CIB Plumbing & Rooter

Highly rate this company!!!! The owner was prompt and on top of things. He did a fantastic job and went over a beyond. He was so good that we even asked if he could finish other projects that we needed and he got right on it. Focused on his job and got it done in a timely manner. What I also loved is he was far with his prices.... That's what made me choose him over anyone else in the area.
If you need plumbing I highly suggest him!!!!

December 12, 2022
Our customer notified ProBest on 12/12/22 that his pool equipment was not working properly after we did his termite job on November 29, 2022. Cost of termite treatment was $1425. He thought it was leaking. He sent pictures of drill hole in concrete near pool equipment. (All photos have been downloaded to customers file).

I contacted our local handyman, Jerry. Jerry said that he couldn't do a job like that. He referred me to Zest Plumbing. Who then referred me to Swimming Pool Service and Repair. Their original base quote was around $600.00.

I emailed Becci on Monday 12/12/22 at approximately 9:36am. She did advise that they were a couple days out.

On 12/20/22 after checking every other day I finally had to cancel because customer was getting frustrated having to wait.

Jack ended up going with CIB Plumbing & Rooter (a neighbor in his development). Rafael originally stated that it would be around $600.00 -$800.00 to repair. He did notify Jack and his wife that the price was increasing as the scoop of work was a little more than originally quoted. According to Jack, CIB was on the job about 10 hours.

On Friday December 30, 2022, Jack sent over an invoice from the above contractor that was 3 times the amount quoted $2751. The contractor never contacted our office to discuss price increase as we would be the one paying for repairs which was explained at the beginning. I believe we should have been contacted and that $2175 was outrageous.

Replaced three toilets and did it quickly and professionally. Great communication throughout the process. Thanks!

Rafael is wonderful.  He gave me a wonderful price for my water heater install and dry wall replacement.  What I liked most is that Rafael was very responsive.  He always answered within a couple of minutes.  Best customer service I have received from a provider ever.  I will be using g him again.  Thank you Rafael!

I highly recommend! I requested a quote here on Yelp and within a couple of hours my toilet was fixed! Responsive, friendly, professional, and incredibly fair price!!

I bought a new garbage disposal from Home Depot and they were supposed to install it for me but they never called me as promised. I came to Yelp to request quotes. I got 6 responses and only 2 of the businesses would give me quotes online without having to call in. CIB was one of them and his was also the best quote. He was able to come out within 2 days which I really appreciated. Definitely would use their services again. Huge thank you to Rafael and Sergio!

I needed 2 hose bibs replaced. Rafael answered immediately, very competitive price and had them replaced the next morning within 30 minutes. Great communication and showed up right on time. Definitely would call him for future needs.

Sent Yelp requests on Sunday. Promptly replied and communicated his availability and pricing based on my details and photos. Contacted me when running a little bit late. We added to the job once he came out to replace the bathtub. We ordered online then he went and picked it up. Then came back and installed tub and new valves. No surprises. We paid per his quote and the additional work which was done at the same time at an additional cost. Very satisfied with the job done in such a timely manner.

Rafael came out to fix my leaking shower head. He replaced the cartridge and even came back the next day to adjust after it was still leaking a little. He also replaced my toilet angle stop valves. He was on time, did exactly what he said he'd do, and for the price he quoted.

Rafael was the only plumber to respond back with  a bid, which is what I requested from all the plumbers. This showed that he listened.

Although the job was not urgent, he responded and the job was done within one day of him responding. This showed that he was timely.

Rafael, took the time to see if there was anything else that he could do for us, at no extra charge. It turns out that he has remodeling skills. We will be using him again.

5 stars

Second time using them to complete laundry valve replacement. Extremely communicative and fair price.

Obtained a quote and accepted it. Setup up appointment but he didn't show up. He tried to move appointment again and when I said that wouldn't work, he turned aggressive and said find someone else.  He then sent threatening messages.  Be aware, and very careful with this company.  UPDATE: after he read this review, he called me, swearing and threatening, then continued sending me long ranting texts swearing and calling me names.  I told him if he didn't stop, I'd have to call the police.  BE CAREFUL!!!

Rafael The owner of the company came out and remodeled my bathroom on a short notice and Man was I pleased!! Him and his work are very professional, neat and he takes a lot of pride in what he does! I'm so happy I went with him! My neighbor also used him to remodel his bathroom. Thats how I found out about him to begin with! He does amazing work and is highly skilled! His customer service is excellent and exceptional! Highly Recommended‼Two thumbs up  thank you CIB plumbing!! Outstanding job‼

If you need a plumber, don't hesitate to contact Rafael, the owner of CIB Plumbing.  He responded quickly to my yelp request with a quote.  He arrived on time.  He was very pleasant and I was very happy with the entire transaction.

Rafael was quick to respond, professional, efficient, and showed up when he said he would. He completed the work quickly and did it for a fair price.  I definitely recommend Rafael and CIB and we will be reaching out to him for future plumbing needs.

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Rafael was friendly, communicative and prompt. He had my toilet replaced in 45 minutes (and hauled away the old one). Very competitive price too. I'll use him again when I need a plumber.

They were Lightning fast with response and repair. I will definitely be hiring them again.  Fast friendly and clean. 5 stars!!! Thank you

I had a leakage on one of the pipes for the water heater. At night time I noticed my whole garage was flooded with water. Rafael responded to my Yelp request within 20 mins, and was able to schedule me an appointment the next morning. He came by and provided me a quote and was able to replace the pipe. GREAT SERVICE, RESPONSIVE, and RELIABLE. Will definitely contact him in the future if I have any other issues.

I placed a request for service on YELP on Saturday and not only did I get an email back within a few minutes but Rafael was at my house that day to give us an estimate.  By Wednesday that same week the job was done and the problem fixed.  Price was reasonable and work was professionally done.  CIB is my first call for anything related to plumbing.  Highly recommend.

You want a new beautiful , functional shower, powder room, full bath call my only choice. CIB Plumbing. @480/ 226-1284. They came in gave me a fantastic quote. The workmanship, the new shower was $2500 less than they other 3 quote. I also got tile work, top of the line shower door on his price. Fair family man running a great business. Once you meet him you will have a great new friend. And have no fear of plumbing repairs.

My tenants had a faucet that wasn't working.  I was having trouble finding a handyman who would fix it sooner than 2-3 weeks out, as it was impacting their ability to use the kitchen sink. Rafael responded to my Yelp request within an hour, gave me a quote and was there the next day.  It is a sink in a historic home which required shutting down the water while working. He removed the rusted faucet and replaced it - it looks great. And, he was on time for the job. I am definitely going to call CIB again when in need of handyman work.

Very professional. It only took him a few minutes to fix the problem. Very responsive and very reliable!

Has done alot of work for my house and my business. He works with you every step and gets the impossible done. This will always be our go to for plumbing and repairs. Very honest and friendly and gets the job done! Thank you for all your hard work you have done for us!

Fast, friendly service!  Rafael came out the same day I contacted him, we reviewed the repairs needed, and he was back the next morning to fix everything.  The workmanship was great, and the service was excellent, I would highly recommend CIB Plumbing.