AZ NativeScapes

This is the best investment we have made to our home.  We had spoke to and interviewed a few companies but could never get what we really wanted.  This created procrastination on our part as we did not want to invest unless we knew we got exactly what we wanted.  The plan was never clear until Craig came over, asked us what we want, sprayed some lines on the ground, worked up a written quote and then came back with a cad picture to allow us to visualize it.  

Working with Craig was the absolute best, he is a true professional.  I like how he interacts with his crew as he was on the job daily and was very flexible and offering no surprises during or after the job.  Actually, I am picky and somewhat high maintenance on large projects, since I want to learn as they do without breaking a sweat.  I had watched them work every day, asked questions, and added a few items during the process.  I can honestly say that they put so much forethought and work in the preparation if the sub surface planning for the overall project.  

I think a lot of people have bad experiences as they only focus on the visual product and that is where some of the other quotes lacked, Craig's crew took their time and did it 100% correct and with the highest quality in workmanship.  Much if their time was spent grading, preparing the sound surface for the travertine, flow of the water in the yard and working as a team to finish in about a week.

He and his crew truly love what they do and have a passion for it.  When he said he would do the job like its his own home, he meant it and delivered.  Craig even made a few trips over afterwards to check on the plants and grass to assure it was rooting correctly- adjusting watering schedules etc.  

My only regret is I did not take photos of the yard before, perhaps Craig has some he can upload. It was a weedy dirt lot with a pool in the middle.

Craig, I appreciate what you and your company has brought my family, we can now use our large backyard which extended our living space and enjoy the outdoors.  The value you had brought to us can not be expressed in dollars.  I also want to point out your passion for what you do and want to thank you for working within our budget.  We intend to refer you to our clients, friends and family.  Please feel free to keep our gate key and bring your future clients by to see the great quality of your finished product.

Craig, my review was not done with pleasure.  Your previous reviews are all from before my project. To this day we are irritated daily when we have to look at the terrible rock installation which contained 30-40% dirt and an irrigation system to our shrubs we are still correcting.   Maybe instead of being sad you can reflect on why you weren't here to supervise the members of your crew that are not skilled and address your anger issues.  When you yelled at me in my front yard because I spoke to one of your crew members I should have fired you on the spot.  Scope of Work was not being communicated to your crew, you were not showing up the way you promised and when you were here you were on the phone dealing with your girlfriends legal issues.

I can't say enough about Craig and his crew. Everything turned out amazing. The work only took two days and he communicated everything step by step. He also went above and beyond for us, cleaning all of our rocks and weeds. You need him for your next yard project!

Craig is the owner.  We researched four companies, had three give us quotes.  Craig returned our call same day.  Showed up for first estimate on time with great ideas using our preferred layout.  Had no issue waiting on us getting other quotes and assured us he was competitive.  One company took over a week to get back to us by phone and another week to come look at the project.  Told us they would have some estimates in the next few days and we have yet to hear back.  The other never returned our call.  
Once we decided to go with AZ NativeScapes, Craig insisted on coming out to meet me in person since I was not at the first meeting.  Again, on time, more ideas and we set the schedule.
Craig may have some reviews about him not returning calls, returning them late, etc.  But he answered us quite truthfully.  He did a poor job managing that piece of his business a few years ago and that has not been an issue over the last couple years.  We knew this to be true from our research.
Day 1 - Craig and crew showed up on time and evidently got right to work.  By the time I arrived back from my trip at noon, so much was already completed.  They worked all day and past 6pm
Day 2 - Yep on time.  And I mean 7:30 AM!  Crew worked through mid afternoon to complete the job.  Craig went through the irrigation schedule, how to add extensions, how to care for each plant and his crew even helped the bulk trash people with our stuff.  They left the place clean, too.
It has only been a week, but all but one plant seems to have taken well to their new homes, the yard looks amazing.

UPDATE - Craig followed up in person to see plants, check watering and our satisfaction this past Friday.

Three stars to bring your attention to this so you don't waste your time. I would have liked to have possibly hired them but they don't respond to inquiries. I emailed this business in Nov. 2016 for an appointment. I had been referred by one of their happy clients. I never heard back. In April, I phoned to get an appointment for an estimate on another job, figuring I'd give.them another chance. The owners voicemail says they are not accepting new clients at this time. Which is fine, but why are they still running this $79 promo purchase on Yelp? I'm glad they are successful but they should update their social media and websites.

I'll give Craig and his crew 6 stars if only possible. They did an amazing job to our backyard at a very reasonable price. They are very efficient and reliable. Not only Craig provides excellent customer service, he goes above and beyond with what he can do for you to make it worthwhile hiring AZ NativeScapes for your landscaping. But most of all, I like Craig's honesty and upfront dealings with you. You really can't go wrong with these guys. More power to you Craig and the rest of the crew!

By the way, Craig checked our plants and changed the dead ones. Thanks again Craig!  - Richard and Grace from Chandler.

Needed repair to paver driveway. The sides of my driveway pavers were bowing up with the concrete breaking away underneath. Craig was very responsive giving me a good price for the repair ($75 below next estimate). Craig came over a second time the day before the repair with his worker. Work was completed in a timely manner and repair looks great. Workers even fixed four pavers that had sunk. Highly recommend.

We were not able to work with these guys as they are booked out.  So simply providing my review from the perspective of they did respond quickly and were kind enough TO respond at least advising us that they couldn't take us on.  That's being a professional.  We've reached out to quite a few architects, builders and now landscapers and you'd be surprised how many don't even afford you a response!  Good job AZ Native Scales.

I found AZ NativeScapes on Angie's List and with all of their outstanding reviews, it was an easy choice to call them to redo my backyard. The owner, Craig, happened to be in my neighborhood that day, so he came over after finishing another yard to give me an estimate. I told him what I wanted to have done and he didn't run away, so that was another good sign. He told me things that would work in this climate and which things wouldn't. He also told me which parts I could save money on if I wanted. He literally painted a visual on the ground of the new yard layout. It was about an hour of us discussing my dream backyard and then he gave me a price and date within a few minutes. It was easy to say YES! I gave him half of the cost down and paid the second half when it was done. They started about a week later. Have you ever seen Yard Crashers on HGTV? They came in, they demolished and they created the yard of my dreams! It was an exciting 3 days at my house, and now every day after work, I love sitting on my patio and having some bbq. AZ NativeScapes really is the BEST!

We recently used AZ NativeScapes for our lawn remodel.  We've been in our home for 27 years and it was time for a complete update.  I contacted a total of four (4) companies and Craig was the hands down winner for several reasons:  he was the only one who started off by saying we'd need to get rid of 7 - 10 tons of dirt in the yard.  I knew that was true since the yard had build up over the years and drainage had become a problem.  Second, he gave me the quote on his first visit (no one else did, and several took over a week to get back to me - one never did respond).  Providing a competitive quote on the first visit let me know Craig knew his business - the cost of labor, pavers, lighting, irrigation and the other aspects of our job were not something he needed a week to compile.  He's been doing this type work so long that he was able to accurately provide a quote the day he reviewed my requirements.  Lastly, Craig was the only owner who came to my home...everyone else sent their sales rep and for me that was not going to work.  I'd also like to mention his team - three young men who worked non-stop for three days who produced an absolutely stunning result.  They were quiet, courteous and completely professional.  I could go on, but the bottom line is that Craig and his team provided an end result that was more than I expected, and as you've read, I heartily recommend them without reservation.

I called and emailed Craig Rawlings of AZ NativeScapes as just an additional comparison quote for a backyard remodel and I am so glad I did. The work consisted of removal of old rocks, plants, water fountain, old drip system and paver border around lawn and walkway. The new work included Installation of new drip system, new plants, repositioning of boulders, new paver walkway and lawn border and additional work on my lawn sprinklers, both front and back. His quote was very competitive, in fact in the middle of the other two quotes. After meeting with Craig, reviewing his quote and looking over his website for us it was a no brainer, but to go with AZ NativeScapes. Craig, like his crew, were extremely professional and competent. They completed the work in the estimated time and this was after adding a few new requests. I was so impressed with their work that I asked them to replace the paver border in my front yard which he was kind enough to comply with the next day. Please note his company is very much in demand but will be well worth the wait. Thanks to Craig, Christian and the rest of the crew.

I can't say enough good things about Craig and his crew with AZ NativeScapes. I waited a bit after he finished my yard to write this review to make sure everything stayed looking good. Yes! Let me start off by saying I did my homework before hiring AZ NativeScapes-good standing with BBB, no red marks via registrar of contractors. Craig gave us terrific recommendations for our yard, referred us to someone else for a second opinion on yard design, was honest about what would/would not grow in our yard - I could go on and on. He has stopped by a couple times to check on the yard. The job was completed quickly, cleanly and on budget. Quality work too. He integrated my Talavera Mexican pottery into the yard design. Shame on that person who never even worked with Craig (no real correspondence, not even an estimate!) for putting a 3-star review which dragged Craig's ratings down. Contractors with Craig's work ethic, honesty, and timeliness are really hard to come by. He's busy so you might need to wait for him but trust me he and his team are worth the wait. Thanks for such a beautiful backyard and BBQ grill island!