Best Window Repair in Phoenix AZ

From the initial quote to the installation, Imperial Windows did an excellent job with our home.  We had 12 windows and a patio door completed.  Ken was great with sales and showed technical knowledge of the windows.  He was honest and provided immediate response to my questions prior to contract.  John, the owner kept us up to date on manufacture shipping times.  The installers were wonderful and completed the job efficiently and were very clean.  I would definitely recommend this company.

We work in a suite in the same building as DunRite and have watched them pleasantly come and go for years. Always thought we would get a bid from them if we ever needed windows.

Recently bought a house and it needed the locks changed. While the locksmith was repairing the locks we mentioned that we were also beginning to do window shopping. This 29 year-old house had inefficient single-pane windows.

He stopped, turned and said, I know a guy you have to meet. He did a door for me and his workmanship is second to none. He was speaking about Sal, DunRite's owner.

Needless to say, we called Sal and he came right over to measure. Then an ad appeared about another company installing 7 new windows for an amazing low price. Guess Google got our thread because we had 4 bids in a couple days' time.

DunRite was not the low bid - we found out windows are not created equal. We are happy we got to see other products. They make DunRite's look great.

The best part was discovering how passionate DunRite is about doing the right thing. Excellent communication. Thorough explanations. Truly professional and personable installers. Promises kept. Awesome follow-up.

Not trying to set the bar for every DunRite customer, but the second best part was they installed all 14 windows in ONE SHORT DAY.

Mark and his team were excellent. They were prompt with the appointment time and they did a great job fixing one of our broken window panes on our 1925 house.

Apodaca installed new glass on my broken window. The gave a competitive quote and promptly completed the work. I would definitely recommend them.

Great communication and service!  Tyrone came out the day after I contacted him to do an estimate, and was able to repair my leaky window on the spot for a very reasonable price!

i woulf definitely recommend Dwayne and his team for any of your window or door needs.

I was mowing my yard on a Sunday and a rock broke my Arcadia door into a MILLION pieces, it was a mess.

I called Sunny State Glass, they came over that day and boarded up the window for the evening, cleaned up the million pieces of glass inside my home and out, then ordered the glass. Within a couple of days the glass was installed and the door was completely repaired, like new. These folks are amazing, the workmanship was truly professional. The quality of the glass and materials was of the highest quality, the customer service was outstanding. They were there for me the day I needed them and they worked around my schedule. To top things off, the price great!

I highly recommend Sunny State Glass.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

Had a difficult gutter installation (2 story hillside house). Paul was able to quickly provide a completive quote. Crew was professional and did an amazing job. Fantastic customer service!

We could not be happier with SR Glass! We had three windows replaced and a sliding glass door fixed that did not want to slide. Angel was our installer and he was very professional and courteous. He did and exceptional job. When he left my husband made the comment you need to let the company know what a good job Angel does. There was no muss, no fuss, just a job well done.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

We HIGHLY RECOMMEND TRACER WINDOW & DOOR!!
FANTASTIC Window Company!! Honest, Reliable, Knowledgeable, Conscientious, Superior Workmanship, Extremely Clean, Competitive Pricing... I could go on and on.  

Chris and his crew did a fantastic job installing 13 large New Milgard Ultra Nail Fin Windows and Converted two Large Milgard Ultra Arcadia Doors from Flush Fin to Nail Fin.

Unfortunately, we had a horrible experience with another Window Company we hired to install 14 Windows and two Arcadia doors two years ago (Milgard Ultra windows and doors). That company measured ALL the windows wrong and destroyed our home installing them improperly. They refused to correct their mistake and make it right.

We recovered some of the money from the ROC although the final awarded amount was short many thousands of dollars needed for a proper fix.

We interviewed over a dozen window companies to do the job right. No one was comfortable taking on our job because of the damage that was done from the previous company.

Chris was concerned too but, he was willing to take on the challenge. He went above and beyond to research what was needed to do the job right which required properly sized windows, removing all the retro fit windows, cutting out the old damaged window frames,  repairing the damaged/missing moisture barrier as well as cutting out two Large Arcadia Doors and convert them from Flush Fin Doors to Nail Fin.

This all required cutting out Stucco and Drywall. Although his company did not do the Stucco and Drywall repair, he helped us find someone that did a good job.

Chris sized all the windows correctly and his Crew took great care with the new windows. They were very careful removing the old windows so not to cause a lot of damage, very carefully installed the new windows, making sure EVERY window and DOOR was installed level and square. They cleaned up each day before leaving so they did not leave a mess behind.  They were very kind and respectful. And the price was very reasonable.

We wish we have found them the first time and we will be hiring them for more work in the near future.

We HIGHLY recommend TRACER WINDOW & DOOR!!

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Good experience. With window installation .  The nightmare began when we ordered two front doors.  We ordered two Masonite Vista Grande 24 inch wide glass doors. One with fir texture and rain glass for the main front door. To be painted red upon arrival.  I have several emails and text, Jackson Glass assured me we were getting 24 inch wide glass not standard 22.  I even gave them photos.  The second door  was to be the same door with clear Lowe glass and smooth finish. This door was supposed to match another door that is located on the same patio. To no ones fault, the order was delayed due to Covid. While we waited, I told the company I wanted to order the door hardware. Jason, the installer told me that they could get me schlage locks at a discount. I met with his wife at my home for almost an hour giving her part number and photos of the hardware.  I was I was out of town when the doors arrived.  We were told right off that the supplier had messed up and we did not get the fir texture on the front door.  Ok we accepted it since we waited so long.
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch!  I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So  In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio.  They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up.  Instead of clear glass I got frosted, instead of smooth finish I got fir.  I how have two miss matched doors on my patio and the deadbolt is crooked.  I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago.  I was told the red front door has been repainted.  We have been patient and understanding with this mess.  We have told them to reinstall the newly painted red door and send us the correct patio door.  We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.