Best Air Duct Repair in Dallas TX

I like how the business owner replied and emphasized in such a cocky way about their service but mentioned nothing about price gouging on Sealant and refrigerant. Sure, you need a license to purchase refrigerant, but it does not mean you need to charge 10x more on customers. Just do a cursory online search will give you all the numbers. And what about the sealant that you also charged 10x more? Anything to say about that? All pricings are out there as transparent as it is.

And i am sure your 10 other competitors will sit down together and the other 7 will acknowledge they are charging more than you do so they will get less business. And by your logic, if charging more means better service, i will beg you to share the names of the other 7 competitors so we can get better service, if you don't mind. Also share their numbers too just to prove your point! Thank you!

Attempted to reach them for an appointment via their website chat feature and the appointment setup feature. Two days later, haven't heard a peep via phone, text, or email, and the supposed appointment is tomorrow morning.  A bummer since they had such good reviews, but also, I've now wasted two days that I could have been waiting for someone who is actually going to come fix the issue.

I do NOT recommend this company at all!  The lack of customer service is beyond unacceptable.  I will not type a lot just read the texts and you can verify the phone number as being there's with screen shots attached.

Force Home Services is Amazing.   I have used them for both home and office for many years for HVAC and Plumbing.  They are always professional, honest and easy to work with.

We had an overflowing toilet. I called Jeff and left a message. He called me back within 5 minutes. He said he would be here within an hour, which he was. It took him 20 minutes to diagnose and fix the problem. Very friendly and straightforward. I will definitely recommend him.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Long story short, I needed two shut off valves changed out for two toilets. I know how, but didn't have the time or the right tool to remove the flange on the copper pipe, so we called KMP.  I went to work, and KMP came out and while they were there, I had my wife to ask how much it would be to change out the toilet flush handle (save me a trip to Lowes) and our bathroom faucets could probably use some new O rings as they drip a little when the water is turned on.  She called me about an hour after they got there and told me that she would not let them do the work, and paid them the 79 dollar fee.  KMP sent an estimate to my email.  OVER A THOUSAND DOLLARS!  (See photo)  They wanted a hundred dollars to change out the flush handle!  This is a ten dollar part and a two minute job, IF THAT!  They wanted almost 500 to put in the shut off valves, with the hard piped into existing.... Makes it sound so hard, but it really just needed to be updated.  Again, another part that takes less than 2 minutes and less than ten dollars.  So then we get back up to the top, a 29.00 service fee....so I guess this was to get them to pull back into our driveway, on top of the already 79.00 we had paid them for this email.  THREE HUNDRED DOLLARS to replace a couple O rings in the faucet handles!  THREE HUNDRED!  Thats forty two cents worth of parts and less than five minutes work.  And then they want to charge me to be one of the privileged to pay these OVER THE TOP prices for a membership!  Are you kidding me?!?!?!  I cant comment on their work, as they wont ever do work in my home at these prices.  I had Curlys Plumbing come out and for 250.00, I got both shut off valves and supply lines changed out.  I can do the other stuff myself.  Call someone else.  KMP has nice trucks and now I know why.....you're overpaying for it!

need to update my review - the owner has paid attention and contacted me.  The situation was a compound of a new guy unfamiliar with their pricing sheet, and a pricing sheet which didn't have the work we needed.  The retrofitting of flex gas lines with hard lines (which is now a new code item) is becoming more frequent as older houses are coming up for sale.  The owner is taking this opportunity to educate his staff, and update his pricing sheets.  Plus he treated me better than correctly on the refund.  He has  said all the right things and made all the right moves.  Their work has always been very good indeed.  He did exactly what I would have done were I in his shoes.

I have used A#1 Air for over a year. I've used their HVAC and Plumbing service and have been more than pleased. As a single homeowner, I feel I can trust them on the repairs and recommendations. Today (Sunday) the AC technician was here for 1.5 hours and I paid $20 for the service call (I am a contract service customer). Total peace of mind. I appreciate this company and highly recommend their services.

I want to express my overwhelming gratitude for the services that Xtreme Air Services provided me & my husband.  Our technician,  Jason, was professional,  informative & fully explained why our unit was not working properly.  Another company had done shotty work,  which literally put my home at risk for a fire. Jason had photographs of what was wrong,  explained in detail the cost & needed repairs & offered us a maintenance warranty that will ensure our home is safe & our unit works properly.  I cannot thank Xtreme Air enough for having such professional staff & being so prompt in our time of need!

Kindly communicated with us when we were in an ice storm crisis situation with broken pipes. Came on time and gave us updates. Very professional and thoroughly described the issues repaired on the invoice, so we had a record of what had been done to repair our problem. A bit pricey but worth it. Jane, who handles the calls, is especially smart and terrific.

I am writing in regards to the plumbing part of their business.  First point, they said they could come out the same day I called and then canceled on me at the end of the day (the main reason I went with them was because they could get out there the same day).  The next day they came out to find a slab leak and gave me a quote.  I called around afterwards asking for quotes and discovered they were grossly over quoting me.  So happy I did my homework and got the job done to save THOUSANDS with another honest plumbing company that I have used in the past not trying to make a quick buck, but build life long customers.  

On the positive side, the plumber that came out was polite, good, and thorough when diagnosing the issue.

I have been thinking about this review for several days and really dislike placing poor reviews on Yelp. Let me explain my situation and series of events.  

I placed a request Yelp for plumbing help.  My request was to install a kitchen faucet and replace the hot and cold shut-off valves (See Image of request and response).  Go Heating and Air was the first to respond with a quote of $249.  I accepted and scheduled for Monday (it was Saturday).  When the rep/tech from Go Arrived I told him what I wanted and what was quoted.  He responded by saying that it would be $300 for the first shut-off valve and an additional $100 for the second valve.  Than the cost of installing the kitchen faucet would be another $250.  So my original quote for $249 is now $650.  I told the rep/tech No Thanks and I paid a $60 service fee for their visit.  The rep/tech said I can assure you that we are $70 less than any other major company you can because I use to work for all of them.  He was pretty confident that I should be happy to pay more than 2X their quoted price for their services.

Looking back at the situation,  I paid $60 to Go Heating and Air for a mistake/misunderstanding on their part, and I guess my mistake for paying?

-------UPDATE-------

The owner of the company contacted me immediately regarding this issues and was extremely profession, as was Heather that called me the next.  Now I understand that as a company that you have problems and issues, but how you resolve those problems is what makes a company fair and just in the eyes of the customer.

Because of they way they handled this issues, I will use Go again and I will trust the work that being done at my home.

Thank you for your follow-up, you did not have to do that, and thank you for resolving this issue to my satisfaction.

These guys are great. I called and they immediately had someone on the way. Very polite and professional, easy to get ahold of, honest, and charged a fair rate for the job. I'll definitely call them again next time we need help.