Best Gas Furnace Repair in San Francisco CA

They came over to fix our sump pump and we're super quick about it. They gave us a great quote, some good recommendations, and were super kind and polite along the way.

Just over three years ago we had them install a sump pump in our driveway. They put a metal grate over it and I asked if that would catch the debris that would inevitably fall through. The guy told me it would be fine and not to worry about it. Three years later after our big rains, the driveway flooded. It was under about 6 to 7 inches of water for many hours. After siphoning out the water, I saw that the pump was running but not working and had spewed oil inside the hole. This was an almost new pump that they had installed. I called them to come and check it out and they told me the pump needed to be replaced since there were more rains coming. I paid them another $1200 to put in a new pump. it feels like a racket and I'm disappointed the company did not take any responsibility for installing a pump that only lasted for three years without giving me any instruction or guidance on how to maintain it and implied that no maintenance was necessary. They acted like it was my fault when they told me there was nothing I needed to worry about. I am disappointed in this customer service.

First time I used guys.  My tech Sammy was great and honest.  He gave me a list for triggers to look out for since it's an old heater. I was very pleased.

I called Pacific Coast Home Services in an emergency with my entire house including all bathrooms backed up.  TJ was the foreman that was sent with Juan and Carlos.  They were all very knowledgeable and quickly identified the issue as a main sewer break in the crawl space.  They referred a restoration company and they came to clean up the mess the next morning.  As soon as the are was clean, TJ came again with Juan and Carlos in the afternoon and worked into the early evening to replace an old cast iron section with ABS and installed a convenient clean out to avoid issues in the future.  They had to make a lot of improvisations to make a good fit as the previous plumbers had cut some corners.  They also stayed late to make sure everything was working properly and answered all my questions.  It was clear that they wanted to do the job right and cared about me as their customer.  
I did get some quotes tat were a little cheaper but I felt that this crew knew what they were doing and cared about the project and I am happy that I made the right choice.  It was a terrible place to be without the ability to use any water at our house with 2 kids.  But I am happy that Pacific Coast and TJ and his crew resolved the situation in less that 36 hours and I feel confident that aside from unforeseen circumstances I am in great place with the plumbing in the house.
Thank you TJ, Juan, Carlos and the whole crew.

My house was in need of a serious upgrade. I looked at other Heating and Air companies and I always felt like I was being pushed to do more than what my house needed. Jason met me at my house and explained to me the variety of options available to me. He was not pushy and helped me pick the right unit for my house. The crew who came to my house was very efficient and did an amazing job. The unit Jason picked for me has made my house comfortable in the winter with heat and nice and cool during the summer time. From meeting with Jason and his team, I was very comfortable with the work and quality they provided me. Thank you Bellows for your help.

Magic Plumbing is the best! We had a plumbing crisis on a Sunday morning- I called Magic, spoke with a very friendly and knowledgeable person named Becky. She told me that a specialist, Bernardino, would be dispatched been 2-4 pm. He texted me 20 minutes before he arrived, had all the tools and equipment he would need in his fully stocked truck, figured out the problem, solved it! Pipes cleared, everything fixed, disaster averted. Truly awesome service.
I highly recommend Magic Plumbing!

I have been a customer for years and will no longer use the company.  

I have just called to make an appointment to have my kitchen plumbing be disconnected in preparation for a new countertop installation.  The service would also include reconnecting everything back up after the counter is installed.   The job would involved a 2 steps process - disconnecting the water source to dishwasher, fridge, faucets and disposal and then coming back a few days later to reconnect everything back up.  Simple right?.  No!  The person who answered the phone seems to be clueless of the job that needs to be done.  She informed the company can only schedule the disconnecting portion of the work and would not be able to schedule the reconnection until the disconnection is done.    I finally told the company their process is complicated and uncertain to get my kitchen back up and running.  Their piecemeal approach could leave me stranded should they unable to come out to finish the job.    This has been my experience with this company.

The serviceman was on time, polite and explained the issues well. Definitely a first class company.

Ron is the real deal.  He is a genuine, honest and professional repairman whom I would send to my mother if she needed any of his services.  He was able to squeeze me into his schedule, kept in contact with me consistently on his arrival time, and did a thorough job at the right price.  Thanks again Ron!

Here it is over 5 years later - wrote original 5-star review 06/2014 and Honrath & Stacey (aka Joey) continues to deliver reliable, professional and personal service in meeting my plumbing and heating issues.  Looking to install a new forced-air heating system in the spring and without a doubt this company with its quality workmanship and after installation service will perform the job.

They have worked on our families plumbing issues for twenty years. He always comes through and fixes any problem for a reasonable cost. The owner is a hard working, friendly and fast worker considering his company consists of himself and one helper. You won't be disappointed with the half price and in the end the job gets done professionally.

2/11/2020  Justin is a excellent representative of the integrity of the Ongaro and Sons company!  He fixed our toilet downstairs, installed a new faucet in the sink upstairs, and all with efficiency and expertise that instilled complete confidence in his work.  His professionalism and warm personality made it a pleasure for us to have him in our home for this plumbing project.

Michael provided great service. He was very responsive and addressed all my questions and concerns. Will definitely be recommending him to friends and family and using him for any future needs.