Best Water Heater Leak Repair in Columbus OH

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

Great job! Realistic timeline, helpful when we needed it. We'll absolutely use McDermott again.

Water supply pipe broke where it entered into the house. I called @0715Monday morning and had a pleasant conversation with Kristen(sp?)  She scheduled someone the same day to arrive between 3-5pm. Kept me updated when they were running late. Austen stopped by gave me a reasonable estimate and scheduled work for the next day. Everything came together like clockwork. Utilities were mapped out, city of Columbus had someone find the shutoff valve in my yard (house is app 50yrs old so it was buried and full of mud) Everything was done as planned. This is a great small company to work with and I wouldn't hesitate to call them again or recommend them. Give them a call. You won't be dissappointed.

Plumbing One is the BEST!!!

Professional, efficient, and effective, they do the job with no hassles, for the least cost, in timely fashion, every time (three times for me so far).  I recommend them, and I have them on Speed dial for the next time I need their excellent services!

Responsive within 3 days but really no researching the cause of the problem. The rep had his kit to replace both the heating element and the thermostat before he even looked at the water tank.
Ohh he also had a $250 invoice ready. Did fix the problem at least.

I called them at 5:00pm on a Friday when I had a hot water pipe spring a leak in my basement. Within an hour if that, the guy showed up and looked at my pipe and had the parts to fix it right away. He charged me $99 for the service call and it was $189 for the pipe repair which I felt was a good deal especially considering it was at the end of the day on a Friday evening. I was impressed at how quickly he responded and how courteous he was. He wore a mask to be safe with covid concerns.

Hesson Plumbing responded quickly to my message I left and then responded to our house within the hour of returning my call. He repaired the water pipe quickly, so we could have hot water again ASAP in order for us to take showers that night. He was courteous and did great work for a reasonable price. Overall, I was very pleased with their service. We will be calling again the next tine we need a plumber. Give them a call, you won't be disappointed. Thanks Hesson Plumbing!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

The business title says most everything, but I'd also add good communication and easy to work with. I was needing some work done on a property I was selling, and the company responded promptly to my inquiry on Yelp to help me gage the cost of the repair. The actual cost was slightly elevated because of increased complexity, but overall I was still satisfied on affordability and professionalism.

We are new to the Columbus area and are doing a lot of  work on our new home. I had an immediate need for a plumber to reset a toilet and sink after we installed hardwood floors. They were able to get out within a couple of days. The guys were very professional and did the work in a timely manner. In addition another company quoted me over $650 for the same jobs they did for less than $200.
I have since had them out for other things. They are my go to company for any plumbing needs.
Highly recommend.

Quick response, showed up on time and seemed to do good work. The only reason I had to take a couple of stars off the review was lack of response after the service call.  I paid in full at the time of service and was promised a receipt via email. After 3 weeks and no response, I made four requests (via email and voice mail) for the receipt before I gave up. That doesn't leave me very optimistic about any response in case there are issues with the work. Fortunately it was a relatively small job but I'd be pretty hesitant about hiring him for larger work.

We called Mike shop about our water leaks issue. He came and checked what's the problem is. He was pretty honest and told us what we need to do. His 1st visit made us feel that his very knowledge about what his doing and saying. Definitely recommend him and call him again.
- Menilda & Josh

We are owners of a property that is located 524 miles from where we live. It needed some work so I started googling. I had called a few other businesses but Apex's response time was almost immediate and with a fair price. The work was completed in a timely manner and the property has now been rented. Thanks Apex.

We had a kitchen drain issue that required line snaking. I used Angie's List to find someone who could do same day (non-emergency) service and EcoPlumbers were the first to follow up. My drains were cleared by lunchtime. Their follow up was excellent. The technician Eric, quickly diagnosed the problem and cleared years of build-up from the old line. He was very helpful making suggestions on how to do maintenance to prevent build-up in the line, but didn't push us to buy anything from him even though they carried an enzymatic cleaning agent. I thought the cost was appropriate for the service and he even fixed my loose disposal cover and didn't leave until he was sure the  sink, disposal and dishwasher were all draining appropriately.

Obviously it's terrible when you have an emergency plumbing issue. Our issue arose the day after we had moved in so I was at the end of my rope. My experience with emergency plumbing service was amazing from the very first person I talk to you when I called to make my appointment.

Before they showed up they sent me a text message with a picture of my technician, Ron. It included a little biography of him and being the woman at home by myself with my toddler that made me feel at ease.

After they did the diagnosis and gave me the estimate they had to explain to me that they did not have the pieces that they needed in order to fix my situation but they left to go find them and then came back and proceeded to fix my problem. They were at my house from most six hours and they did not leave until almost 8 PM and their demeanor was kind and positive throughout the entire experience. They had to work with my home warranty company which was being difficult and they did not seem to mind.

Ron and his assistant were absolutely amazing. I will definitely use this company if something else happens. And I will be sure to request Ron!

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

The receptionist was incredibly helpful. And multiple other companies tried to tell me that a plumber was not the person to call for my issue of my under counter sink falling from the granite. They were more than happy to come out to take a look though. Shaun (or Sean?) came out and had it fixed in about an hour. I came back from running an errand, he was all done, and had even put all my cleaning supplies back under the sink. Priced very reasonably too. Couldn't be happier with the service.

charged us to snake the main line, broke the sewer line, wanted to charge for more work, we agreed, then they were no call no show.  lost money and ended up with broken pipe.  Promised several times they would be out and finish work that day, when they never showed we called and called and they never answered or returned calls.  Other reviews say no contractor license, wish we had saw that before.