Greenheart Landscapes

Greenheart just completed my patio renovation, which is fabulous, much more the expected.
Travertine replaced 20 yr old flagstone, a much richer
look, color a beautiful blend of beiges,Lighting was the frosting on the cake, and made a huge difference. Added misters,foggers, beautiful  pots, with a touch of color., and a pergola.
Irene, the owner, was a delight to work with, along with Mike the project go to person. The team of workers, were polite, and cleaned up as they went along...I didn't have one complaint..
Project took about a month, with great results. I highly recommend this company.

I am so glad I used Greenheart Landscaping. This was our first time hiring for a big design project (big for us that is). They were heads and tails above all the others with attention to detail and interest in making a cool design based on what we were thinking. None of the other companies we got quotes from were interested in doing something a little differently. Everyone was professional/not creepy which a huge plus when they're at your house all day. They came back and replanted when some plants didn't make it over the summer last year. I just realized that I didn't review them last year so I wanted to do that now. He only issue was some communication snags, which were annoying, but that happens on most projects. If we ever move I know who I will call to do the backyard again.

We hired Greenheart to upgrade our irrigation, add concrete walls and pavers and update plants and lighting in the backyard.

Irene and her team were fantastic. She was thorough in her estimate and the design process was a great mix of what I was looking for and her expertise. She understood what we wanted and her team executed it exactly as planned.

At one point there was a slight miscommunication and they addressed immediately. She kept me informed on each step and there were no surprise costs.

I have already recommended them and will use them for the front yard when we are ready to update. Thank you Irene and team!

Very happy with the work Irene and her team did.

1) The bid was very competitive

2) The crew was the same group of guys for 3 weeks and they cleaned up every night and worked extremely hard throughout

3) We had major flooding issues before. Irene's team created a very functional and beautiful design including mounding, French drains and regrading that ended our problem

Overall, highly recommended!

I'm giving them 2 stars because my initial communication with them was great. Regina was friendly and Carlos was friendly and helpful when chatting through our project goals during our quote consultation. Unfortunately things went down from there.

I was told I would receive a follow up quote within two weeks after the consultation. I did not hear anything back for a month, so I reached out again and was told they would look into it.

Again, two weeks later, no response. I followed up again only to be told that the rep informed you that you did not meet our minimum. Mind you that the only thing I was told during the consultation was that I'd hear back in two weeks, but I never did.

Additionally, when I got an explanation, they claimed that there was a 5k minimum on projects and that the rep indicated to me that he told you that the day of the consultation. I had told our rep that we were looking for 4k-10k for our project during our consultation. In fact, when I had asked him what their minimum was, he instead said that they don't like to give minimums and that he'd just like to know our price range instead (4k-10k).

The Owner was the one who handled the last email response to me and clearly showed no interest in trying to keep my business. All they needed to do was ask me a few questions to clear things up. It's really that simple when it comes to earning and retaining a client base. Instead they decided to make assumptions and trust the word of a rep (who is no longer there?) about what price I was apparently willing to spend.

I'm shocked, really.

I contacted Greenheart Landscape based on the positive reviews I'd seen for an estimate for our backyard.  Mike came out and was very pleasant to talk with. After talking about what our wishes were, Mike said I would receive a follow up quote within a week or so.  I did not hear anything  so I reached out again and was told by Mike that they were really backed up and Irene hired a new office manager and a rendering and quote would be emailed the following day. That never happened. They are completely unreliable.  Don't waste your time or money on a company who clearly has no interest in prospective clients.

Irene, Freddie and the entire crew, I cannot begin to say how great they all are! The work was started and completed expediently, started 2 weeks earlier then expected. I can say it  far- surpassed our expectations. Freddie gave so many great ideas that obviously I took advantage of and implemented. I have referred 3 friends already, the work is amazing. Another thing that really impressed me was how they kept the job site so clean, they used blue tarp to place gravel/sand on:-)  When Freddie said they would be here they were always on time!
I'm very careful when referring companies to friends, but I have completely no hesitation in referring  GreenHeart Landscapes again and again!

GreenHeart landscapes built me my dream backyard that I have wanted for the past five years. They went above and beyond the previous owners had a Koi pond in the backyard and filled it with a bunch of random crap and then just topped it with rocks. While Greenhart landscaping was remodeling my backyard they realize that there was was a large whole under my rocks that had never been filled properly they filled it compacted it and still finished on time. This company is amazing you can trust them inside and out I am so happy with my backyard. I would recommend them any day.

Owner came out gave us lots of ideas, professional knowledgeable and super friendly
I can't wait to see the pictures and quote.

Greenheart did our front lawn in central Phoenix.  Overall it was a very positive experience, we love our yard and many of the best features were ideas direct from Mike.  We bid this out to several contractors over the course of 3 months, and only Mike came up with novel ideas that gave our yard real personality.  We've had a number of neighbors and passersby comment on how nice the yard looks.  Some pros and cons of the experience listed below.

Pros:
- Price was fair.  The quote was broken down in detail, which allowed us to easily evaluate the Greenheart cost vs others.  While their price wasn't the lowest, that was mainly due to our desire to include a paver walkway, some treewells, etc that other bidders hadn't included as options (all Mike's ideas).  
- They weren't pushy about adding anything, the choice was left to us for what we wanted to include/exclude.  Low pressure.
- Mike was very attentive during the design process.  He went and looked at plants with us and had a real passion for the work.
- They provided us with an initial sketch with the bid and a more detailed drawing at the beginning of the project.  This helped with alignment on what the yard was going to look like and what was expected.
- The crew was very respectful and clean when doing the work.

Cons:
- Communication wasn't very strong once the project got started.  There were a number of occasions where I felt like I was relaying info between Irene, Mike, the foreman, and back again.  I felt like I had to be present to make sure the yard was done according to what we wanted/expected.
- The project closeout was poor.  While the main body of work was done quickly, there were a handful of unresolved items that I had to email and text about for a few weeks before they came back to fix them.
- The treatment for the areas that went from grass to rock have a lot of grass coming back up.  This was a concern I expressed at the onset of the project, but I am still spraying Roundup frequently.  I expected to have to continuously treat the rock areas to prevent the growth of grass, but not so soon after the work was completed (grass started popping up in areas about a week after the job and continues to appear).

We are completely delighted with Greenheart!   We enjoyed working with Irene and Mike throughout the project from start to finish.  Our landscape was dated and needed an upgrade.  I got quotes from other contractors, which were right in line with Greenheart, but the other contractors were hurried, offered cookie cutter designs and plant selections.  Greenheart really stood out with their passion and creativity.  They truly care about their customers and treated my landscape project like it was their own.  Their hard working crew are incredibly skillful craftsmen, always punctual, and they really care about doing the job right.  They have completely transformed our front yard landscape, and we will certainly go with them again for our backyard and future projects.

I contacted Greenheart based on the great reviews for a quote on my yard remodel where I was planning to install about 2K sq ft of turf. The gentleman showed up late for the appointment for the estimate and proceeded to tell me my design ideas weren't great and then did his own thing despite my requests for specific design. Part way through the appointment he stopped to sit down on my back porch and take a telephone appt with a doctors office. He indicated I would receive my quote that evening and I never heard another peep (no quote, call etc) until he called me over a month later to see if I still needed the quote. By then I had already hired another company and they had already completed the entire project.

Regardless Mike is your employee.  I will forward the emails exchanged between us during the scheduling process including the one requesting someone else to meet with us.  We had every intention of being a customer but did not have the opportunity due no one following through to meet us.  

Thank you.

I hired Greenheart to renovate the roof of my pergola.  Irene suggested lighting and landscaping to enhance the upgrade, which made my life easier; not all of us are good at lighting and landscaping.  Irene is.  

All timelines were met, the installers were professional, and whole process moved along as planned. There was one problem, but Irene had it fixed the day after she was made aware of it.   But that's not the best part.  The best part is that the whole project looks BEAUTIFUL!   I will use Greenheart again, and I recommend that you do too!

My backyard landscaping had been a total MESS with the weeds going out of control for the past year, and really needed an overhaul.  Irene had great ideas and suggestions, but also worked with me to find the best outcome for my budget, and she and her crew did a fantastic job.

They were super professional, prompt and on time, and communicated with me the whole way.  In less than 2 weeks of contacting Greenheart, they had my backyard looking great with a modern, low maintenance overhaul that looks beautiful!!

Couldn't be happier with their service, give them a try and you won't be disappointed... P.S. to the total LOSER that gave a 1 star review because you didn't receive a call-back: get a LIFE!!  These reviews are for actual *customers*, that's a careless, irresponsible thing to do against good people and a small business owner working her tail off (its a missed call, not a big deal, sheesh!).

Greenheart Landscapes is absolutely amazing! The quotes are free which is a huge plus and the transformation of the landscape is beyond exquisite!!! My back yard went from plain to a mini Resort. I highly recommend Greenheart Landscapes on your next yard project.
- P. Valenzuela

Be careful with this group.   sometimes great work and sometimes rushed.    the rush has cost me thousands in a water leak i didn't know about for 6 months.   they had a water leveler that was higher than a hole for a cord.    yes.  that really happened.  

Irene was rarely out to check on details .   i was more a project manager than her.    and of course i had to tell her what was not done so i wouldn't be charged.   sloppy.  

very disappointed.  i have taken on extra work just to pay for my water bill and to undo the plumbing they messed up.  

if you can project manage then great, otherwise watch out.    wrong colored pavers they refused to fix.   my friends think it's ridiculous that they didn't 'see it'.  

so disappointed.

The Greenheart team went above and beyond my expectations.  After multiple failed attempts looking for competitive quotes, I finally went with Greenheart Landscaping.  The team provided a very detail breakdown of all the work involved.  Thank you for your professionalism, flexibility and also given the high temperature you guys delivered.

We thoroughly enjoyed working with Irene and her crew. They arrived on time every day, worked until the job was done and were very accommodating. They wanted to make sure we were happy every step of the way. They completed 2 projects for us. The first being our front courtyard. We wanted it to feel cozy and welcoming, like a front porch back east. They removed the sidewalk and gravel and replaced the whole area with pavers. They even worked a drip system in so that I could have my potted plants maintained with little effort. It definitely made a difference and it gives us another place to sit and visit.
The second project was our back yard. We have 2 large trees that provide a lot of shade, which is great except when it comes to grass. The grass just struggled to survive without enough light. So, we had them extend our paved area a bit, rework the paved border, freshen up the gravel and add artificial turf. It made all the difference for us. We want to spend every moment we can out back now. And our grandkids love it too! Irene and her crew created two very comfortable and functional spaces for us. We couldn't be happier.

We were fortunate to find Greenheart Landscapes. Irene was awesome to work with throughout the whole process. She provided detailed quotes and worked with us to stay in budget. She really showed a passion for her job and her design and plant selection was right on. The crew did quality work and we are very happy with the results. We even named our favorite Totem Pole cactus Irene. We would highly recommend their services and look forward to working with Irene on future projects.

Not great communicators and questionable customer service. Found out from the sales rep they denied my bid, but that was only after not hearing back from them for over a week, and then having to reach out to them again to find out what was going on.

Irene was professional and communicated well throughout the entire project--from quote to completion. Her crew was professional and respectful, and they did great work transforming my back yard from a disaster into a beautiful place for me to relax and host dinner parties. I've been referring Greenheart to my neighbors for the past year, and will continue to do so. Thank you for making my yard beautiful, Irene!

Great Company!!

Greenheart Landscapes did a fantastic job on our small outdoor space!  Irene was very knowledgeable and worked with us every step of the way.

The crew was great, did amazing work and completed the project quickly.  I would definitely recommend them to friends as they did quality work.

Other landscape companies could learn from this team about quality service. Here's what we experienced.

1. They showed up for the estimate ready to take notes, photographs. They listened and provided helpful suggestions, without trying to balloon the budget.

2. They were clear at communicating throughout the process about unexpected costs and alternative solutions.

3. They provided helpful instructions about caring for our plants and yard after they were finished.

4. They made sure the job was DONE. Leaks fixed, clean up done.

I certainly hope for an opportunity to work with this team again in the future.

I have lived in my house for many years and have always been dissatisfied with my landscaping. I finally decided to do something about it when my neighbor pointed out damage in his garage from overspray from my irrigation. After requesting an estimate from Greenheart, I received a visit from Mike Dzinglewski, a design consultant who works with Irene. He suggested ideas for resolving my overspray problem. And he also walked around the yard, pointing out other things. A drainage problem that caused my garage to flood in storms. A bare concrete patio that could be covered with pavers. A walkway to the gate, again with pavers. A muddy area near the AC that could be filled with plants and gravel. Suddenly I saw the opportunity to solve problems that irritated me for years.

Mike didn't just suggest plants. He took me to the nursery and showed me the plants he recommended. I have a lot of shade, and plants always seem to be marked full sun. Many of those plants will do fine in shade. Mike knows which ones they are. He is also big on pots, boulders and mounds, which he insists be shaped just so.

I ended up with a good deal of masonry work, performed by Irene's crew. I was blown away by the quality of their work. The pavers come in several sizes. Irene's crew laid them out in beautiful patterns. The crew was always friendly and helpful -- really nice guys to deal with.

In a matter of a week, my yard was transformed from blah to WOW! I had tried for years to solve problems. That didn't work because I know so little about the details of landscaping. Having a designer like Mike suggest solutions was a godsend.

People often have mediocre landscaping because they don't know what is possible. A good designer like Mike can really turn things around. I had tried to do my own designing, but I needed guidance. Maybe you do, too. You wouldn't do your own brain surgery, would you?

Irene runs a tight ship. Top to bottom, her people know what they are doing. Spend some money with her. You won't be sorry.

Greenheart landscapes is great.  Very professional, very detailed, they have great ideas for your front and backyard! And most important of all, excellent and quality work.  I highly recommend greenheart landscapes on your next yard project.    CZ

I called and spoke with Gary.  He gave me a quote over the phone.  Unfortunately, it was double the quotes that I previously acquired.  He gave me useful suggestions to avoid being ripped off and gave me advice on future quotes.  Gary is a big asset to Greenheart.  I would have used them if I could have afforded them.
Bryan J.

Called and left message twice.  Never returned call.  If too busy for new projects or returning calls should say so on phone greeting.  Very rude.

We recently hired Greenheart Landscapes to spruce up our back yard from dead grass to turf and enlarge patio.  They were great.  We are snowbirds and knew we wanted something done by Thanksgiving so began researching early October from our home in Indiana.  We set up 4 appointments for the week we arrived in Phoenix. Greenheart was the first we contacted via email for a quote. They called right away and scheduled appointment for the day after we arrived here.  Irene the owner herself came and immediately understood what we wanted.  Her responsiveness and arrival with turf samples, suggestions for us, were on spot and we were very impressed.  And she said she could get us done by the holiday if we didn't mind crews working all weekend. The next appt. called to change the time till following week , so nope, crossed them off.  The next was due at 6a.m. a few days after Greenheart was here.  My husband was up waiting in the dark for a no show, so down two.  The third while told we wanted to discuss turf and pavers for patio, sent someone who only measured for turf and knew nothing of pavers or design.  Owner called apologized and wanted to come in next few days.  In meantime Irene called and had a cancellation and could begin project that Monday.  Done, no need to look further.  Quotes were written, some corrections and adjustments but crew arrived Monday. There only snafu was the dumpster did not arrive till end of day, out of their control.  Without dumpster only so much could be done on day one.  But they were back at it Tuesday and project finished in 4 days as promised.  Lawn and new patio pavers look great . Best of all no more hot days on knees weeding and trying to get winter grass going.  Very happy and highly recommend Irene and Greenheart Landscapes.

Our experience with Greenheart was very positive. This is our 2nd paver installation experience. It was such a contrast from the first company we worked with. Irene is prompt and professional with her communication. The crew is friendly and talented. At the end of the job the space was cleaned up and looking great.

Great work! Irene is wonderful to work with love my artificial turf.

Irene was amazing. She was completely on top of every part of the job. She was on time and everything happened when she said it would. She was able to give me a rough timeline and she was done, and we did the walkthrough that day. I'm very Type A so this was important! She also offered numerous suggestions to solutions and was easy going about any last minute changes/ideas I had. Also the quote was exactly as expected when I paid the final amount. I completely recommend Greenheart Landscapes!

Irene walked me through every step of the way. I got many quotes, but Irene showed her passion for her work and put in the time to thoroughly explain the process. There were no surprise charges at the end of the job. She exceeded my expectations with her ability to do a modern landscape. I am so happy with her suggestions and the overall look of our yard.

They came to our home last week to give us a quote for services we requested. After looking over home, we were told we would be getting a quote through email. More than a few days went by after we heard nothing. I contacted them and got a text message response saying they took a big job and weren't going take on anymore clients for a while. Wasted our time.

Irene and her crew were wonderful. She had great ideas for design and working within a budget. She went with me to pick out pots and I liked all her plant ideas.  The crew came on time everyday and did a good job cleaning up. I love my yard now.

Greenheart built a pondless fountain in our courtyard. Ramiro, who has 22 years experience in masonry, did a wonderful job. Gary was the designer who relayed our vision to Ramiro. However, the process was not as seamless as I would have liked. There were delays in getting this started.  Almost two months from the time of signing the contract. Irene and her company have wonderful potential, but are, I think--due to their success--experiencing growing pains. Once Irene gets more help so that the business can function when she takes some well-deserved time off, I think things will run more smoothly. Just to be clear, Irene and her crew are very concerned with giving the customer a quality product, and she was always responsive to our concerns. We do recommend Greenheart for your landscape needs.

Irene had a number of excellent suggestions for our landscaping that we incorporated into our design. She brought a hard working crew to our home every day and she was there for 3 out of the 4 days. I will recommend Greenheart Landscapes to any neighbor or friend who is getting work done..

I recently purchased a home that had been a neglected rental for many years. Irrigation/sprinkler lines had been cut and the backyard had been without water for an unknown amount of time. I searched landscape companies on Yelp and contacted 5 of them via email to request a consultation. Irene with Greenheart Landscapes was the only person out of 5 to give me the courtesy of a response. We met at my house and we brainstormed on what to do for my sad yard. She had some great ideas and is very knowledgeable and creative. Irene was also supportive of my idea to use some materials I already had on the property. When I received the quote, it clearly showed everything broken down with a description and I felt her prices were fair. Irene advised me I could do some now and some later and that is what I decided to do. Phase 1 was completed in 4 days by her amazing team. They are true professionals. Their work was very detailed and they did an amazing job of cleaning up at the end of the project, allowing me to simply enjoy my new, beautiful yard. I would highly recommend Irene and her team for your landscape project and I look forward to working with them on Phase 2 of my project in the near future.

Their customer service was excellent. I would highly recommend this company for any of your landscape projects!

It was great dealy directly with the owner of the company! Irene put a huge amount of personal attention into our backyard and exceeded our expectations! Crew worked really hard, cleaned up daily, finished early and knew what they were doing! We had them add a patio and complete backyard makeover. Could not be happier! We highly recommend Greenheart and Irene!!

From day one, Greenheart Landscapes walked us through the process on every facet of the project. The owner was very professional, knowledgeable, and was a pleasure to work with!!!

We were blown away by the service and workmanship from Greenheart!  They completed a backyard remodel for us, on-time and on-budget.  The craftsmanship was second to none, and there was never a complaint when we asked for changes.  I would recommend them without reservation!

Greenheart Landscapes was very responsive from the start and all the way through our front and backyard remodel.  We love our new yard, and are very pleased with the end product.  Irene and her crew were very professional and did very good work.  We were very happy with the paver install (2'x2') and the artificial turf.  We also thought they had very competitive pricing.