Best in Columbus OH

Mark came to our home on 2/1/11 (through the home warranty company).  He arrived on schedule and repaired a chandelier that had a short.  I thought the problem was in the wall switch and had already replaced that.  He found the problem inside the chandelier and fixed it.  After 4 months it still works fine.  I will use this company myself after our home warranty expires.

I called two weeks prior to schedule an appointment.  I was able to get that appointment scheduled easily.  However, on the day of the appointment, no one ever arrived.  I called at 10:00am and left a voicemail on the owner's cell (listed as the business number) asking when I could expect someone to arrive.  I then called again around 1:00pm and 4:00pm.  I never received a return phone call (even three days later).  Highly unprofessional and inconsiderate.