Best Patio Repair in Phoenix AZ

Had john come out about 2 weeks ago to give me a estimate on some sun screens. His presentation was the best out of all estimates i got.  It took about a week to get them installed. They look awesome and would recommend him to anyone.

Unreliable ! Schedule a meeting for a quote to replace all windows ... never showed up or call.

These guys are quick and friendly! I called several people first that were very rude and seemed to have no idea what I was needing but these guys immediately understood and were ready to help. The customer service and technicians were both outstanding. They fixed my back sliding glass door and the price was reasonable. I would highly recommend them!

Chris Carpenter and his Tracer Window & Door company were referred to us by our next door neighbors. Several years ago Chris and his crew replaced their doors and sliders. They were very happy with the results and gave us a very strong referral.
Today we have our 17 new windows and 2 new sliders.
We are delighted with everything . Our house is 26 years old . The builder originally used good, but very average windows. Our new windows have made our house more quiet and much more energy efficient.
Our installation was done with very efficiently by their outstanding team of three professionals. They were a joy to work with and were very respectful of our house and property. We we impressed by the way they worked so well together. Jessica was in touch with us from their office whenever we had questions.
Our overall satisfaction is higher than  I've ever given anyone else! John & Linda H.    Eagle Mountain/ Fountain Hills, Az

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

This review is for my Angel Aro.  He installed 3 windows in my house.  He was polite, courteous and answered every question thoroughly.  More than that, he was so exceptionally kind to notice that my mother had a tire in very poor condition that was about to blow out--and he went so far as to put her spare on!!!  In this day and age, kindness,  courtesy and customer service are very much appreciated.

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

A pigeon flew into my window and broke it, which was a disappointment for both me and the (now dead) pigeon. Luckily, Jackson Glass was able to come out and give me an estimate the same day I called and I had the glass replaced within the week (and without having to get a new window entirely). Their prices were reasonable. They provided great service and have a very knowledgeable, responsive team!

I cannot say enough great things about this company. After someone broke into my home through the kitchen window, I didn't I know where to start... glass everywhere, frame bent up, lock busted. I called and Patty was so kind and helpful on the phone, and lucky for me Chance happened to be in my area and was at my house in less than an hour to measure. The installers were so nice an did an amazing job. Above and beyond! New glass, frame fixed, and the window even lock properly no. In the unfortunate event I should ever need this type of service again, they'll be my number one go-to!

This company has horrible customer service and reliability.  They came out a month and a half ago to give me an estimate.  The technician said I'd hear back within a day or two with the cost proposal, after taking parts from my windows with them to determine manufacturing specs, cost, etc.  A week later, I heard nothing and initiated a call with them.  They said they'd email me the estimate... after three attempts to get my email address correct (they sent it to the wrong address twice), I finally received it.  I agreed to the work, paid half the cost upfront as a downpayment (per their request), and was told once they receive a timeframe on the ordered parts, they'd reach out to give me a status.  Weeks go by and I hear nothing from them.  I emailed and received no response.  So I called to inquire, and was told parts are delayed due to covid, manufacturers are in California, etc.  I understand that is out of their control.  However - after a couple more weeks when they finally called to tell me parts are in, and scheduled a time with me.... they failed to show up.  There was no communications, no calls.  
They had given me a window between 1-5pm, and when it was close to 5pm I reached out to ask about their ETA... was told someone would call me back with status, yet nobody reached out.  I called again and was told the technicians are running late and will still make their appointments for the day.  
Yet they never showed.  I called the company (after 5pm), and of course nobody answers.  
This is such an unprofessional business.  At this point, I'm questioning whether they just took a few hundred dollars from me plus the window parts and have no intention to follow through.

Shout out to Brandon, Rocky, John and Jimmy. These guys were punctual, professional and full of energy. I really appreciated how nice and respectful they were. They covered up my furniture so that the window replacement didn't get debris on it and were even kind enough to sweep everything up to make sure there was no glass to step on. They got my broken window fixed quickly and did a really great job.

I would highly recommend!

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.