Best Gas Furnace Repair in San Francisco CA
I have been using Services Champions to service my furnaces (I have 2 furnaces and 2 ACs) and ACs for several years and each time, Services Champion technician did an excellent job of tuning my systems as well as cleaning up their jobs once done. This year, Jimmy Sassen, the technician even making me more happier for his provided services to me. Jimmy was very nice and courteous and professionally done his job and I ended up purchasing Services Champion annual service program for that reason. I would recommend Services Champion.
San Francisco, CA
I can't recommend Eric and his team highly enough.
I spent weeks, months trying to find a shop that could handle 1) AC panel upgrade, 2) 5-6 different 120V and 240V wiring (for us to convert from gas to electric for water heater, furnace, range, dryer), 3) manage the water heater install, 4) pull all electrical, plumbing, and building permits, 5) complete the scope on time and on budget to meet permit, tax credit, and state incentive requirements.
Eric and his team were professional and responsive; on budget and thorough; checked in often on feedback and design decisions; knew every inch of existing code and upcoming code changes; and are incredibly knowledgeable about all of these different appliances and buildings, the best cost/value/environmental benefit of each.
No other shop could have put eyes on everything we were trying to do on this whole home electrification project in a complex SF permitting environment and done such a great job in managing the project and me as a client.
6 stars out of 5!
I spent weeks, months trying to find a shop that could handle 1) AC panel upgrade, 2) 5-6 different 120V and 240V wiring (for us to convert from gas to electric for water heater, furnace, range, dryer), 3) manage the water heater install, 4) pull all electrical, plumbing, and building permits, 5) complete the scope on time and on budget to meet permit, tax credit, and state incentive requirements.
Eric and his team were professional and responsive; on budget and thorough; checked in often on feedback and design decisions; knew every inch of existing code and upcoming code changes; and are incredibly knowledgeable about all of these different appliances and buildings, the best cost/value/environmental benefit of each.
No other shop could have put eyes on everything we were trying to do on this whole home electrification project in a complex SF permitting environment and done such a great job in managing the project and me as a client.
6 stars out of 5!
San Francisco, CA
Michael was efficient, knowledgeable and fast in getting the job done. He explained thoroughly the problem and steps for fixing it.
San Francisco, CA
They do an awful lot of talking which was very frustrating as they did not get down to the business and translates to me as a hard sell. Got my diagnosis of why the AC didn't work anymore, then got a quote for a new one. Also decided to get a second opinion and all that needed to be done was remove some puron. We did not need a new AC. I don't really trust these guys.
San Francisco, CA
Called Ongaro because we needed to install an electric hot water heater in our ADU and, separately, install an EV charger on the outside of our house adjacent to our driveway. Ongaro sent Chris Campbell within a day. Chris performed a detailed review of our situation, took a large number of photos and a video, coordinated with the plumbing side of Ongaro, and took the time to answer all of my many questions. Ongaro is lucky to have Chris on their team.
11 Ross Ave, San Anselmo, CA 94960
[update] After two phone calls this morning, I got a 4:30 appointment today. Chris is the really star!! Saved the day. I would definitely gave Chris 5 stars, but considering my time and stress in the whole process, I would give 3 overall.
Chris identified the issue pretty fast, fixed it right away. Very knowledgeable and was able to explain things to me nicely. His assessment of the electrical panel's condition sounds a lot more reliable to me.
I really hope I don't need to call an electrician again in near future. Still not sure if I would work with them again. I know every newbie needs to start somewhere. But thinking this job should be an easy installation, so sent out someone who turned out to be incapable of doing it, and ended up taking all other people's time and effort to fix it, is not the right way to go. At least not for me.
[first part of the story]
The whole experience starts with 5 stars and then everything went down hill. Can't believe this is the first serious Yelp review I write, so upset by this whole experience.
To start with, my wall switch for water heater was burnt during memorial day weekend. So I googled and yelped, and called them. Eric came really fast. He didn't have that type of switch with him, so he did a temporary fix to keep my water heater working. And said he would get the switch after the weekend, then schedule a visit with me to install it. There are two items in the estimation: 1. install the switch for water heater, 2. replace the breakers controlling water heater with refurbished parts since the panel is a very old model.
Up to that point, it's still 5 star impression, maybe a little surprised by the price, but thought the service would be reliable.
But then, I never heard back from them, not sure if they are waiting for the parts or what. So after a while, I called them, the lady on the call said she'll let Eric call me back soon. No call back. One week later, called again, another lady picked up, saying she'll notice the manager or somebody. Next Monday, yesterday actually, finally got a call back, get scheduled for switch installation for today. Eric was busy, so it's another guy, which they said he'll know how to do it. But, everything was not working well today!! Michael arrived after 10am, later than the scheduled time. Did the installation, tripped the breaker for my whole unit (I'm in a condo) in the process, and finally said it's all done. Then I let out some hot water to test, the water heater is not powered on! Then he started testing the power from wires (indeed not enough power!) and calling Eric or other leads, tried to rearrange my breakers in the electrical panel, didn't work. Finally, said his lead will come in the afternoon.
So the sr guy came, tested the new switch installed, turned out that new switch was already burnt after installation. Then he went to the store, get another switch, installed, reconnected everything. It's over 6pm, I was pretty annoyed at that point. So when he said it's done, I trusted him and forgot to do the water testing myself (which turned out to be a huge mistake!!), paid, and let them go.
This work took a whole day!! And I wasted a work day at home!! When I remembered to test the hot water afterwards, the water heater does not work!!!
Just called them again, the lady said she'll let the electricians check with me. It's being ~1hr now, no call back yet... Wonder if I would ever got the call back any time soon since they've got my money.
During the process, the sr. guy kept telling me my electrical panel was too old, not safe, and said they can schedule an appointment to upgrade it with safer panel within the week. Well, if you guys can't even fix this one switch, how could I ever trust you guys with my whole electrical panel??!!! Didn't even test the whole system to see if the switch is working properly! And a high price for such level of service that left me with no power for hot water!!!
Chris identified the issue pretty fast, fixed it right away. Very knowledgeable and was able to explain things to me nicely. His assessment of the electrical panel's condition sounds a lot more reliable to me.
I really hope I don't need to call an electrician again in near future. Still not sure if I would work with them again. I know every newbie needs to start somewhere. But thinking this job should be an easy installation, so sent out someone who turned out to be incapable of doing it, and ended up taking all other people's time and effort to fix it, is not the right way to go. At least not for me.
[first part of the story]
The whole experience starts with 5 stars and then everything went down hill. Can't believe this is the first serious Yelp review I write, so upset by this whole experience.
To start with, my wall switch for water heater was burnt during memorial day weekend. So I googled and yelped, and called them. Eric came really fast. He didn't have that type of switch with him, so he did a temporary fix to keep my water heater working. And said he would get the switch after the weekend, then schedule a visit with me to install it. There are two items in the estimation: 1. install the switch for water heater, 2. replace the breakers controlling water heater with refurbished parts since the panel is a very old model.
Up to that point, it's still 5 star impression, maybe a little surprised by the price, but thought the service would be reliable.
But then, I never heard back from them, not sure if they are waiting for the parts or what. So after a while, I called them, the lady on the call said she'll let Eric call me back soon. No call back. One week later, called again, another lady picked up, saying she'll notice the manager or somebody. Next Monday, yesterday actually, finally got a call back, get scheduled for switch installation for today. Eric was busy, so it's another guy, which they said he'll know how to do it. But, everything was not working well today!! Michael arrived after 10am, later than the scheduled time. Did the installation, tripped the breaker for my whole unit (I'm in a condo) in the process, and finally said it's all done. Then I let out some hot water to test, the water heater is not powered on! Then he started testing the power from wires (indeed not enough power!) and calling Eric or other leads, tried to rearrange my breakers in the electrical panel, didn't work. Finally, said his lead will come in the afternoon.
So the sr guy came, tested the new switch installed, turned out that new switch was already burnt after installation. Then he went to the store, get another switch, installed, reconnected everything. It's over 6pm, I was pretty annoyed at that point. So when he said it's done, I trusted him and forgot to do the water testing myself (which turned out to be a huge mistake!!), paid, and let them go.
This work took a whole day!! And I wasted a work day at home!! When I remembered to test the hot water afterwards, the water heater does not work!!!
Just called them again, the lady said she'll let the electricians check with me. It's being ~1hr now, no call back yet... Wonder if I would ever got the call back any time soon since they've got my money.
During the process, the sr. guy kept telling me my electrical panel was too old, not safe, and said they can schedule an appointment to upgrade it with safer panel within the week. Well, if you guys can't even fix this one switch, how could I ever trust you guys with my whole electrical panel??!!! Didn't even test the whole system to see if the switch is working properly! And a high price for such level of service that left me with no power for hot water!!!
63 Bovet Rd, Ste 160, San Mateo, CA 94402
Absolutely fantastic service. Daniel was very clear and open about the options I had. He asked questions on our electric usage and all the appliances we have. Got a quote after the initial visit, always very responsive, polite and thoughtful. Will have Daniel top of my list of any other electrical projects I will have to do.
San Francisco, CA
We live in a rental and the dryer died around Thanksgiving, only a few months after moving in. We reached out to the landlord and she gave us an amount we could go up to have it repaired. If it was going to be above this amount, she wanted to look into ordering a new dryer.
We made the appointment and the repair man showed up on time. Before he started any work my husband let him know we were renters and our landlord gave us a number we could go up to, not telling him the amount. The repair man looked at the dryer and realized it was the motor. The cost would be more than what we were approved for so we tried to call our landlord without success. The repair man seemed annoyed he couldn't finish the job right then. When he put the piece covering the front of the dryer back it wasn't screwed in all the way and stuck out.
Our landlord decided to move forward with replacing the motor, so we reached back out to Ron at Galaxy who ordered the part and said we could have it replaced within the same week. My husband worked from home so we could get it fixed, the repair man was a little early which was fine and he repaired it fairly quick from what I heard. The front part of the dryer still sticks out but at least now we have a working dryer.
I would've given more stars if the first repair man had been understanding and friendly about the situation. He didn't have a motor when he arrived at our house so I'm not sure why he became annoyed when we said we had to wait to hear back from our landlord. Ron who answered the Yelp request was friendly and was quick to get the part ordered for us.
We made the appointment and the repair man showed up on time. Before he started any work my husband let him know we were renters and our landlord gave us a number we could go up to, not telling him the amount. The repair man looked at the dryer and realized it was the motor. The cost would be more than what we were approved for so we tried to call our landlord without success. The repair man seemed annoyed he couldn't finish the job right then. When he put the piece covering the front of the dryer back it wasn't screwed in all the way and stuck out.
Our landlord decided to move forward with replacing the motor, so we reached back out to Ron at Galaxy who ordered the part and said we could have it replaced within the same week. My husband worked from home so we could get it fixed, the repair man was a little early which was fine and he repaired it fairly quick from what I heard. The front part of the dryer still sticks out but at least now we have a working dryer.
I would've given more stars if the first repair man had been understanding and friendly about the situation. He didn't have a motor when he arrived at our house so I'm not sure why he became annoyed when we said we had to wait to hear back from our landlord. Ron who answered the Yelp request was friendly and was quick to get the part ordered for us.
3313 Vincent Rd, Ste 105, Pleasant Hill, CA 94523