Best Custom Door Services in Phoenix AZ

When we bought our house last year we knew that the Air conditioner was old, and that we could barely feel any air coming out of the vents.  I called Ideal energy to do an energy audit after I read some reviews and visited their website. Alex arrived at our home on time and walked me through the energy audit process, after the audit was complete they gave me a full report including pictures of the ducts in my attic.  They offered several different options to repair and improve the duct work and the AC system.  The quoted prices were very competitive so we decided to fix our leaky ducts and add insulation to the attic.

 Three days after our audit they had a team replacing the old duct work, adding a couple new vents, adding insulation and most importantly installing it the correct way.  They provided me with pictures of their work, and they ran another test on the house to see how much it improved.  The test numbers showed huge improvement but the real test was that the house had an even temperature and the AC unit didn't run as often.  They did an amazing job.

Almost forgot, two days after the Audit my AC unit stopped working, Alex showed up less than an hour after I called and he was up on the roof replacing one of the motors. Had to mention that because it was great technical and customer service!

So now a year and a half later my old AC unit finally completely broke down and I knew it was time to replace it and not fix it.  I knew I wanted to go with Ideal energy but I also like getting a good deal so I got a couple quotes and Ideal energy not only offered the best price but they offered a better AC unit (Trane).  I called Thursday afternoon and Alex showed up that evening to get measurements, by Friday afternoon I had a new AC unit completely installed, up and running.  Ideal Energy is a great company, they are professional, and they do exceptional work at a great price!

The workers who replaced our unit were professional, kind, and very friendly. After working hard and sweating in our attic all day, they were still upbeat and sincere making sure our questions were answered at the end of the day. I recommend this company to anyone having AC problems in this AZ heat!

Great service from several of their guys. Only place I would recommend. I've had them out several times and always been impressed.

William responded to my inquiry promptly, I was able to schedule my repair within the hour of my initial request. William showed up right at the scheduled time and worked efficiently to fix my drain. I would definitely call them again for any future plumbing issues.

Richard is an amazing, honest person which isn't easy to find these days. I'd recommend hiring him for any projects

So, yes you got me a date of Aug 19, 2020 instead of Sept 2 or Aug 26.  Thanks.  Now, the appointment window expired 2 hours ago.  yes you called to say you would be a bit late but now we are sitting at 6pm.  Wonder what time they will actually show up?  I am also keenly waiting to see what they bring/do to fix the issue, as the lady on the phone stated they are going to replace the pad.  Its talking to my phone so doubt that is the issue.  We shall see.

Not sure why my update will never update but here goes again.

The tech showed up later that night and suffice it to say it was not the pad, as I already knew, and upon inspection determined that the pad was incorrectly wired at install AND they had cut a wire bundle when they pulled the new wire to the unit at install.  Had to have known because he spotted it instantly when checking the wires. More I could say on that point but what would be the point.  Had to have tech out to balance the unit because it was done incorrectly when installed, so this is the second issue.

So, to recap.  Sales Representative first class, professional and without his help I would be sweltering until a week from now.  Drywall and maintenance team first rate, craftsman did a wonderful job.  QA, not sure how he missed the wiring issues.  Tech support, when someone has a brand new system installed try to figure out how to help them without us having to go around you.  Tech staff, all nice, some very good at what they do and others learning, not their fault.

Leave you to your own decision.