Best Toilet Installation in Dallas TX

Great service, great price, and definitely worth waiting for if he's booked solid. He's that awesome!  I will definitely use this company in the future if needed, and I will recommend him to anyone that has a plumbing problem. It's nice to feel and KNOW that you're not getting ripped off.

Legacy Plumbing has The Best Plumber named Andre, that we have ever had!!! He was so talented, honest and hard working! Totally professional and caring! We had a leaking toilet and now it works like its brand new! He even found some major leaks in some faucets inside and outside and now they work perfectly! We will be calling Legacy Plumbing from now on and be requesting Andre! He is an absolute genius when it comes to all things plumbing!!!

I requested an estimate via yelp, and Jerry messaged me back almost immediately. We set up a time for the next morning, and I received text confirmations of the appt and when Mauricio was headed over.

They were early to our appt, professional, clearly knowledgeable, and fixed our toilet in under an hour. The work seemed a little pricey at first, but worth the money to know that our toilet will stay in place correctly for years vs an easy patch job done previously by another company. AugerPros also warranties the work for a year. Very satisfied with the service.

Fast, honest, efficient and great work. We had hot water heater emergency and they were responsive, (water leaking from upstairs!!), fair and top quality. These guys found and offered ways for me to save money on the install, (seems like usually your quotes go up), and left me options to economize. I never felt like I was being taken advantage of, and that's a great way to earn trust. I checked out their reputation and it was stellar, too. Their work is certified by the city, in this case, by permit, so I know it's done right.These guys are top notch and I hope they're around for a while, 'cause I'll be using them and referring to them anytime I can. Thanks O'Bryan Plumbing Services!

We love this company. Our AC went out again this summer and Rescue was here the very next day. Dean was super friendly and explained everything really well. He seemed very knowledgeable and told us all of our options in a way we understood. He convinced us to sign up for their service plan and I'm so glad we did because we had another issue come up a few weeks ago and they were here and fixed it within one day. We have had some really crappy experiences with AC companies but Rescue has made us customers for life.

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

Bait and Switch?  I feel ripped off.

I had one gentleman come over for an estimate, which I trusted and one of the reason why I picked this company to complete the work as he was providing me other ideas about solving my problems that were more cost effective.

One day prior to the install, I received word it was a different person doing the work, which I have never spoken to.  When he arrived, he didn't know what the pricing was and indicated it was not the same.  After a call to the office, he said they agreed to the pricing and started the install.  The largest priced item came out to be 33% higher than the price I was quoted; 20% of that cost is due to their standard up-charge on material cost.  I told him material was quoted at cost and I would even be shown the receipt, which he responded as it being not corporate policy.

Given the post-installation information, I would've (and will in the future) pick a different company.

*In response to John's response*
Thank you for your quick response and I will call tomorrow during business hours.  So we're on the same page for the call, below are the main talking points:

As I was told prior to starting the work, I will be notified prior to any deviation from the work and agree to the updated scope of work.  There was an issue with the third commode as the flange was lower than the tile and required an extension, which I agreed to.  There is no dispute on the commode SOW.  

The additional work on the floodstop is news to me from your response.  I was never told there was an issue and certainly not an updated price.  After the commodes were complete, the plumber went to the store (for lack of a better term as I forget the exact verbiage he used) to grab the supplies for the floodstop.  From there, he arrived and went straight to work and I did not hear from him until was 99% complete and asked for four AA batteries as the four AA batteries he got from the store were dead (not sure if I was charge for those).

When it came time to pay, I was shocked to see the final price, which was when it was revealed the pricing I was quoted was not going to be used, which led to my initial post.

Just to note, I think the most important aspect for me is finding my plumber that I can trust and rely on if I needed assistance and preventative maintenance.  I had one in Keller and having just moved to Flower Mound, I thought the plumber who I first met was going to be that guy.  I really liked him - he was friendly, understood what I was looking for, offered suggestions, etc.  I was bummed when I heard one day prior (I scheduled it the install one week in advance) he wasn't going to be installing my stuff and I did briefly think about cancelling the work and going with another company but gave it a shot.

I schedule an appointment for 3:30-4:00, I received a text at 3:45 that the technician was in route, at 4:00 the technician called me and said his machine was broken and his company couldn't come out until tomorrow afternoon.  Don't thrust this company,  horrible service.

Had a tenant complain about a clogged toilet.  Professor Plumb offered to come out for free and give an estimate.  It ended up resolved by using the tenant's plunger properly - Professor Plumb tested the toilet a few times and did not charge us a dime!  Wonderful to see such classy service/integrity and I will be calling them soon again for all other needs!

We had two HVAC units that had condensation drain lines that weren't draining properly. I called Dean's Plumbing and they were available to come the next morning. The price was going to be quite high....around $420. When I asked about the second they said it would have to be the same price but they could work something out. The next morning two men came to do the work. They did not have the necessary parts to do the job and had to go to Home Depot to get them. After the first drain was cleared I asked how much it would cost to clear the second one. The first drain took about 15 minutes so I was astonished that they wanted to charge another $420 to clear the second! I asked that they reduce that charge for the second and they refused. So, the total bill for clearing two lines requiring 30-40 minutes total time was going to be over $800! This was completely unjustifiable! They wanted me to pay the trip charge again even though they were already at the job site! I would have paid another $200 for the second one just to get the job completed but they weren't interested. Turning down a chance to negotiate a fee for a second drain while at the job site shows very poor judgement on their part. You might say they left money on the table! Shortly after they left I found a plumber to clear the second drain for $150. If you're willing to pay fees like this then call Dean's Plumbing. Otherwise I recommend you take your business elsewhere.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Absolute replaced our water heater.  JJ and team were fantastic and a pleasure to have in our home.  The front-end support with Debora was also great - as usual.  Clearly they are and continue to be the gold standard for service and quality of workmanship.

Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, we learned that good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!

Stan is wonderful. You will not regret calling him! He is extremely knowledgeable, honest, and will teach you how to take care of your plumbing. Incredible to find such a sincerely honest plumber and one who genuinely cares about doing things the right way. We will never call another plumbing company. Stan is our man!

We called him this afternoon because our water heater was leaking from the hot water exit pipe above the tank and he came out within just a few hours to take a look at it. We appreciate him so much!

The team does a great job with any plumbing needs and they have the best knowledgeable staff. I used this company in my old home and I am happy I moved into another home in their service area. They are the best plumbers I have used in over 16 years of owning a home!

Other reviews on other sites gave them a good rating and I have to agree.  I called at 8:30 in the morning for a AC drain clog in the foundation and they arrived within the hour.  They fixed the problem in 15 minutes and were honest.  They told me what I could do to prevent the problem from occurring again.  It just involved some do it yourself re-plumbing of the AC drain pipes.

Chris came out to fix my leak in my pipe and discovered another one after checking.  He was very professional and stayed long hours until everything was complete.  I would definitely recommend Chris!

Solid guy. I was unable when he came over so I had my brother work with Michael when he arrived. We had an issue with our shower fader and unable to unscrew a retainer for our stem value. He took care of it fairly easily and my brother said he was very friendly and answered all questions. I would recommend and will likely call him for future concerns.

Snowmagedon 2021 was not kind to the pipes on our garage apartment. In anticipation of that I had prescheduled several days in advance for ABC Plumbing to come out the day that temps were forecast to be above freezing. I tried calling earlier in the day to confirm but couldn't reach anyone. My appointment time came and went with no plumber. Sure enough a pipe burst.  I was finally able to get hold of someone at about 5PM and they explained that they had so many emergency calls that they were way behind. Understandable, but I had scheduled my appointment. They called me back about 15 mins later and said they would definitely get someone out that night. Within an hour Skyler and Clayton showed and fixed it up. Unfortunately too many breaks and they had to cap the line into the apartment so the main house would have water. I'll have to reschedule more work but they were very fair with me on the price. I highly recommend ABC. Thanks Skyler and Clayton!

They did my AC, had the best price by over 600$ and saved me the cost of a crane by carrying my 2 ton AC unit on to the roof.. they really went above and beyond. they fixed my water heater drain pipe that was in the same space as the heating element. I am going to sign up for the Family plan have them out three times a year to service my brand new HVAC unit and when/if my other unit goes I plan on call them to replace it. Before they left they practically cleaned my whole downstairs!

Highly highly recommend for HVAC work!

Make sure you ask for Cesano and Mike for install and Chris for repairs.