Best Window Repair in Phoenix AZ

What a great company to work with. Imperial has assisted us with so many different properties and are always available for immediate work. My staff work so well with their team and we are so delighted with the service we receive! Thanks!

This company is amazing! I moved to Phoenix from California about a year ago. I'm in the process of flipping a house in Scottsdale, and since I'm new to the area I needed to find a whole new team of contractors. I am VERY particular about who I use for anything. First, price-wise, Sal's quote was beyond fair. Leaps and bounds less than some other quotes I had received for the exact same product. Additionally, Sal has been an absolute joy to work with. He is incredibly responsive, super personable and easy to collaborate on a project with, and takes the complication out of everything - simple and to the point.  No fuss, no surprises - just an honest, authentic, to the point business. Looking forward to bringing Sal, and DunRite, along to my future projects as well. I highly recommend this company.

Mark was great. Replaced two windows and hung and curated an oversized mirror for us. Reasonably priced, reliable and great quality.

They were super professional. We got a new window in 4 days after it was measured. We would definitely use them again

We got seven insect screens from Tyrone for a rental property and are very happy with the product and his work.

Of all the companies I spoke to when getting quotes for the job, Tyrone was able to get to us the fastest turnaround and offered the best price by far. Our screens were installed in less than a week!

Not only that, when I contacted him 3 days post-install about vertical gaps on three of the screens, he came by the same day and adjusted them. Great screens, no gaps, great work. I will be going to Apple High for all my screening needs from now on...

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

I was nervous about getting rain gutters but not ready to face another monsoon season without them.  I wasn't sure they would match my house or if there was even a way to get the water to drain toward the street in stead of flooding my backyard. Paul came out and walked with me around my house. He listened to my concerns and gave me options along with his professional opinion on what would work the best. He even helped me select the perfect colors to match my two-toned home. ECS also has a wonderful office manager who calls to schedule appointments, remind of service dates, etc., and get this... if you call them they either answer the phone or if you leave a message they call back almost immediately.
My work was completed promptly and professionally. I do not think the new gutters detract from the look of my home in any way. For the 1st time since I bought my house 9 years ago I can stay with confidence let it rain!

Absolutely Fantastic,   The only company to deal with.  James was a complete professional, price was right and service was great. Up front and very honest people to work with

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

We originally got a quote from Chris at Tracer a couple years back, but weren't ready to move forward on the project budget wise. We got great vibes from him then and knew we would want them to do the job when we had the funds. Very chill, not at all pushy. We called him back up a few months ago and he came back out to double check measurements and while understandably prices had rose somewhat, we felt he did everything he could to try and stay as close as possible to the original quote total.

Seth and his crew came out and did the job over 2 days. They were on time, pleasant, clean, and did great work. Seth pointed out a flaw in a couple of the window panes and said he was submitting a claim to get replacement parts so they would be perfect (and honestly, we would have never even noticed the issue). Excellent attention to detail, couldn't recommend them more!

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Good experience. With window installation .  The nightmare began when we ordered two front doors.  We ordered two Masonite Vista Grande 24 inch wide glass doors. One with fir texture and rain glass for the main front door. To be painted red upon arrival.  I have several emails and text, Jackson Glass assured me we were getting 24 inch wide glass not standard 22.  I even gave them photos.  The second door  was to be the same door with clear Lowe glass and smooth finish. This door was supposed to match another door that is located on the same patio. To no ones fault, the order was delayed due to Covid. While we waited, I told the company I wanted to order the door hardware. Jason, the installer told me that they could get me schlage locks at a discount. I met with his wife at my home for almost an hour giving her part number and photos of the hardware.  I was I was out of town when the doors arrived.  We were told right off that the supplier had messed up and we did not get the fir texture on the front door.  Ok we accepted it since we waited so long.
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch!  I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So  In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio.  They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up.  Instead of clear glass I got frosted, instead of smooth finish I got fir.  I how have two miss matched doors on my patio and the deadbolt is crooked.  I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago.  I was told the red front door has been repainted.  We have been patient and understanding with this mess.  We have told them to reinstall the newly painted red door and send us the correct patio door.  We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.