KY-KO Roofing Systems

Thank you KyKo for calling back and discussing the issue.

A tech came by the next day and replaced the missed tile.

Three interactions with customer service that were less than ideal.  Requested ownership to call me, no call back.  They are advertising on radio which would make you think they want to engage customers?

Ky-Ko Roofing did an excellent job with our tile roof. Their team was a pleasure to work with. They started as scheduled and finished on time. The team members are experienced roofers. For our tile roof, they first removed the tiles, removed old underlayment, replaced plywood as needed, put down new underlayment, replaced two skylights, then placed the original tiles back down and even included one section of new tiles. I highly recommend this contractor!

To be clear I purchased the house with the roof under warranty so I can't speak on the installation process.  Using the warranty I have had generally good customer service experiences.  Only once was there an issue but it was probably just because I happened to call during a really busy time.  A manager reached out to me later to clarify the issues.

I did not have a good experience using Ky-Ko to re-shingle my roof. If they would have been proactive, I may have changed my opinion.
I had several estimates, Ky-Ko was in the middle range.
My contract stated 2 bad areas of fascia boards would be replaced.
On the date of installation, I took off work to be present. This date was changed the day prior. When they finally rescheduled the work date, I came home during my lunch break. When I told the workers the fascia boards had not been replaced, they had no idea it had to be done.
When I returned in the late afternoon, I inspected the roof and noted several areas that were wavy and could retain water in a rain. A supervisor was sent a couple days later when I wasn't home. Ky-Ko called me the next day and said the supervisor said the roof looked ok. I said No Way and I wanted to be there when a supervisor came out. A supervisor came out and said there were several faulty areas of installation. Several sections had to be redone. Several months latter, during a rainstorm, there was a water leak around the roof AC unit.
I cannot recommend this company. They should have done follow-up to see if I was satisfied.

if you live in the city of Maricopa, don't bother calling these people unless your bank account is full.
Called for an estimate to have a roof leak repaired and to inspect my patio cover for resealing / recoated.
I was told there that I would be a extra charged of $150.00 for the free inspection and repair service because the city is out of their normal service area.
Not great customer service.

A little late on an update.
Upon writing an email, the night of the issue, a supervisor showed up that night.  He agreed with the issue and we worked out a solution.  Kyko ended up doing a strip down of one side of roof.  Fixed the flashing in question and fixed all damaged drywall, appliances were checked and found to be in good working order.

I appreciate the quick action to fix the problem.  My only suggestion at this time would of been a follow up by Mgmt. to insure things were to the standards we all agreed on.  The roof is fine

Thank You

Loved working with the company. They were actually a little early for their appointment, responsive to our needs, and attentive to Covid safety concerns. A big shout out to Alain our technician who did a great job and communicated well.

My wife is a Realtor so we have dealt with a lot of roofing companies around the valley.  When it came time to replace our own roof, we chose KYKO.  That should tell you something.

KYKO repaired our existing roof (that had suffered some leaks over the years due to poor initial construction of the home) and then covered everything with a white foam roof.  The estimator was polite and very informative.  The installers were prompt in the install and did a wonderful job.  All went well.

It was several months before we had rain so I could not evaluate the water seal of the roof until monsoon hit.  Well, we did have a leak around a skylight that showed up after a very heavy rainstorm.  We were told, then, that KYKO recommends replacement of old skylights at the same time the roof was replaced.  Unfortunately no one from KYKO mentioned that at the time of the install so it was not done.  To their credit, they came back and replaced the skylights for what it would have cost me if it had been done at the time of roof replacement.   That was a perfect resolution.

I highly recommend KYKO.  They do stand behind their product and their workmanship.

I cannot attest to the quality of the roof repair at this time, however I cannot recommend Kyko due to the myriad of damage and issues that occurred to my home during their repair process.

The contact was signed November 4, 2015, however work was not performed until two months later. Because of this time frame , I incurred ceiling drywall damage to my ceiling in my detached garage. ( I was advised I will it be reimbursed).

There was a variety of issues during the job. The staff cut our thermostat line and foamed over it resulting in a loss of heat. Note,  our home is a historic Adobe walled home, it was 59 degrees in the house  by morning. The after hours staff was quite rude, and we were not able to reach anyone until  morning, and the heat was repaired by an outside company 24 hours later. The staff got white roofing paint material on a large pot in the yard and damaged the stucco in several places with damage around 8 -15 inch chunks and counting. The staff also left cable wires hanging several feet off the roof, and draped over the dish. The foam material has now dried in a yellow spots on the sides of the home.  

Generally, they appeared to have an appearance of general disregard for my home.

Kyko has agree to repair some of the items, however my confidence in what was recommended to me as a BBB A+ highly recommended company has wained as I will have to incur out-of-pocket costs on my own to make my home whole again after this repair.

I got bids from several roofing companies to have the underlayment of my tile roof replaced. I picked those companies based on yelp reviews, but in looking at the reviews after I had bids, I noticed how many of the reviews were left by users who had only a couple of reviews which made me wonder if they were legitimate reviews, or just left by friends/family etc.  

So, then I started asking around and 3 of my realtor buddies that flip houses recommended KyKo. I was nervous due to their low ratings, but I decided to trust personal recommendations over Yelp reviews that I felt suspicious of.

Their bid came in about midway between the others, not lowest or highest.  Staff was nice. Job was scheduled quickly and completed quickly. They cleaned up daily and did not leave anything behind. Once they finished, they came back to check the work, do touch up, and use their giant magnet to find screws and nails in the yard.  This project was big and expensive but it was all pretty painless. I'd definitely use them again and would highly recommend them to you.

KY-KO repaired our roof in January and did a fantastic job! As we hit a rare week in Arizona with rains predicted all week it reminds me how comforting it is to know we no longer have to worry about leaks. Our customer service rep Keith was excellent and communicated all along the process. He sent pictures regularly so we could follow the progress. He even brought the owner of KY-KO, Obby, out to our home to assess exactly what our older stucco home needed. The team from KY-KO was professional, they made efforts to disrupt us as little as possible throughout the job, and they did excellent work! We are completely satisfied. I strongly recommend KY-KO for any of your riffing needs!

KY-KO roofing did a fantastic job on my roof! They replaced all rotting wood. Their pricing is fair. Not the cheapest, but not the the most expensive. The quality was good and worth the price. Their workers were polite and cleaned up after themselves every day. I would recommend KY-KO roofing to anyone!

Just want to let you know I saw an older gentleman hanging out at 92nd street cafe around 3:15 today.  I am not exactly sure what he said prior, but I did hear, ...is N****r rights, and I can't support that.  He then walked off smoking into his KYKO truck. Fortunately I do not need a new roof. But if I did, I would not hire someone with that attitude. I don't know any roofers by memory but I know yours from KTAR. And now I know you have someone on your pay-roll that is a racist.

I had my roof replaced a few years ago and all was good.  My review is on my service call today.  I had a broken tile and requested for a service call.  The tech was great the replacement fine. However I was told $75 fee service call to come out and then $75 hourly.  I agreed as I don't want to go up on my roof.  What I'm disappointed in is the fact I was charged $75 hourly rate for 10 minutes worth of work so be warned a service call is $150 just to come out not the advertised $75 as they do not prorate their hourly you are paying for an hour no matter how much time or work is completed.

KY-KO Roofing along with representative Mark Lian saved me over $2500.

I had a quote from another roofing company. They said I needed to remove a large portion of my roof tiles and repair soffits.

Mark looked at the roof and said it was only cosmetic, something our painter could repair while painting the house.

Thank you Ky-Ko for being honest and saving me money.

Very bad customer service, communication with customers, and quality control.  All in all it took them 2 months to replace our old roof, and the entire process was riddled with miscommunication, delays, and part of the roof having to be redone due to a mismatched color being installed.  

All said and done the work they did seems to be good, but the whole process was one long, drawn out headache.  

I do not recommend working with these guys.

We have foam roof done by KYKO and the company is not backing up their warranty with excuses. The foam is visible outside, coats have been peeled off from multiple places. There are multiple blisters on the roof.

Customer service is not being quite responsive. I don't like to work with them in future or would not recommend anybody to do so, when a company is not backing up their own warranty and hesitate fixing so many issues with excuses.

I don't know that anyone wants to buy a new roof, but everyone will have to at some point. I'm so glad we went with Kyko. They were the most friendly and personable company to do business with, extremely knowledgeable about all aspects of the process and did amazing work on the roof itself. Our family feels so comfortable knowing we have a well built roof over our heads.

Got a roof replacement and patio top and new facia wood, pretty big job, was 20k.
Reasonable rates, service was poor, customer service was poor, had to fight several times to get what was promised.

Very disappointed with this company.  I had kyko install foam on my flat roof  about  2 years ago. They cut 3 feet up on my shingle roof and foamed underneath the shingles.  Instead of correctly installing the shingles they just pushed the same shingles and cut underlining paper up without fixing to the roof. Low and behold my ac service tech let me know about the issue.  I have no clue  how long it's been like this or what damage it has caused in my attic. BEWARE OF THIS PROCEDURE!  Very poor workmanship! I tried posting this with no stars but it made me pick at least one.

The crew from KY-KO arrived at our residence right on time the day they began work. They were very considerate of our neighbors, quietly unloading all their equipment, tools, and materials. Once they started work they were very fast and did a fantastic job of removing all the old roofing materials down to the plywood deck. At the end of the first day, they had stripped the entire roof and had begun laying down the new roofing materials. KY-KO coordinated getting our solar water heater removed from the roof and followed up with me to let me know the status of the job as they moved along. I was very impressed with the overall pre-planning and follow-up they provided. At the end of each day, they picked up all the trash, nails, and old roofing materials from the yard and from the swimming pool. When they left there was nothing left in the yard; the only way you'd know they had been there was because the roof was beginning to shape up as a new one. I can't say enough good things about the way the crew conducted themselves while on the job site, and I can't say enough good things about the terrific job of coordination that was provided by the office. The only bad thing I have to say about the entire job is the letter they sent out telling me they had the right to file a mechanic's lean against our property if I didn't pay the balance of their bill. This came after I spoke to the office staff explaining to them that both my wife and I had COVID-19 and were both struggling to care for one another. I told them I would definitely pay the remainder of the balance and asked them to please send an invoice, which they never did. I would rate the overall quality of the work as 5 stars, but I must admit I was somewhat offended by the threat to file a mechanic's lean.

These guys ROCK!! Very professional and easy to deal with. If anything ever went wrong they immediately told me and fixed the issue. Dave, Ron & Phil were great to work with and I will definitely use these guys in the future for other roofing needs. Thank you all for your hard work and efforts!  

Chad McLean
Regional Manager
Reliable Carriers

Hopefully YELP will be honest and post this review. We had an entire new roof done with Ky-Ko. The first problem we had was one of their roofers made some obvious mistakes on his work, and it was acknowledged as their error by KYKO.
However, the roofer who did the work and that we spoke to was extremely rude, disrespectful and antagonistic, the best way to describe it was he was a bully.  Then when KYKO corrected the error, the roofer did it wrong again. Very shoddy work. A Supervisor came out and acknowledged it was a very poor repair job and they did then correct the work. We then got a standard letter from KYKO that everyone gets stating they have a right to file a lien if not paid after 20 days.  The letter even says DO NOT BE ALARMED. We get that if people don't pay they should pursue that. But for those of us who pay on time, and in full, the letter was offensive. The office staff was very pleasant each time we called but the work done and the roofers themselves seem to forget where the revenue comes from that pays their salary.

I had roof damage after a microburst and needed someone to give me a quote on what it would cost to repair the damaged section or just replace the roof outright.  I heard about Ky-Ko from the radio and setup an appointment.

The estimator showed up and I was beyond disgusted with him.  First off he looked like a bum, completely unprofessional attire and this was at 8am in the morning, no excuse that he was working outside all day but what happened next really took me by surprise.

He offered to do the job himself on the side to repair the damage, I'm not stupid about this I work with these kind of shady people all day.  He told me for a couple hundred dollars in cash he could fix the damaged part of the roof, when I asked for a quote he refused to give me one.

Why would anyone in their right mind do business with someone that is willing to stab their employer in the back to make a quick buck on the side.  I called Ky-Ko for a quote as I have an insurance adjuster coming on Saturday and I need quotes for her and he wouldn't give me one.

There is zero chance I would let anyone do any work on my house if they are willing to go behind their employers back to score some quick cash.  That is just asking for problems down the road.  I was expecting a professional experience and what I got was anything but.  Avoid this company if you're looking for real service.

For many years, and in several different circumstances, I've had opportunities to work with KY-KO Roofing. My most recent experience started with Joe who worked with me in the planning stages of repairs to my roof that was originally surfaced over ten years ago. Thereafter, the scheduling was handled professionally with notifications along the way and easy access to office personnel who were able to answer my questions. So pleased they continue to do business in the Valley.

These guys were fantastic! Had a massive roof leak and some hail damage. They came in were very direct on what needed to be done, how long it would take and how much it would be.  Their customer service was second to none!!!!!!!!!!! Fantastic communication on the issues and what needed to be done, walking my wife and I through every step.   When they were done it was as if they were never there, you could eat off the floor where they did all there work, above our garage and master bedroom!!!! The crew that showed up were great guys, clean shaven, respectable looking guys that were courteous and professional. There primary concern was the well being of our home and minimal disturbance to our family.  With kids in the house this was so important to my wife. Highly Recommended!!!!!

We had a foam roof put on our commercial building some time back.  They did a great job on the roof and we had no complaints.

However a week or so ago we discovered a significant leak in one of the offices.  We called Ky-Ko and were told the soonest they could get to us was a week later.   We were expecting another storm that was going to be bigger,  but that was no matter to them.

We ended up paying another company to come out and fix the problem.

When Ky-Ko did finally arrive the following week,  they simply confirmed the patchwork was done right.

Great service for a customer who spent big money.  Be sure we won't be spending any more.

I have had a re-occurring roof leak for over 4 years.  Was taken advantage of by other roofer but luckily I met with Joe Jimenez today who was very honest and straight forward.  He helped me locate the roof leak and provided the necessary know how to resolve the issue.  Joe really cares about home owners and wants to help people out, especially during the monsoon season.  Thanks again Joe and Ky-KO roofing.  A reputable company you can trust.

We had a great experience dealing with Joe Jiminez who gave us our quote.   Please read the full review and possibly make your experience  the same.

To begin with, we had a leak and after researching, getting quotes, dealing with salesman etc, it was getting old. No one really stood out. From other companies we received outrageous bids, bums bidding for dollars, people badmouthing other companies, people with bad mouths, high pressure salesman... you name it.  I just was not going to sign on the dotted line until I was comfortable.  By the way, I am a contractors nightmare client.  I was a contractor for 10 years and am now a in financial sales.  I research and pick things apart so they are detailed and perfect until everything is understood by all parties.  I am very thourough and not for everyone, it works for me.

So, Kyko was one of the first quotes we recieved.  We recieved a very professional folder, detailed info, warranty info and a sample of the underlayment they use, alot of photos of why our roof failed. No pressure, very polite rep whom I referred to earlier (Joe Jiminez).  I let him know we were getting quotes and would talk it over and let him know when we were ready.  He was thorough, educated us as to the process of scope of work and gave us no pressure.  The educational part came in handy.  See, he told us the cement tiles were in great shape and may last 100 years, longer than either of us.  He said the tar paper underlayment will need replacing from time to time but the expensive part can be reused.  He also was very detailed in his measurements as the tiles ran off and we're not installed correctly and the leak was caused by poor craftsmanship on the initial construction.  Thin lightweight paper without the proper overlapping from sheet row to row.  We took the estimate and his card.

For 4-6 weeks we got quotes from other companies and ran across every sales pitch imaginable, leading Kyko as the best value.

My neighbor also got a quote from Joe.  He is also a contractor (non home building) and had another company do his as a preventive measure but said nothing bad about his interaction with Kyko or Joe, just someone he was introduced to.  It will come up again later in the review.

I booked during their busy time so there was a slight wait to get started but it was worth it.  We were kept informed a few days prior, the crew showed up early and quietly began setting up without making noise, started making noise at the time we agreed on since it was the hottest time of the year.  They finished in about 2-3 days total.  They replaced all the felt with a thicker version that should last 30+ expected years, realigned the rows of tiles, replaced the wood strips, replaced the vents and flashing, painted and installed a birds top flashing (per code).  It really was a great job. All that I had to do when they were done is return the invoice with a check.  There was no nickel and diming, no extras, not even for what happened below.

Here is the cherry on top, we had a leak that prompted the call to Kyko initially, the guys foot went through the rotted corner of the board and through our cathedral ceiling drywall.  Not really their fault, we had a feeling the water damaged it. Within 30 minutes Joe called me, apologized and said they will send out a drywall guy at the companies expense.  Granted it went from a small broken seam to a 2 foot hole but I was floored they did not try to blame it on the soft wood. I would have the expense anyway.  We were happy.  We were not invoiced until after the roof was done, drywall was fixed and Joe called to make sure we were happy.  We paid the invoice in full as agreed to avoid any finance charges and still refer Joe to friends and family who have also used him with simular results, in turn they refer him out as well.

About 2 weeks after they were all done I saw the neighbor who chose to go with another contractor, he said it looked great and he watched the guys work quickly and said they were super clean.  It was nice to hear because I was at work for almost all of the job.  I explained the drywall situation and he said given the opportunity again he would have used them (Kyko).  It came down to a few hundred dollars and in the end, he paid more.  I'll elaborate, I paid a few hundred more on the roof but my warranty was twice as long, he had to pay a painter to paint his bird stop after the roofers had left, and paid another roofer to inspect the job when they were done where he found a few things that should have been addressed.

I don't know how they do business I have been on hold for 20 min. trying  to make an appointment. No good

I have had a kyko foasm roof on my home for almost 10 yers now - still under warranty -------- had some leaks 3 weeks ago when we had the major 4-5 inch deluge........one was up the parapet wall, not related to the foam and not covered, I was told how to repair myself - I did

A week or so later, above the garage doors - single side and double side and hidden when the doorsd are open, I noticed two pouches protruding downward and obviously ceiling drywall damage. On top the roof I see that a repair was made on the white foam with a brown repair material - it's in between the leaks below in the garage ---------------- when I called, Kyko said they would re-inspect; but they had done this repair and never informed me the first time they came------the rub is that interior damage repair is NOT COVERED---heads up if, like me, you think a warranty covers leakage damage - no - just the roof repair itself  You're on your own for interior leak damages.

Horrible customer service! They wouldn't even look or listen at the actual work they had to do. Without looking quoted us an outrageous amount and then said it would be 4 weeks before anyone could actually come out and do the work. Ridiculous!

I had a roof leak on one of my units in a 4plex.  It is a 10 year old roof and still in good condition.  The leak is somewhere around the heat pump that is on the roof.  I called them out to have them come out to investigate, find the leak, and patch where it is leaking.  Mark came out and went on the roof and looked.  He didn't even of into the attic space to look at where the leak originated.  Instead, he called me said I should replace the roof on the entire complex.  I was shocked that the company would suggest replacing a 10 year old roof in it's entirely to fix a leak in an area in one unit.  I told him NO WAY and that I would not do business with his company.  I wonder how a localized roof leak would require a complete reroofing.

In March, we requested KY-KO to inspect our roof for possible leakage.  Shane Newton was on-time for his appointment and was familiar with our roof as the prior owner had used KY-KO in the past.  Shane was very helpful in showing me around my roof and explaining what maintenance was needed and sequencing of removing pool solar panels.  
The work was performed in stages with power washing first and then sealing cracks or holes and top coating with elastomer and completed in May.  All personnel during three appointments were on-time and professional explaining processes and providing suggestions.  The work is not inexpensive, but comes with a five year no-leak warranty.
The only area for improvement would have been to clean up the debris that was power washed off the roof throughthe scuppers leaving piles around my house.  Everything else was cleaned up properly.

Keep looking if you want to get a estimate on roof repair, the guy Anthony that they sent out, he thinks he knows everything and before the bid is accepted decides he is calling your insurance company( which I told him NO he didn't have my permission) basically I don't know what I am doing when dealing with the insurance company. Tells me who the adjuster is which that wasn't the one I was dealing with. He wants to run the show on your insurance claim and I gave him 2 ways to my roof and he wants to come in to talk. He gives you a quote and tells you oh wait I think I  missed something so now it's almost 2 thousand higher, he shows you shingles and when you pick one says NO you have to get the higher priced these aren't available. He wants to know who you are getting quotes from so he can tell you they are not good and where to find good roofers from. I couldn't get him out of my house fast enough. Very Very bad experience

We hired them to replace our entire roof 1 1/2 years ago.  Their work was fine - nothing special, nothing terrible.  Now it is leaking.  I called to ask for someone to come out and honor the warrantee.  The office staff is HORRIBLE - rude and condescending.  They immediately warned me that if they can find any other reason for the leak they will charge a high trip charge and then would only give a FOUR HOUR time window since they don't want their employees inconvenienced.  I guess they don't mind that their customers are inconvenienced!  The initial service was fine but the after the sale service is AWFUL!  The office staff needs training on what customer service entails - heaven knows they are NOT the only roofing company around.  Crazy about quality does NOT apply to their office staff.

I have never used their services but they tailgated me as I drove the limit through my son's school zone and then flipped me off as they passed me......

I have a red tile roof home in Scottsdale. Their salesman Phil was very knowledgable and could answer any question I threw at him. They got the job done on time and did a great job cleaning up afterwards (one of my pet peeves). I would highly recommend them. I've had friends use storm chasers and these guys typically do a half ass job or take your deposit and never come back. Kyko is local and they are awesome.

We had Ky-Ko install our new roof last week. First of all we were told they would start on Tuesday and received a confirmation phone call saying yes they would be here. My husband took off work to be home and they didn't show up. Miscommunication they said. They did show up on Wednesday and worked Wednesday and Thursday. The supervisor checked the roof late Thursday afternoon and the guys came back Friday to fix some things the supervisor found. They were pretty obnoxious at this time - singing loudly and I swear they were purposely stomping loudly on the roof, plus they were actually barking when my dogs barked. Ridiculous. However, the roof does look very nice. Seems they did a good job, but they could use some manners.

Had Kyko install new foam roof.  Very disappointed in the quality of work done.
They tore off half my old roof and applied the new foam on half the roof without proper cleaning.  The result was the roof looked like several patch jobs instead of a new roof.  Had large pooling water areas as much as 1 inch deep.  Worst foam roof job I have ever seen.  Very disappointed.  I would never use this company again

Sad to say with all the roofing companies in the valley that there would be a trend of trying to get customers. I called and scheduled an appointment and no one showed up or bothered to call to say they were not coming. Guess they didn't think we were worth the effort. Time to move on.

Just horrible communication and responsiveness. Their advertising tag line was always Crazy about quality. Now I think they are just plain crazy! Such arrogance when you want to schedule an appointment. Those snippy women, Randy, on the phone have no concept of customer service. They act like they are doing you a favor and will try to jam an appointment time down your throat even though it is not convenient. No problem - you will wait for hours and they don't show up then anyway. When they do, they won't be prepared to do the job. They didn't cover patio furniture as promised, didn't have the boards needed, didn't bring the touch up paint promised. They had to schedule another day, used paint that did not match and tile that was not even close to matching the roof they were repairing. While they did blow off the mess they made in the yard and patio, they made a mess in the pool. It was a poor repair appearance wise and and aggravating experience. What will happen when it rains???

Average at best.

One of two rotating air vents after workers reinstalled and painted it was installed crooked and neither rotated as they did prior. They fixed the crooked vent. But superintendent didn't seem to give a crap they weren't rotating. Did not offer to repair or replace until I complained a 2nd time. Since they do spin when wind over 20mph I decided to leave as is. No mess was left behind. Office staff a pleasure to deal with.

we had a leak after the recent rains and i happened to look in an old To Fix It flyer and Ky-Ko roofing was listed. i called, made an appt, and all was set. the roof estimator showed up exactly at the appointment time, even with a call-ahead.
he was very professional and even asked if i wanted to come up and look around. he pointed out a couple of issues we might have, but found overall that our roof is in great shape. even made suggestions i could do on my own without having to pay someone to do them.

i was dreading this day simply because i just imagined getting a very high quote with lots of add-ons. in the end, all it took was some spray foam that i bought myself!

i appreciated his honesty about the situation and not trying to sell me anything. even more-so when he looked at our A/C and suggested we have a professional take a look at it instead of the crappy work we always get through our home warranty.

Very difficult to contact.  Poor communication.  Took several attempts to contact them, and when appointments were scheduled, it was iffy if they would even show up.  The work is average.

KyKo did a great job with my roof repair.  They were prompt, courteous, and professional.  they were done with a pretty big job in one day and after they cleaned up you wouldnt even know they were there.  I would definitly reccomend them to anyone needing roof service in AZ.

Repaired leaking 2nd floor decking. Were quick to arrive and provide an estimate. Estimator took time to educate me on the process. Workers arrived and explained their plan. They did the work, cleaned up and left without leaving a trace. The new deck looks a 1000 times better than the one our original builder did.

Would gladly use Ky-Ko again and would recommend them.

Ky-Ko recently repaired a roof leak.  I have used them several times over the years and they always do good work.  Ernie and all the staff I have dealt with are professional and service oriented.

I found this company thru To Fix It.  I had several leaks on my ceilings and wanted free estimate.  They came out and looked at all the leaks (7) and asked me if I was going to replace the entire roof.  I told him that I only wanted the leaks fixed.  We have large house so to replace the entire roof would have cost us a lot of money and it was not necessary.  I was told that they will e-mail me the estimate within next couple of days and to this date I have not received it.  It has been 3 weeks since they came out.  I ended up getting my roof fixed by VIP roofing.

Got a quote from Ky-Ko for tile roof repairs.  They were one of the most reasonable and showed up on time and got the job done.  We had been going round and round with several other companies just to get estimates.  They did a great job and the roof has held up well with the heavy rains of 2014.

We had used KY KO a few years ago when we had one leak and after the rain this past winter we didn't hesitate calling them again after we found another leak..  Our home is over 20 years ago and KY KO advised new roof.  They couldn't guarantee there wouldn't be more leaks if they only patched existing roof.  We agreed so we bit the bullet and had them re roof and replace any rotting wood and to use new technology materials under our stucco tile.  Every person we dealt with was professional, friendly and very efficient..  A+ business.  They might cost a bit more than other companies but they have been around a long time and will stand by their work.   They completed the work in a very timely manner.  We have one follow up issue and they quickly called us and scheduled a time to fix it.

Thanks Ky-Ko for a job well done.  The entire process with your company was methodical and organized.  Bonnie

I had a leak in the ceiling of my garage.  I called Ky-Ko to have them inspect my roof.  Phil came out and made an assessment.  The price was 1/4 of the price of another well-known roofing company in AZ.  8 weeks later, job was complete.  I am hoping things are repaired.  I won't know until next monsoon season.  Everything is under warranty so I'll be sure to contact them if I find another leak in my garage.  I had Alan (superintendent) come out to inspect the job because I wasn't home when work was completed.  Everyone (including office staff) was very nice and professional.

Ky-Ko roofing installed an entire new roof for me- foam and tile.  Price was fair, consultant was easy to work with and they did a great job.  They also worked well with the heating and air conditioning people who needed to coordinate work.   I would highly recommend them for anyone looking for roofing work.

They are reasonably priced and don't add on 3% for using a credit card like a couple other roofers I called.  The office staff is very friendly.  Unfortunately  I wasn't home while they did the repair, but they did a great clean up.  I wouldn't have known they had been there if my dad didn't drive by and see them working on the roof.  I assume the leak is repaired.  I guess I will find out next time it rains!

Had a foam flat roof that was 6-7 years old (done in stages after a remodel) which started leaking. Had 3 estimates ranging from $4K to refoam to $27+K for a complete tear-off and reroofing. Decided to go with KyKo (intermediate bid). Very happy with results so far. Courteous, prompt efficient service. Reasonable pricing. Complete clean up. Very professional operation.

Rocky did a good job overseeing the project. They came as scheduled and cleaned up afterwards. A strong wind knocked their ladder into my outside fireplace and they have agreed to pay to have it fixed. In addition, a speaker cover fell off during the roofing process and they have agreed to come back and re-attach it.

Office staff was very responsive when sales and production dropped the ball.  (Never got our approval on a replacement tile and it was not close - had to wait three weeks with part of the underlayment exposed) - and their overall actual work was done well.  Get every thing in writing including potential extras like flashing and wood replacement.  Spend time in making sure their will be no extra work unless you approve in advance...that goes with all contractors...over all a satisfactory rating

We recently had Ky-Ko completely redo our roof. Our roof was the original, from the late 1980s and needed to be redone so that there would not be any leaks. Ky-Ko gave us a great quote - way better than anyone else. They worked quickly the week they were here. Each day they arrived in the morning and when they left in the afternoon, always cleaning up before they left. Outside of the loud noise of them being on the roof, you would never have known they were here each day. We are happy with the services that Ky-Ko provided us and would definitely recommend them to a friend. For us, Ky-Ko was the best pick for our needs and for the services we needed.

Kyko Was very good and priced very well compared to Scott Roofing which was almost double for my foam roof. They even gave me a discount while i was thinking over the choice of choosing a roofing company and that pulled me in as a customer.

I got 4 bids for putting a new roof on my house (flat roof).  2 bids for a replacement of a built-up, hot-mopped type and 2 bids for a poly-urethane type.  After discussing the features of both types, I decided to go with a poly-urethane roof.  The KY-KO salesman was very professional and had all information with him.  He answered all my questions and gave me a very good price for the job.  I knew other people in my neighborhood that used KY-KO and everyone was very pleased with their work. My roofing job went very well and the installers cleaned up everything. After they left, you wouldn't even know they were there. The office staff were also very professional and were easy to deal with for scheduling or any other questions I had. All-in-all a very smooth transaction from salesman to completion.  Thanks KY-KO

We needed/wanted  only a repair on our roof but the first roofing company that gave us an estimate said they would only do the job if we replaced 1/3 of the entire roof.---nothing less.  A  friend told us about KY-KO and how satisfied she was with the repair recently done on her roof.  So we gave them a call. They were prompt, professional, no pressure sales, matched tiles beautifully and most importantly did not feel it was necessary to replace 1/3 of the roof.  I was very happy that this friend was able to point us in the right direction! Go, KY-KO!

The roof looks great. However, a few things did not go as planned. They scheduled to start on Wednesday, February 22nd and my new roof would be done by Friday, February 24th. No. The roof was finished in 10 days, not three. Not a big problem if you don't want or need hot water for six days! Yes I have a solar water heater that is on my roof. The company KY-KO contracted to remove and reinstall my solar water heater was a joke. They disconnected my water heater on February 22nd and it was not reconnected until Monday, February 27th. But the water heater was not completely reconnected and refilled with antifreeze until I called KY-KO Tuesday, March 20th to ask when the job would be completed, and the told me that it was completed. Not so good follow through on the supervisor's part? Finally the water heater was completely reconnected (hopefully correct) on Friday, March 23rd. No one at KY-KO seemed to care and acted like it was my fault the water heater company they contracted did not do their job.