Best Gas Line Services in Columbus OH

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

They were willing to send a tech out to try to figure out our sewer smell. First tech (Gage) was supposed to be there between 9am-1pm. He finally shows up at 1:15pm and tells me it can't be the venting so I will need to cut a hole in your drywall but I don't have power tools. So he told me another technician would come within the hour. I waited almost 2 more hours before the last tech (Emily) came. Emily was super helpful (and cut the hole without using power tools so that was frustrating). She went up into the attic and determined the problem was our venting - the very thing i asked about to the first technician and was told it couldn't be. The whole thing cost $200 and when I messaged the company about my discontentment with my wait times (I missed a whole day of work), all of a sudden they stopped responding to my messages although before the job they were very quick to respond. Emily was great but everyone else was less than helpful. She is the only reason this isn't a 1 star.

We moved to Columbus about three years ago and had less-than-optimal experiences with two larger plumbing companies.  We tried Plumbing One recently and could not have been more pleased.  Jess and associate were prompt, professional, and friendly.  They did excellent work at a fair price.  Now, I would not think of going anywhere else for my plumbing needs

Was able to schedule next day service and received a courteous call to let me know they were running a little late.  Rob was nice and professional and was able to quickly unclog our bathroom sink at a very affordable price.  I would definitely call G & M for any future plumbing needs.

Our water heater broke overnight and I needed someone to replace it ASAP.  I called several plumbers and eventually found Hesson Plumbers.  They came out within hours, did a quality installation and we couldn't be happier with their service and workmanship.  In the future, they will be the first people I call for all our plumbing and drain needs.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John and dion did a wonderful and quick job when replacing our home's hot water tank. I sent him a text with a few pictures of my hot water heater. He gave me a quote and the days he was available and viola!!! new hot water heater was installed. My husband who was present during the install said they were friendly and professional. Since our hot water heater is tucked away in a small space in our laundry room John had to re-pipe and some maneuvering to get the hot water tank in place. He did a great job and I wouldn't hesitate to hire him again for my other plumbing needs.  I thought his prices were fair! Thanks again!!!

Amanda Plumbing is our go to Plumbing partner / expert.  Their team is fast, friendly and accountable.  Their receptionist / dispatcher is so friendly and helpful.  Had to go out of town and they came same day to fix a leaking water pipe.  Actually made a mistake and had to come back same day (for no charge) to make sure they got the job done right.  They are not the lowest cost plumber some people may need, but I trust them to do all the things that I would just screw up and make a mess with.  Thanks Amanda Plumbing.

Chris has replaced all the pipes in my entire house and snakes my main drain line yearly. He is always on time, professional, and does great work. I would highly recommend him to anyone.

Needed a sump pump and discharge valve installed due to water coming into our basement after recent storms. Cliff was able to come out the next day to do the work. He completed the work in a timely manner and gave a fair price for the work which I cannot say for most of the estimates we received for the same job.

The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

We had a situation we needed taken care of right away and given all of the great reviews at the time, decided to go with EcoPlumbers.  You were supposed to get an email estimate (because they're eco so no paper) but we never got that ahead of time. If we had gotten the estimate, we would've likely cancelled. Our window was 2-5pm and given how many people noted they arrived early, I expected them to be in the early part of the window.  We got a call at 4:45pm that they were running late and we could reschedule.  No, we waited all day with this problem and now if we call someone else, we're going to have to pay weekend rates and it wasn't something that could wait on.  

The main tech quickly got a little condescending when he saw the job wasn't going to be a quick one and made some comments about our plumbing that didn't help matters.  We were then told the price just for them to be there and inspect...close to $400!  At this point, we had to pay it but that was before having to run to the hardware store for a part.  We priced the part online and it was $20.  When they got back, we were told it would be another $200!  I understand labor but it was cutting a pipe and attaching another one in an open area, so I'm not sure why the major jump in price.  Speaking of cutting a pipe, the condescending one was calling his girlfriend to tell him he'd be late and the other guy opened a pipe and we all heard HISSSSSSSSSS!  Phone guy (which could've produced a spark) yells didn't you turn off the gas!?  No, I thought you did!)  This is when the hubby and I left the room and stood outside because we no longer trusted being in the same space.  I understand mistakes can happen but if they'd been as careful with our gas leak problem as they were griping about having to work at 5pm on a Friday, I wouldn't have felt immediate regret.  

As I began venting to others about the cost, they all said that price was high for what we were having done.  This was our first time dealing with an issue like this, we had no idea what a repair for this would cost so I can't say if we overpaid or not...I just know it sure felt like we did.

They fixed the problem and we haven't had issues with it since, which we are obviously happy about.  In the end all that matters is it was done right albeit overpriced.  I wouldn't necessarily steer people away from them since most reviewers seem to have had a good experience with them, I wish we had been one of them.

Called this company on a Sunday because a pipe was leaking in our basement. They were able to come fix it within two hours. Not an awful price for a Sunday either. Very friendly as well!

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

We had a severely clogged toilet with a suspected toy being the problem. Service techs were very polite and worked quickly to discover the issue. Turns out we needed a new toilet. Back within a few days to install one we purchased ourselves to save some $$. When I thought maybe I still had an issue a few days  after the work was completed, they came right back out and explained what the issue was (wasn't related to the original work done) and didn't charge me for the follow up and maintained their friendly, professional attitude throughout the process. I will definitely call them back for any future issues and would recommend them to anyone who needs a plumber!

Delco Water Technician came to my house. He let me know my water bill was unusually high, indicating a leak. I was referred to American Leak Detection. There was no clear evidence where the problem was occurring either inside or outside the house. Paul Close, technician and assistant arrived the next day. They began the search at my main cutoff valve. Paul pinpointed a water noise in a nearby toilet within minutes. He repaired the toilet system and connected a new water line to the wall. The outside water meter indicated the problem was solved! I was pleased that this repair resolved the water leak problem. I had no idea a toilet had such an impact on a water bill!
Paul and his assistant worked quickly. They were courteous, friendly and efficient. There is a 30day warranty on the repair. I would be happy to hire them again if needed. My bill was noticeably less than was originally quoted as the solution was simpler than expected.

1st - they answered their phone. That seems to be the biggest issue I've run into lately (contractors not being responsive). Rep showed up on time, was professional and informative. Installed a new sump pump for the typical going rate which is just over $400.

We had torrential rain today and that pump earned its weight in gold. Worked continuously throughout the evening without issue. Good product, good service- thumbs up.

I read the other reviews on their page, they may be good at plumbing, but not at showing up. I was quoted a two hour window two days in a row, the first day I waited 4 hours and had to leave, they contacted me and offered a discount of the inconvenience and quoted a two hour window for the next day, again, a no show. Unless you have a lot of time to wait around, wouldn't recommend these guys.