Best Toilet Repair in Cleveland OH

My well pump went out, By luck I called Buckeye Plumbing.
They came out with in hours of the call and diagnosed my problem reinstalled a new pump and pressure tank and with in hours I was back in business. They were courteous professionals and got right to work. They used top grade parts and did a top grade installation .I would highly recommend these guys ,I am very happy with the work they did ,how fast they got it done, and the cost was fair.

Charlie's Drain is a hands down FIVE STAR company. I had a tub drain completely blocked and a slow moving sink drain. Called on a Sunday, thinking I would just leave a message for a Monday call back, but their weekend answering service quickly passed on the message and I had a call back from Jim within 20 minutes confirming the information had been received and they would call the next morning to confirm their arrival time.  

Monday morning Jim was onsite within an hour or so from the time the office called me. He was so efficient, knowledgeable and friendly. He had fixed both issues within about 30 minutes.

Fast forward to Wednesday, I realized that our 1st floor tub drain was now moving slow as a result of Monday's work.  Again, Jim was back at the house within a couple of hours of my phone call. He again very efficiently fixed the issue, did so with a smile and there was no additional charge for the second visit.  

Adding Charlie's Drain to my speed dial!

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

We had moved to the area from not only a week earlier and had no idea of who to call when we had a plumbing issue. I decide to use yelp and in reading the reviews we selected to call Plumbing Excellence. Anthony was friendly and immediately provided a sense of confidence that he'd be here and our issue resolved. He managed our expectations with regards to his timing and upon arrival assessed the situation and made the repairs. He provided insights into our new home and some of the unique systems we were not used to as well as referrals to those who specialize in those systems. Being a hospitality professional for over 25 years, I'd rate his service as beyond expectations and excellent!

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

Very timely, professional, friendly. Upfront with pricing and got the job done safely and cleanly. I will definitely use them again if needed.

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

I had a problem with bathtub handles because the cold water continued to leak.  The plumber showed up promptly and went upstairs to find out the problem.  He looked at it and told me the faucet and everything else would need to be replaced because it is very old.   $400 for the faucet and $600 to replace it and he would have to cut into the wall to get it done.  My neighbor told me to try MENYHART on Lorain rd. because they specialize in older parts.  $69 bucks later NO LEAK!

Came over to fix a pipe leaking issue in the basement and left me worse. He charged me $140 for the work and I contacted him cause I fixed and spent another $80 and asked for some money back he dicked me over and never came thru. Do not trust him as a plumber not sure of his other work.

Services were solid but prices are ridiculous with this company.  It was a $20 part that took less than 30 minutes to install.  They charged me $337.00.  I should have researched before agreeing to the service.  Way better values out there in NE Ohio and if you skim the reviews you will see I'm not the only one getting ripped off by these guys.

Josh got here faster than I can have a pizza delivered. Excellent service, very friendly, good price. Highly recommended. Yes, I will call him again if needed.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!