Best in Columbus OH
We have had Bradley Electric out to do two different projects 1)replace our electric panel and several electrical outlets 2) install lights in our closets and new lights in our bathroom and dining room. Both times the team has done great work and have exceeded our expectations.
275 Old County Line Rd, Ste O, Westerville, OH 43081
When I submitted a request for an estimate to install an EV charging outlet, Care Electric promptly responded. They were able to come to my home within a few days. They installed and wired the outlet pretty quickly and their work looks good. The price they charged was very reasonable compared to what I've read about others paying for similar work. I'll definitely call Care Electric the next time I need an electrician.
2681 Sawbury Blvd, Columbus , OH 43235
I have hired Jess Howard Electric for several projects and have been pleased with overall service. I would hire them again.
6630 Taylor Rd, Blacklick, OH 43004
Second experience not too good. Called and sent over materials to arrange an on site estimate. No response received. Called and asked about the estimate and was told that the email was received and that someone would contact me. No response back.
After four days, I emailed that I was going to use someone else. The next day I got an apologetic email explaining that they got really busy and appreciated me advising that the job was no longer needed.
A few suggestions.
1. Acknowledge inquiries. Little as frustrating as emailing a business into a black hole. A simple response saying the email was received does wonders.
2. If within 24 hours, you can't provide a substantive response on next steps, again, follow up with a communication. Nothing says customer indifference like not communicating. Be proactive - don't make the customer chase.
3. If you are too busy, again let the customer know that the request is going to take some time and give the customer an option to accept that or look elsewhere. Again, time is valuable to each of us. Lost days matter when waiting for a response. Act professionally even when the job can't be done and customers will remember. Blow them off and all that is left is a sour taste.
After four days, I emailed that I was going to use someone else. The next day I got an apologetic email explaining that they got really busy and appreciated me advising that the job was no longer needed.
A few suggestions.
1. Acknowledge inquiries. Little as frustrating as emailing a business into a black hole. A simple response saying the email was received does wonders.
2. If within 24 hours, you can't provide a substantive response on next steps, again, follow up with a communication. Nothing says customer indifference like not communicating. Be proactive - don't make the customer chase.
3. If you are too busy, again let the customer know that the request is going to take some time and give the customer an option to accept that or look elsewhere. Again, time is valuable to each of us. Lost days matter when waiting for a response. Act professionally even when the job can't be done and customers will remember. Blow them off and all that is left is a sour taste.
Columbus, OH
Needed a couple of simple fixes and they were great on getting me scheduled quickly. Highly recommend
Columbus, OH
Damon was so nice to come out on a holiday and replace an outlet that was damaged. Super professional and knowledgeable. He was able to come out the same day- you can't ask for any better response time. Such a great person to work with. We look forward to getting more electrical projects handled by Damon in the future! Damon, we cannot thank you enough!!!!
Columbus, OH
ty for good service getting outlets installed .
6200 Huntley Rd, Ste D, Columbus, OH 43229
After being very satisfied with previous electrical work by Ed at Safe Electric, we contacted them again regarding the installation of a 30 amp/240 volt electric vehicle charging plug in our garage (typically known as an electric dryer plug). We also requested they install an RV electrical box, just like the ones at the campgrounds for our RV that is parked on the side of the garage and to accommodate any RV visitors. Ed provided an estimate and also recommended the installation of a surge protector since our detached garage's electrical comes from buried electrical lines from our home's basement some distance away. The only other surge protector is on the opposite side of the house (at another basement panel). Recently, Ed and Kyle came out, crawled around in the garage's attic space, fished wire through the walls, etc, etc. The installation is VERY clean and professional. We now have the 30 amp/240 volt electric vehicle charging plug inside the garage between two of the parking spots so it can be used from either spot (wiring is ALL inside the wall). We have a full RV box on the side of the garage. It has a 30 amp/120 volt regular plug, just like the ones in the house, another 30 amp/240 volt dryer plug for small or medium size RV's (or, for an electric vehicle that won't fit in the garage) and the 50 amp/240 volt plug for the BIG RV visitors. Finally, Ed and Kyle added a surge protector in the garage wall, just below the electrical panel. GREAT JOB, Ed and Kyle! Thank you! Looks great and we are already using some of the plugs! Please see the attached five photos of the very clean installations!
6635 Singletree Dr, Columbus, OH 43229
Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.
Columbus, OH
What an exceptional business to work with!! From the first moment I looked up Higher Power Electric, they were so easy to work with the schedule an initial consultation within the week. John was very honest and open with his advise for how to upgrade our outdoor business lighting so that it was most effective, and he even took a drawing of our building plan so that he could provide a detailed proposal for our lighting. I want to say a big thank you to Lyle, Eric, and Jim who performed our installation -- they walked me through everything and answered any and all questions I had. Thank you also to Patrick and Vickie for being so pleasant and helpful!! Our business has a hectic schedule, and they did everything they could to accommodate us, for which I am eternally grateful. Long story short, if you're looking for an honest company that provides exceptional work, look no further!
1087 Putnam Rd SW, Pataskala, OH 43062
Jim continues to be our go to electrician for any electrical needs at our residence. He is reliable, very personable and will go the extra mile to ensure our needs are met. We strongly recommend James Hartley Electric for your residential electric needs.
677 E Royal Forest Blvd, Columbus, OH 43214
New to the area, I read the review already online for Excel and called. My call was returned promptly, he called to let us know he would run a bit late so we felt assured, and a really no-fuss, no drama, tidy job at a fair price all made this service a gem. I have added Excel to my contacts list and will share with confidence. A star!
Columbus, OH
Immediately came out and fixed our issue. Very professional, helpful, and nice guy! Would highly recommend him.
10437 Miller Ave, Canal Winchester, OH 43110
Gerry is very knowledgeable, honest, and does not waist time so he can charge you more. We called him with a restaurant hood problem he came and got it fixed for a very reasonable price. He checked another fridge that was not working and got it fixed within 20 minutes for $80 and its now been a month and fridge still works. Another company had said compressor was out and they needed $1500. Every time we call Gerry he has a solution at a reasonable price will use him again an again.
6541 Riverton Cir, Pickerington, OH 43147
I've been using R&T for the past 4 years with my very old home and they have always been great. I've had a few different techs come out and they have always been polite and informative while I ask a million questions.
3989 Broadway, Grove City, OH 43123
Unethical and unprofessional. Had a serious electrical issue in our home (we were getting shocked in our shower) and the electrician who came to check out the issue was not concerned. He stayed for 10 minutes and told us he didn't have a solution and that our best bet was to call someone else. What? Big City Electric ended up spending 5 hours with us finding the issue. We decided to get another quote after finding out that we needed to rewire our second and third floors. Mr. Electric quoted us double what two other companies quoted after spending less than 5 minutes in our home assessing the problem. Stay far away!
Columbus, OH
don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy
Columbus, OH 43227
It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!
1509 Blatt Blvd, Unit 8106, Gahanna, OH 43230