we had trouble, he'd be happy to recommend someone local to help with said repairs.  The best part is that he was kind.  He had a smile on his face the entire time that he was in our home.  And again, he told us the truth.  This team is a pleasure to work with, and I highly recommend their services!
Mr S.
Mr S.
12/20/2018
These guys were great. I own a handful of apartment complex's and have dealt with a great number of plumbers. David, Rubin, and Derick have now become my number one go to. They have nailed everything from a re pipe on my main line to changing shower cartridges. They have always showed up on time and got the work done the way I want. I can be a little picky when it comes to the finish work at my properties. I definitely give them the highest rating possible.
Ernie B.
Ernie B.
12/15/2018
Ruben was an awesome plumber and was very well mannered and knows how to communicate with people. Some people have the professionalism to talk and understand what the  problem is and execute it and LSP is very lucky to have such an employee working for them. I would recommend LSP to all my friends just because of ruben.  Awesome job ruben.
Kate C.
Kate C.
02/09/2018 12:00:00 SA
Last month, the rain caused fire debris to slide down our street and the debris caused a gas leak at our house. This company did an excellent job of efficiently and expediently fixing the issue.  It's no fun being without heat and hot water, but we were back up and running after the repair.  We did have a communication issue with the tech who fixed our pipes, but Pedro reached out to us and we were able to fairly resolve the issue and I would recommend this company! Monica in the office also provided very good customer service and I was able to pay with ease:)
Jackie H.
Jackie H.
06/12/2018 12:00:00 SA
We called LSP in the morning and they came out right away and gave us a fair estimate so we were able to move forward with the work. We called other plumbers previously and they all said they would not be able to do the job because it was connecting our BBQ gas line using a polyethylene line, but LSP was able to do the work. Ray was extremely professional and made sure the job was done right. The following day we had a problem with our gas line which we assumed had to do with the work that was done the previous day by LSP. We called Ray and he came right away to diagnose the problem just in case it was due to the work they had done. He even stayed while we called The Gas Company and explained to them what the problem was. He came back the next day (after the Gas Company came and replaced the gas meter to the house) just to make sure that everything was ok (at no extra charge). Great work, great service, and reasonable prices, what more can you ask for? We highly recommend LSP!!
Brooke B.
Brooke B.
7/19/2017
This place is amazing... I called to inquire and they were ready to send someone out immediately. They are very accommodating and the technician was able to figure out the problem very quickly. The first inspection was free and they were good about working with my schedule. Definitely going to use them again!
Tang W.
Tang W.
10/30/2018
John is extremely helpful and immediately identified my problem. Solved it quickly! Thanks!
Steven M.
Steven M.
10/26/2018
They were great. On time. Had to work hard to find and fix problem. John the tech was easy to deal with and friendly
Joshua S.
Joshua S.
10/19/2016
Super happy I found these guys on Yelp. They came out and unclogged my drains. Price was fair. Service was great. Great experience!
lifelover l.
lifelover l.
3/21/2018
K.  For real, I try to support the super local businesses because, well, I am an old school east coaster.  I tried Lsp over a year ago and lost their number in a broken phone.  I knew they were in the area but actually Wasted over $300 hiring other plumbers trying just to find them again.  Not wanting to pay a service fee to find out they were the wrong ones (again) I actually asked if they had me in al their system from before.  Whoop whoop they did (great bookkeeping =good sign)
Well Monica (jeez I believe that is her name) linked me with Jonathan and MAN IS HE THE BIZNESS! HE IS AWESOME AND THOROUGH AND HONEST.  how do I know? Cause I plenty of people back east who told me the problem.  HE handled my plumbing like Olivia Pope (sorry had to).  Honestly, the man knows his stuff and gets it done in style and doesn't stink up the place.  Lol.  Trust.  Great company, great prices and great employees.  For sure using Jon again!
David B.
David B.
02/10/2017 12:00:00 SA
This company and their crew tried to trick me by attempting to charge me $3,900.00 to move my brand new tankless water 3 feet over. I have received estimates from 4 other companies which ranged from $800- $1,000.  Public, please beware of this company by doing your own research. If you don't know prices, they will try to stiff you hard! Keep in mind, no matter what this company responds back, it is expected because they have to say something to cover their wrong doing of taking advantage of customers!
Micki S.
Micki S.
03/05/2018 12:00:00 SA
I finally found a plumbing service I can count on. They answer the phone, send someone out right away, they call when the plumber is on his way and stay in touch with you. Fernando arrived to fix a leak under the kitchen sink - found the leak, replaced the part, showed me the damaged part and stayed to make sure everything worked before he would leave. I paid over the phone with the person at the office. This could not have been a more pleasant experience for a hassle of a problem. They were on time, efficient, reasonably priced, honest and professional. I will use them exclusively from now on. Hallelujah!
Kien Tam T.
Kien Tam T.
10/27/2018
Thanks Justin for quick and sharp work you did.  Thanks for your smile and clear communication about what happened to my sewing and the guarantee time of your work as well as how to care to avoid further problem.
Faith S.
Faith S.
01/02/2018 12:00:00 SA
They were very efficient. They took a litttle longer to arrive than they said but one at my house , they found the problem fairly quickly.
Hamid M.
Hamid M.
6/23/2018
I called for a water heater replacement, the lady answering the phone was very polite and professional, answering all questions. They dispatched Carlos to my house, and I found him knowledgeable, very good at what he does and willing to go an extra mile to get customer's satisfaction. Overall, I am happy with the service and would recommend it to others
Consumer K.
Consumer K.
06/04/2019 12:00:00 SA
Service man claimed that  I had, in addition to a common clog, a completely cracked pipe and major sewer spill under the house. He said everything was crumbling. The quote to repair only a section of piping was $3800. I didn't like his pressure tactics of the fast speaking technician and I just wanted him to leave the premises. To get him to leave cost me $504 (this included only clearing the pipe, when pipe clearing was advertised at $49!!!). I requested pictures and location of the crack, but never got them.  I brought two more plumbers in. Both confirmed there was no crack, no sewer spill (only slight moisture when clog created pressure) and no immediate need to do anything. Later I ended up replacing all outgoing pipes under the house just as an upgrade by a licensed plumber for $2800. (Their quote was $3800 just for a section!) I have requested a refund from the owner,  but to this date I have not received an apology or any money.
Jack G.
Jack G.
10/19/2019
I had a plumbing issue I'm semi retired I was not at home so I called and they sent a representative out 2 hours later to check it out. great he talked to my retired elderly wife explained that the project would take all day and said that he would be Back at 9a.m. with everything that he required to complete the job. he quoted my elderly wife a price of over $1300.00 but if I gave a positive review on  yelp plus a senior discount the new total would be only $1200.00 ok. I ended up taking the day off just to be there. there rep showed up ,not at 9a.m. but 10:45 stayed 1 hour then explained that he needed to leave to get additional parts and needed to pick up additional tools and materials. I explained that I had a extensive tool collection and pretty much everything he needed to accomplish his job in my workshop. he left and eventually came back 3 hours later. spent another 1 hour finishing the job. total time on the job 2 hours 20 minutes. less than $15 for parts and 2 hours 20 on the job. payment time $1200.00 or $584.00 dollars an hour. I refused to pay. I ended up paying only $600.00 and felt that was too much. here's the major problem .never once did this company try and save me any money and here's the big one if I did not take the day off I would have paid the entire $1200.00 and never none the difference. this was wrong real wrong.  this is a true story . so you decide . p.s. march 17th 1989 I received my general contractors license from the state of California and I no what I'm talking about.  Jack
Ron H.
Ron H.
9/21/2016
My wife and I called these guys to come take a look at our water heater. I thought for sure I was going to need to replace it and I was going to get charged an arm and a leg for it. When the guy got there he informed me that they can flush my old heater and get me a number of year of usage out of it if I didn't have the money to spend on a new water heater now. It was really affordable and it worked. I was so shocked. Thank u to Pedro and David who were amazing and extremely helpful. I'll definitely be using them again in the future!
Claudia R.
Claudia R.
8/18/2016
Ok, so this is kinda gross so I won't get into too much detail. All I will say is that I kept having problems with one of my toilets. It kept clogging up and my husband tried his best to fix it a few times....that's until water started to overflow from it...I know, gross, right?! Anyway, I searched online for plumbing company that could come right away. These guys popped up and when I called them and told them my problem they said they could be at my house in 20-30 min and in the meantime to turn off the water going to the toilet. These guys came to my rescue and I couldn't be more grateful! Within 15 minutes of their arrival they figured out what was causing the problem and were able to fix it ...and at a reasonable price too (although I probably would have paid more just to get rid of this problem lol) I hope to not need their services again but if I do, I'll definitely give them a call again!
Yo A.
Yo A.
8/15/2016
I had an emergency over the weekend and contacted Local Service Pro Plumbing... Pedro came out and was very helpful and was able to repair the problem right away.  Their pricing was reasonable and Pedro seemed to be very knowledgeable... I will definitely use them again in the future!
Wen C.
Wen C.
1/24/2018
The technician did a good job to fix the leaking water pipe, and he protected and cleaned the area. I will use their service again.
Ashley C.
Ashley C.
9/16/2016
Called these guys at 11pm because I had a huge leak in my kitchen. They came out to my house within 45 minutes. Stopped the leak and came back the following day to fix the leak. They were very professional and reliable. Pedro was a lifesaver in soooo many ways. I would definitely recommend them to anyone. Best part was that it didn't even cost me to much!
Jennifer S.
Jennifer S.
2/24/2017
We needed a plumber to redo work that had been done by a builder and we needed it done fast as new appliances were being delivered the next day. After calling several plumbers and being told it would be a week or more before they could come out, I called Local Service Pro Plumbing. They came to the house that afternoon to give me a fair estimate on the work that needed to be done. We hired them immediately. The repair ended up requiring additional parts. It was the end of the day and I knew Jorge didn't want to go get them and return in traffic, but he did. He fixed what needed to be fixed, got it all ready for the appliance delivery guys and even told me to remind them to check for gas leaks. Service was fast, responsive, and the costs were reasonable. Next time I need a plumber, these guys are my first call!
Sally H.
Sally H.
5/26/2017
They did a great job for us. When one method didn't work, they waited until they could get the equipment for another method, and they fixed the problem. I really appreciate their patience and professionalism.
J. S.
J. S.
08/11/2016 12:00:00 SA
I called this company this morning because my drains were backing up. The plumber arrived in a reasonable amount of time (less than an hour from the time I called!). He was clean and respectful and I feel like the price was fair. Overall it was a great experience and I will definitely use them again.
Oliver D.
Oliver D.
11/09/2016 12:00:00 SA
Everything I look for in a service vendor. Punctual service, great work, and great prices. A pleasure to work with them and will definitely use them again for any plumbing needs!
Susan W.
Susan W.
09/08/2017 12:00:00 SA
I have two drains in my backyard and they needed to be cleaned. Pedro and his team came an assessed the problem quickly and were able to get the job done within a half hour. Very fair price and great service!! I will use them again, great team!!
Ken P.
Ken P.
09/08/2017 12:00:00 SA
Very timely response and very quick work. George and Pedro are experienced and professional. Thank you.
Steve P.
Steve P.
7/21/2017
Had a tankless water heater installed back in May, 2017....  There were a few issues that crept up concerning cost and scheduling, but I have to say that they were willing to work with us, resolved all of the issues and did a good, Santa Clarita City permitted  installation.  We have had the unit more than a month and are very happy with it.
Lisa W.
Lisa W.
12/29/2016
Everyone at LSP were friendly, professional and efficient! I called for an emergency and they responded within 2 hours. Pedro was so friendly and informative about the problem. We ended up having them fix a bigger problem which they accommodated at a fair price. They are now my go to local plumber!!
Jackie M.
Jackie M.
6/14/2017
We needed to replace our old shower head with a wand. The installation was very quick and neat and the new fixture looks great. We will definitely use this service for all of our plumbing needs.
Phaedra W.
Phaedra W.
4/21/2017
I needed a few sinks in stalled for my office, so I called a few plumbers to get an estimate. One company no- showed on me 3 times. I came across LSP on Craigslist. From the beginning, Monica in customer service was amazing. She said we'll have someone out there right away. Pedro came out and gave me an estimate. Once we decided on the date to do the work the crew showed up on time and got 90% of the work done the same day. The one thing I requested was for them not to leave holes in my walls so I was very happy that Julio not only patched backup my wall but he painted it as well. Now I have two beautiful sinks installed.
Hilary P.
Hilary P.
3/26/2017
Great customer service. Very knowledgable. I will definitely use them again!
Jeff S.
Jeff S.
02/09/2017 12:00:00 SA
They were quick with responding. They did excellent job cleaning out my blockage in my Kitchen laundry area.
Luigi R.
Luigi R.
11/12/2016 12:00:00 SA
LSP saved my day! Our water heater gave out. From the beginning the girl who answered the phone was AWESOME! Everything Jackie told me was accomplished. The technician Oscar arrived at the time indicated, he put on booties, he was very clean. He saw the water heater and told me I just needed to replace the thermo couple. Did not try to upsale me into buying a whole new unit. I am happy that I found an honest and reasonable company in such a short notice. Thank you LSP team!
Jackie S.
Jackie S.
10/17/2016
Excellent customer service - best ever.  The plumbers were there on time and the office kept me posted with updates as to their arrival time.  Good work, good people
Raquel Z.
Raquel Z.
8/26/2016
I really wanted to thank your company for fast turnaround time. From the time I called, to pointing out the problem and fixing it! It turned out I needed a new faucet. Rafa was kind enough to pick it up from the store after I chose the one I wanted on line.  Left everything clean and the price was less than I expected to pay. I don't do may reviews but I felt the need to review your company because of your excellent service!! Thank you!

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