Barbosa Plumbing & Air Conditioning

Tommy & Jackie were top notch.  They were very thorough and beyond helpful.  They took the time to properly assess my home and concerns.  They completely understood how nerve racking it can be having a plumbing (& foundation!) issue can be.  

Put it this way, Jackie assessed my home accurately, advised me to check in with my warranty/home owners insurance.  Two different plumbing companies later, I called back Barbosa and got a great team.  Very fairly priced, too.

I definitely recommend!

I'm located in Far N. Dallas - I called Barbosa early on a Tues morn. My call was answered immediately ...........(whew!) Having one major plumbing problem & 2 other small items......Wed morn I received a call 2 men were on their way -- however I got a heads up about 20 min before their arrival - just as I was told I would.
Clean - friendly - & so polite - here came Will & Alex ........to solve my problems & they certainly did in a very short time...........no mess - asked for nothing........so so pleased / they even played with my dog BOZ !!!
Interesting young men - & easy to communicate with.
Thank u Andy for fielding my 1st call -- I am thrilled to have Barbosa Plumbing & AC in my book of repairs.
KLM
6-29-22

I would not recommend Barbuda plumbing & A/C.
I had a plumber come over to get me a quote on installation of a new water line for our fridge. Due to location of fridge, a new waterline would need to be connected from underneath the house using the crawlspace.

A plumber came by to scope out the work and after a while he came back and said it's doable and quoted us nearly $2k. He said that there was a lot of junk in the crawlspace of the home and that it'll cause extra work to work around.

This had me concerned so I called a junk removal company - low and behold the junk underneath the house was pretty much non existent and they wouldn't even charge me for a removal job.

I got another quote from another plumbing company and they did not bring up any issues from the crawlspace. Needless to say I went with the other company for less than half the quoted price here.

$85 just for them to try and take advantage; stay away.

My best friend worked there for a while, they treated her awfully the manager is severely unprofessional! Managers dog ATTACKED her leaving permanent nerve damage in her hand, then penalized HER for it. Very unprofessional company

Stay away from this company for any plumbing needs. They are extremely expensive and they do a very poor job. I hired them twice; first time they did just Ok but pricey. Second time is when they blew it. I had water coming what appears to come from under ground inside my house. They charged me about ~$850 in two visits just to tell me I had a leak under ground (leak detection) and quoted me $10,000 to dig a tunnel under my house and repair the water leak (what???). I obviously requested 2 more opinions and Barbosa was totally wrong where the leak was and repair took less than 2 hours. (No digging, no tunnels, and noooo $10,000 dlls!!).
Yes I tried to politely call them and request my ~$850 back but they ignored me.
I don't recommend them and will never use them again.

William H has performed a lot of work for our company and always shows up promptly, and does a thorough job. He takes a lot of before and after pictures and explains what needs to be done, and then supplies us with a quote for repairs needed.
I would definitely recommend Barbosa and William H, and never hesitate to give them a call.
Jenn, who I usually speak to in the office to schedule a job or for emergency calls, is always very helpful.
Thanks for taking care of your customers the way you do. It means a lot.
Janet

I talked to Andy Wednesday morning at 8:30 he scheduled me for that afternoon at 10:00 am he called that he was sending over someone.  Will showed up 5 minutes later he was so nice, polite , professional yet with great sense of hummer. My AC was running in about 10 minutes! also gave us great advise about our AC system. Overall our experience with Barbosa AC was great.

Shame on you and your technician! I called you out for a toilet that was over flowing. The tech preceded to go in my attic and tell me while he was here he would double check on other problems. He tells me I have over 6,000.00 worth of air conditioning problems and needed to replace or fix most of my duct work. I have had no issues with my homes ac so I called my usual Heat and Air people that service me twice a year to evaluate the situation. My tech was in my attic for 30 minutes. Checked everything Barbosa said was wrong and said he was looking at old duct work that was not even attached and was just not thrown away when the last home owner replaced it! What a complete joke and rip off! Trying to get me to spend 6,000.00 needlessly!
I would stay away from these people who are just out to see who they can scam!!

$335 to replace an elbow joint, 30 minutes of work. Rip-off, highly recommend getting other quotes for whatever size job you may have.

I was looking to replace and relocate a 15 year old HVAC system.  I had 4 vendors provide quotes.  Barbosa (Luke) was the only company that spent extended time at my home, measuring to ensure that they right HVAC system was quoted and that it could be moved into my attic (over 1.5 hours). Clearly, I selected Barbosa and I am SO glad I did!  

Sadly today a consumer is sometimes surprised when they receive service that is beyond what they had hoped.  Barbosa is one of those rare companies these days that FAR surpasses making sure their customers and installations are done extremely well.  The entire install team led by Luke was amazing.  

If you are looking for an outstanding HVAC company, you won't go wrong with Barbosa and team.  Bravo, bravo!!!

I am writing in regards to the plumbing part of their business.  First point, they said they could come out the same day I called and then canceled on me at the end of the day (the main reason I went with them was because they could get out there the same day).  The next day they came out to find a slab leak and gave me a quote.  I called around afterwards asking for quotes and discovered they were grossly over quoting me.  So happy I did my homework and got the job done to save THOUSANDS with another honest plumbing company that I have used in the past not trying to make a quick buck, but build life long customers.  

On the positive side, the plumber that came out was polite, good, and thorough when diagnosing the issue.

JP and the Barbosa crew were fabulous. From the first phone call they were responsive and easy to work with. JP took the lead and worked with my tenants to make things as easy as possible. I needed a new HVAC installation and removal of an old HVAC unit including all new duct work. The installation team was detailed and went above and beyond to make sure the work was done correctly and incorporated their work into anything existing in the house. It was all done in one day, they showed up on time and finished on time. When it was done the place looked like no one was ever there, the clean up was spotless. Each person that helped install including Jackie, Eric and the rest of the crew were professional, friendly and knowledgeable. I highly recommend them. Thanks Barbosa!

Terry S. did an excellent job installing a garbage disposal on short notice, despite his hectic schedule one week before Christmas. I have recommended the Barbosa company to friends for years. They are a first-rate organization and they always put their clients first (this is very refreshing in this current business client). Terry S. and Jackie P. are clearly the best in the HVAC business - hands down!! It is truly my privilege to be a Barbosa customer.  

Dan O

I'd used Barbosa for a couple small issues in the past, so when we mysteriously had water start coming up through the floor in our house they were the first people I thought to call. I was out of town, so my wife was the one home that actually dealt with them on her own. They took a look around and ran some tests and came to the conclusion that a sewer pipe under the house was leaking, said there was no chance that it would pass a pressure test (which they did not run), and quoted us $40,000 to replace all of the piping under the house via tunneling under there. Well, of course I'm going to get a second (and third, and fourth) opinion on something so major, and every other plumber I talked to literally laughed out loud when I told them what they proposed we do and the price for it. Other plumbers said that even if we did have to replace everything under the house, that $40k was outrageously high for it, and it should be more in the range of $20-25k for a house our size. Turns out there was no leak at all, and that the pipes passed the pressure test with flying colors. There was standing water in a void under the foundation and a leak from the master shower, not a leaking pipe under the house. There's absolutely no way I'd consider doing business with these guys again; they were dead wrong on the diagnosis and tried to charge almost double what it should have cost in the event that they were correct.

Edit: After posting this review, the owner reached out to me via Yelp to discuss. After talking some, he agreed that they dropped the ball on this project and apologized very sincerely. As I mentioned in my initial review I'd used them for a couple small things in the past and had great experiences, and even though this project went south everyone we dealt with was very polite and professional. The work just wasn't up to par on this particular project.

Barbosa Plumbing and AC was recommended to me by a neighbor who is also a contractor and very familiar with 1) the companies and people in the Dallas area who provide these types of services and 2) the difference between those who provide quality service and repairs, and those who are unknowledgable or just out to make a quick buck. I trust them with my life is an exact quote from this trusted neighbor who referred me.

I've had AC issues for years. I know I need new outdoor and indoor units. I also know my 1980s condos were originally apartments and various repairs through the years prior to my purchase have been questionable at best. I am not currently in a place to financially afford two new units and really just wanted a brief reprieve from the 100 degree heat. Also, I have had a number of sketchy technicians in the past so I am always weary of new contractors.

I contacted Matt on Tuesday (in the middle of a July heat wave) and he was able to schedule me for Thursday. I told him it wasn't an emergency, otherwise I am sure he could have scheduled something sooner.

Matt (the son of the business owner) and Jackie (the technician that has worked for this family owned business for 17 years) were both on time, knowledgable, and very pleasant. They took a look at my indoor unit first and suggested a blower motor clean out (not shocking for a unit that is 35 years old). They opted to look at the outdoor unit before taking action. Sure enough, as I suspected, I was low on freon. They added 4 lbs of freon and that got me up and running. They also took the extra step to determine where leaks were coming from. They found a bunch with a fancy gadget they had (so I know I wasn't being bamboozled here). Based on the age of the units and the number of existing leaks, I opted not to do the blower motor clean out which they were fine with.

They gave me a very reasonable quote on new units and explained why they recommended the units they did. They took extra time to explain to me how the system works and why they were making the recommendations they were. I very much appreciated that they provided insight and information that previous companies and contractors have not. They clearly want to do a quality job and ensure the entire system runs well. Both were complete gentlemen and while no one wants to hear bad news about their units or see $$$ fly out the door, they gave me news I needed to hear and other companies had failed to provide at a lower cost than previous companies quoted.

I would absolutely recommend Barbosa Plumbing & AC for any AC needs. I haven't used their plumbing service, but the company has integrity and I would call them if I ever ran into a plumbing issue. I like supporting family businesses and would be happy to continue using them for my future needs. Thanks Matt & Jackie!

Came to my house for a slab leak.  Told me correctly that the line from waterheater upstairs was running down to kitchen downstairs and the leak was probably in that line.  What does it take to narrow down the problem?  We have to tear into the wall in garage and see whether it is the line that is broken or the leak is in the slab...how much $800 just to remove a couple of shelves in garage and tear the sheet rock.  How much to fix the leak if it is under the slab?  about $7000.  I told the guy to leave and I will get other estimates.
First, I should have never torn into the wall, proper diagnosis was to get a leak detector and find the leak.  Second, I have estimates for less than half that price.

The owner called me and said that this is a one off situation and he is going to talk with the technician.  I believe the owner is on the right track.

David installed a new AC for me two weeks ago. He was so professional, honest, helpful and personable. He worked meticulously with me to make sure that the AC install didn't disrupt the flagstone patio I toiled over last summer. He really went way beyond the call to make sure that my system including my old air ducts were operating optimally. He made sure I was completely happy with all aspects of the job.

Jackie saved the day for me one Sunday last August when my former AC unit froze up. His rapid response never let the air temp in my house climb above 80. He is also very personable and helpful.

Buying a new AC is a big expense. Even so, I feel that I'm the one who came out ahead!
I like to always know who to call in case things go wrong with my house. I am happy to know that I can rely on the Barbosa team.

My gas line to my house failed a pressure test by the gas company and they shut my service off and pulled my meter on a Friday afternoon. Barbosa Plumbing came over to look at the problem and gave me an estimate of $12,000 to fix the problem with no guarantee it might not cost more. Refused to provide an hourly price. They thought they had me trapped going into a weekend but I declined the deal, did my own trenching and got another plumber to hook up and test the service. They billed me hourly and did a great job, only $1400. Barbosa is the typical predatory opportunistic plumbing outfit, don't use them. I love how they won't provide work on an hourly basis but only want to give you a quote with a bunch of conditions attached that basically says they will charge you more if everything does not go perfectly. They basically lock in a huge price gouge with no downside for them.

I had excellent service from Terry, they responded to my problem quickly. Andy contacted me the next day to make sure everything was completed.

I couldn't have asked for better service! I was in an emergency scenario with a leakage after hours and they diagnosed the problem and fixed it in under 2 hours!  Lucca was even great dealing with my dogs! I'd recommend this company to anyone! I will definitely use them in the future. :)

Amazing service!! Very knowledgable, knew exactly how to fix my problem. Quick and friendly. Thank you!!!

Dakota came out to do our yearly maintenance today and was very professional and friendly. He and his crew arrived on time and finished the job in a timely manner which I appreciated.  We are always satisfied with the staff at Barbosa and recommend them for all your plumbing and air conditioning needs.

I recently used Barbosa Plumbing..made s phone call after hours and received a text back the same night, that they would have someone contact in the morning after a previously reserved appointment...The best thing I can say about Barbosa Plumbing with my experience..is they do exactly what they say..they were on time of their scheduled time...and also had my major problem fixed on the same day...I highly recommend them and give them a 5 review for my services..

Thank you to Matt for being awesome and taking care of our situation and being honest and trustworthy. I never felt like we had someone that was trying to maximize their sale. Rather I felt they cared about us and were trying to help. Which they did. Thank you Terry and Andy as well.

First time reviewer.  I called Barbosa when all of my efforts to fix my own heat fell flat.  I chose them based on Yelp, Google, and Facebook reviews. Fortunately it lived up to all the five stars.  Within two hours of calling to set up an appointment everything was fixed.  

After making an appointment I was called back to let me know the technician would be there in 30 minutes.  They were sure to say it was not a definite window but about 30 secs after I arrived home from he also pulled up.  Lucas was professional and friendly. Showed me what he believed to be the problem so I could confirm.  He replaced the part and then also let me know a filter I wasn't aware of sorely needed to be changed.  Prices seemed fair, expedient service, accurate estimates.  This could not have gone better.

The service tech called 20 minutes before his arrival and was on time (frame was 4 -7 PM).  He introduced his name and company (dress was very clean and pleasant manners).
Asked about my problem, provided an estimate and ask for permission to complete the job.He solved our problems with the remotes and serviced the mechanical parts of our AC.
 Work was completed very SATISFACTORY !!  Price was  fair.  I would recommend and use your company AGAIN, if required.

Terry S is an excellent plumber who was extremely focused and thorough in solving multiple
plumbing problems. Initially I was scared but his ability to solve each plumbing issue and there were many, gave me more confidence. His ability to instruct the client was commendable. I now have the knowledge to prevent further roof drainage issues.

Very thorough work! Everything was explained to me very well.  The service was done quickly and efficiently.  They were very professional and clean.

I would recommend them for anybody needing any HVAC services!

Matt and Dakota arrived within 24 hours of my initial call - and on a weekend! They were friendly, professional, and they explained their work every step of the way. If you're looking for fair, honest, no-nonsense service with a smile, look no further.

Complete new A/C system installed, these guys were excellent! Local and Family Owned yet still competitive in pricing! Luke took the time to explain exactly what our old A/C wasn't doing and helped us make a decision on the most effective unit that would not only save us money but make our home comfortable again! Hearing that it was time to replace our A/C as a homeowner was a nightmare but in the end these guys made us feel good about it! I will highly recommend them to not friends and co-workers but family too! Thanks Barbosa's!

Very thorough work done on my A/C at a very affordable price. Knowledgeable and helpful customer service, starting with Andy for the initial appointment set up to Matt for the actual service and repair. I highly recommend Barbosa Plumbing and AC!