Best Patio/Terrace Design in Phoenix AZ

Greenheart Landscapes was very responsive from the start and all the way through our front and backyard remodel.  We love our new yard, and are very pleased with the end product.  Irene and her crew were very professional and did very good work.  We were very happy with the paver install (2'x2') and the artificial turf.  We also thought they had very competitive pricing.

Lili came out with 2 crew when I had my very old and large Ocotillo fall over in the monsoon. Reasonable pricing, shows up on time and did the great job I was hoping for. Highly recommended!

We wanted to extend our driveway and create a path with embedded glass block lighting from the driveway to the backyard door. I solicited multiple call requests, send pictures, measurements, architectural drawings to everyone. Testa came in with a good value, and a commitment they would be able to get this done before our backyard housewarming party.

Due to everybody having a very busy schedule, they committed to me they would come by earlier if there is a cancellation. Sure enough they did. I had pre-ordered all of the paving stones and solar light inserts and they arrived at 7 o'clock in the morning and we're done by 12:30 in the afternoon. Very efficient, pricing exactly as quoted, left the work area clean and even took the pallets that the paving stones came on with them. Very happy with their service, respectful of property, good communication. At the end, extremely happy with the service provided.

I recently got my turf done by tough turtle turf and I am very please with their quickness and professionalism! My turf looks so beautiful and it was installed within one day. Seth also helped me set up financing so it wasn't crazy expensive! I wanna spend all my time in the backyard now.

We recently used AZ NativeScapes for our lawn remodel.  We've been in our home for 27 years and it was time for a complete update.  I contacted a total of four (4) companies and Craig was the hands down winner for several reasons:  he was the only one who started off by saying we'd need to get rid of 7 - 10 tons of dirt in the yard.  I knew that was true since the yard had build up over the years and drainage had become a problem.  Second, he gave me the quote on his first visit (no one else did, and several took over a week to get back to me - one never did respond).  Providing a competitive quote on the first visit let me know Craig knew his business - the cost of labor, pavers, lighting, irrigation and the other aspects of our job were not something he needed a week to compile.  He's been doing this type work so long that he was able to accurately provide a quote the day he reviewed my requirements.  Lastly, Craig was the only owner who came to my home...everyone else sent their sales rep and for me that was not going to work.  I'd also like to mention his team - three young men who worked non-stop for three days who produced an absolutely stunning result.  They were quiet, courteous and completely professional.  I could go on, but the bottom line is that Craig and his team provided an end result that was more than I expected, and as you've read, I heartily recommend them without reservation.

This company is special.  The people, their integrity, their thoughtfulness.  They just took over and fixed an existing project and took beyond even my imagination.  And I have a fantastic imagination.  Caity and Angelique will make you grateful they are handling it through every step.  Jon (CO-owner) is a true gentlemen. Mistakes are fixed.  Issues are handled without a worry by the owner.  That's unheard of.  

Thank you all for making my little girls dreams come true. For your kindness.  
Mitch

A review, along with a little education for those who, like my family, did not know what to expect.

Family business. Nice people. David was very prompt and always called back or texted very quickly. His dad did, also. Their workers, however, were not as responsive or as responsible. Pool looks great. The owners definitely know what they are doing regarding this type of work.

The good:
Complete pool redo, plaster removed and new mini pebble done. Removed a very small spa and made a seating area.
Pool deck resurfaced.
Far as we can tell workmanship is excellent and looks beautiful and we are extremely happy with the final product.

They even gave us a free upgrade in pool filter, and removed our diving board at our request.

They redid the steps and added a play shelf and chipped in a hole for an umbrella right in the pool for some shade. Nice touch.

Owners very quickly responsive when issues arose.

The bad:
There were several issues along the way (see, the ugly, below).

They called it, giving us a new pool deck. It's not a new pool deck. They resurfaced it with a new application of the color we chose. There is not a brand new deck. (I imagined new concrete being poured into a different shape, etc. when they said new pool deck. Why would I know any different? I am not in the biz to know the lingo.)

Speaking of the pool deck, I asked the original guy who referred this company to us for cool-on-your-feet decking stuff - but now that it's hot, so is the pool deck. The original guy acted like, of course, that's all we use.

Communication of what happens when:
I repeatedly asked for a timeline of events. They finally said they couldn't give one to me. I didn't even need an exact calendar date until the day before, but they refused to tell me anything unless I badgered them about what was happening next and approximately when?

Example: start day ended up being the first day of school break. I was told they would start that week, but I got no word on which day or a start time, nor did I know that they would only be there part of a day and not come back for another week after that first partial day. They showed up at 7am and we were all sleeping in. Awesome.

We thought it would be a continuous process, day after day, until finished. We were not told otherwise, and since we don't pay thousands of $ for a pool redo each year, there is no way for us to know that this is not how it normally goes.

It was also hard to actually see (in the samples and pix) the proper color the pool/water would be, so I feel like the color came out not exactly what we had wanted.

They didn't tell us what equipment to buy for maintenance, or tell us how to maintain the pool. Not sure if any company does that, but for all that $, you'd think it would be thrown in as a customer-service thing.

The ugly:
There ended up being a leak because the workers hadn't properly fixed/sealed off? Removed? the old piping when they put new pipes in. Ended up with a lake right next to the foundation of the house. They took care of it quickly after discovery.

Their workers opened the gate after I told them to keep it closed and our dogs got out. I only knew after maybe 30min when I went out to look and said, where are the dogs? And no one knew...at the same moment a neighbor several streets away was calling to tell us he had caught one of the dogs but the other was afraid and ran from him. I told the workers, you let my dogs out? Go find them! And they looked at me like I was crazy and went back to work!

I had to call Ed, the owner, and he got on them to go get my dog. I went and got the one who had been caught and also was looking for the other one but they found her first. Ayayay. They are outside dogs. They can't handle being inside all day, not used to it - lest you tell me to get a grip and put them in. I could for a few hours if the workers needed the gate open (and I had on other days when they let me know gate needed to be open a bit), but they did not indicate a need to have the gate open.

All in all, finished product is great, but there were some snags along the way, which is why the downgrade from 5 stars. I don't know that other companies wouldn't have other snags. It's always something with a major renovation, isn't it?

Jason came out to perform an emergency repair. He was through in his approach and resolved the issue quickly. The quote was fair and the work was high quality. I highly recommend The Hard Works.

Pete worked very hard and finished when predicted. Very knowledgeable. Very personable. Quoted me a fair price.

I'd like to start this off by saying that I never leave positive or negative reviews on any site for any reason. However, after Nick and his cre at Tranquil Oasis completely transformed our yard, I felt compelled to share our experience. Nick was 1 of 5 landscapers that we initially met with. Nick was the only one that took it upon himself to draw up a design for us showing us exactly what we want.  He was also able to work with us and get the price to the budget we could afford.  He and his crew just finished the job and we were blown away.  It far exceeded our expectations. His workers were amazing and professional and after comparing the complete cost of the project with the 4 others on a Yelp, Tranquil was much more fair on cost. It's so beautiful now that my fiancé and I have even decided to have our wedding in our back yard now. If you're looking for an honest down to earth business owner to take care of you and your landscaping needs, look no further.  Thank you Nick for everything!

I was scammed by him and his Mexican partner Anthony Diaz. Took my deposit $3,500. And never returned.. they've blocked me. I'm elderly and saved for years to get my backyard / sideyard landscaped only for these heartless excuse for human beings to take advantage of me.
There are many scammed in Phoenix. mesa. Maricopa by them.. many police reports and small claims filings. The DO NOT TRUST THEIR SAD SCAMMER STORIES TOO GOOD TO BE TRUE PRICES BECAUSE THEY'RE SCAMMETS