Best Gas Water Heater Repair in Durham NC

Very efficient, cost-effective, and wonderful service! Dylan was quick to respond to our initial question, took the time to explain things to us and did a great job replacing our water heater.

I highly recommend R & S Plumbing. I called Roman for a bathroom sink repair, and he gave me an estimate over the phone of what the repair would run. We set a time for him to do the work and he showed up on time. I like that he took his shoes off without my having to ask. After repairing the sink, he told me that my water pressure seemed way too high. He checked it out and found that I had a cracked pressure release valve and that my water pressure was 100+. He replaced the valve, set the water pressure to a safe level and actually came in UNDER his estimated price. First time that's ever happened to me! I will call Roman for all my plumbing needs.

Joseph Rose Plumbing is the best! I called about a plumbing problem and they came that same afternoon. They repaired not one but two problems in two bathrooms. They were fast, thorough, courteous, and friendly. They are my first call with all my plumbing needs!

Service was prompt and successful. Our technician fixed the problem and explained it to me, while also breaking down the cost which was more than fair, and less than I anticipated. I haven't had great luck with companies working on the house in terms of technician friendliness and willingness to explain, but I can now, with confidence, say that Carrboro Plumbing is unlike others in this regard.

Additionally, they arrived within the service window, and incredibly to close when I said I'd be able to be home.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

The owner, Vincent, was prompt, professional, and efficiently installed my home's new sink and faucet bathroom vanity. Reasonable price and tidy job. Easy to communicate with via text. Years of plumbing experience. I highly recommend Jones Plumbing Service & Repair.

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

There is not a creature or human being that does not value their times. Animals are always busy preparing for season changes. The average working human being are always preparing for the next day. We all know time is money! No one wants their time wasted especially if you schedule an appointment weeks in advance and someone does not show. I scheduled an appointment weeks in advance with this company. HE NEVER CALLED OR SHOWED for the appointment. Yep, the company are not reliable. I should have notice closely the ONLY FEW REVIEWS.  Anyone can pay their friends or cousins to write a four star review. HE DOES NOT DESERVE A ONE STAR RATING! This should have served as a red flag and pre warning.  You decided this is the message.    

The price will be around $1500 we will need address and 3 day notice to get utilities marked call or text me at 9198804072 to confirm thanks

I just moved into a new house, and noticed there was a leaking pipe in the back, on the outside of the house. I contacted Eugene, and he sent someone over the very next day to take a look at it. Turns out, it was a water heater pressure issue. The gentleman that had come to do the job was Alex. He was very polite and knowledgeable. They got the job done within a couple of hours and fixed my annoying leaking pipe issue. The work he did was very thorough. Fair prices, but above all, customer service was great, both from Alex and Eugene. Definitely my go to company for waterheater/plumbing needs.

Only $860 to hydro jet our sewer line. They came out on a Wednesday after a Monday call, so you know they're busy. It took two plumbers less than 10 minutes to run the hydrojet and unclog the drain. I wasn't aware of the 2 plumbers with 1.5 hour minimum billing rate, but that's just business. They were able to invoice me by email in under an hour, which was nice. No pesky talk about pricing while on site.

I had a weird leak that ended up being from my dryer vent tube. Bradly was awesome, helped me be confident in ensuring the issue wasn't related to any nearby plumbing, and helped me fix the issue. He was friendly, progressional, and my pup liked him :)

Note that this review is based on a 'feeling' (you'll see what I mean.  But perception is reality so, it's real to me.

I needed my outside hose/valve replaced since I mistakenly left the hose connected through the winter and the pipe right behind the valve cracked. I called Bull City plumbing because they have great reviews online. Yes, they were here quickly and did the job correctly.  But 1) when I called to have them come over they didn't inform me that if they didn't get the job they would charge a $49 'estimate fee' (or whatever they call it) and 2) They quoted me $258 for the job.  

It was only when I told them I had homeowners insurance a (with a $100 deductible) that I was told about the $49 fee if I didn't use them.  I didn't want to be a prick about it, and if I then paid the $49 and went with my insurance the difference would 'only' be $100.  I asked if he could come down in price a bit but he said no and, well, I said ok.  

The job took all of 15min.  So that's $258 for 30 min (if I include the initial time to look at the job).  The parts should have cost all of $10-20, if that much.  I feel that I was taken advantage of and overcharged.  Again, this is my feeling, even more so when reviewing plumbing costs online.  Again, this was a very easy job.  Easy access, quick, no expensive parts.  

So I give them 3 stars for being responsive and doing the job but subtract 2 for cost.

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.

I suddenly found myself with water seeping up out of my cherry wood floor in my kitchen.  Frantic, I called Sparrow and Sons (I'm a regular customer) for help.  This was on a Wednesday morning (admittedly before Thanksgiving) and I was told that they wouldn't be able to get to me before Monday afternoon!!!!!!  What is the good of having a plumber if they can't help you in an emergency situation?

The technicians that came to fix my kitchen sink faucet were friendly and on time (I called to schedule and they had someone at my house in under two hours!) It was great to read their bios and learn about them - turns out we had some things in common! Both of the guys were very professional but easy to talk to. They recommended an option for a long term fix, which I chose to do after listening to the pros and cons. And the price was great too! I don't normally post reviews but I think these two guys deserve one. Thanks again Quality Service - you've got a customer for life!

We called Bell Cow when our upstairs AC unit went out.  They replaced it four days later. The first day the new unit failed. They came out and fixed it. The second day the new unit failed. My husband thought he fixed it. Today is Sunday and the new unit failed a third time. They say, 24 hours a day, 7 days a week  Not true. It's Sunday. We've called their emergency number but it only refers me to their website. Never again.

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.