Best Patio/Terrace Design in Phoenix AZ

They built a 2ft high retaining wall in our backyard which looks great! They showed up on time and worked all day. A week later we found 2 cracked bricks. They returned and fixed them promptly. Thank you Rob and company.

We completely ripped out and remodeled our backyard this year and we hired Phil and Shearon Design Collective to help us design everything. Not only did he do a perfect 3D model of what we designed originally, but he also gave feedback and improved on our original design significantly, then redesigned the 3D model. We're so glad we hired him.

Some things that he helped us decide to change were:
- [ ] Overall layout of the pool
- [ ] Height and thickness of the wall
- [ ] Shape and radius of the rounded pillars
- [ ] Placement of the scuppers/water feature
- [ ] Layout of the pavers around the pool (he literally hand drew the pattern)
- [ ] Placement of our pool fence
- [ ] Placement of our cafe light polls and where the lights would fall
- [ ] Placement of the gas line for our removable fire table
- [ ] Layout of our front landscaping

Check out some of the screenshots of the 3D Model he created. If you're doing a backyard remodel, do yourself a favor and hire Phil and his team!

I purchased my home November 2021 and Sonoran newly remodeled/resurfaced the pool before I purchased it. Within a month of owning the home a pool leak was discovered coming from the pool light, and skimmer throat seal. I contacted Sonoran Water Custom Pools and Spa and was told because I am a new owner that the warranty is not transferrable. I thought to myself okay that's weird that they don't stand behind their service. So I went ahead and spent over $1000 to drain the pool and fix the leaks. Additionally it was recommended that I fix the foundation bellow my pool pump because the pump was placed over unstable ground.
Now 5 months later another water leak is discovered. This time the tile is found to be cracked leading to the pool steps. Why is the pool that is newly resurfaced already having cracks in the tile and pebble tec? Both my leak detection professional and pool maintenance person were surprised that this is happening so soon after the pool was resurfaced. The only logical answer as to why is that the pool company didn't fix all the problems under and around the pool before it was resurfaced.
I have reached out the Sonoran about these problems and haven't received a call back. If they are a reputable pool company they should care about the quality of their work and stand behind their services. I am afraid what other leaks and cracks this pool will have in the future because in less than 6 months I have had 3 sources of leaks. I do not recommend anyone uses this company until they start taking responsability for the services they provide.