Best Drain Installation in Seattle WA

Make sure to get some pricing on things before you actually have them come out and charge you the trip charge. For what we asked to have done couldnt believe it cost $325.  I needed to replace an exterior motion light but didnt have a ladder high enough or confidence to climb the ladder. I have electrical experience but at ground level. I needed them to come out and install over a bay window area that I could not reach. Just a simple cheap motion light to install and it cost over $350!  Seriously?  The guy took all of 10min.  I should have gone with a local smaller business instead that we initially were going to  use but they werent available. Nothing against the technician that installed the item but their pricing is a bit ridiculous.

Our fixer was great in fixing our clogged kitchen sink.  He was quick to diagnose the problem, honest in his appraisal of what would be the best and most affordable solution, and able to get everything done.  We appreciate the convenience and honest and hassle-free process.

Dean took time out of his day (5pm on a Friday no less!) to listen to my problem. Rather than charge me a bunch to come out and fix my dead outlet, he told me how to do it myself. Doesn't get any easier or honest than that!

Will helped us with some plumbing repair work and installed co2/smoke detectors for us. He was really helpful, ordered parts, & was communicative. Highly recommend!!

Wonderful service! Corey and Josh were total professionals. Superb attention to detail and customer service. My 15 year old (!) gas water heater was literally finished. When they first arrived, Corey told me what the basic cost would be and what was available for an extra cost should I choose. However, he didn't try to push  extras on me. He explained the advantages of the extra cost features and I was left to make up my own mind.He and Josh got right to work and now I have a brand new gas water heater. YAY!!! They were so polite..not the least judgmental about all the dirt and debris (thank you!!!).. they even offered to clean the floor!! And they made sure to close the gate so no dogs escaped! Plumbers forever!!!

Our crawl space flooded late afternoon Thursday and Abel and Ricardo with Southwest Plumbing came immediately this Friday morning.  Diagnosed with accuracy the broken pipe causing the water issue and repaired within 3 hours.  Thoroughly walked us thru to make sure all was back up and running without issue.  Would recommend highly.  Thank you!  Dawson

Very professional local company.  Yes, I've gotten a little cheaper quotes from out of town companies, but this one is a local business and they've always been responsive.  They installed our furnace and did a retrofit for ducting.  I am very pleased with the quality of work and the continued maintenance plan.  I always recommend Black Hills.

Gato was the nicest and most helpful plumber I've ever encountered. I am a new home owner who doesn't know much about home maintenance. He took the time not only to fix the problem, but provide us with information on how to prevent or mitigate issues in the future. He walked us through what caused the problem and the basics of how the plumbing worked in our house as well, so I won't feel so in the dark next time something happens. Despite the price, I couldn't be happier with the service.

Our 47 year old septic system always worked great until 3 weeks ago, when we discovered a back up late on a Saturday. We made an appointment with the 1st company that could be here the following Monday. At the end of the day, 1 or 2 blockages and were identified and the plan was to come back on day 2 to attempt repairs, which might involve removal of a small pond and possibly our deck. In fairness to this company, they did not have an as-built drawing of our drain field, but they also offered to make repairs they admitted they were not certified to make. The cost, always verbal, but not written down, kept rising as my confidence in them plummeted. I requested an itemized bill, paid it, and said I would find another contractor.

I called  A Advanced Septic Services, after reading many 5 star reviews. Their estimator, Bob Howard responded promptly, and assured us they specialized in the type of restoration we hoped would restore our drain field. He provided an itemized estimate, which we agreed to. He scheduled the work, and I  located an old copy of the 1969 county permit including a detailed drawing of the drain field. When Taylor and Aaron arrived, I reviewed the drawing with them and they got right to work. In less than 2 hours they located and cleared the 2 blockages. Then they repaired 2 small sections of pipe, jetted the rest of the drain field, installed 3 risers & vents, installed an outlet riser and filter, and showed me how to service the filter to keep our system working properly. All without needing to disturb our pond or remove our deck.  As the sun was going down, they back-filled the work area, and cleaned up the yard. It was obvious watching these 2 men work, that they knew what they were doing, and were happy to share their knowledge, as well as answer all our questions. My wife was impressed that they recognized and avoided damaging her garden plants.

I highly recommend this company. They were prompt, courteous and professional. Also, price of the drain field restoration was far less than the cost of replacing it with a new system. And I now have the peace of mind knowing our system is once again working properly as it had for so many years.

Sincerely,
Earl M.

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My outlets stopped working in my 1906 house.  We scheduled an appt and then they said they were unable to make it.  They were nice enough to re-schedule for me and provide a discount for the inconvenience.  They provided pictures of the work - but would have liked to see an itemized list of what was actually done. I like they responded quickly and fit me in. The outlets work now and will probably use them again.

I was looking forward to using this company, but after calling the first time, they were supposed to call me back, never did- I figured no big deal, it was leading into a holiday weekend. So I call them this week, set up an appointment for 10am- and at 1030 I get a call that they need to push it back to the afternoon. I'm at work and I had my partner already change his work schedule to be able to do 10am. By 1030 no one has shown up and I finally get a call that they need to reschedule again last min. I understand that things come up but I work in an appointment based industry and would never inconvenience my customers repeatedly like this. I wish I could say that I would want work done but being on time and respecting others time is in tune with doing a quality job as well so I'll hopefully find a different company that can do both.

Edited to add: I wish your speed and accuracy in replying to yelp was used today and this past week. Then I'm sure I had stayed a customer.

I WOULD NOT RECOMMEND THIS COMPANY FOR ANYTHING UNLESS YOU ARE WILLING TO WASTE YOUR TIME, ENERGY AND MONEY FOR THEM TO MAKE EXCUSES AND NOT SHOW UP OR COMMUNICATE.

Giving one star is still more than this sorry excuse of a company deserves. I would advise anybody to steer completely clear of these people. Multiple no shows to get my AC installed. Then an inspector came out and pointed out numerous mistakes that they made. One person came out to fix only some of the mistakes and now I have to wait around for them to show up for another appointment. Fast forward to that appointment day and at 445pm they finally tell me no one is able to make it when they said they'd be out here by 230pm. We have taken multiple days off of work to try to get these people to do what they say they are going to do and time and time again we are speechless at how pathetic and disappointing this experience has been. Now we have to take another day off of work next week when they say they will show up to finish the corrections and to be completely honest, I will be very surprised if they actually show up on time. We get that there is a shortage of workers and delays happen, but it really isn't hard to communicate that to the customers. Had they at least told us, instead of being hours past the time they say without notice, I wouldn't be so upset. We had to call them first in order to figure out that they weren't showing up. Or another good idea would be to schedule what you know you can do and stop overbooking and making false promises to your customers. After all, a schedule is meant to keep things organized but this company seems to misunderstand that concept. We had thought about using this company for another project but after this experience, there is absolutely no way I would ever consider this pathetic company ever again. There are not enough words to describe the disappointment we have experienced with DEAR services and this review does not even begin to scratch the surface of the frustration experienced with this company.