Best Roof Certification in Phoenix AZ

Did a great job on complete roof job with skylight replacement. Very responsive. Quick estimate and  was able to start job right away. Finished job prior to heavy rains.

Th is company has paid 6 house calls on me since September. They have repeatedly been told I had the roof inspected with in the last year. I do not need a new roof for another three years. I certainly will not use them A. Becuase they will not go away. B. Becuase they have said numerous time they will get my insurance to pay for a new roof. I am not scamming my homeowners insurance to get new roof. I know when I bought the house the condition  and when it would need to be replaced. I set money aside for that like a responsible adult.

We got three bids to have our roof repaired. First response was the only one who actually got  ON the roof, took pictures and showed us what they said we needed. They arrived on time, worked hard, cleaned everything up when,they finished. We highly recommend them.

Such great customer service for our roof inspection. They were prompt, personable, informative and honest.

We've had heavy storms recently in Arizona. We've had extraordinary service from Castile Roofing in Maricopa, Arizona.

Our terracotta tile roof had been great for years, but some really battering rains caused leaks to our garage and one bedroom.

I dealt with their general manager Alex, who was courteous, concerned, and efficient.  He assigned Anthony to take care of our roof. The offending section of the roof was almost a puzzle. Several roof edges came together and it was tough to diagnose what was happening.  Anthony kept at it until he figured it out - and ripped what he'd done out after additional rains added to the leaks. He found a flaw from the original roofers who installed the roof. The wooden base had several grooves in it!  The grooves were acting as a channel to cause our leak! This was something that obviously was a rare occurrence.

We've had several more rain storms since Anthony's final fix - and we're dry! Anthony is a young man with a terrific work ethic! He shows up, keeps working, and is totally courteous and effective in what he does.  He is a licensed roofer who is proud of his work and his efforts show that.  

These days, it's hard to find the level of courtesy, commitment and competence that both Alex and Anthony demonstrate. What a pleasure to deal with them at Castile Roofing!

Bravo!

Shelley G., Maricopa AZ

We had a small issue with our roof and had Titan come out and look at it. Johnny showed up on time and addressed our problem. He also took the time to educate us on the cause of the problem and what we needed to do to maintain a heathy roof. If you are looking for someone who is on time, knowledgeable and takes pride in what he does, this is the company to call. I know in the future we will be using Titan for all our roofing needs. Thank you again Titan!!

The best roofer in the valley! Matthew is a professional that cares about you and your roofing needs. There's no one better here Phoenix.

Horrible customer service from the operations manager and up.  I have a signed contract for work to be performed.  After they claimed they were done with my 3-4 day job in 1 day I was skeptical.  Upon review I noticed they took the old drip molding and put it back on the house despite my contract stating and charging me for new.  After getting the run around and them agreeing they were wrong they gave me a $50 credit on a 4k+ job.  That is just one of the many things that were so unprofessional but I'm done spending time on them. Thankfully I have a long reach to let as many people know about my experience.  The operations manager promised to take my concerns to the owner and get back to me, again they never called.  I paid my bill in full and will never do business with them again.

We had a very good experience with Glendale Roofing. We had a couple of leaks that had previously been repaired but did not hold. JD and his team came out, prescribed a permanent fix and were able to schedule us within a week. The workers were on site working exactly when they had promised and the work was completed in 2 days. The crew went to great lengths to insure the worksite was clean on completion. I didn't have to do any clean-up. I'd recommend Glendale Roofing for any size job for their high quality work and integrity.

Our insurance company is trash. they're a major company and even have their name on the stadium where the cardinals play. they're useless. armored roofing walked us thru the process of repairing our house after a microburst more than our own insurance company was willing to do. leilani and alonzo have talked us off of so many cliffs during this ridiculous process beyond their scope of support. this company and it's people are awesome. we've never had to file a home insurance claim before and they walked us thru it better than the jagaloons we pay every montH.

First, let me say I am unsure if the repair is leak proof or not - we have not had rain since the work has been done.

I can say that the appearance is not up to the quality I expected. The side (edge, quarter curved tiles) do not sit flat and have a wavy appearance.

The main frustration has been scheduling. The estimator (Dale) was early for his first visit. I had rushed home to be there ten minutes early. He was already there and had already been on our roof.

Then, Dale was early AGAIN when  he came to get the contract signed the contract and make a down payment.

I understand early is better than late, but trying to for things into your schedule can be a challenge and the fact they did not keep times well should have been a red flag. At a minimum, I would have expected a call, but received none either time.

When the work was done, we set up appt. for walk through. I was very specific that I had to be out of my house by a certain time, and received and appt. to suit that. Since the work requires some fixes, I spoke directly to the person scheduled to come by (NOT the same guy who sold it, which should have been another red flag - feels like working with car dealership where they pass you off from person to person). When  I spoke with that person (Bill) directly, I specifically mentioned my concerns and he said to wait until he came by and we could talk about it. I confirmed I'd see him on the day and times I had been told and thought that was that....

Of course, it wasn't.

Bill never showed up. I waited until twenty minutes past the scheduled window, at which point I had to leave... I called Bill and received attitude that he had a larger window than I was told - this despite the conversation I had with him directly earlier in the week.

No apology, just that I must be confused. I tried explaining to him the previous issues with Dale that added to my frustration - he ended up hanging up on me...

I then called the office and, for what it's worth, got a very half hearted apology at the end of the conversation after mentioning that THREE different times appointment times have bee been missed....

Time will tell how everything plays out, but even if everything is perfect from here on out, be aware that this company has scheduling and apparent work quality issues (which should be fixed after the walk through - but that is the appointment they totally missed...)

On a side note, this company was recommended to me by someone I trust. It almost seems as though they have outgrown their abilities....

UPDATE:  I was hoping I could update this review and improve the rating. Sadly, they have proven my initial assessment correct.

Bill did make the second appointment and did agree to fix the issues brought up. However, the appointment to fix it was missed...TWICE...  The second miss Bill DID call to let me know - but the call was an hour into the scheduled window.

If you can handle a company that does not keep appointments and time well , this may be a great company for you. But I view it as appointments as a commitment. And a company that will not keep such simple commitments is a concern.

UPDATE: After some rains, their work does seem to have fixed the leak, so I upped this to a three star company....

Jack the Roofer did an excellent job of replacing my tile roof!

His price was reasonable and the quality of work great.

His workers were hard working and knowledgeable.

He surely is a 5-star roofer and someone you can trust!

I would recommend him highly!