Best Gas Water Heater Repair in Dallas TX

I have been calling Pablo for plumbing services for about 2 years now. He's communicative, professional and upfront with costs. I've been super satisfied with his work - repairing gas pipes, installing new faucets, valves, etc. and I appreciate that he'll walk through why he's making the decisions and choices you have as a consumer. In addition, he is super friendly!

I called Legacy Plumbing for a second opinion after being told by another company that my kitchen drain line was unclear-able. The techs, Sean and Ramone, were both courteous and professional. After some hard work and effort, they were able to get the line cleared which saved me having to have the pipes replaced. I would definitely recommend them and will be calling them first for all our plumbing needs in the future.

Had several jobs that needed to be done, flushing tankless water heater, installed new faucets and replaced some of the hoses and valves on the toilets. Kevin did a great job and finished quickly and efficiently.

I called and scheduled.  They responded quickly.  They offered to update to an earlier time.  I accepted it.  Two nice people showed up and evaluated the situation and considered it a leak on the house side of the main exterior shutoff.  I thought their estimate was a bit too high so I rejected it and paid for the estimate.  They are correct in the location of the leak so I will probably expose the pipe and see if it is in the concrete or not.  Then I might call them back.  They did everything they said ahead of schedule and provided an estimate.  Very good people but plumbers are just getting too expensive, so maybe I will be my own plumber.

Not what I expected or was promised.  Technician in a marked company vehicle came out and explained we needed a new a/c unit, promised licensed techs with company id and background checks would install the new unit and would balance the air between rooms.  The cost was pretty damned high for a 2 ton unit but I figured worth it with the red carpet treatment we were promised.  That's where things went downhill.  Two technicians in unmarked beat up vehicles showed up at my house to do the replacement.  They had no id, one spoke little to no English, and the other spoke limited English.  They were not dressed in company uniforms or anything else.  Never saw a supervisor or anybody I could for sure say worked for the company.  They mostly cleaned up but left a conduit with wires in it and some other trash outside.  The condenser unit outside was supposed to be brand new but was installed with gouges in the paint that go down to the metal on top of the unit so I'm sure that will start rusting in no time.  Had this been a cheaper company with a relatively inexpensive cost I would have expected these results but considering how much was paid for this unit I'm really not very satisfied.  I was torn between 2 or 3 stars and decided on 3 as in the end I do have a working a/c unit even if the install did no go as promised or expected.

My gas line was leaking and a plumber who does not work with gas referred Matthews Plumbing to me.  I called 7 plumbing companies and they had the quickest turnaround and most affordable price, along with quality work.  They also ended up changing out my hot water heater at the same time.  They hit a couple unforseen bumps along the way and worked extra to ensure I could get my gas turned back on quickly.  Both Matt's are kind and kept me informed of progress regularly.  Highly recommend!

We had a leak in our front yard in the flower bed.   Another company provided me with a quote that I felt was a bit high.   Based on a referral from a family member, I called Pure Plumbing to get a second quote but they said they couldn't provide a quote over the phone.   They offered to come and take a look at the problem and provide a free estimate.   The plumber came and said it would cost $325 for an estimate.  I told him what the other company told me was the problem but he said he had to make sure himself.  Since it was already mid-afternoon, I told him to go ahead with providing me an estimate thinking that I could talk to the office later about the charge for providing an estimate they told me would be free.  After about 10 minutes, the plumber confirmed that the leak was coming from the homeowner's shut off box (which is what the other company told me as well).   His verbal quote was almost twice what the other company quoted me.   He did offer to take the $325 cost of the estimate out of the repair price.   However, he refused to email me a copy of the estimate and said that we would have to close out the transaction before he could provide me with the written estimate.   I asked him to wait outside so I could contact my husband to see what he wanted to do.   I also called the other company to see if they could come out to fix the problem that day but they were booked until the following week.   Since I work from home and didn't want to go without water for another 5 days, I agreed to have him do the work.   After the work was completed, he emailed me the receipt/invoice which has no details of the repairs performed.   I contacted the office the following day about my feeling misled on the free estimate and the invoice.   The person told me they would talk to the supervisor and get back to me on Monday.   On Wednesday, I still had not heard back so I called them again.   The person I spoke to said that the charge for $325 was for work done to locate the leak (10 minutes that he spent to dig in the flower bed to find the hole in the plumbing), and if the problem had been obvious they wouldn't have charged me for the estimate.  It still doesn't make sense to me how they can say free estimate when it's only free when the problem is obvious.  She said she would talk to one of the managers and get a revised invoice to me within 24-48 hours.  

It is now Friday evening and I received no resolution and still have not received a revised receipt/invoice.  I would not recommend this company at all.   While their free estimate claim may not be fraudulent, it is completely misleading.

Tuck was on time and professional. He gave me the best case scenario and worst. He completed my repair and was on to his next appointment. I would definitely call him again if a plumbing issue arrives.

I reached out to a number of plumbers through Yelp on a Saturday night to get work completed the week of Thanksgiving. Before that Saturday night was over, Staggs had scheduled the work for first thing on Monday morning. They were very prompt and professional with their communication throughout the entire experience.

I was out of town while the work was done, and the plumber called to talk me through everything while he was completing the projects. I was pleased with the pricing, and when I got back to town to look at the work, he did an excellent job. I believe he went above and beyond in some areas, such as removing and replacing brick at no additional charge, and getting the water heater connections up to code, even when that wasn't in the original scope of work.

I manage multiple rental houses and have worked with many plumbers. Assuming Staggs continues to provide the excellent service that they did, I'll continue using them for any plumbing work in the future.

Professor Plumb repaired a slab leak for me and did an amazing job.  They were responsive to my calls and did a quick and complete job with the repair.  I had dreaded having the work done because I didn't know what to expect, but with Jeff running the job at my house, everything went smoothly and much better than I could have imagined.
I was impressed with Jeff and Brian, and will use them for any future plumbing needs.  
Excellent!
I highly recommend them!

Called around to find a plumber and Dean's plumbing were the most attentive. Quick response time and friendly team! They do free at home consultations.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Called Absolute Plumbing to change out a bathroom sink.  I was scheduled between 2-4 pm on a Monday afternoon.  When it was getting close to 4 and they had not arrived, I contacted the office to get an update.    They called me back and stated someone was on the way.  Within 15 minutes, he was there and completed the work in about an hour.  Very nice and professional.  Come to find out that the original plumber assigned to my job ran into problems on the job before me.  It happens, I know as a general contractor.  Since he had gotten busy and did not call in to the office, he was now late for me.  The office dispatched the owner immediately to take care of my repair.

When he was completed, I get my wallet out to pay him.  He stated, no, we were late so we will not charge you.  I was shocked.  I insisted that I pay him.  He had performed the work and I wanted to pay him. He said no again.  I told him I was going to call the office and pay.  He said they already knew and would not accept my payment.  I questioned him about it.  He stated that is not how they run their business.  They had scheduled to be at my location at a certain time and they were late.  If the customer has taken the time to schedule their time for the appointment, the company has to do give it the same priority.  He stated it was a mistake on their end.

As I stated before, I am a business manager for a general contractor.  I have worked with contractors for many years.  Never have I had a contractor provide this level of customer service.  Almost all contractors I know are late.  You are lucky if they show up on the day you have them scheduled.  Either way, if they do show up, they will still charge you.  They do not care about your time.

So, for Absolute Plumbing to provide the customer service at this level, you should at least call them first.  They warranty their work for 1 year.  Plus, I found out, they give free estimates.  Most contractors today do not give free estimates.  So, if you are in the Flower Mound area and you need a plumber, I highly recommend you give Absolute Plumbing a call first.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

OUTSTANDING!  I feel fortunate that the plumber assigned to me was Jeremy Wilkerson.  He was extremely knowledgeable, courteous and personable. Not only did he do a great job fixing my garbage dispoal, he also took the time to answer any and all questions that I had.  Additionally, he made sure that everything was as clean or cleaner when he left.  This included bringing a small towel to put on the floor under his toolbox. That was a very nice and unexpected touch.  I highly recommend Black Tie Plumbing and Jeremy Wilkerson.

Great job at the best value! Had a supply valve issue and it was solved within the hour. Service provided was fast and of great quality

Michael Pelayo always does a great job for me. I have a few rentals and anytime I have a problem, Michael is there and handles it. Good plumbers are hard to find...Great plumbers are even harder.

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs.

I called Anytime plumbing and Chris answered .. over the Christmas holiday our pipe burst we turned off the water and contacted him on Tuesday to fix it he said he could be here in the same day and would give us a courtesy call when he was on his way. He's called one hour before he was coming and showed up on time I am so lucky we found him and will use him again he fixed our pipe immediately and the price was not outrageous..nice guy

I guess Michael is too busy now?  I called based on the great reviews and then I was pimped out to another plumber, Jesse from Benchmark Plumbing.

Everything turned out good- but I am really surprised that Michael's office didn't bother to give a courtesy call saying they couldn't handle the business but had recommendations.