Best Electric Water Heater Repair in Durham NC

My my my I can't say it enough how pleased I am from the service provided by Joseph Rose Plumbing, specially Ethan! He really made the entire process from start to finish east to follow and helped provide tips and tricks to make the life of my water heater last longer. He also helped me with the lining beneath the water heater to prevent water from seeping into my walls.

Back story: my old water heater started leaking and I noticed that there was also mold starting to grow around my water heater on the wall. I was in a panic because I didn't know how I could take care of all the tasks at once but Ethan from Joseph Plumbing was able to get the job done and now I'm a happy camper with some hot water just in time for the season. Looking forward to this new chapter with my newly installed water heater  

I highly recommend Joseph Rose Plumbing, trust me when I say you will be so happy. They definitely have future service with me.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

I could not be happier with the service I received from Rooterman.  I had a leak under my sink and had called two local plumbers who had done work for me in the past.  One was out of business and the other never returned my call.  I called Rooterman, someone answered the phone,  Rooterman arrived within an hour, diagnosed the problem as a rusted through disposal, gave me an estimate, went to get a new disposal, and installed it - all within 1. 5 hours and on top of it all Kevin was as personable a person as I have ever met.  I have already told two neighbors about the good service and I will call Rooterman Coastal Carolinas the next time I need plumbing help.

The owner, Vincent, was prompt, professional, and efficiently installed my home's new sink and faucet bathroom vanity. Reasonable price and tidy job. Easy to communicate with via text. Years of plumbing experience. I highly recommend Jones Plumbing Service & Repair.

They did an amazing job! I am very pleased with the result and will use this company again.

I had a leaking coil diagnosed by another company.  Unfortunately, the first company could not do the repair as they were not an authorized dealer.  I called Raleigh Heating as they are authorized and the person the phone said it would be a $99 diagnostic fee.  I scheduled the appointment.  Two guys came out and took a quick look and said the unit is leaking refrigerant.  They then stated it would be another $135 fee to diagnose where the leak was coming from.  This fee took me by surprise as I thought the $99 diagnostic fee was for 'diagnosing' the issue.  Apparently not.  When making the appointment, they should disclose there may be additional fees.  This was never done in my case.  Regardless, I paid my $99 fee, kicked them out (this was not the repair guys fault - more so on management who they contacted) and will give the business to another company who plays fairly.  Raleigh Heating lost a $3000-$4000 job because they felt like nickel and diming a potential customer.

Efficient, friendly and excellent service.  Jonathan fixed a leak we found in our bathroom.  He took extreme pride in his work.  Will use them again.

I am posting this review to commend perhaps the last remaining truly honest plumber. His name is Troy of New Light Services. I called NLS to replace my 41 yr. old water heater. I approved the project and paid for half of the cost up front before he arrived hours later with the new heater ready to install. As he prepared to shut down the power to the old heater, he discovered that the circuit breaker had tripped thus disabling the water heater. Troy did not have to say a word to us; we would have never known, but he did tell us and proceeded to refund the charges (minus a service fee to drain the unit). That is honesty.

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

Long story short.  Had toilet back flowing into shower.  Blantons sent out Justin H . And he did an outstanding job.  Was professional. Courteous and very thorough.   Found my issue and fixed it for a reasonable price --less than I thought it would be. Overall an excellent experience.  Would highly recommend blantons.  
They literally had me over a barrel and could have taken advantage and they didn't.  I know nothing about plumbing.  And now I don't need to know bcuz I have blantons on my side and I have confidence they will do me right.   Will be using them to replace my heating /air system this fall.  Thanks blantons. Y'all are awesome.

I noticed that my bathtub faucet was leaking in September 2020. After trying to fix it myself, I realized I needed to call an emergency plumber as it was the weekend and my children and I needed to shower, etc. I called this place and ultimately regret it. The employee who came to our home on the day of the call was very kind. He explained what we needed, about how much it was going to cost, etc. but that he wouldn't fix it that day because he didn't have time. Still, I had to pay the fee for him to come out. We made an appointment for someone else to come out the following day. This employee smelled very strongly of cigarette smoke, did not wear a mask during the global pandemic we're in, etc. He was kind and got to work. While working, he created a larger hole than necessary in the wall. He explained it was an accident that he would come out off the company clock to fix the drywall. Unfortunately, he never showed up and wouldn't answer when I attempted to contact him. We then had a huge issue with the bathtub taking several hours to drain, although we NEVER had the slightest issue with this prior to the work. I also noticed lots of plastic and debris were just washed down the drain instead of cleaned up. Frustrated, I called the company back to see what we could do to fix these issues. The lady I spoke with tried to tell me that this was not their fault, they were not liable, it must have been something else, I must have misunderstood him, etc. Finally, she scheduled for the same employee to come out and look at the drain a couple of days later. When he returned, he acted like he didn't know what I was talking about when I asked about the drywall, and then charged me an additional $280 to snake the drain and clean out his debris. Cool, thanks. If I never need an emergency plumber again, this will absolutely not be the place I call.

No following through,  no real apologizes for their constant mistakes,  over priced, and say what they think you want to hear. Very disappointed in it all.

Bell Cow came out twice referred by our home warranty company,  
1st time it took them a week to come out and then the guy left after inspection without checking if the air conditioning was working (it wasn't) and never said he was leaving or why the air conditioning wasn't working.
It took them 10 days to come back and tell me it was a part not covered by our insurance and the part would be $385 plus tax & installation.  They never spoke to the warranty company, then the guy just left without saying a thing while I was calling the warranty company.  
Then they said it will take 24-48 hours to look at the service record and then they'd schedule an appointment to fix the problem. (probably another week)

I'm so fed up with the warranty company and their 2-star rated (should be -2 stars) bad repair companies that I called a local 5-star yelp company Burke's heating and air, they'll be here the next day, and fix it for $165 installed.  They've already texted me a thank you message for calling and an appointment time confirmation with another thank you!  Very nice on the phone too!
Bell Cow was just plain rude and I always got a voicemail when I called them, one woman (Dina) left me a RUDE voicemail about how busy she was but she would try to help if I called then left me a wrong phone # to call her.  Left a voicemail for her a day ago, still no return call (must be too busy!)

I wonder how Bell Cow even got 2 stars on Yelp, I would have given them a -2 rating if it was available!

Called for a plumber to tell me why I had low pressure from my hot water heater. They sent out a guy who did absolutely nothing except explain things he knew nothing about. Told me he would start with the house pressure valve? Than told me the hot water heater probably pushed debris into my walls. Told him I needed to know and should I get the hot water heater replaced.He told me they could change it and there were no guarantees it would fix it. Charged me $50 for probabilities and $3100 to change the water heater.Another company came out and figured it out in no time (a plugged one way check valve. Works great!