Best in Nashville TN
Hello.
I am selling a house and needed electrical work done by 5/29/2019. I called Travis Electrical service and requested a quote for wiring in a dishwasher and also an oven. I also needed 4 ceiling fans replaced and a vanity light in the bathroom installed. The team showed up on time and were very professional and courteous. I was given an estimate of $1000 but the house wiring would not be up to code in order to pass the building inspection. Travis Electrical stated that it would cost me an additional $1000 to bring things up to code. I agreed.
4 hours later the team called me and said they had completed the project as I had agreed to bring them a check. During the walk through I was informed that one of the globes on a fan was broken when they opened the package. He said, Take the box back to Lowe's and the store would replace it. (The globe). I took his word for it. I also asked if they guaranteed the house would pass building codes. He said no. (In case they missed something)
The next morning Travis Electrical Service administration called and were asking for a 5 star rating for the electrical team. I stated that the team was courteous and professional but way overpriced @ $500 per hour.
This morning I said that the work looked good. I am now at the house inspecting the 4 ceiling fans. Upon further inspection. I found that one of the lights was without chain markers (extended pieces of chain with a medallion at the end. This medallion is clearly marked either fan or light which makes it easy to turn on the fan or light or both. I searched through the boxes and found the two chains and installed them myself.
Another fan had the two chains installed in the wrong place completely backwards. Which I uninstalled and reinstalled correctly.
Because 3 out of 4 fans required work from me to operate correctly. I am beginning to question whether the fixture was broken during installation or not.
As I study the work receipt I see that I was charged $761 for five wireless smoke detectors. (Amazon sells them for $32 a piece). A plastic weather proof cover for an outlet was $54.
I applaud their professionalism and courtesy but feel I was taken advantage of because of my deadline time frame and the extreme markup for smoke detectors and plastic all weather cover and the terrible attention to detail on the ceiling fans.
The next day I received a call from the company's customer service asking if I was satisfied with the work. I said, No I am not satisfied. And I explained to her why.
She said, I will be there with a crew tomorrow and make everything right.
They showed up on time. Fixed all my issues.
Took the smoke detectors off the walls and gave me a refund check of $761. I am very impressed with how deeply they wanted to make me a happy customer. And now I am. 5 stars for customer service.
I am selling a house and needed electrical work done by 5/29/2019. I called Travis Electrical service and requested a quote for wiring in a dishwasher and also an oven. I also needed 4 ceiling fans replaced and a vanity light in the bathroom installed. The team showed up on time and were very professional and courteous. I was given an estimate of $1000 but the house wiring would not be up to code in order to pass the building inspection. Travis Electrical stated that it would cost me an additional $1000 to bring things up to code. I agreed.
4 hours later the team called me and said they had completed the project as I had agreed to bring them a check. During the walk through I was informed that one of the globes on a fan was broken when they opened the package. He said, Take the box back to Lowe's and the store would replace it. (The globe). I took his word for it. I also asked if they guaranteed the house would pass building codes. He said no. (In case they missed something)
The next morning Travis Electrical Service administration called and were asking for a 5 star rating for the electrical team. I stated that the team was courteous and professional but way overpriced @ $500 per hour.
This morning I said that the work looked good. I am now at the house inspecting the 4 ceiling fans. Upon further inspection. I found that one of the lights was without chain markers (extended pieces of chain with a medallion at the end. This medallion is clearly marked either fan or light which makes it easy to turn on the fan or light or both. I searched through the boxes and found the two chains and installed them myself.
Another fan had the two chains installed in the wrong place completely backwards. Which I uninstalled and reinstalled correctly.
Because 3 out of 4 fans required work from me to operate correctly. I am beginning to question whether the fixture was broken during installation or not.
As I study the work receipt I see that I was charged $761 for five wireless smoke detectors. (Amazon sells them for $32 a piece). A plastic weather proof cover for an outlet was $54.
I applaud their professionalism and courtesy but feel I was taken advantage of because of my deadline time frame and the extreme markup for smoke detectors and plastic all weather cover and the terrible attention to detail on the ceiling fans.
The next day I received a call from the company's customer service asking if I was satisfied with the work. I said, No I am not satisfied. And I explained to her why.
She said, I will be there with a crew tomorrow and make everything right.
They showed up on time. Fixed all my issues.
Took the smoke detectors off the walls and gave me a refund check of $761. I am very impressed with how deeply they wanted to make me a happy customer. And now I am. 5 stars for customer service.
3059 Ashland City Rd, Clarksville, TN 37043
Mark Bandy is an incredible electrician, and all-around nice guy. I have hired him twice for two residential electrical jobs, and he did excellent work. He was straight-forward and honest with his quotes, and did exactly what he said he would. I could tell that he took his time and did the job right the first time, and takes pride in his work. I appreciated that he also explained to me so I understood exactly what he was doing. I have nothing but good things to say about him and his work!
Here's a perfect example of the kind of guy he is... this weekend I was drilling a hole to hang some art in my living room and I accidentally hit electrical and my overhead lights went out. I was convinced I drilled through the wire. I called Mark the next morning and he said, sounds to me like you may have shorted out the dimmer switches, try replacing those. He could have easily said, let me come out and look at it (and collected a trip fee) just to tell me the same thing, then charged me cash to replace them. But instead he shared that tip, and I was able to replace them myself and that fixed the issue. He's a good man, that wants to do the right thing for the customer, not just make a quick buck.
Here's a perfect example of the kind of guy he is... this weekend I was drilling a hole to hang some art in my living room and I accidentally hit electrical and my overhead lights went out. I was convinced I drilled through the wire. I called Mark the next morning and he said, sounds to me like you may have shorted out the dimmer switches, try replacing those. He could have easily said, let me come out and look at it (and collected a trip fee) just to tell me the same thing, then charged me cash to replace them. But instead he shared that tip, and I was able to replace them myself and that fixed the issue. He's a good man, that wants to do the right thing for the customer, not just make a quick buck.
1508 Saunders Ave, Madison, TN 37115
if you need electrical done in the TN area call Always by code Electric, I called them while visiting my parents and they did a awesome job , they were professional and friendly and cleaned up when done with the job.
thanks guys :)
thanks guys :)
1622 US Hwy 70, Kingston Springs, TN 37082
Contacted Yarbrough electric to install an entryway light and light fixtures above bathroom vanities as we prepared to put our home up for sale. I was able to get a good deal via their Angie's List coupon and overall I was satisfied with the quality of installation performed, and friendly service.
Family owned business you can pick up on it right away from the moment you call. I would refer them to a friend and would use their service again if I were living in the area still.
Family owned business you can pick up on it right away from the moment you call. I would refer them to a friend and would use their service again if I were living in the area still.
Woodlawn, TN 37191
We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
7071 Old Harding Pike, Bellevue, TN 37221
Just a Complete mess, if I could give them zero stars I would!!!! I made my appointment and they called to confirm and had all my information wrong. Their answering service called and texted me every day and I had to give out and confirm my information. The moved my appointment twice and only until I told the answering service I would not deal with them anymore did they connect me with Patty directly at Mr. Electric. She assured me that I would get my ceiling fan installed with no problem and even asked me to send images of my balcony to make sure that the guys would bring the right tools....Well, that didn't happen...
Mike came out and gave me an estimate and asked me when I wanted the fan installed... Shocked as I had been told it would be done that day asked what he was talking about and that I made the appointment to have it done that day... He assured me that he and his team would be back at 3:30 to complete the job...Fast forward to 8 pm and they are still at my house because they did not have the right items and the one guy just sat around talking to me the whole time while his partner worked!
They assured me that they would go get the missing parts and be back to install that night but the one guy did not show up till 11 pm and at that time no work was able to be done because it was dark out... SO we arranged that he would come back to my condo at 7 am to finish the job that they charged me an additional $200 for...THAT did not happen. At 7:30 I called and no one answered and then I texted at 8 am asking the eta. At 8:30 I called the supervisor to ask where the other guy was and got no response. Then the guy called me and told me that he might be getting arrested and something about the cops and that he would be by latter. Needless to say, I told him don't worry about it and called the supervisor who then tried to make this all my fault by stating that they tried to get it done and that they didn't really know what the job was going to take and that he was worried about letting me down...
Well, Mr. Electric don't overpromise and underdeliver and give people the runaround and then try to jack up the prices and then never complete the work. I would NOT recommend that ANYONE do business with them as they charged me for the full amount for work that was never done and I am still trying to get my money back!
I gave them too many chances to fix this situation and got burned :(
Mike came out and gave me an estimate and asked me when I wanted the fan installed... Shocked as I had been told it would be done that day asked what he was talking about and that I made the appointment to have it done that day... He assured me that he and his team would be back at 3:30 to complete the job...Fast forward to 8 pm and they are still at my house because they did not have the right items and the one guy just sat around talking to me the whole time while his partner worked!
They assured me that they would go get the missing parts and be back to install that night but the one guy did not show up till 11 pm and at that time no work was able to be done because it was dark out... SO we arranged that he would come back to my condo at 7 am to finish the job that they charged me an additional $200 for...THAT did not happen. At 7:30 I called and no one answered and then I texted at 8 am asking the eta. At 8:30 I called the supervisor to ask where the other guy was and got no response. Then the guy called me and told me that he might be getting arrested and something about the cops and that he would be by latter. Needless to say, I told him don't worry about it and called the supervisor who then tried to make this all my fault by stating that they tried to get it done and that they didn't really know what the job was going to take and that he was worried about letting me down...
Well, Mr. Electric don't overpromise and underdeliver and give people the runaround and then try to jack up the prices and then never complete the work. I would NOT recommend that ANYONE do business with them as they charged me for the full amount for work that was never done and I am still trying to get my money back!
I gave them too many chances to fix this situation and got burned :(
504 Autumn Springs Ct, Unit 17, Franklin, TN 37067
Car charger install went great. Electrician worked quickly and efficiently and I could tell he knew what he was doing. Install looks solid, would recommend.
104 East Park Dr, Ste 300, Brentwood, TN 37027
I will warn everybody I know to stay away from using this company for a patio installation. After redoing part of this patio twice, it is still not level. The stones are loose and a trip hazard. Broken stones were installed in the patio. They replaced one but broke another one which has still not been replaced a month later. They used cinder blocks to make a retaining wall and tried to tell me it would be smooth and it would not be obvious it was cinder blocks. However, they cut one so that the hole is in the side of the wall. They have done nothing to fix anything as they said they would. When I told Gary, the owner, how unhappy I was with everything, he was genuinely shocked and acted like it was just my opinion. He said anybody else that saw it would think it was a great job. They wanted payment before they were finished and still owe me a refund for overpayment. I've paid them thousands of dollars but will also have to pay somebody else to fix all of their mistakes.
Nashville, TN 37210
Airworx Commercial and Randall are a fraud. He will quote you, take a deposit and then not do the work. Look up his record. It includes a long history of burglary and taking money from clients. He uses other phone numbers including 615-479-4613 and 615-613-7994.
Nashville, TN 37211