Best Gas Line Services in Columbus OH

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

We've used Discount Drains twice now.  They helped us with a lower level flooding issue by installing a sump pump in our garage.  We also hired them to run a new water line to put an outdoor hose in another location of our house.  While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem.  The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed).  

Everyone we worked with was friendly, efficient, and professional.  The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

Give them a zero if I could 2 NO SHOWS IN A ROW .

Then acted like he didn't speak to use about the problem with water leak first excuse was he couldn't find his employee and his work truck since Thursday of last week said that he would me here the following Monday at 10AM
No show again called him acted like he didn't know what we were talking about .
Said he`s behind since her had to fire his employee .
NOT A TRUSTWORTHY COMPANY
Cheryl Cremeans.

Fantastic experience! Don was the one that came out to what we all thought would be a simple snaking of the main house line. Unfortunately, it turned into an 8 hour ordeal of stubborn tree roots. Not once did he seem to be in bad spirits, even after his cable broke. He did have to call for backup, but he didn't leave until it the job was complete. I felt terrible that he was there until midnight as I'm sure he would have much rather been home! But he got the job done and was friendly the entire time. Thank you for have such great customer service! We will definitely use this company in the future.

So, I accidentally dropped a tube of face wash down the toilet on Monday night. After various attempts of retrieving the tube, I resorted to Yelp for a plumber. I found Hesson Plumbing and enjoyed the reviews. Although I saw that he was available 24/7, I didn't feel that it was necessary to call in an emergency at 11 PM over face wash in the clogged toilet so I decided to wait until the morning. I called at 7 AM and reached voicemail. David (the owner) called back within 15 minutes and got me on the schedule between 11 AM - 1 PM. Prior to his arrival, I received a couple reminder texts and emails about my appointment which I thought was nice. He and Nick showed up promptly at 11 AM and were out at 11:10 AM. David was very friendly and knowledgeable. The cost for those ten minutes of service was $150 which I feel is kind of high, but he advised that it was his minimum service charge fee. After they left, I noticed that the tool they used to push the face wash through the drain left a couple metal scratches at the bottom of our toilet. I would definitely recommend Hesson plumbing again and would consider using them again. My only concern would be the cost. If a 10 minute service call is $150, I can't imagine what something a little more serious would cost.

One additional note and it's silly, but I really liked the quote on the back of David and Nick's long sleeve shirts - Stop Stressin, Call Hesson. Cute!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

This company gave me a quote of over 2000 dollars to replace a standard natural gas water heater.This was for replacement during normal business hours. After several calls to other plumbing companies the average price was around 1200 dollars or less. Always best to shop around to make sure you are getting an honest quote and not being ripped off.

rip off, Slang. to steal or pilfer. to rob or steal from. to swindle, cheat, or exploit; take advantage of

Chris from CLB Plumbing did a fantastic job in adding a shower kit to my old claw foot tub. When I moved in to this home, I knew I didn't want to get rid of the tub - but, I also knew I could never begin to install a complicated shower kit like this by myself.

Chris showed up a little bit early, talked me through the details of my kit installation (needed some adjusting due to the awkward location of my tub), and got right to work. He had a true eye for detail and was incredibly thorough - even cleaned up afterward.

Before, my bathroom and tub looked horrible - and now, it's gorgeous! I've attached a picture to show what outstanding work CLB Plumbing can do. The price was more than fair, the customer service was top notch, and he even snaked the tub drain for me! Would recommend to anybody in the Columbus area and would use again in a heartbeat. 5 STARS!!!

Great Plumbing service. I have had Cliff do work for me several times and have experienced friendly, fair, superior and timely performance. I would highly recommend.

Robert Whitney and his crew came out yesterday to service our water main as it had had a slow leak when we just acquired the house. As a first time home buyer, I was at first worrisome over how long the project would take or if anything may extend it/make it worse, but Robert and his crew alleviated any fears I had by explaining the process, keeping us apprised as needed and being very diligent. They even showed us how important is was to take care of our leak when they found a hole further down the line. This crew deserves a raise and Apex deserves yours consideration if you are looking for any water line work. They were awesome! Would work with again!! Just a shame I can only give 5/5 when they deserve 6/5!!!

It is disappointing that this company leverages those who have a normal work schedule. When asked if they have early appointments, she replied that they have 8am-10am with a half-hour phone ahead. When I stated that wouldn't work for me and did they have any appointments around 5pm, I was advised there is a $75 service fee for calls after 3pm because they consider that after hours.  When did 8am-3pm become a normal business schedule and when did 3pm become after hours?! Just another way to get more money from people who need a service.

Wow! We had Ryan out today to fix a kitchen leak that went down into our basemen. Ryan was fantastic! We were so happy with such a quick response and such a professional and friendly visit. I will recommend this company to everyone that I know.

Thanks Ryan!

My husband and I had a leaky faucet  in our bathtub. A. Friend Plumbing was able to come next day to fix it. We weren't able to be home at the time, and gave him permission to enter. He did a fantastic job and left no mess. The only suggestion I would make is to have him leave a note describing what he did if the homeowner isn't home.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

Con artists

Supervisor talks down to customers, considers customers ignorant and has an attitude like you would not believe.  Not interested in customer service at all

You are better off calling a 24 hr repair shop and pay extra because they will rip you off here; at least you will get fast service elsewhere

Stay very far away from this outfit

charged us to snake the main line, broke the sewer line, wanted to charge for more work, we agreed, then they were no call no show.  lost money and ended up with broken pipe.  Promised several times they would be out and finish work that day, when they never showed we called and called and they never answered or returned calls.  Other reviews say no contractor license, wish we had saw that before.