Best Appliance Repair in Charlotte NC

Tony was great! His customer service is great and he knows his stuff. I would highly recommend him and as a real state agent will recommend him to my clients too.

I asked for a quote through Yelp and was pleasantly surprised at the quick response. We set up an appointment for the quote, and again, I was pleasantly surprised that Jose not only gave me a very reasonable quote, but he also installed the ceiling fan immediately. I was expecting to have to make an appointment for another day for install. This business is very professional yet friendly. The old fan was taken away as well as the packing box the new fan came in. The worksite was left clean. Thank you, Jose, for your help!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

My bathtub won't stop running water. Murad came on time and he fixed everything as desired. Now everything is working well. I would call him again if I encounter any issue in the future

Happy with the result, great service, and price.

I've used these folks several times over the years. Professional, reasonable pricing and good work.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

I was so impressed with the service and I could tell he was an honest man.  I own a popsicle business and my power went out in my freezer room on a Saturday night and I called him for help.  He immediately got on the phone and found one of his employees that could come out to help me.  I am so grateful for his help.  And his prices are very reasonable.  He is not out to get every penny he can like a lot of other electricians.  I will definitely call him any time I need an electrician and I would recommend him to my own family!

This is one of the best electrical companies in this region! The high quality work is unmatched.  Commercial and residential electrical work.

A Roby Tech stood on our toilet to install an exhaust fan instead of bringing a ladder.

Our tub had to be chalked twice because the first Roby Tech did not prep the surface before caulking it.  

A Roby tech broke some ceiling drywall and said we could just paint over it. My wife had to argue with them before they would agree to fix it correctly. We had to follow up with them over and over to get that drywall repair scheduled. (See the actual loooong email thread at pastebin.com/e0WWfC2U )

We just wanted to pay a Professional to fix our bathroom while we relaxed, but it was a Total Headache.

Never showed up for estimate.  If you insist on using this firm, please call the day before to speak with a live person to confirm the appointment time.  The person who took the original call to schedule appointment sounded as though they had just woken from a nap.  Good luck to you.

We are so thrilled with the lighting instillation that Mike and his team did in our house. Mike gave great advice and demonstrated lots of knowledge as we were deciding what to do.  They took extra care to set up and ensure nothing would be damaged in our house everything looks and works great!!  We couldn't even tell they were there after they left as they cleaned up everything and put all our things back in place.   Everyone we spoke with was so pleasant and responsive and all my questions and concerns were answered. Mike and his team were also very patient with our dog which was a nice bonus. Really great work and really great customer service!

Buyer Beware - This is the most unprofessional electrical providers period.  Josh installed two Ethernet lines at my property along with multiple other electrical services. One of my Ethernet lines are no longer working after about a month. I contacted them to repair the lines. Josh stated he would come on two different occasions.  He failed to show up both times without calling. I then talked to Jeff, I believe the Owner of the Company, he apologized for Josh and stated he would come out the next day himself to fix the issue. Guess what he doesn't show up or call either! I called back yesterday and spoke to Josh and he stated he would call me back but as you guessed failed to call back again.  Now they won't answer the phone. I felt compelled to leave this review because I only contacted this Company after reading the reviews on here. Buyer Beware they do not stand by the work.

Updated my original 1 Star review. Owner sent over a low voltage electrician to fix the issues. It has now been resolved. Thank you.

I was referred to these guys by a friend who had had a good experience with them on a bathroom renovation. So-I called them this week and they squeezed me in on Friday. They were right on time & very professional.  They had sent me a invoice via email based on our original phone conversation. So-when the job was complete I paid them and then a few mins later there was a knock on door and guy came back and said you paid us to much. Ended up not doing the same a they had quote and was a  less monies. I thought WOW that's not something you see everyday, an honest person and company. I highly recommend them!!! VERY IMPRESSED!!!

Had an Internet issue that turned out to be 'noice' on the coax cable routed from the home junction box up to the second floor 'media closet'. The technician (Pete Herres) called prior to arriving and gave his ETA which was spot on. After going over the issue, Pete gave me his repair plan which included cutting into the drywall in several locations so that he could get the new coax installed. I was having visions of patching drywall which I don't like doing but if that is what it takes, that is what we'll do. Pete got to work and the way he cut into the drywall was VERY easy to patch and repair...oh, he replaced the coax as well. Bill was what was quoted and everything was done in a professional manner (ran cable, tacked it down with cable 'staples' and replaced the drywall sections he had cut so all I have to do is patch, sand and paint.
I'd recommend Bates and especially Pete Herres.

Companies like this are why I DIY as much as possible.  I should have paid more attention to other Yelp reviews.  I can't stand dishonest people or companies.  But not confident in my own electrical abilities.

First, this was for electric services.  I had two exterior outlets which were not working.  Lady on the phone told me there was a small $49 service fee which can be credited to work completed.  OK.  Shane comes out, spends an hour trying to determine the issue, doesn't know for sure but believes a connection was never made to service the front two outlets when the home was originally built in 2015 (I'm the second owner).  Then asks for $215 for the diagnostic.  What happened to the $49?  Oh, there's another $166 for a troubleshoot fee.  Wasn't disclosed.  So $49 gets you to my house and then if I want to know what's wrong, I have to pay more?  Shady tactic.

Then Shane tells me it'll be $350 for the repair which will require 12 holes in my wall to run a new line from the circuit breaker through my garage.  Can't do it same day because he doesn't have spackle to close up the holes.

Next day comes back and had an epiphany overnight that he wouldn't need to run a new line, he could connect through another room.  Job which would have taken considerable amount of time now suddenly takes about an hour.

Shady upfront pricing comments, shady repair tactics, shady company.  Do yourself a favor and try to find an honest company as IRV is anything but.